Processo de trabalho e suas repercuss?es na vida e sa?de de trabalhadores de hospitais p?blicos sob gest?o direta do estado da Bahia
Ano de defesa: | 2017 |
---|---|
Autor(a) principal: | |
Orientador(a): | |
Banca de defesa: | |
Tipo de documento: | Dissertação |
Tipo de acesso: | Acesso aberto |
Idioma: | por |
Instituição de defesa: |
Universidade Estadual de Feira de Santana
|
Programa de Pós-Graduação: |
Mestrado Acad?mico em Sa?de Coletiva
|
Departamento: |
DEPARTAMENTO DE SA?DE
|
País: |
Brasil
|
Palavras-chave em Português: | |
Palavras-chave em Inglês: | |
Área do conhecimento CNPq: | |
Link de acesso: | http://localhost:8080/tede/handle/tede/586 |
Resumo: | In the health work process there is a meeting between the agent and the object in a well defined space, in which the health worker, with his tools, seeks the realization of a product, which is health care itself. Considering that health is essential for both the user and the health workers, this study aimed to analyze the work process in public hospitals under direct management of the state of Bahia, as well as to identify the repercussions of work in life And health of the workers, besides knowing the strategies developed to avoid suffering and illness. Qualitative approach study. The population investigated included 15 health workers from two public hospitals under direct management in Bahia. The semi-structured interview and the systematic observation were used to collect the data, which were analyzed through content analysis. The results revealed a work process composed of subjects, most of them women, ranging in age from 31 to 58 years old, predominantly workers with a longer hospital and bankruptcy. The lines evidenced that the purpose of health work in the hospital is ambiguous, permeating the guarantee of financial stability of the worker and providing a quality assistance to the user. The object was identified as individual, collective, grievance, illness and even instrument or cause of the grievance. The most commonly used media and instruments were light-hard and hard technologies. Some materials were small or not of good quality, presenting technical failures. The factors that hindered the positive outcome of the work were related to the great demand of patients, together with an inadequate physical structure. The interviewees drew attention to the need for more participatory management in public hospitals, involving health professionals in decisions, to facilitate the work process. Satisfaction with work was conditioned by recognition, praise from colleagues and professional appreciation, while dissatisfaction was linked to the exposure and insecurity present in the workplace and to devaluation. On the other hand, being remembered for the care offered and being a public servant were highlighted as generators of pleasure. The suffering experienced at work was associated, in general, with the difficulty of referring the user to other sectors of the hospital and to other services of the health care network. As for the forms of illness, the workers mentioned: hypertension, influenza, urinary infection, pains in the spine, in the legs, among others. To address these issues, workers relied on physical activity, religion, music, and even flight from work. In view of the above, the need for a restructuring of hospital services is evident, through the improvement of socio-professional relations, a policy of valorisation of workers and, above all, of interventions aimed at improving and facilitating the work process. |
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Coelho, Thereza Christina Bahia1676451056304577830523http://lattes.cnpq.br/3443459687540217Ferreira, Milla Pauline da Silva2018-01-30T22:22:19Z2017-03-15FERREIRA, Milla Pauline da Silva. Processo de trabalho e suas repercuss?es na vida e sa?de de trabalhadores de hospitais p?blicos sob gest?o direta do estado da Bahia. 2017. 145 f. Disserta??o (Mestrado Acad?mico em Sa?de Coletiva)- Universidade Estadual de Feira de Santana, Feira de Santana, 2017.http://localhost:8080/tede/handle/tede/586In the health work process there is a meeting between the agent and the object in a well defined space, in which the health worker, with his tools, seeks the realization of a product, which is health care itself. Considering that health is essential for both the user and the health workers, this study aimed to analyze the work process in public hospitals under direct management of the state of Bahia, as well as to identify the repercussions of work in life And health of the workers, besides knowing the strategies developed to avoid suffering and illness. Qualitative approach study. The population investigated included 15 health workers from two public hospitals under direct management in Bahia. The semi-structured interview and the systematic observation were used to collect the data, which were analyzed through content analysis. The results revealed a work process composed of subjects, most of them women, ranging in age from 31 to 58 years old, predominantly workers with a longer hospital and bankruptcy. The lines evidenced that the purpose of health work in the hospital is ambiguous, permeating the guarantee of financial stability of the worker and providing a quality assistance to the user. The object was identified as individual, collective, grievance, illness and even instrument or cause of the grievance. The most commonly used media and instruments were light-hard and hard technologies. Some materials were small or not of good quality, presenting technical failures. The factors that hindered the positive outcome of the work were related to the great demand of patients, together with an inadequate physical structure. The interviewees drew attention to the need for more participatory management in public hospitals, involving health professionals in decisions, to facilitate the work process. Satisfaction with work was conditioned by recognition, praise from colleagues and professional appreciation, while dissatisfaction was linked to the exposure and insecurity present in the workplace and to devaluation. On the other hand, being remembered for the care offered and being a public servant were highlighted as generators of pleasure. The suffering experienced at work was associated, in general, with the difficulty of referring the user to other sectors of the hospital and to other services of the health care network. As for the forms of illness, the workers mentioned: hypertension, influenza, urinary infection, pains in the spine, in the legs, among others. To address these issues, workers relied on physical activity, religion, music, and even flight from work. In view of the above, the need for a restructuring of hospital services is evident, through the improvement of socio-professional relations, a policy of valorisation of workers and, above all, of interventions aimed at improving and facilitating the work process.No processo de trabalho em sa?de h? um encontro entre o agente e o objeto em um espa?o bem definido, no qual o trabalhador de sa?de, com suas ferramentas, busca a realiza??o de um produto, que ? o pr?prio cuidado ? sa?de. Tendo em vista que a sa?de ? imprescind?vel tanto para o usu?rio como tamb?m para os trabalhadores de sa?de, este estudo teve como objetivo analisar o processo de trabalho em hospitais p?blicos sob gest?o direta do estado da Bahia, bem como identificar as repercuss?es do trabalho na vida e sa?de dos trabalhadores, al?m de conhecer as estrat?gias desenvolvidas para evitar o sofrimento e o adoecimento. Estudo de abordagem qualitativa. A popula??o investigada incluiu 15 trabalhadores de sa?de de dois hospitais p?blicos sob gest?o direta da Bahia. Utilizou-se a entrevista semiestruturada e a observa??o sistem?tica para a coleta dos dados, que foram analisados atrav?s da an?lise de conte?do. Os resultados revelaram um processo de trabalho composto por sujeitos, em sua maioria, mulheres, a idade variou de 31 a 58 anos, predominando trabalhadores com maior tempo de atua??o hospitalar e concursado. Os depoimentos evidenciaram que a finalidade do trabalho em sa?de no hospital ? amb?gua, perpassando pela garantia de estabilidade financeira do trabalhador e prestar uma assist?ncia de qualidade ao usu?rio. O objeto foi identificado como indiv?duo, coletivo, agravo, doen?a e at? instrumento ou causa do agravo. Os meios e instrumentos mais utilizados foram as tecnologias leve-duras e duras. Alguns materiais possu?am em pouca quantidade ou n?o eram de boa qualidade, apresentando falhas t?cnicas. Os fatores que dificultavam o resultado positivo do trabalho estiveram relacionados ? grande demanda de pacientes, aliada a uma estrutura f?sica inadequada. Os entrevistados chamaram aten??o para a necessidade de uma gest?o mais participativa nos hospitais p?blicos, que envolva os profissionais de sa?de nas decis?es, para facilitar o processo de trabalho. A satisfa??o com o trabalho esteve condicionada pelo reconhecimento, pelos elogios por parte dos colegas e pela valoriza??o profissional, enquanto a insatisfa??o esteve atrelada ? exposi??o e inseguran?a presentes no local de trabalho e ? desvaloriza??o. Por outro lado, ser lembrado pelo cuidado oferecido e ser servidor p?blico foram destacados como geradores de prazer. Os sofrimentos vivenciados no trabalho estavam associados, de modo geral, ? dificuldade de encaminhar o usu?rio para outros setores do hospital e para outros servi?os da rede de aten??o ? sa?de. Quanto ?s formas de adoecimento, os trabalhadores mencionaram: hipertens?o arterial, gripe, infec??o urin?ria, dores na coluna, nas pernas, dentre outros. Para enfrentar estas quest?es, os trabalhadores lan?aram m?o da atividade f?sica, religi?o, m?sica e at? mesmo da fuga do trabalho. Diante do exposto, ? not?ria a necessidade de uma reestrutura??o dos servi?os hospitalares, atrav?s da melhoria das rela??es socioprofissionais, de uma pol?tica de valoriza??o dos trabalhadores e, principalmente, de interven??es com vistas a melhorar e facilitar o processo de trabalho.Submitted by Ricardo Cedraz Duque Moliterno (ricardo.moliterno@uefs.br) on 2018-01-30T22:22:19Z No. of bitstreams: 1 Disserta??o Milla Pauline S Ferreira Mestrado Sa?de Coletiva.pdf: 2515843 bytes, checksum: 8d4d6fbde562783fd48fe23ee8628ed2 (MD5)Made available in DSpace on 2018-01-30T22:22:19Z (GMT). No. of bitstreams: 1 Disserta??o Milla Pauline S Ferreira Mestrado Sa?de Coletiva.pdf: 2515843 bytes, checksum: 8d4d6fbde562783fd48fe23ee8628ed2 (MD5) Previous issue date: 2017-03-15Funda??o de Amparo ? Pesquisa do Estado da Bahia - FAPEBapplication/pdfporUniversidade Estadual de Feira de SantanaMestrado Acad?mico em Sa?de ColetivaUEFSBrasilDEPARTAMENTO DE SA?DEProcesso de trabalhoTrabalhadores de sa?deHospitaisWork processHealth workersHospitalsCIENCIAS DA SAUDE::SAUDE COLETIVAProcesso de trabalho e suas repercuss?es na vida e sa?de de trabalhadores de hospitais p?blicos sob gest?o direta do estado da Bahiainfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesis-21222253766072083266006006006001006395569471477890-6173167103754495199-8233071094704392586info:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da UEFSinstname:Universidade Estadual de Feira de Santana (UEFS)instacron:UEFSORIGINALDisserta??o Milla Pauline S Ferreira Mestrado Sa?de Coletiva.pdfDisserta??o Milla Pauline S Ferreira Mestrado Sa?de Coletiva.pdfapplication/pdf2515843http://tede2.uefs.br:8080/bitstream/tede/586/2/Disserta%C3%A7%C3%A3o+Milla+Pauline+S+Ferreira+Mestrado+Sa%C3%BAde+Coletiva.pdf8d4d6fbde562783fd48fe23ee8628ed2MD52LICENSElicense.txtlicense.txttext/plain; charset=utf-82089http://tede2.uefs.br:8080/bitstream/tede/586/1/license.txt7b5ba3d2445355f386edab96125d42b7MD51tede/5862018-01-30 19:22:19.713oai:tede2.uefs.br:8080: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Biblioteca Digital de Teses e Dissertaçõeshttp://tede2.uefs.br:8080/PUBhttp://tede2.uefs.br:8080/oai/requestbcuefs@uefs.br|| bcref@uefs.br||bcuefs@uefs.bropendoar:2018-01-30T22:22:19Biblioteca Digital de Teses e Dissertações da UEFS - Universidade Estadual de Feira de Santana (UEFS)false |
dc.title.por.fl_str_mv |
Processo de trabalho e suas repercuss?es na vida e sa?de de trabalhadores de hospitais p?blicos sob gest?o direta do estado da Bahia |
title |
Processo de trabalho e suas repercuss?es na vida e sa?de de trabalhadores de hospitais p?blicos sob gest?o direta do estado da Bahia |
spellingShingle |
Processo de trabalho e suas repercuss?es na vida e sa?de de trabalhadores de hospitais p?blicos sob gest?o direta do estado da Bahia Ferreira, Milla Pauline da Silva Processo de trabalho Trabalhadores de sa?de Hospitais Work process Health workers Hospitals CIENCIAS DA SAUDE::SAUDE COLETIVA |
title_short |
Processo de trabalho e suas repercuss?es na vida e sa?de de trabalhadores de hospitais p?blicos sob gest?o direta do estado da Bahia |
title_full |
Processo de trabalho e suas repercuss?es na vida e sa?de de trabalhadores de hospitais p?blicos sob gest?o direta do estado da Bahia |
title_fullStr |
Processo de trabalho e suas repercuss?es na vida e sa?de de trabalhadores de hospitais p?blicos sob gest?o direta do estado da Bahia |
title_full_unstemmed |
Processo de trabalho e suas repercuss?es na vida e sa?de de trabalhadores de hospitais p?blicos sob gest?o direta do estado da Bahia |
title_sort |
Processo de trabalho e suas repercuss?es na vida e sa?de de trabalhadores de hospitais p?blicos sob gest?o direta do estado da Bahia |
author |
Ferreira, Milla Pauline da Silva |
author_facet |
Ferreira, Milla Pauline da Silva |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Coelho, Thereza Christina Bahia |
dc.contributor.advisor1ID.fl_str_mv |
16764510563 |
dc.contributor.authorID.fl_str_mv |
04577830523 |
dc.contributor.authorLattes.fl_str_mv |
http://lattes.cnpq.br/3443459687540217 |
dc.contributor.author.fl_str_mv |
Ferreira, Milla Pauline da Silva |
contributor_str_mv |
Coelho, Thereza Christina Bahia |
dc.subject.por.fl_str_mv |
Processo de trabalho Trabalhadores de sa?de Hospitais |
topic |
Processo de trabalho Trabalhadores de sa?de Hospitais Work process Health workers Hospitals CIENCIAS DA SAUDE::SAUDE COLETIVA |
dc.subject.eng.fl_str_mv |
Work process Health workers Hospitals |
dc.subject.cnpq.fl_str_mv |
CIENCIAS DA SAUDE::SAUDE COLETIVA |
description |
In the health work process there is a meeting between the agent and the object in a well defined space, in which the health worker, with his tools, seeks the realization of a product, which is health care itself. Considering that health is essential for both the user and the health workers, this study aimed to analyze the work process in public hospitals under direct management of the state of Bahia, as well as to identify the repercussions of work in life And health of the workers, besides knowing the strategies developed to avoid suffering and illness. Qualitative approach study. The population investigated included 15 health workers from two public hospitals under direct management in Bahia. The semi-structured interview and the systematic observation were used to collect the data, which were analyzed through content analysis. The results revealed a work process composed of subjects, most of them women, ranging in age from 31 to 58 years old, predominantly workers with a longer hospital and bankruptcy. The lines evidenced that the purpose of health work in the hospital is ambiguous, permeating the guarantee of financial stability of the worker and providing a quality assistance to the user. The object was identified as individual, collective, grievance, illness and even instrument or cause of the grievance. The most commonly used media and instruments were light-hard and hard technologies. Some materials were small or not of good quality, presenting technical failures. The factors that hindered the positive outcome of the work were related to the great demand of patients, together with an inadequate physical structure. The interviewees drew attention to the need for more participatory management in public hospitals, involving health professionals in decisions, to facilitate the work process. Satisfaction with work was conditioned by recognition, praise from colleagues and professional appreciation, while dissatisfaction was linked to the exposure and insecurity present in the workplace and to devaluation. On the other hand, being remembered for the care offered and being a public servant were highlighted as generators of pleasure. The suffering experienced at work was associated, in general, with the difficulty of referring the user to other sectors of the hospital and to other services of the health care network. As for the forms of illness, the workers mentioned: hypertension, influenza, urinary infection, pains in the spine, in the legs, among others. To address these issues, workers relied on physical activity, religion, music, and even flight from work. In view of the above, the need for a restructuring of hospital services is evident, through the improvement of socio-professional relations, a policy of valorisation of workers and, above all, of interventions aimed at improving and facilitating the work process. |
publishDate |
2017 |
dc.date.issued.fl_str_mv |
2017-03-15 |
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2018-01-30T22:22:19Z |
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FERREIRA, Milla Pauline da Silva. Processo de trabalho e suas repercuss?es na vida e sa?de de trabalhadores de hospitais p?blicos sob gest?o direta do estado da Bahia. 2017. 145 f. Disserta??o (Mestrado Acad?mico em Sa?de Coletiva)- Universidade Estadual de Feira de Santana, Feira de Santana, 2017. |
dc.identifier.uri.fl_str_mv |
http://localhost:8080/tede/handle/tede/586 |
identifier_str_mv |
FERREIRA, Milla Pauline da Silva. Processo de trabalho e suas repercuss?es na vida e sa?de de trabalhadores de hospitais p?blicos sob gest?o direta do estado da Bahia. 2017. 145 f. Disserta??o (Mestrado Acad?mico em Sa?de Coletiva)- Universidade Estadual de Feira de Santana, Feira de Santana, 2017. |
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Universidade Estadual de Feira de Santana |
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