The influence of information technology on sustainable supply chain management: a multicase approach
Ano de defesa: | 2019 |
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Autor(a) principal: | |
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Banca de defesa: | |
Tipo de documento: | Dissertação |
Tipo de acesso: | Acesso aberto |
Idioma: | eng |
Instituição de defesa: |
Não Informado pela instituição
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Programa de Pós-Graduação: |
Não Informado pela instituição
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Departamento: |
Não Informado pela instituição
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País: |
Não Informado pela instituição
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Palavras-chave em Português: | |
Palavras-chave em Inglês: | |
Link de acesso: | https://hdl.handle.net/10438/28372 |
Resumo: | Sustainability became a trend topic for business strategy, and companies are considering it as a central concern, enforcing activities that affect positively the environment and the society besides economic performance. Corporations began to speak on sustainability and invest resources to build internal capacity on sustainability due the increasing environmental stress, which generated risks and cost. This is already changing the competitive landscape, forcing companies to change their way of thinking about products, technologies, processes and business models. Companies invest on sustainability triggered by different reasons, like external pressures, seeking for economic performance, and environmental performance improvement. A company can achieve benefits by pursuing sustainable processes or sustainable products, projects regarding sustainable development influence the whole company, forcing companies to pursuit a sustainable supply chain. Collaboration between parties became essential for the generation of value and Information Technology is the main tool to allow collaboration, manage data, and promote the best practices; information systems are powerful enabling tools to respond social, cultural, and legislative pressures regarding sustainable concerns. The present study aims to understand at what level information technology leverage sustainable supply chain management performance. To analyze that, twelve qualitative interviews were conducted with IT, HRM and Supply Chain managers from seven different companies. Based on the multi-cases analysis this study provides evidence that information technology plays an extremely important role within the companies’ supply chains, generating positive results for the company, leveraging sustainable development. The main role of information technology relies on the integration of the companies' areas, orchestrating the processes, collecting and analyzing data. Finally is possible to infer that technology brings great performance gains in processes, especially on manufacturing and logistics area, optimizing resources, reducing errors and waste, in the short term, the impact of technology on the supply chain is most noticeable in the environmental sphere of sustainability. However, the analyzed companies have not yet reached a maximum degree of maturity in the process of digitalization, existing possibility to evolve in the use of technology to make smarter processes. |
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Repositório Institucional do FGV (FGV Repositório Digital) |
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Mantovani, Pedro Henrique MatosEscolas::EAESPCarvalho, André Pereira deCareta, Catarina BarbosaMiguel, Priscila Laczynski de Souza2019-10-21T16:46:06Z2019-10-21T16:46:06Z2019-09-20https://hdl.handle.net/10438/28372Sustainability became a trend topic for business strategy, and companies are considering it as a central concern, enforcing activities that affect positively the environment and the society besides economic performance. Corporations began to speak on sustainability and invest resources to build internal capacity on sustainability due the increasing environmental stress, which generated risks and cost. This is already changing the competitive landscape, forcing companies to change their way of thinking about products, technologies, processes and business models. Companies invest on sustainability triggered by different reasons, like external pressures, seeking for economic performance, and environmental performance improvement. A company can achieve benefits by pursuing sustainable processes or sustainable products, projects regarding sustainable development influence the whole company, forcing companies to pursuit a sustainable supply chain. Collaboration between parties became essential for the generation of value and Information Technology is the main tool to allow collaboration, manage data, and promote the best practices; information systems are powerful enabling tools to respond social, cultural, and legislative pressures regarding sustainable concerns. The present study aims to understand at what level information technology leverage sustainable supply chain management performance. To analyze that, twelve qualitative interviews were conducted with IT, HRM and Supply Chain managers from seven different companies. Based on the multi-cases analysis this study provides evidence that information technology plays an extremely important role within the companies’ supply chains, generating positive results for the company, leveraging sustainable development. The main role of information technology relies on the integration of the companies' areas, orchestrating the processes, collecting and analyzing data. Finally is possible to infer that technology brings great performance gains in processes, especially on manufacturing and logistics area, optimizing resources, reducing errors and waste, in the short term, the impact of technology on the supply chain is most noticeable in the environmental sphere of sustainability. However, the analyzed companies have not yet reached a maximum degree of maturity in the process of digitalization, existing possibility to evolve in the use of technology to make smarter processes.A Sustentabilidade se tornou um tema de extrema relevância para a gestão estratégica e as empresas colocaram o tópico no centro das decisões estratégicas, estimulando atividades que afetam positivamente o meio ambiente e a sociedade, além da performance econômica. As empresas começaram a abordar o tema da sustentabilidade e investir internamente no desenvolvimento de habilidades sustentáveis, devido ao crescente estresse ambiental que gera um aumento no risco e no custo dos negócios. A sustentabilidade já alterou o cenário de negócios, forçando as empresas a repensar seus produtos, processos, tecnologias e modelos de negócios. Os motivadores para a prática sustentável variam de empresa para empresa, podendo ser pressões externas, busca de performance econômica ou melhoria da performance ambiental. Uma empresa pode alcançar benefícios buscando processos ou produtos sustentáveis e os projetos de desenvolvimento sustentável influenciam a companhia como um todo, forçando-as a buscar uma gestão sustentável da cadeia de suprimentos. Colaboração entre os elos da cadeia se tornou essencial para a geração de valor e a tecnologia da informação é a principal ferramenta para viabilizar a colaboração e gestão de dados para promover as melhores práticas; sistemas de informação são poderosas ferramentas de suporte para uma empresa responder a pressões sociais, culturais e legislativas. O presente estudo buscou entender em qual nível a tecnologia da informação impulsionou resultados sustentáveis na gestão da cadeia de suprimentos. Foram feitas doze entrevistas qualitativas com gestores das áreas de TI, RH e operações, de sete empresas diferentes. Baseado na análise de casos múltiplos, é possível inferir que a tecnologia da informação desempenha um importante papel na gestão das cadeias de suprimentos das empresas, gerando resultados positivos no desenvolvimento sustentável. O principal papel da tecnologia da informação recai sobre a integração das áreas da companhia, orquestrando os processos e coletando e analisando dados. Finalmente, é possível afirmar que a tecnologia promove grandes ganhos na performance dos processos, principalmente nas áreas de operações e logística, reduzindo erros e desperdício; no curto prazo a tecnologia exerce influência maior na performance ambiental dentro de uma cadeia de suprimentos; no entanto, as empresas analisadas ainda não atingiram um grau máximo de maturidade no processo de digitalização, sendo possível evoluir no uso de tecnologia para processos mais inteligentes.engSustainabilitySupply chain managementInformation technologyPerformanceSustentabilidadeGestão da cadeia de suprimentosTecnologia da informaçãoCiência políticaTecnologia da informaçãoLogística empresarialSustentabilidadeThe influence of information technology on sustainable supply chain management: a multicase approachinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisinfo:eu-repo/semantics/openAccessreponame:Repositório Institucional do FGV (FGV Repositório Digital)instname:Fundação 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 |
dc.title.eng.fl_str_mv |
The influence of information technology on sustainable supply chain management: a multicase approach |
title |
The influence of information technology on sustainable supply chain management: a multicase approach |
spellingShingle |
The influence of information technology on sustainable supply chain management: a multicase approach Mantovani, Pedro Henrique Matos Sustainability Supply chain management Information technology Performance Sustentabilidade Gestão da cadeia de suprimentos Tecnologia da informação Ciência política Tecnologia da informação Logística empresarial Sustentabilidade |
title_short |
The influence of information technology on sustainable supply chain management: a multicase approach |
title_full |
The influence of information technology on sustainable supply chain management: a multicase approach |
title_fullStr |
The influence of information technology on sustainable supply chain management: a multicase approach |
title_full_unstemmed |
The influence of information technology on sustainable supply chain management: a multicase approach |
title_sort |
The influence of information technology on sustainable supply chain management: a multicase approach |
author |
Mantovani, Pedro Henrique Matos |
author_facet |
Mantovani, Pedro Henrique Matos |
author_role |
author |
dc.contributor.unidadefgv.por.fl_str_mv |
Escolas::EAESP |
dc.contributor.member.none.fl_str_mv |
Carvalho, André Pereira de Careta, Catarina Barbosa |
dc.contributor.author.fl_str_mv |
Mantovani, Pedro Henrique Matos |
dc.contributor.advisor1.fl_str_mv |
Miguel, Priscila Laczynski de Souza |
contributor_str_mv |
Miguel, Priscila Laczynski de Souza |
dc.subject.eng.fl_str_mv |
Sustainability Supply chain management Information technology Performance |
topic |
Sustainability Supply chain management Information technology Performance Sustentabilidade Gestão da cadeia de suprimentos Tecnologia da informação Ciência política Tecnologia da informação Logística empresarial Sustentabilidade |
dc.subject.por.fl_str_mv |
Sustentabilidade Gestão da cadeia de suprimentos Tecnologia da informação |
dc.subject.area.por.fl_str_mv |
Ciência política |
dc.subject.bibliodata.por.fl_str_mv |
Tecnologia da informação Logística empresarial Sustentabilidade |
description |
Sustainability became a trend topic for business strategy, and companies are considering it as a central concern, enforcing activities that affect positively the environment and the society besides economic performance. Corporations began to speak on sustainability and invest resources to build internal capacity on sustainability due the increasing environmental stress, which generated risks and cost. This is already changing the competitive landscape, forcing companies to change their way of thinking about products, technologies, processes and business models. Companies invest on sustainability triggered by different reasons, like external pressures, seeking for economic performance, and environmental performance improvement. A company can achieve benefits by pursuing sustainable processes or sustainable products, projects regarding sustainable development influence the whole company, forcing companies to pursuit a sustainable supply chain. Collaboration between parties became essential for the generation of value and Information Technology is the main tool to allow collaboration, manage data, and promote the best practices; information systems are powerful enabling tools to respond social, cultural, and legislative pressures regarding sustainable concerns. The present study aims to understand at what level information technology leverage sustainable supply chain management performance. To analyze that, twelve qualitative interviews were conducted with IT, HRM and Supply Chain managers from seven different companies. Based on the multi-cases analysis this study provides evidence that information technology plays an extremely important role within the companies’ supply chains, generating positive results for the company, leveraging sustainable development. The main role of information technology relies on the integration of the companies' areas, orchestrating the processes, collecting and analyzing data. Finally is possible to infer that technology brings great performance gains in processes, especially on manufacturing and logistics area, optimizing resources, reducing errors and waste, in the short term, the impact of technology on the supply chain is most noticeable in the environmental sphere of sustainability. However, the analyzed companies have not yet reached a maximum degree of maturity in the process of digitalization, existing possibility to evolve in the use of technology to make smarter processes. |
publishDate |
2019 |
dc.date.accessioned.fl_str_mv |
2019-10-21T16:46:06Z |
dc.date.available.fl_str_mv |
2019-10-21T16:46:06Z |
dc.date.issued.fl_str_mv |
2019-09-20 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://hdl.handle.net/10438/28372 |
url |
https://hdl.handle.net/10438/28372 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.source.none.fl_str_mv |
reponame:Repositório Institucional do FGV (FGV Repositório Digital) instname:Fundação Getulio Vargas (FGV) instacron:FGV |
instname_str |
Fundação Getulio Vargas (FGV) |
instacron_str |
FGV |
institution |
FGV |
reponame_str |
Repositório Institucional do FGV (FGV Repositório Digital) |
collection |
Repositório Institucional do FGV (FGV Repositório Digital) |
bitstream.url.fl_str_mv |
https://repositorio.fgv.br/bitstreams/6a4abefa-8d13-4182-89ba-50c9ab8906fe/download https://repositorio.fgv.br/bitstreams/d770b36a-ccaa-4ff3-8629-a0deb99cb6a6/download https://repositorio.fgv.br/bitstreams/03242737-32f8-4c0d-985b-b4db20f86c34/download https://repositorio.fgv.br/bitstreams/f0e2863e-4eb2-4534-8032-00836863d815/download |
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MD5 MD5 MD5 MD5 |
repository.name.fl_str_mv |
Repositório Institucional do FGV (FGV Repositório Digital) - Fundação Getulio Vargas (FGV) |
repository.mail.fl_str_mv |
|
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1799583009689567232 |