Data venia: a linguagem ritual do Direito e a comunicação com os usuários de serviços jurídicos

Detalhes bibliográficos
Ano de defesa: 2013
Autor(a) principal: Campos, Fábio Oliveira lattes
Orientador(a): Iasbeck, Luiz Carlos Assis lattes
Banca de defesa: Não Informado pela instituição
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Universidade Católica de Brasília
Programa de Pós-Graduação: Programa Stricto Sensu em Comunicação
Departamento: Escola de Educação, Tecnologia e Comunicação
País: Brasil
Palavras-chave em Português:
Palavras-chave em Inglês:
Área do conhecimento CNPq:
Resumo em Inglês: Communication always occurs mediated by languages, such as conventional signs, or body, or fashion, or music, or verbal, among others. Social institutions have specific languages. In this study, the judiciary language was investigated: the rite, the code of behavior, ceremonial, hierarchy, speech and writing. The research aims to identify and demonstrate the function and purposes of the language adopted by professional jurists with their customers. Therefore, the focus was on the judiciary verbal language (speaking and writing) used in communication interactions between lawyers and their customers. Faced with the natural language used by other social groups, a comparative analysis was promoted and the reactions of non-lawyers citizens in their relationships with the legal segment were studied in order to verify how this specific communicational process occurs. The research and analysis were guided and supported by the Semiotic Theory of Culture of the School of Tartu-Moscow (led by Yuri Lotman) and by the Pragmatic Theory of Human Communication of the School of Palo Alto (developed by Paul Watzlawick). The empirical research was needed to test the premises, and it was done with the group of individuals that were directly involved in the communication process using hypothetical-deductive methods, documents analysis and half-open interviews. To complement the theoretical and empirical analysis and to guarantee the validity of the conclusions, the characteristics of the identity and image of the judiciary were considered in this research, as well as the practices of power exercised by law professionals. Grouped thus, the constitutive elements of the social imaginary about the judiciary and the behavior of its members in communication interactions can be internalized within and beyond the mere role of acknowledging and pursuit of common sense, extending the communication process to reach a symbolic and ritual dimension, essential for the security of the law professionals and of those who demand their services.
Link de acesso: https://bdtd.ucb.br:8443/jspui/handle/tede/2489
Resumo: Communication always occurs mediated by languages, such as conventional signs, or body, or fashion, or music, or verbal, among others. Social institutions have specific languages. In this study, the judiciary language was investigated: the rite, the code of behavior, ceremonial, hierarchy, speech and writing. The research aims to identify and demonstrate the function and purposes of the language adopted by professional jurists with their customers. Therefore, the focus was on the judiciary verbal language (speaking and writing) used in communication interactions between lawyers and their customers. Faced with the natural language used by other social groups, a comparative analysis was promoted and the reactions of non-lawyers citizens in their relationships with the legal segment were studied in order to verify how this specific communicational process occurs. The research and analysis were guided and supported by the Semiotic Theory of Culture of the School of Tartu-Moscow (led by Yuri Lotman) and by the Pragmatic Theory of Human Communication of the School of Palo Alto (developed by Paul Watzlawick). The empirical research was needed to test the premises, and it was done with the group of individuals that were directly involved in the communication process using hypothetical-deductive methods, documents analysis and half-open interviews. To complement the theoretical and empirical analysis and to guarantee the validity of the conclusions, the characteristics of the identity and image of the judiciary were considered in this research, as well as the practices of power exercised by law professionals. Grouped thus, the constitutive elements of the social imaginary about the judiciary and the behavior of its members in communication interactions can be internalized within and beyond the mere role of acknowledging and pursuit of common sense, extending the communication process to reach a symbolic and ritual dimension, essential for the security of the law professionals and of those who demand their services.