Antecedentes atitudinais de comportamento de cidadania organizacional percebidos em mulheres da equipe de enfermagem de um hospital público de Santa Maria
Ano de defesa: | 2010 |
---|---|
Autor(a) principal: | |
Orientador(a): | |
Banca de defesa: | , |
Tipo de documento: | Dissertação |
Tipo de acesso: | Acesso aberto |
Idioma: | por |
Instituição de defesa: |
Universidade Federal de Santa Maria
|
Programa de Pós-Graduação: |
Programa de Pós-Graduação em Administração
|
Departamento: |
Administração
|
País: |
BR
|
Palavras-chave em Português: | |
Palavras-chave em Inglês: | |
Área do conhecimento CNPq: | |
Link de acesso: | http://repositorio.ufsm.br/handle/1/4555 |
Resumo: | Organizational citizenship behaviors (OCB) constitute gestures of volunteers, all contributing to organizational efficiency. Such behaviors are essentially linked to helping behavior, usually characterized as practices associated with the feminine nature and present in professions such as nursing. Hence, the implementation of the present study aimed at understanding the influence of three predictors (affective commitment, involvement with work and job satisfaction) on the factors of organizational citizenship behavior (favorable climate, creative suggestions, system protection, and self-training cooperation with colleagues), taking into account gender issues. According to this end, we did a descriptive and quantitative. The sample consisted of 252 professional women of the nursing staff of a public hospital. The collection was done through a survey instrument containing the personal and functional data, followed by questions containing the Scales of Affective Organizational Commitment (SAOC) Involvement Scale with work (ISW); Job Satisfaction Scale (JSS) and Scale of Organizational Citizenship Behaviors (SOCB), developed by Siqueira (1995). The data were analyzed in three stages, with the help of SPSS software to perform statistical tests. In the first step, we tried to verify, through factor analysis, the composition of the variables for the formation of scale factors of organizational citizenship. The second step we analyzed the differences in perception on attitudinal antecedents. In the third stage, by hierarchical and stepwise regressions, we tested the influence of attitudinal antecedents on CCO. Regarding the assessment factor, this resulted in the formation of four factors including the variables of organizational citizenship. The mean analysis indicated the perceived affective attitudes in the hospital. Regression analysis for the attitudinal antecedents related to affective commitment showed a higher incidence of feelings of pride, when compared to feelings of courage; in relation to involvement with work showed that the personal connection to the work has a lower incidence in pleasant hours of work; regarding job satisfaction, interest in the task exceeded the attitudes of defense organization. Hence, the implementation of the present study has demonstrated the influence of affective variables have on organizational citizenship behaviors in the hospital. |
id |
UFSM-20_70bdc6b658d60f86571cf2da2507326f |
---|---|
oai_identifier_str |
oai:repositorio.ufsm.br:1/4555 |
network_acronym_str |
UFSM-20 |
network_name_str |
Manancial - Repositório Digital da UFSM |
repository_id_str |
|
spelling |
2017-04-242017-04-242010-05-04HOCH, Rosméri Elaine Essy. Attitudinal background of perceived organizational citizenship behavior of women in the nursing team of a public hospital of Santa Maria. 2010. 103 f. Dissertação (Mestrado em Administração) - Universidade Federal de Santa Maria, Santa Maria, 2010.http://repositorio.ufsm.br/handle/1/4555Organizational citizenship behaviors (OCB) constitute gestures of volunteers, all contributing to organizational efficiency. Such behaviors are essentially linked to helping behavior, usually characterized as practices associated with the feminine nature and present in professions such as nursing. Hence, the implementation of the present study aimed at understanding the influence of three predictors (affective commitment, involvement with work and job satisfaction) on the factors of organizational citizenship behavior (favorable climate, creative suggestions, system protection, and self-training cooperation with colleagues), taking into account gender issues. According to this end, we did a descriptive and quantitative. The sample consisted of 252 professional women of the nursing staff of a public hospital. The collection was done through a survey instrument containing the personal and functional data, followed by questions containing the Scales of Affective Organizational Commitment (SAOC) Involvement Scale with work (ISW); Job Satisfaction Scale (JSS) and Scale of Organizational Citizenship Behaviors (SOCB), developed by Siqueira (1995). The data were analyzed in three stages, with the help of SPSS software to perform statistical tests. In the first step, we tried to verify, through factor analysis, the composition of the variables for the formation of scale factors of organizational citizenship. The second step we analyzed the differences in perception on attitudinal antecedents. In the third stage, by hierarchical and stepwise regressions, we tested the influence of attitudinal antecedents on CCO. Regarding the assessment factor, this resulted in the formation of four factors including the variables of organizational citizenship. The mean analysis indicated the perceived affective attitudes in the hospital. Regression analysis for the attitudinal antecedents related to affective commitment showed a higher incidence of feelings of pride, when compared to feelings of courage; in relation to involvement with work showed that the personal connection to the work has a lower incidence in pleasant hours of work; regarding job satisfaction, interest in the task exceeded the attitudes of defense organization. Hence, the implementation of the present study has demonstrated the influence of affective variables have on organizational citizenship behaviors in the hospital.Comportamentos de cidadania organizacional (CCO) se constituem de gestos voluntários, os quais contribuem para a eficiência organizacional. Tais comportamentos têm sua essência ligada a comportamentos de ajuda, caracterizados geralmente como práticas associadas a natureza feminina e presentes em profissões como a enfermagem. Assim, a realização do presente estudo teve como propósito compreender a influência de três preditores (comprometimento afetivo, envolvimento com o trabalho e satisfação no trabalho) sobre os fatores de comportamento de cidadania organizacional (clima favorável, sugestões criativas, proteção ao sistema, autotreinamento e cooperação com os colegas), levando em consideração as questões de gênero. Para tanto, realizou-se uma pesquisa de caráter descritivo, de natureza quantitativa. A amostra foi composta por 252 profissionais femininos da equipe de enfermagem de um hospital público. A coleta foi feita através de um instrumento contendo o levantamento de dados pessoais e funcionais, seguidas de questões contendo as Escalas de Comprometimento Organizacional Afetivo (ECOA); Escala de Envolvimento com o trabalho (EET); Escala de Satisfação no Trabalho (EST) e, Escala de Comportamentos de Cidadania Organizacional (ECCO), elaboradas por Siqueira (1995). Os dados obtidos foram analisados em três etapas, com o auxilio do software SPSS para a realização dos testes estatísticos. Na primeira etapa, procurou-se verificar, através de análises fatoriais, a composição das variáveis para a formação dos fatores da escala de cidadania organizacional. A segunda etapa analisouse as diferenças de percepção relativa aos antecedentes atitudinais. Na terceira etapa, através de regressões hierárquicas e stepwise, testou-se a influência dos antecedentes atitudinais sobre CCO. No que concerne a avaliação fatorial, esta resultou na formação de quatro fatores compreendendo as variáveis de cidadania organizacional. A análise das médias apontou as atitudes afetivas percebidas no ambiente hospitalar. A análise de regressão para os antecedentes atitudinais relacionada ao comprometimento afetivo apontou uma maior incidência de sentimentos de orgulho, quando comparado a sentimentos de ânimo; em relação ao envolvimento com o trabalho, demonstrou que a ligação pessoal ao trabalho possui menor incidência que as horas agradáveis de trabalho; quanto à satisfação no trabalho, o interesse nas tarefas superou as atitudes de defesa da organização. Assim, a realização do presente estudo, permitiu comprovar a influência das variáveis de natureza afetiva sobre comportamentos de cidadania organizacional no ambiente hospitalar.application/pdfporUniversidade Federal de Santa MariaPrograma de Pós-Graduação em AdministraçãoUFSMBRAdministraçãoComprometimento afetivoEnvolvimento com o trabalhoSatisfação no trabalhoCidadania organizacionalGêneroAffective commitmentInvolvement with the workJob satisfactionOrganizational citizenshipGenderCNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAOAntecedentes atitudinais de comportamento de cidadania organizacional percebidos em mulheres da equipe de enfermagem de um hospital público de Santa MariaAttitudinal background of perceived organizational citizenship behavior of women in the nursing team of a public hospital of Santa Mariainfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisFossá, Maria Ivete Trevisanhttp://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4704310P1Garay, Angela Beatriz Schefferhttp://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4727384D8Pereira, Breno Augusto Dinizhttp://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4706963E7http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4533327J0Hoch, Rosméri Elaine Essy600200000006400500300300300beee8d32-5532-4998-a23f-6d902073856679018aee-8cd4-46c3-8629-a944b194dc6f21ef7b4f-c328-4927-8992-4a235b3d5b16cade5ef9-0f03-4655-8561-1b3fc3891c8dinfo:eu-repo/semantics/openAccessreponame:Manancial - Repositório Digital da UFSMinstname:Universidade Federal de Santa Maria (UFSM)instacron:UFSMORIGINALHOCH, ROSMERI ELAINE ESSY.pdfapplication/pdf588951http://repositorio.ufsm.br/bitstream/1/4555/1/HOCH%2c%20ROSMERI%20ELAINE%20ESSY.pdf616d249b8fcc47c2fe2ebfbb0dabecb8MD51TEXTHOCH, ROSMERI ELAINE ESSY.pdf.txtHOCH, ROSMERI ELAINE ESSY.pdf.txtExtracted texttext/plain237172http://repositorio.ufsm.br/bitstream/1/4555/2/HOCH%2c%20ROSMERI%20ELAINE%20ESSY.pdf.txte79a0af88b8422a8b8f964fdec04922eMD52THUMBNAILHOCH, ROSMERI ELAINE ESSY.pdf.jpgHOCH, ROSMERI ELAINE ESSY.pdf.jpgIM Thumbnailimage/jpeg5096http://repositorio.ufsm.br/bitstream/1/4555/3/HOCH%2c%20ROSMERI%20ELAINE%20ESSY.pdf.jpg1f1bd6e68ae551e72c154c680e47af5dMD531/45552017-07-25 11:10:03.695oai:repositorio.ufsm.br:1/4555Repositório Institucionalhttp://repositorio.ufsm.br/PUBhttp://repositorio.ufsm.br/oai/requestopendoar:39132017-07-25T14:10:03Manancial - Repositório Digital da UFSM - Universidade Federal de Santa Maria (UFSM)false |
dc.title.por.fl_str_mv |
Antecedentes atitudinais de comportamento de cidadania organizacional percebidos em mulheres da equipe de enfermagem de um hospital público de Santa Maria |
dc.title.alternative.eng.fl_str_mv |
Attitudinal background of perceived organizational citizenship behavior of women in the nursing team of a public hospital of Santa Maria |
title |
Antecedentes atitudinais de comportamento de cidadania organizacional percebidos em mulheres da equipe de enfermagem de um hospital público de Santa Maria |
spellingShingle |
Antecedentes atitudinais de comportamento de cidadania organizacional percebidos em mulheres da equipe de enfermagem de um hospital público de Santa Maria Hoch, Rosméri Elaine Essy Comprometimento afetivo Envolvimento com o trabalho Satisfação no trabalho Cidadania organizacional Gênero Affective commitment Involvement with the work Job satisfaction Organizational citizenship Gender CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
title_short |
Antecedentes atitudinais de comportamento de cidadania organizacional percebidos em mulheres da equipe de enfermagem de um hospital público de Santa Maria |
title_full |
Antecedentes atitudinais de comportamento de cidadania organizacional percebidos em mulheres da equipe de enfermagem de um hospital público de Santa Maria |
title_fullStr |
Antecedentes atitudinais de comportamento de cidadania organizacional percebidos em mulheres da equipe de enfermagem de um hospital público de Santa Maria |
title_full_unstemmed |
Antecedentes atitudinais de comportamento de cidadania organizacional percebidos em mulheres da equipe de enfermagem de um hospital público de Santa Maria |
title_sort |
Antecedentes atitudinais de comportamento de cidadania organizacional percebidos em mulheres da equipe de enfermagem de um hospital público de Santa Maria |
author |
Hoch, Rosméri Elaine Essy |
author_facet |
Hoch, Rosméri Elaine Essy |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Fossá, Maria Ivete Trevisan |
dc.contributor.advisor1Lattes.fl_str_mv |
http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4704310P1 |
dc.contributor.referee1.fl_str_mv |
Garay, Angela Beatriz Scheffer |
dc.contributor.referee1Lattes.fl_str_mv |
http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4727384D8 |
dc.contributor.referee2.fl_str_mv |
Pereira, Breno Augusto Diniz |
dc.contributor.referee2Lattes.fl_str_mv |
http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4706963E7 |
dc.contributor.authorLattes.fl_str_mv |
http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4533327J0 |
dc.contributor.author.fl_str_mv |
Hoch, Rosméri Elaine Essy |
contributor_str_mv |
Fossá, Maria Ivete Trevisan Garay, Angela Beatriz Scheffer Pereira, Breno Augusto Diniz |
dc.subject.por.fl_str_mv |
Comprometimento afetivo Envolvimento com o trabalho Satisfação no trabalho Cidadania organizacional Gênero |
topic |
Comprometimento afetivo Envolvimento com o trabalho Satisfação no trabalho Cidadania organizacional Gênero Affective commitment Involvement with the work Job satisfaction Organizational citizenship Gender CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
dc.subject.eng.fl_str_mv |
Affective commitment Involvement with the work Job satisfaction Organizational citizenship Gender |
dc.subject.cnpq.fl_str_mv |
CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
description |
Organizational citizenship behaviors (OCB) constitute gestures of volunteers, all contributing to organizational efficiency. Such behaviors are essentially linked to helping behavior, usually characterized as practices associated with the feminine nature and present in professions such as nursing. Hence, the implementation of the present study aimed at understanding the influence of three predictors (affective commitment, involvement with work and job satisfaction) on the factors of organizational citizenship behavior (favorable climate, creative suggestions, system protection, and self-training cooperation with colleagues), taking into account gender issues. According to this end, we did a descriptive and quantitative. The sample consisted of 252 professional women of the nursing staff of a public hospital. The collection was done through a survey instrument containing the personal and functional data, followed by questions containing the Scales of Affective Organizational Commitment (SAOC) Involvement Scale with work (ISW); Job Satisfaction Scale (JSS) and Scale of Organizational Citizenship Behaviors (SOCB), developed by Siqueira (1995). The data were analyzed in three stages, with the help of SPSS software to perform statistical tests. In the first step, we tried to verify, through factor analysis, the composition of the variables for the formation of scale factors of organizational citizenship. The second step we analyzed the differences in perception on attitudinal antecedents. In the third stage, by hierarchical and stepwise regressions, we tested the influence of attitudinal antecedents on CCO. Regarding the assessment factor, this resulted in the formation of four factors including the variables of organizational citizenship. The mean analysis indicated the perceived affective attitudes in the hospital. Regression analysis for the attitudinal antecedents related to affective commitment showed a higher incidence of feelings of pride, when compared to feelings of courage; in relation to involvement with work showed that the personal connection to the work has a lower incidence in pleasant hours of work; regarding job satisfaction, interest in the task exceeded the attitudes of defense organization. Hence, the implementation of the present study has demonstrated the influence of affective variables have on organizational citizenship behaviors in the hospital. |
publishDate |
2010 |
dc.date.issued.fl_str_mv |
2010-05-04 |
dc.date.accessioned.fl_str_mv |
2017-04-24 |
dc.date.available.fl_str_mv |
2017-04-24 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
HOCH, Rosméri Elaine Essy. Attitudinal background of perceived organizational citizenship behavior of women in the nursing team of a public hospital of Santa Maria. 2010. 103 f. Dissertação (Mestrado em Administração) - Universidade Federal de Santa Maria, Santa Maria, 2010. |
dc.identifier.uri.fl_str_mv |
http://repositorio.ufsm.br/handle/1/4555 |
identifier_str_mv |
HOCH, Rosméri Elaine Essy. Attitudinal background of perceived organizational citizenship behavior of women in the nursing team of a public hospital of Santa Maria. 2010. 103 f. Dissertação (Mestrado em Administração) - Universidade Federal de Santa Maria, Santa Maria, 2010. |
url |
http://repositorio.ufsm.br/handle/1/4555 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.cnpq.fl_str_mv |
600200000006 |
dc.relation.confidence.fl_str_mv |
400 500 300 300 300 |
dc.relation.authority.fl_str_mv |
beee8d32-5532-4998-a23f-6d9020738566 79018aee-8cd4-46c3-8629-a944b194dc6f 21ef7b4f-c328-4927-8992-4a235b3d5b16 cade5ef9-0f03-4655-8561-1b3fc3891c8d |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade Federal de Santa Maria |
dc.publisher.program.fl_str_mv |
Programa de Pós-Graduação em Administração |
dc.publisher.initials.fl_str_mv |
UFSM |
dc.publisher.country.fl_str_mv |
BR |
dc.publisher.department.fl_str_mv |
Administração |
publisher.none.fl_str_mv |
Universidade Federal de Santa Maria |
dc.source.none.fl_str_mv |
reponame:Manancial - Repositório Digital da UFSM instname:Universidade Federal de Santa Maria (UFSM) instacron:UFSM |
instname_str |
Universidade Federal de Santa Maria (UFSM) |
instacron_str |
UFSM |
institution |
UFSM |
reponame_str |
Manancial - Repositório Digital da UFSM |
collection |
Manancial - Repositório Digital da UFSM |
bitstream.url.fl_str_mv |
http://repositorio.ufsm.br/bitstream/1/4555/1/HOCH%2c%20ROSMERI%20ELAINE%20ESSY.pdf http://repositorio.ufsm.br/bitstream/1/4555/2/HOCH%2c%20ROSMERI%20ELAINE%20ESSY.pdf.txt http://repositorio.ufsm.br/bitstream/1/4555/3/HOCH%2c%20ROSMERI%20ELAINE%20ESSY.pdf.jpg |
bitstream.checksum.fl_str_mv |
616d249b8fcc47c2fe2ebfbb0dabecb8 e79a0af88b8422a8b8f964fdec04922e 1f1bd6e68ae551e72c154c680e47af5d |
bitstream.checksumAlgorithm.fl_str_mv |
MD5 MD5 MD5 |
repository.name.fl_str_mv |
Manancial - Repositório Digital da UFSM - Universidade Federal de Santa Maria (UFSM) |
repository.mail.fl_str_mv |
|
_version_ |
1794524424880259072 |