Processo de trabalho da equipe de sa?de da fam?lia na aten??o ?s urg?ncias e emerg?ncias: limites e possibilidades
Ano de defesa: | 2018 |
---|---|
Autor(a) principal: | |
Orientador(a): | |
Banca de defesa: | |
Tipo de documento: | Dissertação |
Tipo de acesso: | Acesso aberto |
Idioma: | por |
Instituição de defesa: |
Universidade Estadual de Feira de Santana
|
Programa de Pós-Graduação: |
Mestrado Profissional em Enfermagem
|
Departamento: |
DEPARTAMENTO DE SA?DE
|
País: |
Brasil
|
Palavras-chave em Português: | |
Palavras-chave em Inglês: | |
Área do conhecimento CNPq: | |
Link de acesso: | http://tede2.uefs.br:8080/handle/tede/731 |
Resumo: | The development of the Family Health Team Work Process in the attention to Emergencies has the user at the center of attention and establishes the dynamic relationship between nurses, doctors, nursing technicians and community health agents (agents), who interact with the user and their acute or chronic acute needs (object), health care consumer (product), at the exact moment of its production. It uses instruments, lightweight, hard and hard technologies, such as bonding, qualified listening, reception, knowledge, equipment and materials, with the purpose of solving the urgency and emergency needs brought by these users.This study aims to analyze the development of the work process of the Family Health Team in the attention to emergencies and emergencies; and describe the limits and possibilities for the development of the work process of the Family Health Team in the attention to Emergencies and Emergencies. This is a case study, qualitative and exploratory, which had as a research field a Family Health Unit of the Liberdade Sanitary District in the city of Salvador-Ba.The techniques of data collection were systematic observation and semi-structured interview. There were 24 participants in the research. After a careful reading of the data, the following categories were found: Family Health Team work process in dealing with emergencies and emergencies; Limits and possibilities for the development of the work process of the Family Health Team in the attention to emergencies and emergencies.The data were presented, analyzed and discussed using the Bardin Content Analysis technique. The Family Health Team's work process in dealing with emergencies and emergencies is developed in a fragile and fragmented way. The barriers to access, coupled with the lack of access to the instruments of the work process and the staff's understanding of emergencies and emergencies, the absence of the Reception with Risk Classification in the service, Permanent Education in Incipient Health, led to the practice of referral of the demands of urgency and emergency to other levels of attention, characterizing the Basic Attention as preferential door of access to the Network of Attention to Health.We conclude that the structural limits of equipment, materials, lack of internal flow, disarticulation with the Network, low coverage of the municipality by the Family Health Strategy, incompleteness of the teams and the Management's own view in the Family Health Strategy make it difficult to urgencies and emergencies by the Family Health Team. The well-being in teamwork and the dynamic practice of the Unit Manager were signaled as a favorable contribution to the development of the work process. The visibility of limits constitutes a power for advancement, contributing to the construction of a Family Health Strategy, which allows better accessibility and solvency of spontaneous and programmed demands, with optimization of resources of medium and high complexity, being more equitable, integral and universal |
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Servo, Maria L?cia Silvahttp://lattes.cnpq.br/598853716397412080132197553http://lattes.cnpq.br/2628519888690134Levi, Tacila Machado2019-04-08T22:23:07Z2018-08-27LEVI, Tacila Machado. Processo de trabalho da equipe de sa?de da fam?lia na aten??o ?s urg?ncias e emerg?ncias: limites e possibilidades. 2018. 134f. Disserta??o (Mestrado Profissional em Enfermagem) - Universidade Estadual de Feira de Santana, Feira de Santana. 2018.http://tede2.uefs.br:8080/handle/tede/731The development of the Family Health Team Work Process in the attention to Emergencies has the user at the center of attention and establishes the dynamic relationship between nurses, doctors, nursing technicians and community health agents (agents), who interact with the user and their acute or chronic acute needs (object), health care consumer (product), at the exact moment of its production. It uses instruments, lightweight, hard and hard technologies, such as bonding, qualified listening, reception, knowledge, equipment and materials, with the purpose of solving the urgency and emergency needs brought by these users.This study aims to analyze the development of the work process of the Family Health Team in the attention to emergencies and emergencies; and describe the limits and possibilities for the development of the work process of the Family Health Team in the attention to Emergencies and Emergencies. This is a case study, qualitative and exploratory, which had as a research field a Family Health Unit of the Liberdade Sanitary District in the city of Salvador-Ba.The techniques of data collection were systematic observation and semi-structured interview. There were 24 participants in the research. After a careful reading of the data, the following categories were found: Family Health Team work process in dealing with emergencies and emergencies; Limits and possibilities for the development of the work process of the Family Health Team in the attention to emergencies and emergencies.The data were presented, analyzed and discussed using the Bardin Content Analysis technique. The Family Health Team's work process in dealing with emergencies and emergencies is developed in a fragile and fragmented way. The barriers to access, coupled with the lack of access to the instruments of the work process and the staff's understanding of emergencies and emergencies, the absence of the Reception with Risk Classification in the service, Permanent Education in Incipient Health, led to the practice of referral of the demands of urgency and emergency to other levels of attention, characterizing the Basic Attention as preferential door of access to the Network of Attention to Health.We conclude that the structural limits of equipment, materials, lack of internal flow, disarticulation with the Network, low coverage of the municipality by the Family Health Strategy, incompleteness of the teams and the Management's own view in the Family Health Strategy make it difficult to urgencies and emergencies by the Family Health Team. The well-being in teamwork and the dynamic practice of the Unit Manager were signaled as a favorable contribution to the development of the work process. The visibility of limits constitutes a power for advancement, contributing to the construction of a Family Health Strategy, which allows better accessibility and solvency of spontaneous and programmed demands, with optimization of resources of medium and high complexity, being more equitable, integral and universalO desenvolvimento do Processo de Trabalho da Equipe de Sa?de da Fam?lia na aten??o ?s Urg?ncias e Emerg?ncias tem o usu?rio no centro da aten??o e estabelece arela??o din?mica entre os enfermeiros, m?dicos, t?cnicos de enfermagem e agentes comunit?rios de sa?de(agentes), que interagem com o usu?rio e suas necessidades agudas ou cr?nicas agudizadas (objeto), consumidor do cuidado de sa?de (produto), no exato momento de sua produ??o. Utiliza-se de instrumentos, tecnologias leve, leve-dura e dura, como v?nculo, escuta qualificada, acolhimento, conhecimento, equipamentos e materiais, com a finalidade de resolu??o das necessidades de urg?ncia e emerg?ncia trazidas por esses usu?rios. Este estudo tem como objetivos, analisar o desenvolvimento do processo de trabalho da Equipe de Sa?de da Fam?lia na aten??o ?s urg?ncias e emerg?ncias; e descrever os limites e possibilidades para o desenvolvimento do processo de trabalho da Equipe de Sa?de da Fam?lia na aten??o ?s Urg?ncias e Emerg?ncias. Trata-se de um estudo de caso, qualitativo e explorat?rio, que teve como campo de pesquisa uma Unidade de Sa?de da Fam?liado Distrito Sanit?rio da Liberdade no munic?pio de Salvador-Ba. As t?cnicas de coleta dos dados foram a observa??o sistem?tica e a entrevista semiestruturada. Foram 24 participantes da pesquisa. Ap?s leitura criteriosa dos dados, chegou-se ?s categorias: Processo de trabalho da Equipe de Sa?de da Fam?lia na aten??o ?s urg?ncias e emerg?ncias; Limites e possibilidades para o desenvolvimento do processo de trabalhoda Equipe de Sa?de da Fam?lia na aten??o ?s urg?ncias e emerg?ncias. Os dados foram apresentados, analisados e discutidos atrav?s da t?cnica de An?lise de Conte?do de Bardin. O processo de trabalho daEquipe de Sa?de da Fam?lia na aten??o ?s urg?ncias e emerg?ncias, ? desenvolvido de forma fragilizada e fragmentada.Os entraves existentes no acesso, atrelados ? lacuna nos instrumentos do processo de trabalho e no entendimento da equipe sobreas urg?ncias e emerg?ncias, a aus?ncia do Acolhimento com Classifica??o de Riscono servi?o, Educa??o Permanente em Sa?de incipiente, levaram ? pr?tica dos encaminhamentos das demandas de urg?ncia e emerg?ncia a outros n?veis de aten??o, descaracterizando a Aten??o B?sicacomo porta preferencial de acesso ? Rede de Aten??o ? Sa?de. Conclu?mos que os limites estruturais, de equipamentos, materiais, inexist?ncia de fluxo interno, desarticula??o com a Rede, baixa cobertura do munic?pio pela Estrat?gia Sa?de da Fam?lia, incompletude das equipes e o pr?prio olhar da Gest?o na Estrat?gia de Sa?de da Fam?lia dificultam a aten??o ?s urg?ncias e emerg?ncias pela Equipe Sa?de da Fam?lia. O bem-estar no trabalho em equipe e a pr?tica din?mica do Gerente de unidade, foram sinalizados como favor?vel contribui??o ao desenvolvimento do processo de trabalho.A visibilidade dos limites constitui pot?ncia para o avan?o, contribuindo para a constru??o de uma Estrat?gia de Sa?de da Fam?lia,que possibilite melhor acessibilidade e resolubilidade das demandas espont?nea e programada, com otimiza??o dos recursos da m?dia e alta complexidade, sendo mais equ?nime, integral e universal.Submitted by Verena Pereira (verenagoncalves@uefs.br) on 2019-04-08T22:23:07Z No. of bitstreams: 1 tacila finalizado 11 mar 2019.pdf: 2045680 bytes, checksum: 4e8b7dc8a69a94dd703103c2f51bb378 (MD5)Made available in DSpace on 2019-04-08T22:23:07Z (GMT). No. of bitstreams: 1 tacila finalizado 11 mar 2019.pdf: 2045680 bytes, checksum: 4e8b7dc8a69a94dd703103c2f51bb378 (MD5) Previous issue date: 2018-08-27application/pdfporUniversidade Estadual de Feira de SantanaMestrado Profissional em EnfermagemUEFSBrasilDEPARTAMENTO DE SA?DETrabalhoEquipeEstrat?gia Sa?de da Fam?liaUrg?nciaEmerg?nciaWorkEquipmentFamily Health StrategyUrgencyEmergencyCIENCIAS DA SAUDE::ENFERMAGEMProcesso de trabalho da equipe de sa?de da fam?lia na aten??o ?s urg?ncias e emerg?ncias: limites e possibilidadesinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesis-48809237977482836206006006001006395569471477890-7702826533010964327info:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da UEFSinstname:Universidade Estadual de Feira de Santana (UEFS)instacron:UEFSORIGINALtacila finalizado 11 mar 2019.pdftacila finalizado 11 mar 2019.pdfapplication/pdf2045680http://tede2.uefs.br:8080/bitstream/tede/731/2/tacila+finalizado+11+mar+2019.pdf4e8b7dc8a69a94dd703103c2f51bb378MD52LICENSElicense.txtlicense.txttext/plain; charset=utf-82089http://tede2.uefs.br:8080/bitstream/tede/731/1/license.txt7b5ba3d2445355f386edab96125d42b7MD51tede/7312019-04-08 19:23:07.257oai:tede2.uefs.br:8080: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Biblioteca Digital de Teses e Dissertaçõeshttp://tede2.uefs.br:8080/PUBhttp://tede2.uefs.br:8080/oai/requestbcuefs@uefs.br|| bcref@uefs.br||bcuefs@uefs.bropendoar:2019-04-08T22:23:07Biblioteca Digital de Teses e Dissertações da UEFS - Universidade Estadual de Feira de Santana (UEFS)false |
dc.title.por.fl_str_mv |
Processo de trabalho da equipe de sa?de da fam?lia na aten??o ?s urg?ncias e emerg?ncias: limites e possibilidades |
title |
Processo de trabalho da equipe de sa?de da fam?lia na aten??o ?s urg?ncias e emerg?ncias: limites e possibilidades |
spellingShingle |
Processo de trabalho da equipe de sa?de da fam?lia na aten??o ?s urg?ncias e emerg?ncias: limites e possibilidades Levi, Tacila Machado Trabalho Equipe Estrat?gia Sa?de da Fam?lia Urg?ncia Emerg?ncia Work Equipment Family Health Strategy Urgency Emergency CIENCIAS DA SAUDE::ENFERMAGEM |
title_short |
Processo de trabalho da equipe de sa?de da fam?lia na aten??o ?s urg?ncias e emerg?ncias: limites e possibilidades |
title_full |
Processo de trabalho da equipe de sa?de da fam?lia na aten??o ?s urg?ncias e emerg?ncias: limites e possibilidades |
title_fullStr |
Processo de trabalho da equipe de sa?de da fam?lia na aten??o ?s urg?ncias e emerg?ncias: limites e possibilidades |
title_full_unstemmed |
Processo de trabalho da equipe de sa?de da fam?lia na aten??o ?s urg?ncias e emerg?ncias: limites e possibilidades |
title_sort |
Processo de trabalho da equipe de sa?de da fam?lia na aten??o ?s urg?ncias e emerg?ncias: limites e possibilidades |
author |
Levi, Tacila Machado |
author_facet |
Levi, Tacila Machado |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Servo, Maria L?cia Silva |
dc.contributor.advisor1Lattes.fl_str_mv |
http://lattes.cnpq.br/5988537163974120 |
dc.contributor.authorID.fl_str_mv |
80132197553 |
dc.contributor.authorLattes.fl_str_mv |
http://lattes.cnpq.br/2628519888690134 |
dc.contributor.author.fl_str_mv |
Levi, Tacila Machado |
contributor_str_mv |
Servo, Maria L?cia Silva |
dc.subject.por.fl_str_mv |
Trabalho Equipe Estrat?gia Sa?de da Fam?lia Urg?ncia Emerg?ncia |
topic |
Trabalho Equipe Estrat?gia Sa?de da Fam?lia Urg?ncia Emerg?ncia Work Equipment Family Health Strategy Urgency Emergency CIENCIAS DA SAUDE::ENFERMAGEM |
dc.subject.eng.fl_str_mv |
Work Equipment Family Health Strategy Urgency Emergency |
dc.subject.cnpq.fl_str_mv |
CIENCIAS DA SAUDE::ENFERMAGEM |
description |
The development of the Family Health Team Work Process in the attention to Emergencies has the user at the center of attention and establishes the dynamic relationship between nurses, doctors, nursing technicians and community health agents (agents), who interact with the user and their acute or chronic acute needs (object), health care consumer (product), at the exact moment of its production. It uses instruments, lightweight, hard and hard technologies, such as bonding, qualified listening, reception, knowledge, equipment and materials, with the purpose of solving the urgency and emergency needs brought by these users.This study aims to analyze the development of the work process of the Family Health Team in the attention to emergencies and emergencies; and describe the limits and possibilities for the development of the work process of the Family Health Team in the attention to Emergencies and Emergencies. This is a case study, qualitative and exploratory, which had as a research field a Family Health Unit of the Liberdade Sanitary District in the city of Salvador-Ba.The techniques of data collection were systematic observation and semi-structured interview. There were 24 participants in the research. After a careful reading of the data, the following categories were found: Family Health Team work process in dealing with emergencies and emergencies; Limits and possibilities for the development of the work process of the Family Health Team in the attention to emergencies and emergencies.The data were presented, analyzed and discussed using the Bardin Content Analysis technique. The Family Health Team's work process in dealing with emergencies and emergencies is developed in a fragile and fragmented way. The barriers to access, coupled with the lack of access to the instruments of the work process and the staff's understanding of emergencies and emergencies, the absence of the Reception with Risk Classification in the service, Permanent Education in Incipient Health, led to the practice of referral of the demands of urgency and emergency to other levels of attention, characterizing the Basic Attention as preferential door of access to the Network of Attention to Health.We conclude that the structural limits of equipment, materials, lack of internal flow, disarticulation with the Network, low coverage of the municipality by the Family Health Strategy, incompleteness of the teams and the Management's own view in the Family Health Strategy make it difficult to urgencies and emergencies by the Family Health Team. The well-being in teamwork and the dynamic practice of the Unit Manager were signaled as a favorable contribution to the development of the work process. The visibility of limits constitutes a power for advancement, contributing to the construction of a Family Health Strategy, which allows better accessibility and solvency of spontaneous and programmed demands, with optimization of resources of medium and high complexity, being more equitable, integral and universal |
publishDate |
2018 |
dc.date.issued.fl_str_mv |
2018-08-27 |
dc.date.accessioned.fl_str_mv |
2019-04-08T22:23:07Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
LEVI, Tacila Machado. Processo de trabalho da equipe de sa?de da fam?lia na aten??o ?s urg?ncias e emerg?ncias: limites e possibilidades. 2018. 134f. Disserta??o (Mestrado Profissional em Enfermagem) - Universidade Estadual de Feira de Santana, Feira de Santana. 2018. |
dc.identifier.uri.fl_str_mv |
http://tede2.uefs.br:8080/handle/tede/731 |
identifier_str_mv |
LEVI, Tacila Machado. Processo de trabalho da equipe de sa?de da fam?lia na aten??o ?s urg?ncias e emerg?ncias: limites e possibilidades. 2018. 134f. Disserta??o (Mestrado Profissional em Enfermagem) - Universidade Estadual de Feira de Santana, Feira de Santana. 2018. |
url |
http://tede2.uefs.br:8080/handle/tede/731 |
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por |
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por |
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600 600 600 |
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openAccess |
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application/pdf |
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Universidade Estadual de Feira de Santana |
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Mestrado Profissional em Enfermagem |
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UEFS |
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Brasil |
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DEPARTAMENTO DE SA?DE |
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Universidade Estadual de Feira de Santana |
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