Síndrome de Burnout em motoristas de ônibus no municipio de João Pessoa -PB

Detalhes bibliográficos
Ano de defesa: 2015
Autor(a) principal: Nóbrega, João Ricardo Soares lattes
Orientador(a): Martins , Lourdes Conceição lattes
Banca de defesa: Martins, Lourdes Conceição, Lemos, Dayse Inocência Margarida de, Pereira, Luiz Alberto Amador
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Universidade Católica de Santos
Programa de Pós-Graduação: Mestrado em Saúde Coletiva
Departamento: Centro de Ciências Sociais Aplicadas e Saúde
País: Brasil
Palavras-chave em Português:
Área do conhecimento CNPq:
Link de acesso: https://tede.unisantos.br/handle/tede/1842
Resumo: The bus driver carries out its activities, subject to particular conditions of employment, and exposed to urban violence. Chronic stressors, present in day-to-day of this professional, can be ssociated with the risk of Burnout Syndrome. The objective of this study was to evaluate some factors related to occupational stress and the prevalence of Burnout Syndrome in the population of bus drivers in the city of Joao Pessoa PB. This study was descriptive, analytical, observational, cross-sectional, with quantitative approach. Demographic questionnaire and the MBI (Maslasch Burnout Inventory) were applied to drivers, in terminals of the burghs, in the city of Joao Pessoa, PB. Sample totaled 150 drivers. Analysis of data was performed using the SPSS 17.0. The association between variables was assessed using the Chi-square test and the Fisher¿s exact test, and the Pearson correlation for quantitative variables of interest. The level of significance was set at 5%. The drivers, all of whom were male, were between 22 and 59 years. 56.7% were from one to five years in the activity. 71.3% had monthly income less than two thousand reais. Only 2% have completed Higher Education. 52.7% ever had been victims of robbery. We found prevalence of 96% of individuals with medium risk to develop Burnout Syndrome. 76.7% and 86% with medium to high level of, respectively, Emotional Exhaustion and Depersonalization. And only 25% of the drivers had a high level of Personal Fulfilment at work. Paradoxically, a positive, although weak, correlation was observed between Emotional Exhaustion and the Personal Fulfilment at work. The bus drivers are exposed, day-to-day, to various types of stressors. Low wages and daily pressures, including robberies or aggressions, coexist in a process that can generate low levels of personal and professional achievement and risk of illness, including Burnout Syndrome. It is important to recognize the relevance of the topic, as well as intervene for improvements in working conditions, in the sense of the health promotion of the bus drivers.
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spelling Martins , Lourdes Conceiçãohttp://lattes.cnpq.br/6226806718300375Martins, Lourdes ConceiçãoLemos, Dayse Inocência Margarida dePereira, Luiz Alberto Amador059.002.174-50http://lattes.cnpq.br/1605446768748277Nóbrega, João Ricardo Soares2015-11-04T13:42:24Z2015-09-16NÓBREGA, João Ricardo Soares. Síndrome de Burnout em motoristas de ônibus no municipio de João Pessoa -PB. 2015. 83 f. Dissertação (mestrado) - Universidade Católica de Santos, Santos, 2015.https://tede.unisantos.br/handle/tede/1842The bus driver carries out its activities, subject to particular conditions of employment, and exposed to urban violence. Chronic stressors, present in day-to-day of this professional, can be ssociated with the risk of Burnout Syndrome. The objective of this study was to evaluate some factors related to occupational stress and the prevalence of Burnout Syndrome in the population of bus drivers in the city of Joao Pessoa PB. This study was descriptive, analytical, observational, cross-sectional, with quantitative approach. Demographic questionnaire and the MBI (Maslasch Burnout Inventory) were applied to drivers, in terminals of the burghs, in the city of Joao Pessoa, PB. Sample totaled 150 drivers. Analysis of data was performed using the SPSS 17.0. The association between variables was assessed using the Chi-square test and the Fisher¿s exact test, and the Pearson correlation for quantitative variables of interest. The level of significance was set at 5%. The drivers, all of whom were male, were between 22 and 59 years. 56.7% were from one to five years in the activity. 71.3% had monthly income less than two thousand reais. Only 2% have completed Higher Education. 52.7% ever had been victims of robbery. We found prevalence of 96% of individuals with medium risk to develop Burnout Syndrome. 76.7% and 86% with medium to high level of, respectively, Emotional Exhaustion and Depersonalization. And only 25% of the drivers had a high level of Personal Fulfilment at work. Paradoxically, a positive, although weak, correlation was observed between Emotional Exhaustion and the Personal Fulfilment at work. The bus drivers are exposed, day-to-day, to various types of stressors. Low wages and daily pressures, including robberies or aggressions, coexist in a process that can generate low levels of personal and professional achievement and risk of illness, including Burnout Syndrome. It is important to recognize the relevance of the topic, as well as intervene for improvements in working conditions, in the sense of the health promotion of the bus drivers.O motorista de ônibus realiza suas atividades, sujeito a condições particulares de trabalho, e exposto à violência urbana. Estressores crônicos, presentes no dia-a-dia deste profissional, podem se associar a risco de Síndrome de Burnout. O objetivo deste estudo foi avaliar alguns fatores ligados ao estresse ocupacional e a prevalência da Síndrome de Burnout na população de motoristas de ônibus no município de João Pessoa ¿ PB. Procedeu-se a estudo descritivo, analítico, observacional, transversal, de abordagem quantitativa. Utilizou-se um questionário sociodemográfico e o MBI (Maslasch Burnout Inventory) junto aos motoristas, em terminais de bairro, no município de João Pessoa ¿ PB. Amostra totalizou 150 motoristas. Análise dos dados obtidos foi realizada através do SPSS 17.0. A associação entre variáveis categóricas foi avaliada recorrendo-se ao teste de Qui-quadrado e ao teste exato de Fisher quando necessário. Para verificar relação entre as variáveis quantitativas de interesse, utilizou-se a correlação de Pearson. O nível de significância adotado foi de 5%. Os motoristas, todos do sexo masculino, tinham entre 22 e 59 anos. 56,7% estavam de um até cinco anos na atividade; 71,3% possuíam renda mensal menor que dois mil reais. Apenas 2% concluíram Ensino Superior. 52,7% já haviam sido vítimas de assalto. Encontrou-se prevalência de 96% de indivíduos com risco médio de desenvolver Síndrome de Burnout. 76,7% e 86% dos motoristas apresentaram nível médio ou alto em, respectivamente, Esgotamento Emocional (EE) e Despersonalização (DP). Apenas 25% dos participantes apresentaram Realização Pessoal no trabalho (nível alto). Mas, paradoxalmente, observou-se correlação positiva - ainda que fraca - entre o eixo Esgotamento Emocional e a dimensão Realização Pessoal no trabalho. Os motoristas de ônibus encontramse expostos, diariamente, a diversos tipos de riscos e estressores. Baixos salários e as pressões cotidianas, inclusive assaltos e agressões, coexistem em um processo que pode gerar baixos níveis de realização pessoal e profissional, além do risco para adoecimento, sobretudo pela Síndrome do Esgotamento Profissional ou Burnout. Deve-se reconhecer a relevância do tema, assim como buscar intervir para melhorias nas condições de trabalho, no sentido da promoção da saúde dos motoristas de ônibus.application/pdfporUniversidade Católica de SantosMestrado em Saúde ColetivaCatólica de SantosBrasilCentro de Ciências Sociais Aplicadas e SaúdeNÓBREGA, João Ricardo Soares. Síndrome de Burnout em motoristas de ônibus no municipio de João Pessoa -PB. 2015. 83 f. Dissertação (mestrado) - Universidade Católica de Santos, Santos, 2015.burnout; motoristas; ônibus; estresse; trabalhoSAUDE COLETIVA::SAUDE PUBLICASíndrome de Burnout em motoristas de ônibus no municipio de João Pessoa -PBinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisinfo:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da UNISANTOSinstname:Universidade Católica de Santos (UNISANTOS)instacron:UNISANTOSTEXTJoao Ricardo Soraes Nobrega.pdf.txtJoao Ricardo Soraes Nobrega.pdf.txtExtracted texttext/plain147287https://tede.unisantos.br/bitstream/tede/1842/3/Joao%20Ricardo%20Soraes%20Nobrega.pdf.txtdadbbf50e6de9c8e183d62a502ea3de5MD53LICENSElicense.txtlicense.txttext/plain; charset=utf-82165https://tede.unisantos.br/bitstream/tede/1842/1/license.txtbd3efa91386c1718a7f26a329fdcb468MD51ORIGINALJoao Ricardo Soraes Nobrega.pdfJoao Ricardo Soraes Nobrega.pdfDissertação_Mestrado em Saúde Coletivaapplication/pdf871642https://tede.unisantos.br/bitstream/tede/1842/2/Joao%20Ricardo%20Soraes%20Nobrega.pdfe86518d0b10308745bcdfad106e6d5eeMD52THUMBNAILJoao Ricardo Soraes Nobrega.pdf.jpgJoao Ricardo Soraes Nobrega.pdf.jpgGenerated Thumbnailimage/jpeg1230https://tede.unisantos.br/bitstream/tede/1842/4/Joao%20Ricardo%20Soraes%20Nobrega.pdf.jpgea3802c2db84aa577ec7b11559efb316MD54tede/18422021-10-04 18:33:28.0oai:tede.unisantos.br: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Biblioteca Digital de Teses e Dissertaçõeshttp://biblioteca.unisantos.br:8181/http://biblioteca.unisantos.br:8181/oai/requestmrita.biblio@unisantos.br||mrita.biblio@unisantos.bropendoar:47132021-10-04T21:33:28Biblioteca Digital de Teses e Dissertações da UNISANTOS - Universidade Católica de Santos (UNISANTOS)false
dc.title.eng.fl_str_mv Síndrome de Burnout em motoristas de ônibus no municipio de João Pessoa -PB
title Síndrome de Burnout em motoristas de ônibus no municipio de João Pessoa -PB
spellingShingle Síndrome de Burnout em motoristas de ônibus no municipio de João Pessoa -PB
Nóbrega, João Ricardo Soares
burnout; motoristas; ônibus; estresse; trabalho
SAUDE COLETIVA::SAUDE PUBLICA
title_short Síndrome de Burnout em motoristas de ônibus no municipio de João Pessoa -PB
title_full Síndrome de Burnout em motoristas de ônibus no municipio de João Pessoa -PB
title_fullStr Síndrome de Burnout em motoristas de ônibus no municipio de João Pessoa -PB
title_full_unstemmed Síndrome de Burnout em motoristas de ônibus no municipio de João Pessoa -PB
title_sort Síndrome de Burnout em motoristas de ônibus no municipio de João Pessoa -PB
author Nóbrega, João Ricardo Soares
author_facet Nóbrega, João Ricardo Soares
author_role author
dc.contributor.advisor1.fl_str_mv Martins , Lourdes Conceição
dc.contributor.advisor1Lattes.fl_str_mv http://lattes.cnpq.br/6226806718300375
dc.contributor.referee1.fl_str_mv Martins, Lourdes Conceição
dc.contributor.referee2.fl_str_mv Lemos, Dayse Inocência Margarida de
dc.contributor.referee3.fl_str_mv Pereira, Luiz Alberto Amador
dc.contributor.authorID.fl_str_mv 059.002.174-50
dc.contributor.authorLattes.fl_str_mv http://lattes.cnpq.br/1605446768748277
dc.contributor.author.fl_str_mv Nóbrega, João Ricardo Soares
contributor_str_mv Martins , Lourdes Conceição
Martins, Lourdes Conceição
Lemos, Dayse Inocência Margarida de
Pereira, Luiz Alberto Amador
dc.subject.por.fl_str_mv burnout; motoristas; ônibus; estresse; trabalho
topic burnout; motoristas; ônibus; estresse; trabalho
SAUDE COLETIVA::SAUDE PUBLICA
dc.subject.cnpq.fl_str_mv SAUDE COLETIVA::SAUDE PUBLICA
description The bus driver carries out its activities, subject to particular conditions of employment, and exposed to urban violence. Chronic stressors, present in day-to-day of this professional, can be ssociated with the risk of Burnout Syndrome. The objective of this study was to evaluate some factors related to occupational stress and the prevalence of Burnout Syndrome in the population of bus drivers in the city of Joao Pessoa PB. This study was descriptive, analytical, observational, cross-sectional, with quantitative approach. Demographic questionnaire and the MBI (Maslasch Burnout Inventory) were applied to drivers, in terminals of the burghs, in the city of Joao Pessoa, PB. Sample totaled 150 drivers. Analysis of data was performed using the SPSS 17.0. The association between variables was assessed using the Chi-square test and the Fisher¿s exact test, and the Pearson correlation for quantitative variables of interest. The level of significance was set at 5%. The drivers, all of whom were male, were between 22 and 59 years. 56.7% were from one to five years in the activity. 71.3% had monthly income less than two thousand reais. Only 2% have completed Higher Education. 52.7% ever had been victims of robbery. We found prevalence of 96% of individuals with medium risk to develop Burnout Syndrome. 76.7% and 86% with medium to high level of, respectively, Emotional Exhaustion and Depersonalization. And only 25% of the drivers had a high level of Personal Fulfilment at work. Paradoxically, a positive, although weak, correlation was observed between Emotional Exhaustion and the Personal Fulfilment at work. The bus drivers are exposed, day-to-day, to various types of stressors. Low wages and daily pressures, including robberies or aggressions, coexist in a process that can generate low levels of personal and professional achievement and risk of illness, including Burnout Syndrome. It is important to recognize the relevance of the topic, as well as intervene for improvements in working conditions, in the sense of the health promotion of the bus drivers.
publishDate 2015
dc.date.accessioned.fl_str_mv 2015-11-04T13:42:24Z
dc.date.issued.fl_str_mv 2015-09-16
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dc.identifier.citation.fl_str_mv NÓBREGA, João Ricardo Soares. Síndrome de Burnout em motoristas de ônibus no municipio de João Pessoa -PB. 2015. 83 f. Dissertação (mestrado) - Universidade Católica de Santos, Santos, 2015.
dc.identifier.uri.fl_str_mv https://tede.unisantos.br/handle/tede/1842
identifier_str_mv NÓBREGA, João Ricardo Soares. Síndrome de Burnout em motoristas de ônibus no municipio de João Pessoa -PB. 2015. 83 f. Dissertação (mestrado) - Universidade Católica de Santos, Santos, 2015.
url https://tede.unisantos.br/handle/tede/1842
dc.language.iso.fl_str_mv por
language por
dc.relation.references.eng.fl_str_mv NÓBREGA, João Ricardo Soares. Síndrome de Burnout em motoristas de ônibus no municipio de João Pessoa -PB. 2015. 83 f. Dissertação (mestrado) - Universidade Católica de Santos, Santos, 2015.
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dc.publisher.country.fl_str_mv Brasil
dc.publisher.department.fl_str_mv Centro de Ciências Sociais Aplicadas e Saúde
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