A judicialização nas relações de consumo da saúde complementar: a ótica dos magistrados acerca dos plantões judiciários
Ano de defesa: | 2015 |
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Autor(a) principal: | |
Outros Autores: | |
Orientador(a): | |
Banca de defesa: | , , , , |
Tipo de documento: | Tese |
Tipo de acesso: | Acesso aberto |
Idioma: | por |
Instituição de defesa: |
Universidade do Estado do Rio de Janeiro
|
Programa de Pós-Graduação: |
Programa de Pós-Graduação em Saúde Coletiva
|
Departamento: |
Centro Biomédico::Instituto de Medicina Social Hesio Cordeiro
|
País: |
Brasil
|
Palavras-chave em Português: | |
Palavras-chave em Inglês: | |
Área do conhecimento CNPq: | |
Link de acesso: | http://www.bdtd.uerj.br/handle/1/18641 |
Resumo: | This thesis deals with the judicialization of supplementary health, particularly in urgency and emergency services that require priority in care due to the imminent risk of death or worsening of patient injuries. The main objective is the analysis of the role of judicial intervention in conflicts between insured clients with service providers and private health plans operators. Specific objectives include: to discuss the role of judicial offices in urgent or emerging conflicts of users with service providers and private health plan operators; analyze the perspectives of magistrates about decisions of judicial offices involving urgent actions postulated by insured persons; identify, in the field of supplementary health, positive and negative implications of demands to the Judiciary. The methodology was qualitative - descriptive; the population sample included 45 magistrates – first judges, judges of appeal and ministers of the High Courts. The study scenario was the Court of Justice of the State of Rio de Janeiro, located in the capital, in addition to the Superior Court of Justice and the Federal Supreme Court in Brasília. The data collection instruments comprised a characterization form for magistrates and a questionnaire based on the individual structured recorded interview technique. The analysis of the form was performed through descriptive statistics with graphical and tabular display of the results. The treatment of interview information was the analysis of thematic - categorial content. The magistrates have stated that the role of judicial offices is the immediate intervention to preserve perishable rights, based on the demonstrated needs and plausibility of the author's claims. In this regard, from de perspective of the magistrates, the consumer has the quick guarantee of enforced compliance of the obligation by the operators of private health plans, since the greatest value that is sought to protect is the dignity of the human person above contractual issues. On the other hand, it was highlighted that although the deferred injunctions will lead consumers to the right of return by the opposing party in order to consolidate the judgment of the magistracy's certainty in the final judgment of the action. Another perspective was the disjudicialization with emphasis on improving the information qualification policy and the conciliation of conflicts in the administrative sphere, especially the National Supplementary Health Agency, in addition to the necessary coordination with the Public Ministry, Judiciary, consumer protection organizations and operators of private health plans such as the construction of a specific Technical Assistance Nucleus of supplementary health. With regard to the effects of the judicialization, there are positive and negative implications for all agents of supplementary health, from the litigious solutions to psychological suffering of the consumer, respectively. It was concluded that the ideal is the out-of-court settlement of demands in the competent administrative spheres without neglecting the judicialization as a right included in the Brazilian Constitution of 1988, therefore, can not be violated or prevented in resolving conflicts when it is the option of the citizen who suffers an injury or threat of their rights. |
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Santos, Luiz Antônio de Castro SantosRodrigues, Paulo Henrique de AlmeidaMoraes, Claudia Leite deRios, André RangelFranco, Túlio BatistaFaria, Lina Rodrigues dehttp://lattes.cnpq.br/1472034001258955Pinto, Nádia Regina da Silvanadiarspinto@gmail.com2022-11-10T14:46:33Z2015-10-07PINTO, Nádia Regina da Silva. A judicialização nas relações de consumo da saúde complementar: a ótica dos magistrados acerca dos plantões judiciários. 2015. 302 f. Tese (Doutorado em Saúde Coletiva) - Instituto de Medicina Social Hesio Cordeiro, Universidade do Estado do Rio de Janeiro, Rio de Janeiro, 2015.http://www.bdtd.uerj.br/handle/1/18641This thesis deals with the judicialization of supplementary health, particularly in urgency and emergency services that require priority in care due to the imminent risk of death or worsening of patient injuries. The main objective is the analysis of the role of judicial intervention in conflicts between insured clients with service providers and private health plans operators. Specific objectives include: to discuss the role of judicial offices in urgent or emerging conflicts of users with service providers and private health plan operators; analyze the perspectives of magistrates about decisions of judicial offices involving urgent actions postulated by insured persons; identify, in the field of supplementary health, positive and negative implications of demands to the Judiciary. The methodology was qualitative - descriptive; the population sample included 45 magistrates – first judges, judges of appeal and ministers of the High Courts. The study scenario was the Court of Justice of the State of Rio de Janeiro, located in the capital, in addition to the Superior Court of Justice and the Federal Supreme Court in Brasília. The data collection instruments comprised a characterization form for magistrates and a questionnaire based on the individual structured recorded interview technique. The analysis of the form was performed through descriptive statistics with graphical and tabular display of the results. The treatment of interview information was the analysis of thematic - categorial content. The magistrates have stated that the role of judicial offices is the immediate intervention to preserve perishable rights, based on the demonstrated needs and plausibility of the author's claims. In this regard, from de perspective of the magistrates, the consumer has the quick guarantee of enforced compliance of the obligation by the operators of private health plans, since the greatest value that is sought to protect is the dignity of the human person above contractual issues. On the other hand, it was highlighted that although the deferred injunctions will lead consumers to the right of return by the opposing party in order to consolidate the judgment of the magistracy's certainty in the final judgment of the action. Another perspective was the disjudicialization with emphasis on improving the information qualification policy and the conciliation of conflicts in the administrative sphere, especially the National Supplementary Health Agency, in addition to the necessary coordination with the Public Ministry, Judiciary, consumer protection organizations and operators of private health plans such as the construction of a specific Technical Assistance Nucleus of supplementary health. With regard to the effects of the judicialization, there are positive and negative implications for all agents of supplementary health, from the litigious solutions to psychological suffering of the consumer, respectively. It was concluded that the ideal is the out-of-court settlement of demands in the competent administrative spheres without neglecting the judicialization as a right included in the Brazilian Constitution of 1988, therefore, can not be violated or prevented in resolving conflicts when it is the option of the citizen who suffers an injury or threat of their rights.Esta tese trata da judicialização da saúde suplementar, particularmente dos serviços de urgência e emergência que requerem prioridade no atendimento em razão de risco iminente de morte ou agravamento de lesões dos pacientes. Constitui-se como objetivo geral analisar o papel dos plantões judiciários na intervenção de conflitos entre usuários com prestadores de serviços e operadoras de planos privados de saúde. Os objetivos específicos compreenderam: discutir o papel dos plantões judiciários nos conflitos urgentes ou emergentes de usuários com prestadores de serviços e operadoras de planos privados de saúde; analisar as perspectivas dos magistrados acerca das decisões dos plantões judiciários sobre as ações urgentes dos usuários; identificar, no campo da saúde suplementar, implicações positivas e negativas presentes no recurso ao Poder Judiciário. A metodologia foi qualitativa-descritiva; a amostra populacional incluiu 45 magistrados juízes, desembargadores e ministros dos Tribunais Superiores. O cenário de estudo foi o Tribunal de Justiça do Estado do Rio de Janeiro, localizado na capital, além do Superior Tribunal de Justiça e do Supremo Tribunal Federal, estes últimos localizados em Brasília. Os instrumentos de coleta de dados compreenderam um formulário de caracterização dos magistrados e um roteiro de perguntas pautado na técnica de entrevista individual estruturada gravada. A análise do formulário foi realizada por meio de estatística descritiva, com exposição gráfica e tabular dos resultados. O tratamento das informações das entrevistas foi a análise de conteúdo temático-categorial. Os magistrados declararam que o papel dos plantões judiciários é a intervenção imediata para preservar direitos perecíveis, com base nas necessidades demonstradas e na plausibilidade das alegações da parte autora. Nesse aspecto, na perspectiva dos magistrados, o consumidor tem a garantia rápida do cumprimento forçado da obrigação pelas operadoras de planos privados de saúde, pois o valor maior que se busca proteger é a dignidade da pessoa humana, balizada acima das questões contratuais. De outro lado, foi destacado que, embora as liminares deferidas protagonizem os consumidores, caberá o direito de regresso pela parte contrária, a fim de consolidar o juízo da certeza da magistratura no julgamento final da ação. Outra perspectiva que se apresentou é a desjudicialização, com ênfase na melhoria da política de qualificação da informação e na conciliação dos conflitos no âmbito administrativo. Destacou-se nesse aspecto a atuação da Agência Nacional de Saúde Suplementar, além da necessária articulação com o Ministério Público, o Poder Judiciário, órgãos de defesa do consumidor e operadoras de planos privados de saúde, como a construção de um Núcleo de Assessoria Técnica específico da saúde suplementar. Quanto aos efeitos da judicialização, existem implicações positivas e negativas para todos os agentes da saúde suplementar, desde a solução litigiosa ao desgaste psicológico do consumidor, respectivamente. Concluiu-se que o ideal é a resolução extrajudicial das demandas nos órgãos administrativos competentes, sem prescindir da judicialização como um direito consagrado na Constituição Brasileira de 1988, o qual, portanto, não pode ser violado ou impedido na solução de conflitos quando for opção do cidadão que sofre uma lesão ou uma ameaça ao seu direito.Submitted by Marcia CB/C (marciagraziadio@yahoo.com.br) on 2022-11-10T14:46:33Z No. of bitstreams: 1 Tese - Nádia Regina da Silva Pinto - 2015 - Completa.pdf: 4279775 bytes, checksum: cfc97b9a816820bf0bcdd32b7bbc9e23 (MD5)Made available in DSpace on 2022-11-10T14:46:33Z (GMT). No. of bitstreams: 1 Tese - Nádia Regina da Silva Pinto - 2015 - Completa.pdf: 4279775 bytes, checksum: cfc97b9a816820bf0bcdd32b7bbc9e23 (MD5) Previous issue date: 2015-10-07application/pdfporUniversidade do Estado do Rio de JaneiroPrograma de Pós-Graduação em Saúde ColetivaUERJBrasilCentro Biomédico::Instituto de Medicina Social Hesio CordeiroJudiciarizationSupplementary healthUrgency and emergencyJudicializaçãoSaúde suplementarUrgência e emergênciaCIENCIAS DA SAUDE::SAUDE COLETIVAA judicialização nas relações de consumo da saúde complementar: a ótica dos magistrados acerca dos plantões judiciáriosThe judicialization of consumer relations in the supplementary health: the perspective of magistrates about urgent judicial demandsinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/doctoralThesisinfo:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da UERJinstname:Universidade do Estado do Rio de Janeiro (UERJ)instacron:UERJORIGINALTese - Nádia Regina da Silva Pinto - 2015 - Completa.pdfTese - Nádia Regina da Silva Pinto - 2015 - Completa.pdfapplication/pdf4279775http://www.bdtd.uerj.br/bitstream/1/18641/2/Tese+-+N%C3%A1dia+Regina+da+Silva+Pinto+-+2015+-+Completa.pdfcfc97b9a816820bf0bcdd32b7bbc9e23MD52LICENSElicense.txtlicense.txttext/plain; charset=utf-82123http://www.bdtd.uerj.br/bitstream/1/18641/1/license.txte5502652da718045d7fcd832b79fca29MD511/186412024-02-26 20:20:39.397oai:www.bdtd.uerj.br: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Biblioteca Digital de Teses e Dissertaçõeshttp://www.bdtd.uerj.br/PUBhttps://www.bdtd.uerj.br:8443/oai/requestbdtd.suporte@uerj.bropendoar:29032024-02-26T23:20:39Biblioteca Digital de Teses e Dissertações da UERJ - Universidade do Estado do Rio de Janeiro (UERJ)false |
dc.title.por.fl_str_mv |
A judicialização nas relações de consumo da saúde complementar: a ótica dos magistrados acerca dos plantões judiciários |
dc.title.alternative.eng.fl_str_mv |
The judicialization of consumer relations in the supplementary health: the perspective of magistrates about urgent judicial demands |
title |
A judicialização nas relações de consumo da saúde complementar: a ótica dos magistrados acerca dos plantões judiciários |
spellingShingle |
A judicialização nas relações de consumo da saúde complementar: a ótica dos magistrados acerca dos plantões judiciários Pinto, Nádia Regina da Silva Judiciarization Supplementary health Urgency and emergency Judicialização Saúde suplementar Urgência e emergência CIENCIAS DA SAUDE::SAUDE COLETIVA |
title_short |
A judicialização nas relações de consumo da saúde complementar: a ótica dos magistrados acerca dos plantões judiciários |
title_full |
A judicialização nas relações de consumo da saúde complementar: a ótica dos magistrados acerca dos plantões judiciários |
title_fullStr |
A judicialização nas relações de consumo da saúde complementar: a ótica dos magistrados acerca dos plantões judiciários |
title_full_unstemmed |
A judicialização nas relações de consumo da saúde complementar: a ótica dos magistrados acerca dos plantões judiciários |
title_sort |
A judicialização nas relações de consumo da saúde complementar: a ótica dos magistrados acerca dos plantões judiciários |
author |
Pinto, Nádia Regina da Silva |
author_facet |
Pinto, Nádia Regina da Silva nadiarspinto@gmail.com |
author_role |
author |
author2 |
nadiarspinto@gmail.com |
author2_role |
author |
dc.contributor.advisor1.fl_str_mv |
Santos, Luiz Antônio de Castro Santos |
dc.contributor.referee1.fl_str_mv |
Rodrigues, Paulo Henrique de Almeida |
dc.contributor.referee2.fl_str_mv |
Moraes, Claudia Leite de |
dc.contributor.referee3.fl_str_mv |
Rios, André Rangel |
dc.contributor.referee4.fl_str_mv |
Franco, Túlio Batista |
dc.contributor.referee5.fl_str_mv |
Faria, Lina Rodrigues de |
dc.contributor.authorLattes.fl_str_mv |
http://lattes.cnpq.br/1472034001258955 |
dc.contributor.author.fl_str_mv |
Pinto, Nádia Regina da Silva nadiarspinto@gmail.com |
contributor_str_mv |
Santos, Luiz Antônio de Castro Santos Rodrigues, Paulo Henrique de Almeida Moraes, Claudia Leite de Rios, André Rangel Franco, Túlio Batista Faria, Lina Rodrigues de |
dc.subject.eng.fl_str_mv |
Judiciarization Supplementary health Urgency and emergency |
topic |
Judiciarization Supplementary health Urgency and emergency Judicialização Saúde suplementar Urgência e emergência CIENCIAS DA SAUDE::SAUDE COLETIVA |
dc.subject.por.fl_str_mv |
Judicialização Saúde suplementar Urgência e emergência |
dc.subject.cnpq.fl_str_mv |
CIENCIAS DA SAUDE::SAUDE COLETIVA |
description |
This thesis deals with the judicialization of supplementary health, particularly in urgency and emergency services that require priority in care due to the imminent risk of death or worsening of patient injuries. The main objective is the analysis of the role of judicial intervention in conflicts between insured clients with service providers and private health plans operators. Specific objectives include: to discuss the role of judicial offices in urgent or emerging conflicts of users with service providers and private health plan operators; analyze the perspectives of magistrates about decisions of judicial offices involving urgent actions postulated by insured persons; identify, in the field of supplementary health, positive and negative implications of demands to the Judiciary. The methodology was qualitative - descriptive; the population sample included 45 magistrates – first judges, judges of appeal and ministers of the High Courts. The study scenario was the Court of Justice of the State of Rio de Janeiro, located in the capital, in addition to the Superior Court of Justice and the Federal Supreme Court in Brasília. The data collection instruments comprised a characterization form for magistrates and a questionnaire based on the individual structured recorded interview technique. The analysis of the form was performed through descriptive statistics with graphical and tabular display of the results. The treatment of interview information was the analysis of thematic - categorial content. The magistrates have stated that the role of judicial offices is the immediate intervention to preserve perishable rights, based on the demonstrated needs and plausibility of the author's claims. In this regard, from de perspective of the magistrates, the consumer has the quick guarantee of enforced compliance of the obligation by the operators of private health plans, since the greatest value that is sought to protect is the dignity of the human person above contractual issues. On the other hand, it was highlighted that although the deferred injunctions will lead consumers to the right of return by the opposing party in order to consolidate the judgment of the magistracy's certainty in the final judgment of the action. Another perspective was the disjudicialization with emphasis on improving the information qualification policy and the conciliation of conflicts in the administrative sphere, especially the National Supplementary Health Agency, in addition to the necessary coordination with the Public Ministry, Judiciary, consumer protection organizations and operators of private health plans such as the construction of a specific Technical Assistance Nucleus of supplementary health. With regard to the effects of the judicialization, there are positive and negative implications for all agents of supplementary health, from the litigious solutions to psychological suffering of the consumer, respectively. It was concluded that the ideal is the out-of-court settlement of demands in the competent administrative spheres without neglecting the judicialization as a right included in the Brazilian Constitution of 1988, therefore, can not be violated or prevented in resolving conflicts when it is the option of the citizen who suffers an injury or threat of their rights. |
publishDate |
2015 |
dc.date.issued.fl_str_mv |
2015-10-07 |
dc.date.accessioned.fl_str_mv |
2022-11-10T14:46:33Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/doctoralThesis |
format |
doctoralThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
PINTO, Nádia Regina da Silva. A judicialização nas relações de consumo da saúde complementar: a ótica dos magistrados acerca dos plantões judiciários. 2015. 302 f. Tese (Doutorado em Saúde Coletiva) - Instituto de Medicina Social Hesio Cordeiro, Universidade do Estado do Rio de Janeiro, Rio de Janeiro, 2015. |
dc.identifier.uri.fl_str_mv |
http://www.bdtd.uerj.br/handle/1/18641 |
identifier_str_mv |
PINTO, Nádia Regina da Silva. A judicialização nas relações de consumo da saúde complementar: a ótica dos magistrados acerca dos plantões judiciários. 2015. 302 f. Tese (Doutorado em Saúde Coletiva) - Instituto de Medicina Social Hesio Cordeiro, Universidade do Estado do Rio de Janeiro, Rio de Janeiro, 2015. |
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UERJ |
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Brasil |
dc.publisher.department.fl_str_mv |
Centro Biomédico::Instituto de Medicina Social Hesio Cordeiro |
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Universidade do Estado do Rio de Janeiro |
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bdtd.suporte@uerj.br |
_version_ |
1792352221495558144 |