A avalia????o dos soft skills pelos executivos de ti na contrata????o do gerente de projetos
Ano de defesa: | 2018 |
---|---|
Autor(a) principal: | |
Orientador(a): | |
Banca de defesa: | , , |
Tipo de documento: | Dissertação |
Tipo de acesso: | Acesso aberto |
Idioma: | por |
Instituição de defesa: |
Universidade Nove de Julho
|
Programa de Pós-Graduação: |
Programa de P??s-Gradua????o em Gest??o de Projetos
|
Departamento: |
Administra????o
|
País: |
Brasil
|
Palavras-chave em Português: | |
Palavras-chave em Inglês: | |
Área do conhecimento CNPq: | |
Link de acesso: | http://bibliotecatede.uninove.br/handle/tede/1960 |
Resumo: | The strategic importance of projects requires the hiring of project managers that meet the requirements agenda required by organizations. The literature suggests that there is a positive relationship between the project manager's competencies and project outcomes. Soft skills or interpersonal skills make up part of such skills. In this sense, more and more soft skills of the project manager are perceived as essential skills for organizations that aim to multiply their results. The difficulty in evaluating project managers and their soft skills arises. The objective of this research was to describe the process of evaluating soft skills in the hiring of the IT project manager, from the perspective of IT executives. The research brought a literature review to consolidate the main theoretical pillars: soft skills of the IT project manager and hiring the IT project manager and generated a theoretical framework that served as a foundation for later comparison between theory and research results. We opted for the qualitative approach whose method of research adopted involved interviews with IT executives from different business segments with experience in selecting candidates for the position of IT project manager. In addition to the interviews, a survey of job descriptions of IT project managers was conducted from an online job platform to compare information between academia and field research. Data analysis relied on the rigor of the ideal grounded theory method to explain social phenomena in which the theory was not exhausted. The study was conducted in Brazil. The results demonstrated a synergy between the soft skills contained in the job descriptions of LinkedIn IT project managers and the literature. Interviews with IT executives showed, in turn, that there are no scientific methods for evaluating soft skills of IT project managers, but rather empirical techniques of hiring practice. The academic contribution of this research was achieved by analyzing the data from which propositions about the subject emerged. As a final result, a list of practical requirements on the hiring process was generated for both IT executives and IT project managers who could assist them in future hiring. |
id |
NOVE_3a7fcc256b3958162a62e7d4ecc0667b |
---|---|
oai_identifier_str |
oai:localhost:tede/1960 |
network_acronym_str |
NOVE |
network_name_str |
Biblioteca Digital de Teses e Dissertações da Uninove |
repository_id_str |
|
spelling |
Silva, Luciano Ferreira daSilva, Luciano Ferreira daMartens, Cristina Dai Pr??Oliveira, Paulo Sergio Gon??alves dehttp://lattes.cnpq.br/4834530408139141Fernandes, Nadia Pedrosa2019-03-01T14:56:40Z2018-11-07Fernandes, Nadia Pedrosa. A avalia????o dos soft skills pelos executivos de ti na contrata????o do gerente de projetos. 2018. 147 f. Disserta????o( Programa de Mestrado Profissional em Administra????o - Gest??o de Projetos) - Universidade Nove de Julho, S??o Paulo.http://bibliotecatede.uninove.br/handle/tede/1960The strategic importance of projects requires the hiring of project managers that meet the requirements agenda required by organizations. The literature suggests that there is a positive relationship between the project manager's competencies and project outcomes. Soft skills or interpersonal skills make up part of such skills. In this sense, more and more soft skills of the project manager are perceived as essential skills for organizations that aim to multiply their results. The difficulty in evaluating project managers and their soft skills arises. The objective of this research was to describe the process of evaluating soft skills in the hiring of the IT project manager, from the perspective of IT executives. The research brought a literature review to consolidate the main theoretical pillars: soft skills of the IT project manager and hiring the IT project manager and generated a theoretical framework that served as a foundation for later comparison between theory and research results. We opted for the qualitative approach whose method of research adopted involved interviews with IT executives from different business segments with experience in selecting candidates for the position of IT project manager. In addition to the interviews, a survey of job descriptions of IT project managers was conducted from an online job platform to compare information between academia and field research. Data analysis relied on the rigor of the ideal grounded theory method to explain social phenomena in which the theory was not exhausted. The study was conducted in Brazil. The results demonstrated a synergy between the soft skills contained in the job descriptions of LinkedIn IT project managers and the literature. Interviews with IT executives showed, in turn, that there are no scientific methods for evaluating soft skills of IT project managers, but rather empirical techniques of hiring practice. The academic contribution of this research was achieved by analyzing the data from which propositions about the subject emerged. As a final result, a list of practical requirements on the hiring process was generated for both IT executives and IT project managers who could assist them in future hiring.A import??ncia estrat??gica de projetos requer a contrata????o de gerentes de projetos que atendam a agenda de requisitos requeridos pelas organiza????es. A literatura preconiza que h?? uma rela????o positiva entre as compet??ncias do gerente de projetos e os resultados do projeto. Os soft skills ou habilidades interpessoais comp??em parte de tais compet??ncias. Nesse sentido, cada vez mais os soft skills do gerente de projetos s??o percebidos como habilidades essenciais para as organiza????es que visam ?? multiplica????o de seus resultados. Surge a dificuldade em avaliar os gerentes de projetos e seus soft skills. O objetivo desta pesquisa foi descrever o processo de avalia????o dos soft skills na contrata????o do gerente de projetos de TI, sob a ??tica dos executivos de TI. A pesquisa trouxe uma revis??o da literatura para consolidar os principais pilares te??ricos: soft skills do gerente de projetos de TI e contrata????o do gerente de projetos de TI e gerou um arcabou??o te??rico que serviu de alicerce para posterior compara????o entre a teoria e os resultados da pesquisa. Optou-se pela abordagem qualitativa cujo m??todo de pesquisa adotado envolveu entrevistas com executivos de TI de diferentes segmentos de neg??cio com experi??ncia em selecionar candidatos para a posi????o de gerente de projetos de TI. Al??m das entrevistas, um levantamento das descri????es das vagas de gerentes de projetos de TI foi realizado a partir de uma plataforma de vagas online para confrontar as informa????es entre a academia e a pesquisa de campo. A an??lise dos dados contou com o rigor do m??todo da grounded theory, ideal para explicar fen??menos sociais em que a teoria n??o foi exaurida. O estudo foi conduzido no Brasil. Os resultados demonstraram uma sinergia entre os soft skills contidos nas descri????es das vagas de gerentes de projetos de TI do LinkedIn e a literatura. As entrevistas com os executivos de TI mostraram, por sua vez, que n??o h?? m??todos cient??ficos para avaliar os soft skills dos gerentes de projetos de TI, e sim t??cnicas emp??ricas frutos da pr??tica de contratar. A contribui????o acad??mica desta pesquisa foi alcan??ada por meio da an??lise dos dados de onde emergiram proposi????es sobre o tema. Como resultado final, gerou-se uma lista de prescri????es pr??ticas sobre o processo de contrata????o tanto para os executivos de TI, quanto para os gerentes de projetos de TI que poder??o auxili??-los em contrata????es futuras.Submitted by Nadir Basilio (nadirsb@uninove.br) on 2019-03-01T14:56:40Z No. of bitstreams: 1 Nadia Pedrosa Fernandes.pdf: 1490475 bytes, checksum: e22d3b1adea07f9a0b7122a8951a7195 (MD5)Made available in DSpace on 2019-03-01T14:56:40Z (GMT). No. of bitstreams: 1 Nadia Pedrosa Fernandes.pdf: 1490475 bytes, checksum: e22d3b1adea07f9a0b7122a8951a7195 (MD5) Previous issue date: 2018-11-07application/pdfporUniversidade Nove de JulhoPrograma de P??s-Gradua????o em Gest??o de ProjetosUNINOVEBrasilAdministra????ogerente de projetosTIsoft skillscontrata????ocompet??ncias em gerenciamento de projetosproject managerITsoft skillshiringcompetencies in project managementCIENCIAS SOCIAIS APLICADAS::ADMINISTRACAOA avalia????o dos soft skills pelos executivos de ti na contrata????o do gerente de projetosThe evaluation of soft skills by it executives in project manager???s hiringinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesis8024035432632778221600info:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da Uninoveinstname:Universidade Nove de Julho (UNINOVE)instacron:UNINOVEORIGINALNadia Pedrosa Fernandes.pdfNadia Pedrosa Fernandes.pdfapplication/pdf1490475http://localhost:8080/tede/bitstream/tede/1960/2/Nadia+Pedrosa+Fernandes.pdfe22d3b1adea07f9a0b7122a8951a7195MD52LICENSElicense.txtlicense.txttext/plain; charset=utf-82165http://localhost:8080/tede/bitstream/tede/1960/1/license.txtbd3efa91386c1718a7f26a329fdcb468MD51tede/19602019-06-19 15:47:29.945oai:localhost: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Biblioteca Digital de Teses e Dissertaçõeshttp://bibliotecatede.uninove.br/PRIhttp://bibliotecatede.uninove.br/oai/requestbibliotecatede@uninove.br||bibliotecatede@uninove.bropendoar:2019-06-19T18:47:29Biblioteca Digital de Teses e Dissertações da Uninove - Universidade Nove de Julho (UNINOVE)false |
dc.title.por.fl_str_mv |
A avalia????o dos soft skills pelos executivos de ti na contrata????o do gerente de projetos |
dc.title.alternative.eng.fl_str_mv |
The evaluation of soft skills by it executives in project manager???s hiring |
title |
A avalia????o dos soft skills pelos executivos de ti na contrata????o do gerente de projetos |
spellingShingle |
A avalia????o dos soft skills pelos executivos de ti na contrata????o do gerente de projetos Fernandes, Nadia Pedrosa gerente de projetos TI soft skills contrata????o compet??ncias em gerenciamento de projetos project manager IT soft skills hiring competencies in project management CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
title_short |
A avalia????o dos soft skills pelos executivos de ti na contrata????o do gerente de projetos |
title_full |
A avalia????o dos soft skills pelos executivos de ti na contrata????o do gerente de projetos |
title_fullStr |
A avalia????o dos soft skills pelos executivos de ti na contrata????o do gerente de projetos |
title_full_unstemmed |
A avalia????o dos soft skills pelos executivos de ti na contrata????o do gerente de projetos |
title_sort |
A avalia????o dos soft skills pelos executivos de ti na contrata????o do gerente de projetos |
author |
Fernandes, Nadia Pedrosa |
author_facet |
Fernandes, Nadia Pedrosa |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Silva, Luciano Ferreira da |
dc.contributor.referee1.fl_str_mv |
Silva, Luciano Ferreira da |
dc.contributor.referee2.fl_str_mv |
Martens, Cristina Dai Pr?? |
dc.contributor.referee3.fl_str_mv |
Oliveira, Paulo Sergio Gon??alves de |
dc.contributor.authorLattes.fl_str_mv |
http://lattes.cnpq.br/4834530408139141 |
dc.contributor.author.fl_str_mv |
Fernandes, Nadia Pedrosa |
contributor_str_mv |
Silva, Luciano Ferreira da Silva, Luciano Ferreira da Martens, Cristina Dai Pr?? Oliveira, Paulo Sergio Gon??alves de |
dc.subject.por.fl_str_mv |
gerente de projetos TI soft skills contrata????o compet??ncias em gerenciamento de projetos |
topic |
gerente de projetos TI soft skills contrata????o compet??ncias em gerenciamento de projetos project manager IT soft skills hiring competencies in project management CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
dc.subject.eng.fl_str_mv |
project manager IT soft skills hiring competencies in project management |
dc.subject.cnpq.fl_str_mv |
CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
description |
The strategic importance of projects requires the hiring of project managers that meet the requirements agenda required by organizations. The literature suggests that there is a positive relationship between the project manager's competencies and project outcomes. Soft skills or interpersonal skills make up part of such skills. In this sense, more and more soft skills of the project manager are perceived as essential skills for organizations that aim to multiply their results. The difficulty in evaluating project managers and their soft skills arises. The objective of this research was to describe the process of evaluating soft skills in the hiring of the IT project manager, from the perspective of IT executives. The research brought a literature review to consolidate the main theoretical pillars: soft skills of the IT project manager and hiring the IT project manager and generated a theoretical framework that served as a foundation for later comparison between theory and research results. We opted for the qualitative approach whose method of research adopted involved interviews with IT executives from different business segments with experience in selecting candidates for the position of IT project manager. In addition to the interviews, a survey of job descriptions of IT project managers was conducted from an online job platform to compare information between academia and field research. Data analysis relied on the rigor of the ideal grounded theory method to explain social phenomena in which the theory was not exhausted. The study was conducted in Brazil. The results demonstrated a synergy between the soft skills contained in the job descriptions of LinkedIn IT project managers and the literature. Interviews with IT executives showed, in turn, that there are no scientific methods for evaluating soft skills of IT project managers, but rather empirical techniques of hiring practice. The academic contribution of this research was achieved by analyzing the data from which propositions about the subject emerged. As a final result, a list of practical requirements on the hiring process was generated for both IT executives and IT project managers who could assist them in future hiring. |
publishDate |
2018 |
dc.date.issued.fl_str_mv |
2018-11-07 |
dc.date.accessioned.fl_str_mv |
2019-03-01T14:56:40Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
Fernandes, Nadia Pedrosa. A avalia????o dos soft skills pelos executivos de ti na contrata????o do gerente de projetos. 2018. 147 f. Disserta????o( Programa de Mestrado Profissional em Administra????o - Gest??o de Projetos) - Universidade Nove de Julho, S??o Paulo. |
dc.identifier.uri.fl_str_mv |
http://bibliotecatede.uninove.br/handle/tede/1960 |
identifier_str_mv |
Fernandes, Nadia Pedrosa. A avalia????o dos soft skills pelos executivos de ti na contrata????o do gerente de projetos. 2018. 147 f. Disserta????o( Programa de Mestrado Profissional em Administra????o - Gest??o de Projetos) - Universidade Nove de Julho, S??o Paulo. |
url |
http://bibliotecatede.uninove.br/handle/tede/1960 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.cnpq.fl_str_mv |
8024035432632778221 |
dc.relation.confidence.fl_str_mv |
600 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade Nove de Julho |
dc.publisher.program.fl_str_mv |
Programa de P??s-Gradua????o em Gest??o de Projetos |
dc.publisher.initials.fl_str_mv |
UNINOVE |
dc.publisher.country.fl_str_mv |
Brasil |
dc.publisher.department.fl_str_mv |
Administra????o |
publisher.none.fl_str_mv |
Universidade Nove de Julho |
dc.source.none.fl_str_mv |
reponame:Biblioteca Digital de Teses e Dissertações da Uninove instname:Universidade Nove de Julho (UNINOVE) instacron:UNINOVE |
instname_str |
Universidade Nove de Julho (UNINOVE) |
instacron_str |
UNINOVE |
institution |
UNINOVE |
reponame_str |
Biblioteca Digital de Teses e Dissertações da Uninove |
collection |
Biblioteca Digital de Teses e Dissertações da Uninove |
bitstream.url.fl_str_mv |
http://localhost:8080/tede/bitstream/tede/1960/2/Nadia+Pedrosa+Fernandes.pdf http://localhost:8080/tede/bitstream/tede/1960/1/license.txt |
bitstream.checksum.fl_str_mv |
e22d3b1adea07f9a0b7122a8951a7195 bd3efa91386c1718a7f26a329fdcb468 |
bitstream.checksumAlgorithm.fl_str_mv |
MD5 MD5 |
repository.name.fl_str_mv |
Biblioteca Digital de Teses e Dissertações da Uninove - Universidade Nove de Julho (UNINOVE) |
repository.mail.fl_str_mv |
bibliotecatede@uninove.br||bibliotecatede@uninove.br |
_version_ |
1797250756187783168 |