Developing and investing in dynamic capabilities into business to enhance cybersecurity intelligence
Ano de defesa: | 2023 |
---|---|
Autor(a) principal: | |
Orientador(a): | |
Banca de defesa: | , , , |
Tipo de documento: | Tese |
Tipo de acesso: | Acesso embargado |
Idioma: | eng |
Instituição de defesa: |
Universidade Nove de Julho
|
Programa de Pós-Graduação: |
Programa de Pós-Graduação em Administração
|
Departamento: |
Administração
|
País: |
Brasil
|
Palavras-chave em Português: | |
Palavras-chave em Inglês: | |
Área do conhecimento CNPq: | |
Link de acesso: | http://bibliotecatede.uninove.br/handle/tede/3279 |
Resumo: | With advances and outspread usage of information and communication technologies, cyberattacks are growing into frequent and serious impact. Advanced threats in cybersecurity are on the rise in industries such as healthcare, finance, technology, government, retail, transportation, and more. Cyberattacks also threaten the security of executives, entrepreneurs and employees or the general public with the loss of confidential information; damage to the reputation of companies; trouble in decision-making; monetary deficit; loss of reliability etc. Therefore, it is essential to move towards analyzing cybersecurity-related resources and capabilities to identify, prevent and respond to such breaches. In this dissertation, the general objective is to present a vision to reduce risks and sensitivities in the virtual environment of companies from the improvement of the decision-making process on investing in the development of dynamic capabilities for cybernetic protection. It is structured in three studies. The first study was a meta-synthesis to identify key cybersecurity capabilities across 47 case studies. The second study is an unprecedented empirical survey of 207 cybersecurity experts to confirm the influence of dynamic capabilities on building intelligence in information security. And finally, the third study, an experiment to evaluate iterative learning among 26 experienced and 83 non-experienced individuals in information security in relation to investments for dynamic capabilities development in information security. It was possible to understand the challenges that lead to delays in building capabilities that meet uncertain scenarios and improve the predictability of cyber incidents. Through a theoretical model on the dimensions that foster the development of cybersecurity capabilities, an empirical study to test the theoretical model and an experiment to analyze the effectiveness of decision-making on investments in the development of these capabilities, it is concluded that potential delays in building cybersecurity capabilities to address uncertain scenarios by improving the predictability of online incidents is directly linked to the invisibility of cyber risks and the knowledge required to understand them. However, the most positive aspect of these findings is based on the effective possibility of learning on how to invest in cybersecurity capabilities for those who wish to improve the organizational posture in information security. This dissertation brings an unprecedented contribution to the Brazilian scenario, as it allows companies to innovate their capabilities and resource management processes to enable greater cybersecurity and reduce the impacts of potential virtual attacks, with the probability of eradicating vulnerabilities. The developed methodological approaches can also be applied to any context under appropriate adaptations. |
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Costa, Priscila Rezende dahttp://lattes.cnpq.br/5631049543029993Nunes, BrenoMoraes, Gustavo Hermínio Salati Marcondes dehttp://lattes.cnpq.br/4643990060392832Fiates, Gabriela Gonçalves Silveirahttp://lattes.cnpq.br/6530195829463544Pedron, Cristiane Drebeshttp://lattes.cnpq.br/7649391782228457Serra, Fernando Antonio Ribeirohttp://lattes.cnpq.br/4170407039210695http://lattes.cnpq.br/5281331865363008Pigola, Angélica2023-12-19T22:05:05Z2024-06-012023-12-04Pigola, Angélica. Developing and investing in dynamic capabilities into business to enhance cybersecurity intelligence. 2023. 174 f. Tese( Programa de Pós-Graduação em Administração) - Universidade Nove de Julho, São Paulo.http://bibliotecatede.uninove.br/handle/tede/3279With advances and outspread usage of information and communication technologies, cyberattacks are growing into frequent and serious impact. Advanced threats in cybersecurity are on the rise in industries such as healthcare, finance, technology, government, retail, transportation, and more. Cyberattacks also threaten the security of executives, entrepreneurs and employees or the general public with the loss of confidential information; damage to the reputation of companies; trouble in decision-making; monetary deficit; loss of reliability etc. Therefore, it is essential to move towards analyzing cybersecurity-related resources and capabilities to identify, prevent and respond to such breaches. In this dissertation, the general objective is to present a vision to reduce risks and sensitivities in the virtual environment of companies from the improvement of the decision-making process on investing in the development of dynamic capabilities for cybernetic protection. It is structured in three studies. The first study was a meta-synthesis to identify key cybersecurity capabilities across 47 case studies. The second study is an unprecedented empirical survey of 207 cybersecurity experts to confirm the influence of dynamic capabilities on building intelligence in information security. And finally, the third study, an experiment to evaluate iterative learning among 26 experienced and 83 non-experienced individuals in information security in relation to investments for dynamic capabilities development in information security. It was possible to understand the challenges that lead to delays in building capabilities that meet uncertain scenarios and improve the predictability of cyber incidents. Through a theoretical model on the dimensions that foster the development of cybersecurity capabilities, an empirical study to test the theoretical model and an experiment to analyze the effectiveness of decision-making on investments in the development of these capabilities, it is concluded that potential delays in building cybersecurity capabilities to address uncertain scenarios by improving the predictability of online incidents is directly linked to the invisibility of cyber risks and the knowledge required to understand them. However, the most positive aspect of these findings is based on the effective possibility of learning on how to invest in cybersecurity capabilities for those who wish to improve the organizational posture in information security. This dissertation brings an unprecedented contribution to the Brazilian scenario, as it allows companies to innovate their capabilities and resource management processes to enable greater cybersecurity and reduce the impacts of potential virtual attacks, with the probability of eradicating vulnerabilities. The developed methodological approaches can also be applied to any context under appropriate adaptations.Com os avanços e a utilização generalizada das tecnologias de informação e comunicação, os ataques cibernéticos estão a ter um impacto frequente e grave. As ameaças avançadas à segurança cibernética estão aumentando em setores como saúde, finanças, tecnologia, governo, varejo, transporte e muito mais. Os ataques cibernéticos também ameaçam a segurança de executivos, empresários e funcionários ou do público em geral com a perda de informações confidenciais; danos à reputação das empresas; problemas na tomada de decisões; défice monetário; perda de fiabilidade, etc. Portanto, é essencial avançar no sentido de analisar os recursos e capacidades relacionados com a segurança cibernética para identificar, prevenir e responder a tais violações. Nesta tese, o objetivo geral é apresentar uma visão para reduzir riscos e sensibilidades no ambiente virtual das empresas a partir da melhoria do processo de tomada de decisão ao investir no desenvolvimento de capacidades dinâmicas para proteção cibernética. Ela está estruturada em três estudos. O primeiro estudo foi uma metassíntese para identificar as principais capacidades de segurança cibernética em 47 estudos de caso. O segundo estudo é uma pesquisa empírica sem precedentes com 207 especialistas em segurança cibernética para confirmar a influência das capacidades dinâmicas na construção de inteligência em segurança da informação. E, por fim, o terceiro estudo, um experimento para avaliar a aprendizagem iterativa entre 26 indivíduos experientes e 83 não experientes em segurança da informação em relação a investimentos para desenvolvimento de capacidades dinâmicas em segurança da informação. Foi possível compreender os desafios que levam a atrasos na construção de capacidades que atendam cenários incertos e melhorem a previsibilidade de incidentes cibernéticos. Através de um modelo teórico sobre as dimensões que fomentam o desenvolvimento de capacidades de cibersegurança, de um estudo empírico para testar o modelo teórico e de uma experiência para analisar a eficácia da tomada de decisão sobre investimentos no desenvolvimento dessas capacidades, conclui-se que potenciais atrasos na a construção de capacidades de cibersegurança para enfrentar cenários incertos, melhorando a previsibilidade dos incidentes online, está diretamente ligada à invisibilidade dos riscos cibernéticos e ao conhecimento necessário para os compreender. Contudo, o aspecto mais positivo destas descobertas baseia-se na possibilidade efetiva de aprendizagem sobre como investir em capacidades de segurança cibernética para aqueles que desejam melhorar a postura organizacional em segurança da informação. Esta tese traz uma contribuição inédita para o cenário brasileiro, pois permite que as empresas inovem suas capacidades e processos de gestão de recursos para possibilitar maior segurança cibernética e reduzir os impactos de potenciais ataques virtuais, com probabilidade de erradicar vulnerabilidades. As abordagens metodológicas desenvolvidas também podem ser aplicadas a qualquer contexto, mediante adaptações apropriadas.Submitted by Nadir Basilio (nadirsb@uninove.br) on 2023-12-19T22:05:05Z No. of bitstreams: 1 Angélica Pigola.pdf: 3185565 bytes, checksum: ec8ff7d23370fb31608563b57cb5df3f (MD5)Made available in DSpace on 2023-12-19T22:05:05Z (GMT). No. of bitstreams: 1 Angélica Pigola.pdf: 3185565 bytes, checksum: ec8ff7d23370fb31608563b57cb5df3f (MD5) Previous issue date: 2023-12-04application/pdfengUniversidade Nove de JulhoPrograma de Pós-Graduação em AdministraçãoUNINOVEBrasilAdministraçãosegurança cibernéticacapacidades dinâmicasinovaçãoriscos virtuaisrecursos virtuaiscybersecuritydynamic capabilitiesinnovationvirtual risksvirtual resourcesCIENCIAS SOCIAIS APLICADAS::ADMINISTRACAODeveloping and investing in dynamic capabilities into business to enhance cybersecurity intelligenceDesenvolver e investir em capacidades dinâmicas nos negócios para melhorar a inteligência de segurança cibernéticainfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/doctoralThesis8024035432632778221600info:eu-repo/semantics/embargoedAccessreponame:Biblioteca Digital de Teses e Dissertações da Uninoveinstname:Universidade Nove de Julho (UNINOVE)instacron:UNINOVEORIGINALAngélica Pigola.pdfAngélica Pigola.pdfapplication/pdf3185565http://localhost:8080/tede/bitstream/tede/3279/2/Ang%C3%A9lica+Pigola.pdfec8ff7d23370fb31608563b57cb5df3fMD52LICENSElicense.txtlicense.txttext/plain; charset=utf-82165http://localhost:8080/tede/bitstream/tede/3279/1/license.txtbd3efa91386c1718a7f26a329fdcb468MD51tede/32792023-12-19 19:05:05.865oai:localhost: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Biblioteca Digital de Teses e Dissertaçõeshttp://bibliotecatede.uninove.br/PRIhttp://bibliotecatede.uninove.br/oai/requestbibliotecatede@uninove.br||bibliotecatede@uninove.bropendoar:2023-12-19T22:05:05Biblioteca Digital de Teses e Dissertações da Uninove - Universidade Nove de Julho (UNINOVE)false |
dc.title.por.fl_str_mv |
Developing and investing in dynamic capabilities into business to enhance cybersecurity intelligence |
dc.title.alternative.por.fl_str_mv |
Desenvolver e investir em capacidades dinâmicas nos negócios para melhorar a inteligência de segurança cibernética |
title |
Developing and investing in dynamic capabilities into business to enhance cybersecurity intelligence |
spellingShingle |
Developing and investing in dynamic capabilities into business to enhance cybersecurity intelligence Pigola, Angélica segurança cibernética capacidades dinâmicas inovação riscos virtuais recursos virtuais cybersecurity dynamic capabilities innovation virtual risks virtual resources CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
title_short |
Developing and investing in dynamic capabilities into business to enhance cybersecurity intelligence |
title_full |
Developing and investing in dynamic capabilities into business to enhance cybersecurity intelligence |
title_fullStr |
Developing and investing in dynamic capabilities into business to enhance cybersecurity intelligence |
title_full_unstemmed |
Developing and investing in dynamic capabilities into business to enhance cybersecurity intelligence |
title_sort |
Developing and investing in dynamic capabilities into business to enhance cybersecurity intelligence |
author |
Pigola, Angélica |
author_facet |
Pigola, Angélica |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Costa, Priscila Rezende da |
dc.contributor.advisor1Lattes.fl_str_mv |
http://lattes.cnpq.br/5631049543029993 |
dc.contributor.advisor-co1.fl_str_mv |
Nunes, Breno |
dc.contributor.referee1.fl_str_mv |
Moraes, Gustavo Hermínio Salati Marcondes de |
dc.contributor.referee1Lattes.fl_str_mv |
http://lattes.cnpq.br/4643990060392832 |
dc.contributor.referee2.fl_str_mv |
Fiates, Gabriela Gonçalves Silveira |
dc.contributor.referee2Lattes.fl_str_mv |
http://lattes.cnpq.br/6530195829463544 |
dc.contributor.referee3.fl_str_mv |
Pedron, Cristiane Drebes |
dc.contributor.referee3Lattes.fl_str_mv |
http://lattes.cnpq.br/7649391782228457 |
dc.contributor.referee4.fl_str_mv |
Serra, Fernando Antonio Ribeiro |
dc.contributor.referee4Lattes.fl_str_mv |
http://lattes.cnpq.br/4170407039210695 |
dc.contributor.authorLattes.fl_str_mv |
http://lattes.cnpq.br/5281331865363008 |
dc.contributor.author.fl_str_mv |
Pigola, Angélica |
contributor_str_mv |
Costa, Priscila Rezende da Nunes, Breno Moraes, Gustavo Hermínio Salati Marcondes de Fiates, Gabriela Gonçalves Silveira Pedron, Cristiane Drebes Serra, Fernando Antonio Ribeiro |
dc.subject.por.fl_str_mv |
segurança cibernética capacidades dinâmicas inovação riscos virtuais recursos virtuais |
topic |
segurança cibernética capacidades dinâmicas inovação riscos virtuais recursos virtuais cybersecurity dynamic capabilities innovation virtual risks virtual resources CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
dc.subject.eng.fl_str_mv |
cybersecurity dynamic capabilities innovation virtual risks virtual resources |
dc.subject.cnpq.fl_str_mv |
CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
description |
With advances and outspread usage of information and communication technologies, cyberattacks are growing into frequent and serious impact. Advanced threats in cybersecurity are on the rise in industries such as healthcare, finance, technology, government, retail, transportation, and more. Cyberattacks also threaten the security of executives, entrepreneurs and employees or the general public with the loss of confidential information; damage to the reputation of companies; trouble in decision-making; monetary deficit; loss of reliability etc. Therefore, it is essential to move towards analyzing cybersecurity-related resources and capabilities to identify, prevent and respond to such breaches. In this dissertation, the general objective is to present a vision to reduce risks and sensitivities in the virtual environment of companies from the improvement of the decision-making process on investing in the development of dynamic capabilities for cybernetic protection. It is structured in three studies. The first study was a meta-synthesis to identify key cybersecurity capabilities across 47 case studies. The second study is an unprecedented empirical survey of 207 cybersecurity experts to confirm the influence of dynamic capabilities on building intelligence in information security. And finally, the third study, an experiment to evaluate iterative learning among 26 experienced and 83 non-experienced individuals in information security in relation to investments for dynamic capabilities development in information security. It was possible to understand the challenges that lead to delays in building capabilities that meet uncertain scenarios and improve the predictability of cyber incidents. Through a theoretical model on the dimensions that foster the development of cybersecurity capabilities, an empirical study to test the theoretical model and an experiment to analyze the effectiveness of decision-making on investments in the development of these capabilities, it is concluded that potential delays in building cybersecurity capabilities to address uncertain scenarios by improving the predictability of online incidents is directly linked to the invisibility of cyber risks and the knowledge required to understand them. However, the most positive aspect of these findings is based on the effective possibility of learning on how to invest in cybersecurity capabilities for those who wish to improve the organizational posture in information security. This dissertation brings an unprecedented contribution to the Brazilian scenario, as it allows companies to innovate their capabilities and resource management processes to enable greater cybersecurity and reduce the impacts of potential virtual attacks, with the probability of eradicating vulnerabilities. The developed methodological approaches can also be applied to any context under appropriate adaptations. |
publishDate |
2023 |
dc.date.accessioned.fl_str_mv |
2023-12-19T22:05:05Z |
dc.date.issued.fl_str_mv |
2023-12-04 |
dc.date.available.fl_str_mv |
2024-06-01 |
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info:eu-repo/semantics/publishedVersion |
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info:eu-repo/semantics/doctoralThesis |
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doctoralThesis |
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publishedVersion |
dc.identifier.citation.fl_str_mv |
Pigola, Angélica. Developing and investing in dynamic capabilities into business to enhance cybersecurity intelligence. 2023. 174 f. Tese( Programa de Pós-Graduação em Administração) - Universidade Nove de Julho, São Paulo. |
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http://bibliotecatede.uninove.br/handle/tede/3279 |
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Pigola, Angélica. Developing and investing in dynamic capabilities into business to enhance cybersecurity intelligence. 2023. 174 f. Tese( Programa de Pós-Graduação em Administração) - Universidade Nove de Julho, São Paulo. |
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http://bibliotecatede.uninove.br/handle/tede/3279 |
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