Estratégias de coping como fator de prevenção do estresse e burnout em bombeiros da cidade de São Paulo

• Ano de defesa: 2016
• Autor(a) principal: Fernandes, Renata da Silva
• Orientador(a): Ramos, Denise Gimenez
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Pontifícia Universidade Católica de São Paulo
• Programa de Pós-Graduação: Programa de Estudos Pós-Graduados em Psicologia: Psicologia Clínica
• Departamento: Faculdade de Ciências Humanas e da Saúde
• País: Brasil
• Palavras-chave em Português: Bombeiros militares; Estresse; Síndrome de Burnout
• Palavras-chave em Inglês: Firefighters; Stress; Burnout
• Área do conhecimento CNPq: CNPQ::CIENCIAS HUMANAS::PSICOLOGIA
• Link de acesso: https://tede2.pucsp.br/handle/handle/18930

The firefighters exert their activity by submitting to a daily routine of emergency and stressful situations. In addition to the constant contact with the risk and danger, these professionals face emotionally charged in confrontation with suffering and often death. These factors are considered potential triggers of psychosomatic illnesses connected with the exercise of the profession, raising, among others, issues of how firefighters live with these stressors, as they are affected by these adverse conditions that constitute the very nature of their work and what resources use to handle this context. In this perspective, is part of the objective of this work, which is to investigate the levels of stress and burnout in military firefighters and if these illnesses are prevalent, identify the relationship of prevention and reduction of symptoms with the use of coping strategies. In short, it investigates coping strategies can function as the burnout prevention factor and stress in this population. For this purpose, a sample of 148 active firefighters was investigated in São Paulo, where the instruments were applied: Socio Demographic Survey; Stress Scale at Work; Maslach Bunout Inventory - MBI and Inventory of coping strategies Folkman & Lazarus. The results obtained with Stress Scale at Work shows that most firefighters were classified as stress. As for burnout indexes lower level of emotional exhaustion, depersonalization and high personal achievement. The use of most frequently used coping strategies were focused on the issue