Gest??o estrat??gica de pessoas e carreira profissional: estudo de caso

Detalhes bibliográficos
Ano de defesa: 2015
Autor(a) principal: Paix??o, Claudiane Reis da lattes
Orientador(a): Silveira, Am??lia lattes
Banca de defesa: Silveira, Am??lia lattes, Veloso, Elza F??tima Rosa lattes, Oliva, Eduardo de Camargo lattes, Martens, Cristina Da?? Pr?? lattes, Costa, Priscila Rezende da
Tipo de documento: Tese
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Universidade Nove de Julho
Programa de Pós-Graduação: Programa de P??s-Gradua????o em Administra????o
Departamento: Administra????o
País: Brasil
Palavras-chave em Português:
Área do conhecimento CNPq:
Link de acesso: http://bibliotecatede.uninove.br/handle/tede/1413
Resumo: This thesis analyzed the strategic management and people and a career in an organization that excels in managing people, according to Aon Hewitt Ranking ??? published annually in the magazine's best in people management. The selected to compose this research organization was COPAGAZ ??? with the only presence in the yearbook since its first edition in 2003. The purpose of the thesis turned identify the alignment between the two constructs ??? Strategic people management and management of career ??? through the comparison between the perception of the professional area of people management and executive management of the organization regarding policies and human resource practices adopted in the organization. The study was designed based on the phenomenological and hermeneutical method and under the approach of qualitative research, exploratory in nature. The strategy adopted was the case study and one for the data collection contemplated are three sources of evidence: (a) semi-structured interviews with the supervisor of human resources and executive management of the organization; (b) the check list - filled with both - relevant to the constructs under consideration; (c) triangulation for data analysis was completed with the other two instruments. Documentary research - represented by the reports provided by the organization - as well as the editions of the referenced directory, included in the period 2003-2013. Observations made in facilities of the organization completed the data collection. All were analyzed for content, comprising the three analysis categories and sub-categories, all related to the topics. The analysis and discussion of the results showed the congruence of theoretical and empirical data as well as the assumptions and theoretical models announced in formatting the thesis, for each of the constructs: the model of vision transformed (strategic management of people); the model of subjective and Proteins careers (career management) and model of system administration career (the interaction between strategic people management and career management). The research question was answered by the evidence of policies and practices related to human resources management career held at Copagaz organization, thanks to a positioning of human resources, in line with the strategic management and therefore considered as strategic people management. The organization does not yet have a formal program aimed at managing career, but the structure of Copagaz ??? in particular their beliefs and organizational philosophy ??? enable them to develop policies aimed at professional development, such as subsidies for scholarships that promote involvement and engagement on the objectives and results of the organization. So says the alignment between the constructs analyzed in this thesis as perceived by the professionals interviewed. In this work suggest if new studies and research about the career, since professional activities represent one of the fields of human achievement. Organizations that excel in managing people demand sustainable management related to the management of people and aligned to career advancement, and professional development for development with mutual gains for individuals and organizations.
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spelling Silveira, Am??liahttp://lattes.cnpq.br/7530550147145928Silveira, Am??liahttp://lattes.cnpq.br/7530550147145928Veloso, Elza F??tima Rosahttp://lattes.cnpq.br/1304309433016108Oliva, Eduardo de CamargoMartens, Cristina Da?? Pr??http://lattes.cnpq.br/3471910853542167Costa, Priscila Rezende dahttp://lattes.cnpq.br/5631049543029993http://lattes.cnpq.br/7677322233280574Paix??o, Claudiane Reis da2016-06-10T15:18:22Z2015-03-24Paix??o, Claudiane Reis da. Gest??o estrat??gica de pessoas e carreira profissional: estudo de caso. 2015. 243 f. Tese( Programa de P??s-Gradua????o em Administra????o) - Universidade Nove de Julho, S??o Paulo.http://bibliotecatede.uninove.br/handle/tede/1413This thesis analyzed the strategic management and people and a career in an organization that excels in managing people, according to Aon Hewitt Ranking ??? published annually in the magazine's best in people management. The selected to compose this research organization was COPAGAZ ??? with the only presence in the yearbook since its first edition in 2003. The purpose of the thesis turned identify the alignment between the two constructs ??? Strategic people management and management of career ??? through the comparison between the perception of the professional area of people management and executive management of the organization regarding policies and human resource practices adopted in the organization. The study was designed based on the phenomenological and hermeneutical method and under the approach of qualitative research, exploratory in nature. The strategy adopted was the case study and one for the data collection contemplated are three sources of evidence: (a) semi-structured interviews with the supervisor of human resources and executive management of the organization; (b) the check list - filled with both - relevant to the constructs under consideration; (c) triangulation for data analysis was completed with the other two instruments. Documentary research - represented by the reports provided by the organization - as well as the editions of the referenced directory, included in the period 2003-2013. Observations made in facilities of the organization completed the data collection. All were analyzed for content, comprising the three analysis categories and sub-categories, all related to the topics. The analysis and discussion of the results showed the congruence of theoretical and empirical data as well as the assumptions and theoretical models announced in formatting the thesis, for each of the constructs: the model of vision transformed (strategic management of people); the model of subjective and Proteins careers (career management) and model of system administration career (the interaction between strategic people management and career management). The research question was answered by the evidence of policies and practices related to human resources management career held at Copagaz organization, thanks to a positioning of human resources, in line with the strategic management and therefore considered as strategic people management. The organization does not yet have a formal program aimed at managing career, but the structure of Copagaz ??? in particular their beliefs and organizational philosophy ??? enable them to develop policies aimed at professional development, such as subsidies for scholarships that promote involvement and engagement on the objectives and results of the organization. So says the alignment between the constructs analyzed in this thesis as perceived by the professionals interviewed. In this work suggest if new studies and research about the career, since professional activities represent one of the fields of human achievement. Organizations that excel in managing people demand sustainable management related to the management of people and aligned to career advancement, and professional development for development with mutual gains for individuals and organizations.Esta tese analisou a gest??o estrat??gica de pessoas e a carreira profissional, em uma organiza????o que se destaca no gerenciamento de pessoas, segundo o Ranking Aon Hewitt, publicado anualmente na revista As melhores em gest??o de pessoas. A organiza????o selecionada para compor esta pesquisa foi a organiza????o COPAGAZ, a ??nica com presen??a no anu??rio desde a sua primeira edi????o, em 2003. O prop??sito da tese buscou identificar o alinhamento entre os dois constructos ??? a gest??o estrat??gica de pessoas e a gest??o da carreira profissional ??? por meio da compara????o entre a percep????o do profissional da ??rea de gest??o de pessoas e do gestor executivo da organiza????o, em rela????o ??s pol??ticas e pr??ticas de recursos humanos, adotadas na organiza????o. O estudo foi delineado com base no m??todo indutivo, com abordagem qualitativa e natureza explorat??ria. A estrat??gia adotada foi o estudo de caso ??nico. Para a coleta de dados, foram adotadas as seguintes fontes de evid??ncia: (a) entrevistas semiestruturadas; (b) pesquisas documentais ??? representadas pelos relat??rios disponibilizados pela organiza????o ???, bem como pelas edi????es do anu??rio referido, compreendidas no per??odo de 2003 a 2014; (c) observa????es realizadas nas instala????es da organiza????o; (d) check lists elaborados com base nos constructos da teoria utilizada. Assim, estes quatro elementos de fontes de informa????o permitiram assegurar o que se denomina de ???triangula????o???. Estes dados prim??rios foram quanto ao conte??do, compreendendo tr??s categorias de an??lise e respectivas subcategorias, todas relacionadas aos temas pesquisados. A an??lise e discuss??o dos resultados evidenciaram a congru??ncia dos dados te??ricos e os coletados no campo de pesquisa, bem como dos pressupostos e dos modelos te??ricos anunciados na fundamenta????o da tese: o modelo da vis??o transformada, (gest??o estrat??gica de pessoas); o modelo das carreiras subjetivas e proteanas (gest??o da carreira profissional) e o modelo do sistema de administra????o da carreira (a intera????o entre a gest??o estrat??gica de pessoas e a gest??o da carreira profissional). A quest??o de pesquisa foi respondida por meio da evid??ncia das pol??ticas e das pr??ticas de recursos humanos relacionadas ?? gest??o da carreira realizadas na organiza????o COPAGAZ, gra??as ao posicionamento da ??rea de recursos humanos, em linha com a gest??o estrat??gica empresarial e, por isso, considerada como gest??o estrat??gica de pessoas. A organiza????o ainda n??o possui um programa formal voltado ?? gest??o da carreira profissional, mas sua estrutura, em especial, suas cren??as e a sua filosofia organizacional, voltada ao trabalho com significado os capacitam a desenvolver pol??ticas voltadas ao desenvolvimento profissional a exemplo dos subs??dios para as bolsas de estudo que promovem envolvimento e engajamento quanto aos objetivos e resultados da organiza????o. Assim, afirma-se o alinhamento entre os constructos analisados, nesta tese, segundo a percep????o dos profissionais entrevistados. Neste trabalho sugerem-se novos estudos e pesquisas acerca da carreira profissional, uma vez que as atividades profissionais representam um dos campos da realiza????o humana. Organiza????es que se destacam no gerenciamento de pessoas demandam uma administra????o sustent??vel ligada ?? gest??o de pessoas e alinhada ?? carreira profissional, para o desenvolvimento e a evolu????o profissional, com ganhos m??tuos para indiv??duos e organiza????es.Submitted by Nadir Basilio (nadirsb@uninove.br) on 2016-06-10T15:18:22Z No. of bitstreams: 1 Claudiane Reis da Paixao.pdf: 1636553 bytes, checksum: ac8224af7851efbb7b46bfeb87c9c1b5 (MD5)Made available in DSpace on 2016-06-10T15:18:22Z (GMT). No. of bitstreams: 1 Claudiane Reis da Paixao.pdf: 1636553 bytes, checksum: ac8224af7851efbb7b46bfeb87c9c1b5 (MD5) Previous issue date: 2015-03-24application/pdfporUniversidade Nove de JulhoPrograma de P??s-Gradua????o em Administra????oUNINOVEBrasilAdministra????ogest??o estrat??gica de pessoasgest??o da carreira profissionalpol??ticas e pr??ticas de recursos humanossistema de administra????o da carreira profissionalstrategic people managementcareer managementpolicies and practices of human resource management and career planningCIENCIAS SOCIAIS APLICADAS::ADMINISTRACAOGest??o estrat??gica de pessoas e carreira profissional: estudo de casoStrategic management of people and professional carrer: case studyinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/doctoralThesis8024035432632778221600info:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da Uninoveinstname:Universidade Nove de Julho (UNINOVE)instacron:UNINOVEORIGINALClaudiane Reis da Paixao.pdfClaudiane Reis da Paixao.pdfapplication/pdf1636553http://localhost:8080/tede/bitstream/tede/1413/2/Claudiane+Reis+da+Paixao.pdfac8224af7851efbb7b46bfeb87c9c1b5MD52LICENSElicense.txtlicense.txttext/plain; charset=utf-82165http://localhost:8080/tede/bitstream/tede/1413/1/license.txtbd3efa91386c1718a7f26a329fdcb468MD51tede/14132016-06-10 12:18:22.659oai:localhost: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Biblioteca Digital de Teses e Dissertaçõeshttp://bibliotecatede.uninove.br/PRIhttp://bibliotecatede.uninove.br/oai/requestbibliotecatede@uninove.br||bibliotecatede@uninove.bropendoar:2016-06-10T15:18:22Biblioteca Digital de Teses e Dissertações da Uninove - Universidade Nove de Julho (UNINOVE)false
dc.title.por.fl_str_mv Gest??o estrat??gica de pessoas e carreira profissional: estudo de caso
dc.title.alternative.eng.fl_str_mv Strategic management of people and professional carrer: case study
title Gest??o estrat??gica de pessoas e carreira profissional: estudo de caso
spellingShingle Gest??o estrat??gica de pessoas e carreira profissional: estudo de caso
Paix??o, Claudiane Reis da
gest??o estrat??gica de pessoas
gest??o da carreira profissional
pol??ticas e pr??ticas de recursos humanos
sistema de administra????o da carreira profissional
strategic people management
career management
policies and practices of human resource management and career planning
CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO
title_short Gest??o estrat??gica de pessoas e carreira profissional: estudo de caso
title_full Gest??o estrat??gica de pessoas e carreira profissional: estudo de caso
title_fullStr Gest??o estrat??gica de pessoas e carreira profissional: estudo de caso
title_full_unstemmed Gest??o estrat??gica de pessoas e carreira profissional: estudo de caso
title_sort Gest??o estrat??gica de pessoas e carreira profissional: estudo de caso
author Paix??o, Claudiane Reis da
author_facet Paix??o, Claudiane Reis da
author_role author
dc.contributor.advisor1.fl_str_mv Silveira, Am??lia
dc.contributor.advisor1Lattes.fl_str_mv http://lattes.cnpq.br/7530550147145928
dc.contributor.referee1.fl_str_mv Silveira, Am??lia
dc.contributor.referee1Lattes.fl_str_mv http://lattes.cnpq.br/7530550147145928
dc.contributor.referee2.fl_str_mv Veloso, Elza F??tima Rosa
dc.contributor.referee2Lattes.fl_str_mv http://lattes.cnpq.br/1304309433016108
dc.contributor.referee3.fl_str_mv Oliva, Eduardo de Camargo
dc.contributor.referee4.fl_str_mv Martens, Cristina Da?? Pr??
dc.contributor.referee4Lattes.fl_str_mv http://lattes.cnpq.br/3471910853542167
dc.contributor.referee5.fl_str_mv Costa, Priscila Rezende da
dc.contributor.referee5Lattes.fl_str_mv http://lattes.cnpq.br/5631049543029993
dc.contributor.authorLattes.fl_str_mv http://lattes.cnpq.br/7677322233280574
dc.contributor.author.fl_str_mv Paix??o, Claudiane Reis da
contributor_str_mv Silveira, Am??lia
Silveira, Am??lia
Veloso, Elza F??tima Rosa
Oliva, Eduardo de Camargo
Martens, Cristina Da?? Pr??
Costa, Priscila Rezende da
dc.subject.por.fl_str_mv gest??o estrat??gica de pessoas
gest??o da carreira profissional
pol??ticas e pr??ticas de recursos humanos
sistema de administra????o da carreira profissional
strategic people management
career management
policies and practices of human resource management and career planning
topic gest??o estrat??gica de pessoas
gest??o da carreira profissional
pol??ticas e pr??ticas de recursos humanos
sistema de administra????o da carreira profissional
strategic people management
career management
policies and practices of human resource management and career planning
CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO
dc.subject.cnpq.fl_str_mv CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO
description This thesis analyzed the strategic management and people and a career in an organization that excels in managing people, according to Aon Hewitt Ranking ??? published annually in the magazine's best in people management. The selected to compose this research organization was COPAGAZ ??? with the only presence in the yearbook since its first edition in 2003. The purpose of the thesis turned identify the alignment between the two constructs ??? Strategic people management and management of career ??? through the comparison between the perception of the professional area of people management and executive management of the organization regarding policies and human resource practices adopted in the organization. The study was designed based on the phenomenological and hermeneutical method and under the approach of qualitative research, exploratory in nature. The strategy adopted was the case study and one for the data collection contemplated are three sources of evidence: (a) semi-structured interviews with the supervisor of human resources and executive management of the organization; (b) the check list - filled with both - relevant to the constructs under consideration; (c) triangulation for data analysis was completed with the other two instruments. Documentary research - represented by the reports provided by the organization - as well as the editions of the referenced directory, included in the period 2003-2013. Observations made in facilities of the organization completed the data collection. All were analyzed for content, comprising the three analysis categories and sub-categories, all related to the topics. The analysis and discussion of the results showed the congruence of theoretical and empirical data as well as the assumptions and theoretical models announced in formatting the thesis, for each of the constructs: the model of vision transformed (strategic management of people); the model of subjective and Proteins careers (career management) and model of system administration career (the interaction between strategic people management and career management). The research question was answered by the evidence of policies and practices related to human resources management career held at Copagaz organization, thanks to a positioning of human resources, in line with the strategic management and therefore considered as strategic people management. The organization does not yet have a formal program aimed at managing career, but the structure of Copagaz ??? in particular their beliefs and organizational philosophy ??? enable them to develop policies aimed at professional development, such as subsidies for scholarships that promote involvement and engagement on the objectives and results of the organization. So says the alignment between the constructs analyzed in this thesis as perceived by the professionals interviewed. In this work suggest if new studies and research about the career, since professional activities represent one of the fields of human achievement. Organizations that excel in managing people demand sustainable management related to the management of people and aligned to career advancement, and professional development for development with mutual gains for individuals and organizations.
publishDate 2015
dc.date.issued.fl_str_mv 2015-03-24
dc.date.accessioned.fl_str_mv 2016-06-10T15:18:22Z
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dc.identifier.citation.fl_str_mv Paix??o, Claudiane Reis da. Gest??o estrat??gica de pessoas e carreira profissional: estudo de caso. 2015. 243 f. Tese( Programa de P??s-Gradua????o em Administra????o) - Universidade Nove de Julho, S??o Paulo.
dc.identifier.uri.fl_str_mv http://bibliotecatede.uninove.br/handle/tede/1413
identifier_str_mv Paix??o, Claudiane Reis da. Gest??o estrat??gica de pessoas e carreira profissional: estudo de caso. 2015. 243 f. Tese( Programa de P??s-Gradua????o em Administra????o) - Universidade Nove de Julho, S??o Paulo.
url http://bibliotecatede.uninove.br/handle/tede/1413
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dc.publisher.none.fl_str_mv Universidade Nove de Julho
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dc.publisher.initials.fl_str_mv UNINOVE
dc.publisher.country.fl_str_mv Brasil
dc.publisher.department.fl_str_mv Administra????o
publisher.none.fl_str_mv Universidade Nove de Julho
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repository.name.fl_str_mv Biblioteca Digital de Teses e Dissertações da Uninove - Universidade Nove de Julho (UNINOVE)
repository.mail.fl_str_mv bibliotecatede@uninove.br||bibliotecatede@uninove.br
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