Relacionando o comprometimento organizacional e a responsabilidade social corporativa
Ano de defesa: | 2009 |
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Autor(a) principal: | |
Orientador(a): | |
Banca de defesa: | |
Tipo de documento: | Dissertação |
Tipo de acesso: | Acesso aberto |
Idioma: | por |
Instituição de defesa: |
Não Informado pela instituição
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Programa de Pós-Graduação: |
Não Informado pela instituição
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Departamento: |
Não Informado pela instituição
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País: |
Não Informado pela instituição
|
Link de acesso: | http://hdl.handle.net/10438/4203 |
Resumo: | Competitiveness and social responsibility have been constantly discussed at the academic and economic environment. On one side, companies pursue competitiveness through efficiency, excellence and constant performance improvement. This performance, as mentioned by Bateman and Strasser (1984), finds among its groundings the employees’ commitment to their organization. On the other side, society, and all its agents, demands in an each time stronger and broader manner that companies act in socially responsible ways. Therefore the present work aimed to analyze an organizational commitment model and a corporate social responsibility one, that would provide the foundations for understanding both concepts and the possible relations between them. Four interest groups to which corporate social responsibility can be intended – social and non social stakeholders, employees, customers and government – and three dimensions of organizational commitment – affective, normative and continuance – were obtained. Through correlation and regression analysis, it was found that, for the given sample, the corporate social responsibility actions aimed to employees and to customers have a positive relation with affective and normative commitments, while the corporate social responsibility actions aimed to social and non social stakeholders and to the government have a direct relation only to the affective commitment. Further relations between the dependent and independent variables were found absent. Thus, this work proposes that managers, aware of the possible valuable effects on the employees’ organizational commitment and thereafter results and performance, act in order to clarify and improve employees’ perception about corporate social responsibility activities. Besides deepening the knowledge about the causes and antecedents of organizational commitment, it is believed that the results demonstrated may guide organizations in their conscience improving actions on corporate social responsibility in a more effective way. |
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Mortati, Isabella BorghiEscolas::EBAPESobral, FilipeAlves, Paulo Vicente dos SantosMotta, Paulo Roberto2010-03-05T13:26:17Z2010-03-05T13:26:17Z2009-02-05MORTATI, Isabella Borghi. Relacionando o comprometimento organizacional e a responsabilidade social corporativa. Dissertação (Mestrado em Gestão Empresarial) - FGV - Fundação Getúlio Vargas, Rio de Janeiro, 2009.http://hdl.handle.net/10438/4203Competitiveness and social responsibility have been constantly discussed at the academic and economic environment. On one side, companies pursue competitiveness through efficiency, excellence and constant performance improvement. This performance, as mentioned by Bateman and Strasser (1984), finds among its groundings the employees’ commitment to their organization. On the other side, society, and all its agents, demands in an each time stronger and broader manner that companies act in socially responsible ways. Therefore the present work aimed to analyze an organizational commitment model and a corporate social responsibility one, that would provide the foundations for understanding both concepts and the possible relations between them. Four interest groups to which corporate social responsibility can be intended – social and non social stakeholders, employees, customers and government – and three dimensions of organizational commitment – affective, normative and continuance – were obtained. Through correlation and regression analysis, it was found that, for the given sample, the corporate social responsibility actions aimed to employees and to customers have a positive relation with affective and normative commitments, while the corporate social responsibility actions aimed to social and non social stakeholders and to the government have a direct relation only to the affective commitment. Further relations between the dependent and independent variables were found absent. Thus, this work proposes that managers, aware of the possible valuable effects on the employees’ organizational commitment and thereafter results and performance, act in order to clarify and improve employees’ perception about corporate social responsibility activities. Besides deepening the knowledge about the causes and antecedents of organizational commitment, it is believed that the results demonstrated may guide organizations in their conscience improving actions on corporate social responsibility in a more effective way.A competitividade e a responsabilidade social têm sido temas de constante discussão nos meios acadêmicos e econômicos. De um lado, as empresas buscam a competitividade através da eficiência, da excelência e da melhora constante de desempenho. Este desempenho, conforme já colocado por Bateman e Strasser (1984), encontra entre suas bases o comprometimento dos empregados com a sua organização. De outro lado, a sociedade, e todos os grupos nela atuantes, cobram de maneira cada vez mais forte e ampla que as empresas ajam de forma socialmente responsável. Neste sentido, o presente trabalho buscou analisar um modelo de comprometimento organizacional e um de responsabilidade social corporativa que fornecessem as bases para a compreensão desses dois construtos e as possíveis relações entre eles. A partir dos modelos estudados, obtiveram-se quatro grupos de interesse para os quais as atividades de responsabilidade social corporativa podem ser direcionadas – stakeholders sociais e não sociais, empregados, consumidores e governo – e três dimensões do comprometimento organizacional – afetiva, normativa e instrumental. Através de análises de correlação e de regressão linear simples e algumas ponderações teóricas, concluiu-se que, para a amostra obtida, as atividades de responsabilidade social corporativa voltadas aos empregados e aos consumidores possuem relação positiva com os comprometimentos afetivo e normativo, enquanto que as ações de responsabilidade social corporativa voltadas a stakeholders sociais e não sociais e ao governo possuem relação direta apenas com o comprometimento afetivo. As demais relações entre a variável dependente e independente se mostraram inexistentes. Desta forma, este trabalho propõe que os gestores das organizações, conhecedores dos possíveis efeitos benéficos sobre o comprometimento organizacional de seus empregados e, conseqüentemente, seus resultados e desempenho, atuem no sentido de esclarecer e melhorar a percepção de seus empregados sobre as atividades de responsabilidade social corporativa. Além de aprofundar o conhecimento sobre as causas e antecedentes do comprometimento organizacional, acredita-se que os resultados demonstrados possam direcionar as organizações em suas ações de conscientização sobre responsabilidade social corporativa de forma mais efetiva.porRelacionando o comprometimento organizacional e a responsabilidade social corporativainfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisAdministração de empresasComportamento organizacionalResponsabilidade social da empresareponame:Repositório Institucional do FGV (FGV Repositório Digital)instname:Fundação Getulio Vargas (FGV)instacron:FGVinfo:eu-repo/semantics/openAccessORIGINALIsabella Borghi.pdfIsabella Borghi.pdfapplication/pdf477826http://bibliotecadigital.fgv.br:80/dspace/bitstream/10438/4203/1/Isabella%20Borghi.pdfe46ce9ef95b0de664e6541179d794070MD51LICENSElicense.txtlicense.txttext/plain; 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InstitucionalPRI |
dc.title.por.fl_str_mv |
Relacionando o comprometimento organizacional e a responsabilidade social corporativa |
title |
Relacionando o comprometimento organizacional e a responsabilidade social corporativa |
spellingShingle |
Relacionando o comprometimento organizacional e a responsabilidade social corporativa Mortati, Isabella Borghi Administração de empresas Comportamento organizacional Responsabilidade social da empresa |
title_short |
Relacionando o comprometimento organizacional e a responsabilidade social corporativa |
title_full |
Relacionando o comprometimento organizacional e a responsabilidade social corporativa |
title_fullStr |
Relacionando o comprometimento organizacional e a responsabilidade social corporativa |
title_full_unstemmed |
Relacionando o comprometimento organizacional e a responsabilidade social corporativa |
title_sort |
Relacionando o comprometimento organizacional e a responsabilidade social corporativa |
author |
Mortati, Isabella Borghi |
author_facet |
Mortati, Isabella Borghi |
author_role |
author |
dc.contributor.unidadefgv.por.fl_str_mv |
Escolas::EBAPE |
dc.contributor.member.none.fl_str_mv |
Sobral, Filipe Alves, Paulo Vicente dos Santos |
dc.contributor.author.fl_str_mv |
Mortati, Isabella Borghi |
dc.contributor.advisor1.fl_str_mv |
Motta, Paulo Roberto |
contributor_str_mv |
Motta, Paulo Roberto |
dc.subject.area.por.fl_str_mv |
Administração de empresas |
topic |
Administração de empresas Comportamento organizacional Responsabilidade social da empresa |
dc.subject.bibliodata.por.fl_str_mv |
Comportamento organizacional Responsabilidade social da empresa |
description |
Competitiveness and social responsibility have been constantly discussed at the academic and economic environment. On one side, companies pursue competitiveness through efficiency, excellence and constant performance improvement. This performance, as mentioned by Bateman and Strasser (1984), finds among its groundings the employees’ commitment to their organization. On the other side, society, and all its agents, demands in an each time stronger and broader manner that companies act in socially responsible ways. Therefore the present work aimed to analyze an organizational commitment model and a corporate social responsibility one, that would provide the foundations for understanding both concepts and the possible relations between them. Four interest groups to which corporate social responsibility can be intended – social and non social stakeholders, employees, customers and government – and three dimensions of organizational commitment – affective, normative and continuance – were obtained. Through correlation and regression analysis, it was found that, for the given sample, the corporate social responsibility actions aimed to employees and to customers have a positive relation with affective and normative commitments, while the corporate social responsibility actions aimed to social and non social stakeholders and to the government have a direct relation only to the affective commitment. Further relations between the dependent and independent variables were found absent. Thus, this work proposes that managers, aware of the possible valuable effects on the employees’ organizational commitment and thereafter results and performance, act in order to clarify and improve employees’ perception about corporate social responsibility activities. Besides deepening the knowledge about the causes and antecedents of organizational commitment, it is believed that the results demonstrated may guide organizations in their conscience improving actions on corporate social responsibility in a more effective way. |
publishDate |
2009 |
dc.date.issued.fl_str_mv |
2009-02-05 |
dc.date.accessioned.fl_str_mv |
2010-03-05T13:26:17Z |
dc.date.available.fl_str_mv |
2010-03-05T13:26:17Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
MORTATI, Isabella Borghi. Relacionando o comprometimento organizacional e a responsabilidade social corporativa. Dissertação (Mestrado em Gestão Empresarial) - FGV - Fundação Getúlio Vargas, Rio de Janeiro, 2009. |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10438/4203 |
identifier_str_mv |
MORTATI, Isabella Borghi. Relacionando o comprometimento organizacional e a responsabilidade social corporativa. Dissertação (Mestrado em Gestão Empresarial) - FGV - Fundação Getúlio Vargas, Rio de Janeiro, 2009. |
url |
http://hdl.handle.net/10438/4203 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.source.none.fl_str_mv |
reponame:Repositório Institucional do FGV (FGV Repositório Digital) instname:Fundação Getulio Vargas (FGV) instacron:FGV |
instname_str |
Fundação Getulio Vargas (FGV) |
instacron_str |
FGV |
institution |
FGV |
reponame_str |
Repositório Institucional do FGV (FGV Repositório Digital) |
collection |
Repositório Institucional do FGV (FGV Repositório Digital) |
bitstream.url.fl_str_mv |
http://bibliotecadigital.fgv.br:80/dspace/bitstream/10438/4203/1/Isabella%20Borghi.pdf http://bibliotecadigital.fgv.br:80/dspace/bitstream/10438/4203/2/license.txt http://bibliotecadigital.fgv.br:80/dspace/bitstream/10438/4203/3/Isabella%20Borghi.pdf.txt http://bibliotecadigital.fgv.br:80/dspace/bitstream/10438/4203/4/Isabella%20Borghi.pdf.jpg |
bitstream.checksum.fl_str_mv |
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bitstream.checksumAlgorithm.fl_str_mv |
MD5 MD5 MD5 MD5 |
repository.name.fl_str_mv |
|
repository.mail.fl_str_mv |
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1742146282543120384 |