Crimes cibernéticos na era do consumidor digital e a atuação do compliance na privacidade de dados pessoais

• Ano de defesa: 2024
• Autor(a) principal: Marouf, Giovanna Thaís dos Santos
• Orientador(a): Souza, Motauri Ciocchetti de
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Pontifícia Universidade Católica de São Paulo
• Programa de Pós-Graduação: Programa de Pós-Graduação em Direito
• Departamento: Faculdade de Direito
• País: Brasil
• Palavras-chave em Português: Crimes cibernéticos; Dados pessoais; Compliance; Direito do consumidor; Direito digital; LGPD
• Palavras-chave em Inglês: Cybercrimes; Personal data; Compliance; Consumer law; Digital law; LGPD
• Área do conhecimento CNPq: CNPQ::CIENCIAS SOCIAIS APLICADAS::DIREITO
• Link de acesso: https://repositorio.pucsp.br/jspui/handle/handle/42762

When committing cybercrimes, offending agents use technological means to commit conduct towards the victim, a vulnerable figure, whose vulnerability is further increased when they suffer consequences in the virtual world. For this dissertation, it begins with an approach to the concept of consumer and its respective legal protection, as well as two digital consumer data that are adequate. During the course of the Dissertação, only cybercrimes specifically in the consumer field were addressed together with their reflections, highlighting the differences between proper and inappropriate cybercrimes, in which the former has its criminal practice described by the criminal type, which is limited to the virtual environment, and inappropriate ones, in which despite being carried out in the computer environment, they do not have the virtual means specified in the criminal type. The methodology used consisted of the investigation of these cybercrimes and studies of four main areas of law enforcement: Consumer Law, Criminal Law, Digital Law and Compliance. With the use of these four main spheres, it is concluded that Compliance and Digital Law will study data protection and have an important impact on this investigation of cybercrimes, therefore, they serve as instruments to prevent the loss of personal data, protecting and guaranteeing security to consumers so that they themselves do not have their data stored and handled improperly or use digital media to carry out purchases and services, providing their personal data to companies in a deliberate manner, subjecting themselves to a passível cenário for application of beatings and frauds by two criminals who invade the digital media. With this, Compliance and Digital Law of the companies must act so that we supervise and prevent the use of personal data, protecting and guaranteeing safety to consumers so that we ourselves do not have their data emptied and handled improperly