Novos desafios para o serviço social na era das comunicações

• Ano de defesa: 2005
• Autor(a) principal: Figueiredo, Kênia Augusta
• Orientador(a): Bravo, Maria Ines Souza
• Banca de defesa: Behring, Elaine Rossetti , Barreto, Carlos Eduardo Montaño
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade do Estado do Rio de Janeiro
• Programa de Pós-Graduação: Programa de Pós-Graduação em Serviço Social
• Departamento: Centro de Ciências Sociais::Faculdade de Serviço Social
• País: BR
• Palavras-chave em Português: Serviço Social; Comunicação; Mobilização social; Política pública; Democracia; Políticas públicas
• Palavras-chave em Inglês: Social Service; Communication; Social mobilization; Public policy; Democracy
• Área do conhecimento CNPq: CNPQ::CIENCIAS SOCIAIS APLICADAS::SERVICO SOCIAL
• Link de acesso: http://www.bdtd.uerj.br/handle/1/16038

The research herein presented, which has as its main subject the communications in social workers professional practices, is strongly linked to my professional experience as a coordinator of the Social Mobilization Unit with the Municipal Secretary of Social Assistance of the City of Belo Horizonte, Minas Gerais State, Brazil. Even though social mobilization or, for some, public communications, is not hegemonic in the Workers Party style of government , this experience, which started in 1997, has produced results that clearly signal the importance of public policies with regard to society s right to be kept informed.With this in mind, I tried to understand the role of the social worker in this process, as language and knowledge are the tools of their trade. I discuss in depth concepts regarding the notions of Democracy, Culture, Communications and Social Services with Marxist and Gramscian theories as references. I also discuss the classical notion of public social policy and its development in Brazil, with focus being mainly given to public policies on Social Assistance, recognized as a State s duty and citizen s rights according to the 1988 Brazilian Federal Constitution.Interviews with social workers, media professionals and social service users show their perceptions of communication in social workers professional practices and also show, given the fact that social workers have strong links to public policies, their impressions thereof. In the end I present an analysis not only of those questions posed by the interviewees, the limits and possibilities in this field, but also of the urgency for an inversion of paradigms in the communications sector, most especially in public communications, which shall, as a matter of principle, hold democracy as a value.