O trabalho dos/as assistentes sociais no Instituto Federal de Educação, Ciência e Tecnologia de São Paulo – IFSP: o processo de intensificação em questão

• Ano de defesa: 2017
• Autor(a) principal: Aud, Milena Ferraz
• Orientador(a): Degenszajn, Raquel Raichelis
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Pontifícia Universidade Católica de São Paulo
• Programa de Pós-Graduação: Programa de Estudos Pós-Graduados em Serviço Social
• Departamento: Faculdade de Ciências Sociais
• País: Brasil
• Palavras-chave em Português: Assitentes Sociais - Prática profissional; Serviço Social; Educação Profissional e Tecnológica
• Palavras-chave em Inglês: Social workers - Professional practice; Social Work; Technologic and Professional Education
• Área do conhecimento CNPq: CNPQ::CIENCIAS SOCIAIS APLICADAS
• Link de acesso: https://tede2.pucsp.br/handle/handle/20539

This dissertation deals with the intensification of the work of the social workers in Instituto Federal de Educação, Ciência e Tecnologia (Federal Institute of Education, Science and Technology) in São Paulo – IFSP, and has as goal to analyze its objective and subjective expressions. We consider intensification a particular phenomenon to contemporary capitalism and which has different diffusion modes according to the branch of economic activity taken into consideration. As for the subject of this study, we situate the social workers as journeymen/women inside the Rede Federal de educação profissional (Federal Network of professional education), with a type of work carried out in the Brazilian federal public service, in which the process of intensification is already consistently implemented. For such, we tried to identify the conditions in which the work is materialized and the forms of work organization by these professionals, expressed in the professional competences and attributions, the particularities and strategies built for the consolidation of professional work in consonance to the Ethical-Political Project of Social Work against institutional requests. Bibliographic, documental and empirical researches were carried out. In the first stage of the empiric research, a semi structured questionnaire was applied to all the social workers in IFSP, in order to obtain a general picture of how the work of social workers is structured in IFSP, and we obtained 24 answers. With the data from this questionnaire we were able to identify the general profile and the information about the work conditions of these professionals. In the second stage of the field research, in loco interviews were carried out with 6 social workers, in order to deepen the categories of work organization, conditions, and the work intensity in IFSP. These professionals were chosen based on two criteria: professionals that have worked in IFSP for at least four years and that work in campi with different levels of structure: better structured campi (those with a longer period of existence), relatively well structured campi and less structured campi of IFSP. The analysis of the results showed that the main indicator of work intensification of the social workers in this place is the work load that comes from the excess of tasks and attributions that come from the main institutional demand to these professionals: the policy of student assistance, a process that causes an increase on demand for more results and deadline meetings, which ends up requiring more work, more speed and a great cost of energy - above all, intellectual energy. Due to the experience of the double graduation with Université Grenoble Alpes - UGA, we also present the data obtained through the research with the social workers that work in the French college education system, especially those regarding the absence of adequate work conditions and the necessary human resources for carrying out the work