Estratégias de comunicação da Petrobras no contexto de convergência midiática

• Ano de defesa: 2012
• Autor(a) principal: Machado, Jones
• Orientador(a): Barichello, Eugenia Maria Mariano da Rocha
• Banca de defesa: Rublescki, Anelise Silveira , Pellanda, Eduardo Campos , Lopez, Debora Cristina
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Federal de Santa Maria
• Programa de Pós-Graduação: Programa de Pós-Graduação em Comunicação
• Departamento: Comunicação
• País: BR
• Palavras-chave em Português: Comunicação organizacional; Convergência midiática; Estratégias de comunicação; Multimidialidade; Relações públicas digitais
• Palavras-chave em Inglês: Organizational communication; Media convergence; Communication strategy; Multimedia; Digital public relations
• Área do conhecimento CNPq: CNPQ::CIENCIAS SOCIAIS APLICADAS::COMUNICACAO
• Link de acesso: http://repositorio.ufsm.br/handle/1/6336

This research theme is organizational communication in the context of digital media convergence and is bounded to the study of the media convergence as a strategic resource organizational communication undertaken by Petrobras in the ambience of the internet. The research problem holds on the assumption that the contemporary scene of Information Technologies and Communication Technologies enables other forms of sociability, different spaces of forms of relationship and interaction between organizations and their audiences. In view of this phenomenon, the types of communication flows are reconfigured, so now we must take into account the possibilities of interaction for different ambiences media empowered to conduct the mapping and analysis of appropriations and communicative practices (BARICHELLO, 2009). The problem can be expressed through the following question: How does digital media convergence is presented as a communication strategy by Petrobras in the ambience of the internet? The overall goal is to understand how a digital media convergence is presented as a strategic resource for communication by Petrobras in the ambience of the internet. Specific objectives relate to: map the communication strategies undertaken by Petrobras in multimedia in the period from January to April 2012; investigate the potentiation of the approach of content in digital multimedia, media convergence and analyze the second articulation of communication strategies undertaken by Petrobras in the ambiance of internet multimedia. The methodology is mixed, a triangulation of methods and techniques in order to study and understand the articulation of strategies for multimedia communication Petrobras institutional. It was decided, in light of the objectives to be answered and the research problem, the case study method (Yin, 2005). As research techniques were used: the content analysis adapted from Bardin (1977), covert and non-participatory observation (JOHNSON, 2010) and the asynchronous semi-structured online interview (JOHNSON, 2010). It was noted that the redirection of content by providing pointers (links) was present in 48.83 studied units, the creation of specific content for a particular media corresponding to 43.25; the adaptation of content with different approach to other digital media was detected in 7.90 of units of study; while the ability to transpose the content of digital media to another was not detected in any of the units tested. It was noted also that the blog Fatos e Dados has a central function in the process of communication which Petrobras establishes with the society and in the circulation of information between digital media studied.