A convivência da enfermagem de uma unidade de cardiologia intensiva com a comunicação de notícias difíceis
Ano de defesa: | 2018 |
---|---|
Autor(a) principal: | |
Orientador(a): | |
Banca de defesa: | , |
Tipo de documento: | Dissertação |
Tipo de acesso: | Acesso aberto |
Idioma: | por |
Instituição de defesa: |
Universidade Federal de Santa Maria
Centro de Ciências da Saúde |
Programa de Pós-Graduação: |
Programa de Pós-Graduação em Ciências da Saúde
|
Departamento: |
Ciências da Saúde
|
País: |
Brasil
|
Palavras-chave em Português: | |
Palavras-chave em Inglês: | |
Área do conhecimento CNPq: | |
Link de acesso: | http://repositorio.ufsm.br/handle/1/20802 |
Resumo: | The communication of difficult news is part of the daily life of health professionals and is one of the most complex areas in the context of interpersonal relationships. Most of the time, the health professional is the first to know the difficult news and each one, within his field of action, will face a moment of coexistence of this type of communication during the hospitalization of the patient. The understanding of the difficult news is a continuous movement, both of the assimilation of the current situation, and of the formulation of questions. Nurses play an important role in the integrality of care, since they accompany the patient during hospitalization and it is increasingly necessary to learn to live together with the psychosocial involvement generated by the difficult news. Therefore, this research aimed to understand how the nursing of the Intensive Cardiology Unit of a teaching hospital in the interior of Rio Grande do Sul deals daily with the repercussion of the communication of difficult news to patients. The research had a qualitative, descriptive and exploratory approach. The data were obtained through a semi-structured interview with the 07 nurses of the unit. Likewise, 30-day non-participant observation of the routine work of this same team was performed in the 03 shifts of inpatient care. Content analysis was based on Bardin's proposal, following the theoretical-methodological considerations of Turato. The study concluded that although the research and literature on the role of nurses in the process of communicating difficult news are still scarce, the importance of these professionals' performance is increasingly recognized when faced with such a situation. Dealing with this type of news is a delicate task that impacts not only the patient, but also the team, which has its own reactions and sufferings. Therefore, in order to develop and improve the skills to handle the repercussions of difficult news, it is necessary to provide instruction and orientation in nursing graduation, as well as institutional spaces for sharing, reflection and continuing education. |
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2021-05-06T18:04:20Z2021-05-06T18:04:20Z2018-08-31http://repositorio.ufsm.br/handle/1/20802The communication of difficult news is part of the daily life of health professionals and is one of the most complex areas in the context of interpersonal relationships. Most of the time, the health professional is the first to know the difficult news and each one, within his field of action, will face a moment of coexistence of this type of communication during the hospitalization of the patient. The understanding of the difficult news is a continuous movement, both of the assimilation of the current situation, and of the formulation of questions. Nurses play an important role in the integrality of care, since they accompany the patient during hospitalization and it is increasingly necessary to learn to live together with the psychosocial involvement generated by the difficult news. Therefore, this research aimed to understand how the nursing of the Intensive Cardiology Unit of a teaching hospital in the interior of Rio Grande do Sul deals daily with the repercussion of the communication of difficult news to patients. The research had a qualitative, descriptive and exploratory approach. The data were obtained through a semi-structured interview with the 07 nurses of the unit. Likewise, 30-day non-participant observation of the routine work of this same team was performed in the 03 shifts of inpatient care. Content analysis was based on Bardin's proposal, following the theoretical-methodological considerations of Turato. The study concluded that although the research and literature on the role of nurses in the process of communicating difficult news are still scarce, the importance of these professionals' performance is increasingly recognized when faced with such a situation. Dealing with this type of news is a delicate task that impacts not only the patient, but also the team, which has its own reactions and sufferings. Therefore, in order to develop and improve the skills to handle the repercussions of difficult news, it is necessary to provide instruction and orientation in nursing graduation, as well as institutional spaces for sharing, reflection and continuing education.A comunicação de notícias difíceis faz parte do cotidiano dos profissionais de saúde e constitui-se uma das áreas mais complexas no contexto das relações interpessoais. Na maioria das vezes, o profissional de saúde é o primeiro a conhecer a notícia difícil e cada um, dentro de seu campo de atuação, deparar-se-á com um momento de convivência desse tipo de comunicação durante a internação hospitalar do paciente. A compreensão da notícia difícil é um movimento contínuo, tanto da assimilação da situação atual, quanto da formulação de questionamentos. Os enfermeiros têm um papel importante na integralidade do cuidado, pois acompanham o paciente durante a hospitalização e cada vez mais se faz necessário aprender a conviver adequadamente com o envolvimento psicossocial gerado pela notícia difícil. Para isso, essa pesquisa teve como objetivo compreender como a enfermagem da Unidade de Cardiologia Intensiva de um hospital escola do interior do Rio Grande do Sul lida cotidianamente com a repercussão da comunicação de notícias difíceis aos doentes. A pesquisa teve uma abordagem qualitativa, de caráter descritivo e exploratório. Os dados foram obtidos por meio de entrevista semiestruturada com as 07 enfermeiras da referida unidade. Igualmente, foi realizado observação não-participante por 30 dias, da rotina de trabalho dessa mesma equipe nos 03 turnos de atendimento aos pacientes internados. A análise de conteúdo embasou-se na proposta de Bardin, seguindo as considerações teórico-metodológicas de Turato. O estudo concluiu que apesar das pesquisas e da literatura sobre o papel do enfermeiro no processo de comunicação das notícias difíceis ainda serem escassas, cada vez mais é reconhecida a importância da atuação desses profissionais ao depararem-se com tal situação. Lidar com esse tipo de notícia é uma tarefa delicada que não impacta somente o paciente, mas também a equipe, que tem suas próprias reações e sofrimentos. Portanto, para que sejam desenvolvidas e aprimoradas as habilidades para manejar as repercussões das notícias difíceis, é necessário que seja oportunizada instrução e orientação na graduação de enfermagem, além de espaços institucionais de compartilhamento, reflexão e educação continuadaporUniversidade Federal de Santa MariaCentro de Ciências da SaúdePrograma de Pós-Graduação em Ciências da SaúdeUFSMBrasilCiências da SaúdeAttribution-NonCommercial-NoDerivatives 4.0 Internationalhttp://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessComunicaçãoNotícias difíceisEnfermagemUnidade intensivaCommunicationDifficult newsNursingIntensive unitCNPQ::CIENCIAS DA SAUDEA convivência da enfermagem de uma unidade de cardiologia intensiva com a comunicação de notícias difíceisThe coexistence of the nursing of an intensive cardiology unit with the communication of difficult newsinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisVelho, Maria Teresa Aquino de Camposhttp://lattes.cnpq.br/3242426873145535Quintana, Alberto ManuelXXXXXXXXXXXXXXXBettinelli, Luiz AntônioXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXBeschoren, Nagele Fatica400000000001600011dbf1e-daa1-4cf2-a020-92d25622f2989074eb6f-844d-4c7f-b9e0-cc2fbb253c261392a216-d309-4b03-ad8d-159c863d7b0a240203a5-6c45-4af2-a95b-d50e34033318reponame:Manancial - Repositório Digital da UFSMinstname:Universidade Federal de Santa Maria (UFSM)instacron:UFSMORIGINALDIS_PPGCS_2018_BESCHOREN_NAGELE.pdfDIS_PPGCS_2018_BESCHOREN_NAGELE.pdfDissertação de Mestradoapplication/pdf1232209http://repositorio.ufsm.br/bitstream/1/20802/1/DIS_PPGCS_2018_BESCHOREN_NAGELE.pdf5a5ed80604a78bd1f0cfd6617919cfe4MD51CC-LICENSElicense_rdflicense_rdfapplication/rdf+xml; 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dc.title.por.fl_str_mv |
A convivência da enfermagem de uma unidade de cardiologia intensiva com a comunicação de notícias difíceis |
dc.title.alternative.eng.fl_str_mv |
The coexistence of the nursing of an intensive cardiology unit with the communication of difficult news |
title |
A convivência da enfermagem de uma unidade de cardiologia intensiva com a comunicação de notícias difíceis |
spellingShingle |
A convivência da enfermagem de uma unidade de cardiologia intensiva com a comunicação de notícias difíceis Beschoren, Nagele Fatica Comunicação Notícias difíceis Enfermagem Unidade intensiva Communication Difficult news Nursing Intensive unit CNPQ::CIENCIAS DA SAUDE |
title_short |
A convivência da enfermagem de uma unidade de cardiologia intensiva com a comunicação de notícias difíceis |
title_full |
A convivência da enfermagem de uma unidade de cardiologia intensiva com a comunicação de notícias difíceis |
title_fullStr |
A convivência da enfermagem de uma unidade de cardiologia intensiva com a comunicação de notícias difíceis |
title_full_unstemmed |
A convivência da enfermagem de uma unidade de cardiologia intensiva com a comunicação de notícias difíceis |
title_sort |
A convivência da enfermagem de uma unidade de cardiologia intensiva com a comunicação de notícias difíceis |
author |
Beschoren, Nagele Fatica |
author_facet |
Beschoren, Nagele Fatica |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Velho, Maria Teresa Aquino de Campos |
dc.contributor.advisor1Lattes.fl_str_mv |
http://lattes.cnpq.br/3242426873145535 |
dc.contributor.referee1.fl_str_mv |
Quintana, Alberto Manuel |
dc.contributor.referee1Lattes.fl_str_mv |
XXXXXXXXXXXXXXX |
dc.contributor.referee2.fl_str_mv |
Bettinelli, Luiz Antônio |
dc.contributor.referee2Lattes.fl_str_mv |
XXXXXXXXXXXXXX |
dc.contributor.authorLattes.fl_str_mv |
XXXXXXXXXXXXXXXXXXXXXX |
dc.contributor.author.fl_str_mv |
Beschoren, Nagele Fatica |
contributor_str_mv |
Velho, Maria Teresa Aquino de Campos Quintana, Alberto Manuel Bettinelli, Luiz Antônio |
dc.subject.por.fl_str_mv |
Comunicação Notícias difíceis Enfermagem Unidade intensiva |
topic |
Comunicação Notícias difíceis Enfermagem Unidade intensiva Communication Difficult news Nursing Intensive unit CNPQ::CIENCIAS DA SAUDE |
dc.subject.eng.fl_str_mv |
Communication Difficult news Nursing Intensive unit |
dc.subject.cnpq.fl_str_mv |
CNPQ::CIENCIAS DA SAUDE |
description |
The communication of difficult news is part of the daily life of health professionals and is one of the most complex areas in the context of interpersonal relationships. Most of the time, the health professional is the first to know the difficult news and each one, within his field of action, will face a moment of coexistence of this type of communication during the hospitalization of the patient. The understanding of the difficult news is a continuous movement, both of the assimilation of the current situation, and of the formulation of questions. Nurses play an important role in the integrality of care, since they accompany the patient during hospitalization and it is increasingly necessary to learn to live together with the psychosocial involvement generated by the difficult news. Therefore, this research aimed to understand how the nursing of the Intensive Cardiology Unit of a teaching hospital in the interior of Rio Grande do Sul deals daily with the repercussion of the communication of difficult news to patients. The research had a qualitative, descriptive and exploratory approach. The data were obtained through a semi-structured interview with the 07 nurses of the unit. Likewise, 30-day non-participant observation of the routine work of this same team was performed in the 03 shifts of inpatient care. Content analysis was based on Bardin's proposal, following the theoretical-methodological considerations of Turato. The study concluded that although the research and literature on the role of nurses in the process of communicating difficult news are still scarce, the importance of these professionals' performance is increasingly recognized when faced with such a situation. Dealing with this type of news is a delicate task that impacts not only the patient, but also the team, which has its own reactions and sufferings. Therefore, in order to develop and improve the skills to handle the repercussions of difficult news, it is necessary to provide instruction and orientation in nursing graduation, as well as institutional spaces for sharing, reflection and continuing education. |
publishDate |
2018 |
dc.date.issued.fl_str_mv |
2018-08-31 |
dc.date.accessioned.fl_str_mv |
2021-05-06T18:04:20Z |
dc.date.available.fl_str_mv |
2021-05-06T18:04:20Z |
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info:eu-repo/semantics/publishedVersion |
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info:eu-repo/semantics/masterThesis |
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masterThesis |
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http://repositorio.ufsm.br/handle/1/20802 |
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http://repositorio.ufsm.br/handle/1/20802 |
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Attribution-NonCommercial-NoDerivatives 4.0 International http://creativecommons.org/licenses/by-nc-nd/4.0/ |
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openAccess |
dc.publisher.none.fl_str_mv |
Universidade Federal de Santa Maria Centro de Ciências da Saúde |
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Programa de Pós-Graduação em Ciências da Saúde |
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UFSM |
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Brasil |
dc.publisher.department.fl_str_mv |
Ciências da Saúde |
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Universidade Federal de Santa Maria Centro de Ciências da Saúde |
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