ItaSaúde : desenvolvimento de um aplicativo móvel para a organização e mediação de informações sobre serviços públicos de saúde no município de Itabaiana

• Ano de defesa: 2021
• Autor(a) principal: Oliveira, Camila de Jesus
• Orientador(a): Hansen, Messiluce da Rocha
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Programa de Pós-Graduação: Pós-Graduação em Ciência da Informação
• Palavras-chave em Português: Sistema Único de Saúde (SUS); Acesso à informação; Aplicativos móveis; Saúde pública; Itabaiana (Sergipe); Organização e disseminação da informação; Dados governamentais abertos
• Palavras-chave em Inglês: Mobile apps; Organization and dissemination of information; Unified Health System (SUS); Access to information; Open government data
• Área do conhecimento CNPq: CIENCIAS SOCIAIS APLICADAS::CIENCIA DA INFORMACAO
• Link de acesso: https://ri.ufs.br/jspui/handle/riufs/14674

This work deals with the development of a mobile application for the organization and dissemination of information about public health services in the municipality of Itabaiana, Sergipe. It is, therefore, a technological development research, aimed at the use of information systems to promote access to information about public services. As part of its social impact, it is estimated that the dissemination of information about health services and, more specifically, about the services that are offered in Basic Health Units and Specialized Centers, organized according to the contexts of use, has educational potential on the decisions of users of the health system, contributing to the optimization of the use of network services and to the reduction of queues at the Regional Hospital. The production of the mobile application took place in five stages, according to the User-Centered Design approach: 1) Data collection; 2) Modeling; 3) Navigation project; 4) Abstract interface design; 5) Development. These phases were supported by the literature review on the Access to Information Law; accountability; usability, organization and dissemination of information and information architecture. In turn, data on public health services available in the municipality of Itabaiana were collected through document analysis, including the analysis and systematization of the content present on the official websites of the city, state and federal government, as well as the National Registry of Unified Health System Health Establishments.