Assunto em inglês
Consumer behavior
2
Industrial management
2
Relationship marketing
2
Ambivalent emotions
1
Apartment houses
1
Basing-point system
1
Business intelligence
1
Cellular telephone systems
1
Construction
1
Customer loyalty
1
Customer services - Evaluation
1
Emotions in services
1
Loyalty
1
Management
1
Marketing - Psychological aspects
1
New products - Development
1
Organizational change
1
Organizational learning
1
Relationship
1
Residential buildings
1
Retail car
1
SERVQUAL
1
Service quality
1
Simensions of service quality
1
Stakeholders
1
Structural equation modeling
1
Total quality management
1
Tourist itinerary
1
Trust
1
Value
1