Avaliação da participação social na ARCE

Detalhes bibliográficos
Ano de defesa: 2015
Autor(a) principal: Dantas, Daniela Carvalho Cambraia
Orientador(a): Moreira, Carlos Américo Leite
Banca de defesa: Não Informado pela instituição
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: www.teses.ufc.br
Programa de Pós-Graduação: Não Informado pela instituição
Departamento: Não Informado pela instituição
País: Não Informado pela instituição
Palavras-chave em Português:
Link de acesso: http://www.repositorio.ufc.br/handle/riufc/12721
Resumo: The objective of this study is to assess the social participation in the Regulatory Agency of Public Services of the State of Ceará Delegates - Arce. In practice we evaluated whether Arce uses public policies that promote social participation and we analyze what are the actual results of performance of those public policies. There are legal provisions of social control for regulatory agencies. However, there are also questions how the real benefits of their practices. To achieve our goal we evaluate the Arce, mainly using its mechanisms of social participation like: public hearings, the Ombudsman, the Advisory Council and the Forum regulation and Citizenship. As a result of the analysis object of our research we have as main analytical categories social participation, regulatory agencies and mechanisms for the participation of Arce and the evaluation. The period of our study lasted five years (01.01.2010 to 31.12.2014) and was held in the city of Fortaleza, State of Ceara. The methodology used was a qualitative approach and some quantitative aspects. Despite having chosen the in-depth evaluation as a reference - method made by teacher Léa Carvalho Rodrigues -, our work used a review with to multidimensional and interdisciplinary procedural approaches. however, was choosed a method which included analytical approaches and dialogue between the different proposals for evaluation. The research techniques used were: interviews; participant observation; questionnaires and bibliographic analysis; theoretical and documentary. Our results concludes that Arce adopts public policy for social participation, however, these public policies for social participation are endowed with little effectiveness.
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spelling Dantas, Daniela Carvalho CambraiaMoreira, Carlos Américo Leite2015-06-10T12:58:32Z2015-06-10T12:58:32Z2015DANTAS, Daniela Carvalho Cambraia. Avaliação da Participação Social na ARCE. 2015. 223f. – Dissertação (Mestrado) – Universidade Federal do Ceará, Programa de Pós-graduação em Avaliação de Políticas Públicas, Fortaleza (CE), 2015.http://www.repositorio.ufc.br/handle/riufc/12721The objective of this study is to assess the social participation in the Regulatory Agency of Public Services of the State of Ceará Delegates - Arce. In practice we evaluated whether Arce uses public policies that promote social participation and we analyze what are the actual results of performance of those public policies. There are legal provisions of social control for regulatory agencies. However, there are also questions how the real benefits of their practices. To achieve our goal we evaluate the Arce, mainly using its mechanisms of social participation like: public hearings, the Ombudsman, the Advisory Council and the Forum regulation and Citizenship. As a result of the analysis object of our research we have as main analytical categories social participation, regulatory agencies and mechanisms for the participation of Arce and the evaluation. The period of our study lasted five years (01.01.2010 to 31.12.2014) and was held in the city of Fortaleza, State of Ceara. The methodology used was a qualitative approach and some quantitative aspects. Despite having chosen the in-depth evaluation as a reference - method made by teacher Léa Carvalho Rodrigues -, our work used a review with to multidimensional and interdisciplinary procedural approaches. however, was choosed a method which included analytical approaches and dialogue between the different proposals for evaluation. The research techniques used were: interviews; participant observation; questionnaires and bibliographic analysis; theoretical and documentary. Our results concludes that Arce adopts public policy for social participation, however, these public policies for social participation are endowed with little effectiveness.A dissertação apresentada tem como objetivo geral avaliar a participação social na Agência Reguladora de Serviços Públicos Delegados do Estado do Ceará – Arce. Concretamente, avaliamos se a Arce adota políticas públicas que efetivamente promovem a participação social, assim como verificamos quais são os reais resultados da execução dessas políticas públicas. É sabido que já existem previsões legais de controle social para as agências reguladoras. No entanto, restam dúvidas quantos aos benefícios reais de suas práticas. Para atingir a finalidade pretendida avaliamos a Arce, utilizando principalmente os seus mecanismos de participação social, que são: audiências públicas, Ouvidoria, Conselho Consultivo e o Fórum Regulação e Cidadania. Da análise do objeto investigativo, extraiu-se como categorias analíticas principais a participação social, as agências reguladoras, os mecanismos de participação da Arce e a avaliação. A demarcação temporal da pesquisa compreendeu o período de cinco anos (01.01.2010 a 31.12.2014). O Estado do Ceará, com ênfase na capital, foi a delimitação espacial. A pesquisa seguiu um caminho metodológico que abrangeu, em essência, a abordagem qualitativa; todavia, adotou também alguns parâmetros quantitativos. Por tratar-se de uma pesquisa que envolve necessariamente uma avaliação - considerando esta um campo que exige abordagens processuais multidimensionais e interdisciplinares, apesar de ter-se eleito um tipo de avaliação como referência (a avaliação em profundidade, da professora Léa Carvalho Rodrigues) -, adotou-se um método que envolveu aproximações analíticas e diálogo entre as diferentes propostas de avaliação, não se restringindo, portanto, a um único tipo de avaliação. Faz-se relevante registrar as técnicas de pesquisas adotadas: entrevistas; observação participante; questionários e análises bibliográficas; teóricas e documentais. Como resultado da avaliação concluímos que a Arce adota políticas públicas de participação social, todavia, são dotadas de pouca efetividade.www.teses.ufc.brRegulatory agencySocial participationAgências reguladoras de atividades privadas - Política governamental - Avaliação - Fortaleza(CE) - 2010-2014Participação social - Avaliação - Fortaleza(CE) - 2010-2014Democracia - BrasilCidadaniaAvaliação da participação social na ARCEEvaluation of social participation in ARCEinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisporreponame:Repositório Institucional da Universidade Federal do Ceará (UFC)instname:Universidade Federal do Ceará (UFC)instacron:UFCinfo:eu-repo/semantics/openAccessORIGINAL2015_dis_dccdantas.pdf2015_dis_dccdantas.pdfapplication/pdf1465563http://repositorio.ufc.br/bitstream/riufc/12721/1/2015_dis_dccdantas.pdfb5697c69f25c75ff19ef8f8c9893c9c5MD51LICENSElicense.txtlicense.txttext/plain; charset=utf-81786http://repositorio.ufc.br/bitstream/riufc/12721/2/license.txt8c4401d3d14722a7ca2d07c782a1aab3MD52riufc/127212022-08-05 09:05:40.592oai:repositorio.ufc.br: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Repositório InstitucionalPUBhttp://www.repositorio.ufc.br/ri-oai/requestbu@ufc.br || repositorio@ufc.bropendoar:2022-08-05T12:05:40Repositório Institucional da Universidade Federal do Ceará (UFC) - Universidade Federal do Ceará (UFC)false
dc.title.pt_BR.fl_str_mv Avaliação da participação social na ARCE
dc.title.en.pt_BR.fl_str_mv Evaluation of social participation in ARCE
title Avaliação da participação social na ARCE
spellingShingle Avaliação da participação social na ARCE
Dantas, Daniela Carvalho Cambraia
Regulatory agency
Social participation
Agências reguladoras de atividades privadas - Política governamental - Avaliação - Fortaleza(CE) - 2010-2014
Participação social - Avaliação - Fortaleza(CE) - 2010-2014
Democracia - Brasil
Cidadania
title_short Avaliação da participação social na ARCE
title_full Avaliação da participação social na ARCE
title_fullStr Avaliação da participação social na ARCE
title_full_unstemmed Avaliação da participação social na ARCE
title_sort Avaliação da participação social na ARCE
author Dantas, Daniela Carvalho Cambraia
author_facet Dantas, Daniela Carvalho Cambraia
author_role author
dc.contributor.author.fl_str_mv Dantas, Daniela Carvalho Cambraia
dc.contributor.advisor1.fl_str_mv Moreira, Carlos Américo Leite
contributor_str_mv Moreira, Carlos Américo Leite
dc.subject.por.fl_str_mv Regulatory agency
Social participation
Agências reguladoras de atividades privadas - Política governamental - Avaliação - Fortaleza(CE) - 2010-2014
Participação social - Avaliação - Fortaleza(CE) - 2010-2014
Democracia - Brasil
Cidadania
topic Regulatory agency
Social participation
Agências reguladoras de atividades privadas - Política governamental - Avaliação - Fortaleza(CE) - 2010-2014
Participação social - Avaliação - Fortaleza(CE) - 2010-2014
Democracia - Brasil
Cidadania
description The objective of this study is to assess the social participation in the Regulatory Agency of Public Services of the State of Ceará Delegates - Arce. In practice we evaluated whether Arce uses public policies that promote social participation and we analyze what are the actual results of performance of those public policies. There are legal provisions of social control for regulatory agencies. However, there are also questions how the real benefits of their practices. To achieve our goal we evaluate the Arce, mainly using its mechanisms of social participation like: public hearings, the Ombudsman, the Advisory Council and the Forum regulation and Citizenship. As a result of the analysis object of our research we have as main analytical categories social participation, regulatory agencies and mechanisms for the participation of Arce and the evaluation. The period of our study lasted five years (01.01.2010 to 31.12.2014) and was held in the city of Fortaleza, State of Ceara. The methodology used was a qualitative approach and some quantitative aspects. Despite having chosen the in-depth evaluation as a reference - method made by teacher Léa Carvalho Rodrigues -, our work used a review with to multidimensional and interdisciplinary procedural approaches. however, was choosed a method which included analytical approaches and dialogue between the different proposals for evaluation. The research techniques used were: interviews; participant observation; questionnaires and bibliographic analysis; theoretical and documentary. Our results concludes that Arce adopts public policy for social participation, however, these public policies for social participation are endowed with little effectiveness.
publishDate 2015
dc.date.accessioned.fl_str_mv 2015-06-10T12:58:32Z
dc.date.available.fl_str_mv 2015-06-10T12:58:32Z
dc.date.issued.fl_str_mv 2015
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
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dc.identifier.citation.fl_str_mv DANTAS, Daniela Carvalho Cambraia. Avaliação da Participação Social na ARCE. 2015. 223f. – Dissertação (Mestrado) – Universidade Federal do Ceará, Programa de Pós-graduação em Avaliação de Políticas Públicas, Fortaleza (CE), 2015.
dc.identifier.uri.fl_str_mv http://www.repositorio.ufc.br/handle/riufc/12721
identifier_str_mv DANTAS, Daniela Carvalho Cambraia. Avaliação da Participação Social na ARCE. 2015. 223f. – Dissertação (Mestrado) – Universidade Federal do Ceará, Programa de Pós-graduação em Avaliação de Políticas Públicas, Fortaleza (CE), 2015.
url http://www.repositorio.ufc.br/handle/riufc/12721
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