Ouvidoria da Educação : a construção de espaços de mediação de conflitos no cotidiano escolar de Nova Iguaçu

• Ano de defesa: 2012
• Autor(a) principal: Leandro, Sonia de Pontes
• Orientador(a): Ramos, Aura Helena
• Banca de defesa: Frangella, Rita de Cassia Prazeres , Silva, Jailson de Souza e
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade do Estado do Rio de Janeiro
• Programa de Pós-Graduação: Programa de Pós-Graduação em Educação, Cultura e Comunicação
• Departamento: Centro de Educação e Humanidades::Faculdade de Educação da Baixada Fluminense
• País: BR
• Palavras-chave em Português: Escolas - Organização e Administração; Ouvidoria da Educação; Gestão Democrática; Educação Integral
• Palavras-chave em Inglês: Education Ombudsman; Democratic Management; Integral Education
• Área do conhecimento CNPq: CNPQ::CIENCIAS HUMANAS::EDUCACAO
• Link de acesso: http://www.bdtd.uerj.br/handle/1/10150

The present study attempts to describe and analyze the experience of the Education Ombudsman constructed in the City Department of Education in Nova Iguaçu during the term began in October 2008 and closed in May 2010. Here, the construction process of the Ombudsman's experience in Brazil is contextualized, the characteristics of urban, economic, and social policies of the city used as a clipping of empirical research, as well as the Program Bairro Escola. This was the name of the central political development of public management of the Mayor Lindberg Farias. The theme is expressed in the field of Education and the subtheme is the Democratic Management, presenting as a central issue the conditions and limits of viability of a project at Public Ombudsman committed to this reference management. For realization of investigative analysis, the dissertation was developed as a particular case of the possible - a case study - with the researcher as a subject / object of study against the real action and utopian humanization and sustainability of the educational project. The adopted theoretical dialogues aimed a micro sociological approach with: Pierre Bourdieu in the apprehension of practice through the habitus, field, interest and social space; Foucault, revealing the power relations; Gramsci, with the identification of hegemony and ideology; and Boaventura Santos in the conception of the counter-hegemonic and abyssal boundary lines. The working hypothesis is that the implementation of the Education Ombudsman in an overall framework of a project of Integral Education, was based on an innovative action of the democracy of management, making itself in a meaningful sense of the utopian polis governance and sustainable future, as a possible channel of communication and social mobilization enabler of citizen-subjects in a context of human rights. Reaching the conclusion in the assertion that a public policy of Integral Education is only effective in the educational field when, substantially, develops a democratic management provocative of an agenda that guarantees social security rights to different school actors getting resignificance to the power relations established.