Doadores de sangue: qualidade de vida e atendimento em hemocentro de Natal / RN

Detalhes bibliográficos
Ano de defesa: 2012
Autor(a) principal: Freire, Israel Lima de Luna
Orientador(a): Maia, Eulália Maria Chaves
Banca de defesa: Não Informado pela instituição
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Universidade Federal do Rio Grande do Norte
Programa de Pós-Graduação: Programa de Pós-Graduação em Psicologia
Departamento: Psicologia, Sociedade e Qualidade de Vida
País: BR
Palavras-chave em Português:
Palavras-chave em Inglês:
Área do conhecimento CNPq:
Link de acesso: https://repositorio.ufrn.br/jspui/handle/123456789/17520
Resumo: The context of blood donation in Brazil faces problems since the start of its operations in the 1940, in the beginning the biggest obstacle was obtain safe and qualified blood, and then, established criteria for donations, the barrier is the low number of suitable candidates for donation. This suitability is associated with the good health of those who goes to the services of blood banks and the return of the donor is often conditioned by the way care is given and perceived by the user. The quality of life, defined as a perception that a person has of her/his position in the world, can influence the health and emerges as a way to focus on the subjectivity in a context dominated by objective and practical exams; listen to the views about the received services increases the focus on the user and provides feedback to the institution, guiding and planning its future actions. The purpose of this study was to verify the quality of life in blood donors and their perceptions of care in a blood center in Natal/RN. This is a descriptive cross sectional study conducted with blood donors from Dalton Cunha Barbosa blood center. The used protocols were: a structures questionnaire with questions on sociodemographic and services perception data, and SF-36 quality of life instrument. The sociodemographic and SF-36 data ware analyzed using descriptive and inferential statistics, using the statistical package PASW 18.0; those related to treatment were submitted to thematic content analysis. The results revealed a sample mainly composed by men, married people, who attended high school and had already made previous donations, with the first two groups returning more often for donations. The scores of the SF-36 confirm the certificated of good health of the screens, beind high in all areas and featuring a healthy population; statistically significant differences were denoted between sexes, levels of education and marital status. The speeches about the service were mostly positive and had as main focus acess, agility, technical aspects and subjective feelings. The data regarding the Rio Grande do Norte blood donors profile confirmed some characteristics of the Brazilian ones, those data of the SF-36 were similar to those found in studies with healthy groups and the impressions about the care received show similarities with national and international studies about the attendance at blood banks
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spelling Freire, Israel Lima de Lunahttp://lattes.cnpq.br/1521023341517131http://lattes.cnpq.br/2021670670663453Yamamoto, Oswaldo Hajimehttp://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4787892Z9&dataRevisao=nullMartinez, Edson Zangiacomihttp://lattes.cnpq.br/7706743433338055Maia, Eulália Maria Chaves2014-12-17T15:38:59Z2013-04-152014-12-17T15:38:59Z2012-08-06FREIRE, Israel Lima de Luna. Doadores de sangue: qualidade de vida e atendimento em hemocentro de Natal / RN. 2012. 126 f. Dissertação (Mestrado em Psicologia, Sociedade e Qualidade de Vida) - Universidade Federal do Rio Grande do Norte, Natal, 2012.https://repositorio.ufrn.br/jspui/handle/123456789/17520The context of blood donation in Brazil faces problems since the start of its operations in the 1940, in the beginning the biggest obstacle was obtain safe and qualified blood, and then, established criteria for donations, the barrier is the low number of suitable candidates for donation. This suitability is associated with the good health of those who goes to the services of blood banks and the return of the donor is often conditioned by the way care is given and perceived by the user. The quality of life, defined as a perception that a person has of her/his position in the world, can influence the health and emerges as a way to focus on the subjectivity in a context dominated by objective and practical exams; listen to the views about the received services increases the focus on the user and provides feedback to the institution, guiding and planning its future actions. The purpose of this study was to verify the quality of life in blood donors and their perceptions of care in a blood center in Natal/RN. This is a descriptive cross sectional study conducted with blood donors from Dalton Cunha Barbosa blood center. The used protocols were: a structures questionnaire with questions on sociodemographic and services perception data, and SF-36 quality of life instrument. The sociodemographic and SF-36 data ware analyzed using descriptive and inferential statistics, using the statistical package PASW 18.0; those related to treatment were submitted to thematic content analysis. The results revealed a sample mainly composed by men, married people, who attended high school and had already made previous donations, with the first two groups returning more often for donations. The scores of the SF-36 confirm the certificated of good health of the screens, beind high in all areas and featuring a healthy population; statistically significant differences were denoted between sexes, levels of education and marital status. The speeches about the service were mostly positive and had as main focus acess, agility, technical aspects and subjective feelings. The data regarding the Rio Grande do Norte blood donors profile confirmed some characteristics of the Brazilian ones, those data of the SF-36 were similar to those found in studies with healthy groups and the impressions about the care received show similarities with national and international studies about the attendance at blood banksO campo de doação de sangue no Brasil enfrenta problemas desde o início de sua atuação na década de 1940, se a princípio o maior entrave era conseguir sangue seguro e de qualidade, depois de estabelecidos critérios para doações, o obstáculo está no baixo número de candidatos aptos à doação. A aptidão está relacionada à boa saúde daqueles que buscam os serviços de hemocentros e o retorno do doador, muitas vezes, condicionado à forma como o atendimento é prestado e percebido pelo usuário. A qualidade de vida, percepção que o indivíduo tem de sua posição no contexto no qual se insere, pode influenciar a saúde e emerge como forma de enfocar a subjetividade em um contexto de exames e práticas objetivas; audição de impressões sobre o atendimento recebido amplia o foco sobre o usuário e permite um feedback a instituição para que esta oriente e planeje sua atuação. O presente estudo objetivou verificar a qualidade de vida em doadores de sangue e sua percepção do atendimento em um hemocentro de Natal/RN. Trata-se de um estudo descritivo de corte transversal, realizado com doadores de sangue usuários dos serviços do Hemocentro Dalton Barbosa Cunha (HEMONORTE). Foram utilizados como protocolos: um questionário estruturado, com questões sociodemográficas e sobre o atendimento, e o instrumento de Qualidade de Vida SF-36. Os dados sociodemográficos e do SF-36 foram analisados utilizando-se estatística descritiva e inferencial, com auxilio do pacote estatístico PASW 18.0; aqueles referentes ao atendimento foram submetidos à análise de conteúdo temática. Os resultados revelaram uma amostra essencialmente composta por homens, pessoas casadas, que estudaram até o segundo grau e já tinham feito doações anteriores, com os dois primeiros grupos retornando mais frequentemente para doações. Os escores obtidos no SF-36 confirmam o atestado de boa saúde das triagens, sendo elevados em todos os domínios e caracterizando uma população saudável; denotaram-se diferenças estatísticas significativas entre os sexos, níveis de escolaridade e estados civis. Os discursos sobre o atendimento foram em sua maioria positivos e tiveram como focos principais o acesso, agilidade, aspectos técnicos e sensações subjetivas. Dados referentes ao perfil do doador potiguar confirmam características algumas do doador brasileiro, aqueles do SF-36 assemelham-se aos encontrados em estudos com grupos de indivíduos saudáveis e as impressões sobre o atendimento recebido têm similaridades com estudos nacionais e estrangeiros sobre o atendimento em bancos de sangueCoordenação de Aperfeiçoamento de Pessoal de Nível Superiorapplication/pdfporUniversidade Federal do Rio Grande do NortePrograma de Pós-Graduação em PsicologiaUFRNBRPsicologia, Sociedade e Qualidade de VidaDoação de sangue. Qualidade de vida. Sf-36. Serviços de atendimento. Seleção de doadorBlood donors. Quality of life. sf-36. Customer services. Donor selectionCNPQ::CIENCIAS HUMANAS::PSICOLOGIADoadores de sangue: qualidade de vida e atendimento em hemocentro de Natal / RNinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisinfo:eu-repo/semantics/openAccessreponame:Repositório Institucional da UFRNinstname:Universidade Federal do Rio Grande do Norte (UFRN)instacron:UFRNORIGINALIsraelLLF_DISSERT.pdfapplication/pdf3244558https://repositorio.ufrn.br/bitstream/123456789/17520/1/IsraelLLF_DISSERT.pdfe46a1b6adc42426356bdca03afd3f98bMD51TEXTIsraelLLF_DISSERT.pdf.txtIsraelLLF_DISSERT.pdf.txtExtracted texttext/plain196106https://repositorio.ufrn.br/bitstream/123456789/17520/6/IsraelLLF_DISSERT.pdf.txt0c4833ece1f915ca56a9e8bc2e3c1ed3MD56THUMBNAILIsraelLLF_DISSERT.pdf.jpgIsraelLLF_DISSERT.pdf.jpgIM Thumbnailimage/jpeg1679https://repositorio.ufrn.br/bitstream/123456789/17520/7/IsraelLLF_DISSERT.pdf.jpge44ace67b82538e626a43c1066a2c926MD57123456789/175202017-11-04 07:05:46.098oai:https://repositorio.ufrn.br:123456789/17520Repositório de PublicaçõesPUBhttp://repositorio.ufrn.br/oai/opendoar:2017-11-04T10:05:46Repositório Institucional da UFRN - Universidade Federal do Rio Grande do Norte (UFRN)false
dc.title.por.fl_str_mv Doadores de sangue: qualidade de vida e atendimento em hemocentro de Natal / RN
title Doadores de sangue: qualidade de vida e atendimento em hemocentro de Natal / RN
spellingShingle Doadores de sangue: qualidade de vida e atendimento em hemocentro de Natal / RN
Freire, Israel Lima de Luna
Doação de sangue. Qualidade de vida. Sf-36. Serviços de atendimento. Seleção de doador
Blood donors. Quality of life. sf-36. Customer services. Donor selection
CNPQ::CIENCIAS HUMANAS::PSICOLOGIA
title_short Doadores de sangue: qualidade de vida e atendimento em hemocentro de Natal / RN
title_full Doadores de sangue: qualidade de vida e atendimento em hemocentro de Natal / RN
title_fullStr Doadores de sangue: qualidade de vida e atendimento em hemocentro de Natal / RN
title_full_unstemmed Doadores de sangue: qualidade de vida e atendimento em hemocentro de Natal / RN
title_sort Doadores de sangue: qualidade de vida e atendimento em hemocentro de Natal / RN
author Freire, Israel Lima de Luna
author_facet Freire, Israel Lima de Luna
author_role author
dc.contributor.authorID.por.fl_str_mv
dc.contributor.authorLattes.por.fl_str_mv http://lattes.cnpq.br/1521023341517131
dc.contributor.advisorID.por.fl_str_mv
dc.contributor.advisorLattes.por.fl_str_mv http://lattes.cnpq.br/2021670670663453
dc.contributor.referees1.pt_BR.fl_str_mv Yamamoto, Oswaldo Hajime
dc.contributor.referees1ID.por.fl_str_mv
dc.contributor.referees1Lattes.por.fl_str_mv http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4787892Z9&dataRevisao=null
dc.contributor.referees2.pt_BR.fl_str_mv Martinez, Edson Zangiacomi
dc.contributor.referees2ID.por.fl_str_mv
dc.contributor.referees2Lattes.por.fl_str_mv http://lattes.cnpq.br/7706743433338055
dc.contributor.author.fl_str_mv Freire, Israel Lima de Luna
dc.contributor.advisor1.fl_str_mv Maia, Eulália Maria Chaves
contributor_str_mv Maia, Eulália Maria Chaves
dc.subject.por.fl_str_mv Doação de sangue. Qualidade de vida. Sf-36. Serviços de atendimento. Seleção de doador
topic Doação de sangue. Qualidade de vida. Sf-36. Serviços de atendimento. Seleção de doador
Blood donors. Quality of life. sf-36. Customer services. Donor selection
CNPQ::CIENCIAS HUMANAS::PSICOLOGIA
dc.subject.eng.fl_str_mv Blood donors. Quality of life. sf-36. Customer services. Donor selection
dc.subject.cnpq.fl_str_mv CNPQ::CIENCIAS HUMANAS::PSICOLOGIA
description The context of blood donation in Brazil faces problems since the start of its operations in the 1940, in the beginning the biggest obstacle was obtain safe and qualified blood, and then, established criteria for donations, the barrier is the low number of suitable candidates for donation. This suitability is associated with the good health of those who goes to the services of blood banks and the return of the donor is often conditioned by the way care is given and perceived by the user. The quality of life, defined as a perception that a person has of her/his position in the world, can influence the health and emerges as a way to focus on the subjectivity in a context dominated by objective and practical exams; listen to the views about the received services increases the focus on the user and provides feedback to the institution, guiding and planning its future actions. The purpose of this study was to verify the quality of life in blood donors and their perceptions of care in a blood center in Natal/RN. This is a descriptive cross sectional study conducted with blood donors from Dalton Cunha Barbosa blood center. The used protocols were: a structures questionnaire with questions on sociodemographic and services perception data, and SF-36 quality of life instrument. The sociodemographic and SF-36 data ware analyzed using descriptive and inferential statistics, using the statistical package PASW 18.0; those related to treatment were submitted to thematic content analysis. The results revealed a sample mainly composed by men, married people, who attended high school and had already made previous donations, with the first two groups returning more often for donations. The scores of the SF-36 confirm the certificated of good health of the screens, beind high in all areas and featuring a healthy population; statistically significant differences were denoted between sexes, levels of education and marital status. The speeches about the service were mostly positive and had as main focus acess, agility, technical aspects and subjective feelings. The data regarding the Rio Grande do Norte blood donors profile confirmed some characteristics of the Brazilian ones, those data of the SF-36 were similar to those found in studies with healthy groups and the impressions about the care received show similarities with national and international studies about the attendance at blood banks
publishDate 2012
dc.date.issued.fl_str_mv 2012-08-06
dc.date.available.fl_str_mv 2013-04-15
2014-12-17T15:38:59Z
dc.date.accessioned.fl_str_mv 2014-12-17T15:38:59Z
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dc.identifier.citation.fl_str_mv FREIRE, Israel Lima de Luna. Doadores de sangue: qualidade de vida e atendimento em hemocentro de Natal / RN. 2012. 126 f. Dissertação (Mestrado em Psicologia, Sociedade e Qualidade de Vida) - Universidade Federal do Rio Grande do Norte, Natal, 2012.
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