Conflito organizacional frente a diversidade de grupo: um olhar com relação as redes de cooperação.

• Ano de defesa: 2011
• Autor(a) principal: Ferreira, Ana Paula Alf Lima
• Orientador(a): Madruga, Lúcia Rejane da Rosa Gama
• Banca de defesa: Moura, Gilnei Luiz de , Maccari, Emerson Antonio
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Federal de Santa Maria
• Programa de Pós-Graduação: Programa de Pós-Graduação em Administração
• Departamento: Administração
• País: BR
• Palavras-chave em Português: Redes; Diversidade; Grupos; Conflito
• Palavras-chave em Inglês: Networks; Diversity; Conflict; Groups
• Área do conhecimento CNPq: CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO
• Link de acesso: http://repositorio.ufsm.br/handle/1/4580

In recent decades, especially in the early twenty-first century, there has been a strong movement to deliver innovative economic development, and looks to improve administrative practices and relationship with the companies. The formation of networks is a strong tendency administrative reality is becoming an ever more present to the Brazilian society. Within this context, this study aims to understand the organizational conflict as well as the diversity of predominant group among the members of a cooperative network of supermarkets, as well as their effects on the actions of the network. The results showed that the diversity of the group is insignificant next to Network X, because the group has very similar demographics. It is a homogeneous group in many ways among which we highlight the age, sex, marital status, education and city of origin. It is a homogeneous group in many ways, which is positive, as similar groups have little tendency to generate conflicting environments, but in many homogeneous environments can be difficult to implement new ideas and innovation. The conflicts can be said that the approach that predominates in the network in dealing with conflict and behavioral vision. With regard to the fact that diversity and conflict indicators interfering in Network X, the members point out that the whole group itself is being formed, and that conflict, norming and performing co-exist within the group, which is in the process of implementation of activities and productivity.