Olhares possíveis: comunicação e turismo em complexos urbanos transfronteiriços
Ano de defesa: | 2018 |
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Autor(a) principal: | |
Orientador(a): | |
Banca de defesa: | , , , |
Tipo de documento: | Tese |
Tipo de acesso: | Acesso aberto |
Idioma: | por |
Instituição de defesa: |
Universidade Federal de Santa Maria
Centro de Ciências Sociais e Humanas |
Programa de Pós-Graduação: |
Programa de Pós-Graduação em Comunicação
|
Departamento: |
Comunicação
|
País: |
Brasil
|
Palavras-chave em Português: | |
Palavras-chave em Inglês: | |
Área do conhecimento CNPq: | |
Link de acesso: | http://repositorio.ufsm.br/handle/1/16575 |
Resumo: | The construction of this thesis considers the existence of a structure of complementarity of the tourism in the Cross-border Urban Complex of the triple frontier that separates Brazil, Argentina and Paraguay. Therefore, it is explained how Communication contributes to the development of tourism practices in these environments, based on a qualitative exploratory approach of multiple cases, given the rare records of communicational studies in Tourism in the region. The empirical object of the Triple Border of Foz do Iguaçu (Brazil), Puerto Iguazú (Argentina) and Ciudad del Este (Paraguay) recognized as a Transboundary Urban Complex (DILLA ALFONSO, 2015) is identified, a notion that conceives the agglomeration of capital goods and people with relationships of local individuals or located in communities in transnational interaction. Several approach perspectives of Tourism, such as Chias (2007); Gastal (2001, 2002, 2003, 2005); Petrocchi (2007); Wainberg (2000, 2003), are considered due to the fact that they ground the understanding of its communicational experiences. The cross-border condition is supported by authors who studied the Brazil-Argentina-Paraguay context, as Albuquerque (2010); Beliveau, Montenegro (2010); Lucena (2012); Rabossi (2010a, 2010b, 2011); Roseira (2006) and Silveira (2004, 2016). In order to develop the distinct notions necessary for this thesis, the Hermeneutics of Depth (THOMPSON, 1995, 2009) is chosen as the guiding method, aiming to: Conceptualize historical, geographic and tourist aspects of the three cities; Relate tourism trends and interfaces with communication in cross-border environments; To examine how the communication and tourist actions in Triple Border are configured through the institutional portals of the three cities and Identify/encode user/tourists comments about their experiences in the tourist attractions of the three cities. The CIDTUR methodological procedure (BARRETTO, 2011) is applied in the tourist institutional portals of the studied locations and aims to understand how they are structured. Understood as symbolic forms (THOMPSON, 1995), institutional tourist portals and user/tourists comments are analyzed and correlated with the concepts of Tourism and Frontier, searching for the recognition of probable scenarios and communicational actions. Institutional tourist portals become means with the possibility of ordering directions and, when confronted with the records of the Tripadvisor platform, it is noticed the establishment of a communicational network that evidences new dynamics within tourist practices, this one based on the production of content and in the relationship with the users. Its analysis in the context of the tourist potentialities in the Transboundary Urban Complex of Foz do Iguaçu, Puerto Iguazú and Ciudad del Este allowed, finally, to propose the concept of Tourist Communication Experiences. |
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2019-05-16T19:52:13Z2019-05-16T19:52:13Z2018-03-23http://repositorio.ufsm.br/handle/1/16575The construction of this thesis considers the existence of a structure of complementarity of the tourism in the Cross-border Urban Complex of the triple frontier that separates Brazil, Argentina and Paraguay. Therefore, it is explained how Communication contributes to the development of tourism practices in these environments, based on a qualitative exploratory approach of multiple cases, given the rare records of communicational studies in Tourism in the region. The empirical object of the Triple Border of Foz do Iguaçu (Brazil), Puerto Iguazú (Argentina) and Ciudad del Este (Paraguay) recognized as a Transboundary Urban Complex (DILLA ALFONSO, 2015) is identified, a notion that conceives the agglomeration of capital goods and people with relationships of local individuals or located in communities in transnational interaction. Several approach perspectives of Tourism, such as Chias (2007); Gastal (2001, 2002, 2003, 2005); Petrocchi (2007); Wainberg (2000, 2003), are considered due to the fact that they ground the understanding of its communicational experiences. The cross-border condition is supported by authors who studied the Brazil-Argentina-Paraguay context, as Albuquerque (2010); Beliveau, Montenegro (2010); Lucena (2012); Rabossi (2010a, 2010b, 2011); Roseira (2006) and Silveira (2004, 2016). In order to develop the distinct notions necessary for this thesis, the Hermeneutics of Depth (THOMPSON, 1995, 2009) is chosen as the guiding method, aiming to: Conceptualize historical, geographic and tourist aspects of the three cities; Relate tourism trends and interfaces with communication in cross-border environments; To examine how the communication and tourist actions in Triple Border are configured through the institutional portals of the three cities and Identify/encode user/tourists comments about their experiences in the tourist attractions of the three cities. The CIDTUR methodological procedure (BARRETTO, 2011) is applied in the tourist institutional portals of the studied locations and aims to understand how they are structured. Understood as symbolic forms (THOMPSON, 1995), institutional tourist portals and user/tourists comments are analyzed and correlated with the concepts of Tourism and Frontier, searching for the recognition of probable scenarios and communicational actions. Institutional tourist portals become means with the possibility of ordering directions and, when confronted with the records of the Tripadvisor platform, it is noticed the establishment of a communicational network that evidences new dynamics within tourist practices, this one based on the production of content and in the relationship with the users. Its analysis in the context of the tourist potentialities in the Transboundary Urban Complex of Foz do Iguaçu, Puerto Iguazú and Ciudad del Este allowed, finally, to propose the concept of Tourist Communication Experiences.A construção desta tese considera a existência de uma estrutura de intercomplementariedade do Turismo no Complexo Urbano Transfronteiriço das cidades entre a Tríplice Fronteira de Brasil, Argentina e Paraguai. Explana-se como a Comunicação contribui ao desenvolvimento de práticas turísticas nestes ambientes, baseada em uma abordagem qualitativa exploratória de casos múltiplos, dados os raros registros de estudos comunicacionais em Turismo na região. Identifica-se o objeto empírico da Tríplice Fronteira de Foz do Iguaçu (Brasil), Puerto Iguazú (Argentina) e Ciudad del Este (Paraguai) reconhecido como Complexo Urbano Transfronteiriço (DILLA ALFONSO, 2015), noção que concebe a aglomeração de capitais, bens e pessoas com relacionamentos de indivíduos locais ou localizados nas comunidades em interação transnacional. Diversas perspectivas de abordagem do Turismo, como: Chias (2007); Gastal (2001, 2002, 2003, 2005); Petrocchi (2007); Wainberg (2000, 2003), são consideradas devido a fundamentar o entendimento de suas experiências comunicacionais. Já a condição transfronteiriça, está amparada em autores que estudaram o contexto Brasil-Argentina-Paraguai, dentre eles, Albuquerque (2010); Beliveau e Montenegro (2010); Lucena (2012); Rabossi (2010a, 2010b, 2011); Roseira (2006) e Silveira (2004, 2016). Na busca por desenvolver as distintas noções necessárias para esta tese, elege-se a Hermenêutica de Profundidade (THOMPSON, 1995, 2009), como método norteador, objetivando: Conceituar aspectos históricos, geográficos e turísticos das três cidades; Relacionar tendências e interfaces do Turismo com a Comunicação em ambientes transfronteiriços; Examinar como se configuram as ações comunicacionais e turísticas em Tríplice Fronteira, através dos portais institucionais das três cidades e Identificar/codificar os comentários de usuários/turistas sobre suas experiências nos atrativos turísticos das três cidades. O procedimento metodológico da CIDTUR (BARRETTO, 2011) é aplicado nos portais institucionais turísticos das localidades estudadas e visa entender como estão estruturados. Compreendidos, como formas simbólicas (THOMPSON, 1995), portais institucionais turísticos e comentários dos usuários/turistas são analisados e correlacionados com os conceitos de Turismo e fronteira, em busca do reconhecimento de prováveis cenários e ações comunicacionais. Os portais institucionais turísticos tornam-se meios com possibilidades de ordenar sentidos e, quando confrontados com os registros da plataforma Tripadvisor, constata-se o estabelecimento de uma rede comunicacional que evidencia novas dinâmicas no interior de práticas turísticas, fundamentada na produção de conteúdo e no relacionamento com os usuários. Sua análise no contexto das potencialidades turísticas no Complexo Urbano Transfronteiriço de Foz do Iguaçu, Puerto Iguazú e Ciudad del Este permitiu, por fim, propor o conceito de Experiências Comunicacionais Turísticas.porUniversidade Federal de Santa MariaCentro de Ciências Sociais e HumanasPrograma de Pós-Graduação em ComunicaçãoUFSMBrasilComunicaçãoAttribution-NonCommercial-NoDerivatives 4.0 Internationalhttp://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessComunicaçãoTurismoFronteiraTríplice fronteiraPortais institucionais turísticosCommunicationTourismFrontierTriple borderInstitutional touristic portalsCNPQ::CIENCIAS SOCIAIS APLICADAS::COMUNICACAOOlhares possíveis: comunicação e turismo em complexos urbanos transfronteiriçosPossible looks: communication and tourism in cross-border urban complexesinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/doctoralThesisSilveira, Ada Cristina Machadohttp://lattes.cnpq.br/0962895520743039Gastal, Susana de Araujohttp://lattes.cnpq.br/0363951380330385Wainberg, Jacques Alkalaihttp://lattes.cnpq.br/7853326207783649Ribeiro, Marcelohttp://lattes.cnpq.br/6668223529036644Elesbão, Ivohttp://lattes.cnpq.br/7384424503611071http://lattes.cnpq.br/6514983884818261Barretto, Ana Isaia600900000008600888fdbb8-2bde-40ac-b79e-24f0560e4b850fa227c3-c213-4b05-ab4b-37bb56c4904f495838e7-76ec-41d9-ba24-942cdf3dce99a44ee51a-ea81-4ddf-90da-b707e5b02e01b0bdacde-096e-4cd2-a7f5-a98da0fff2d207267080-9e39-4c03-88f4-885ed55ed1dbreponame:Biblioteca Digital de Teses e Dissertações do UFSMinstname:Universidade Federal de Santa Maria (UFSM)instacron:UFSMORIGINALTES_PPGCOMUNICACAO_2018_BARRETTO_ANA.pdfTES_PPGCOMUNICACAO_2018_BARRETTO_ANA.pdfTese de Doutoradoapplication/pdf3518862http://repositorio.ufsm.br/bitstream/1/16575/1/TES_PPGCOMUNICACAO_2018_BARRETTO_ANA.pdff7114fa210f99fc49271bc8620b60b76MD51CC-LICENSElicense_rdflicense_rdfapplication/rdf+xml; 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dc.title.por.fl_str_mv |
Olhares possíveis: comunicação e turismo em complexos urbanos transfronteiriços |
dc.title.alternative.eng.fl_str_mv |
Possible looks: communication and tourism in cross-border urban complexes |
title |
Olhares possíveis: comunicação e turismo em complexos urbanos transfronteiriços |
spellingShingle |
Olhares possíveis: comunicação e turismo em complexos urbanos transfronteiriços Barretto, Ana Isaia Comunicação Turismo Fronteira Tríplice fronteira Portais institucionais turísticos Communication Tourism Frontier Triple border Institutional touristic portals CNPQ::CIENCIAS SOCIAIS APLICADAS::COMUNICACAO |
title_short |
Olhares possíveis: comunicação e turismo em complexos urbanos transfronteiriços |
title_full |
Olhares possíveis: comunicação e turismo em complexos urbanos transfronteiriços |
title_fullStr |
Olhares possíveis: comunicação e turismo em complexos urbanos transfronteiriços |
title_full_unstemmed |
Olhares possíveis: comunicação e turismo em complexos urbanos transfronteiriços |
title_sort |
Olhares possíveis: comunicação e turismo em complexos urbanos transfronteiriços |
author |
Barretto, Ana Isaia |
author_facet |
Barretto, Ana Isaia |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Silveira, Ada Cristina Machado |
dc.contributor.advisor1Lattes.fl_str_mv |
http://lattes.cnpq.br/0962895520743039 |
dc.contributor.referee1.fl_str_mv |
Gastal, Susana de Araujo |
dc.contributor.referee1Lattes.fl_str_mv |
http://lattes.cnpq.br/0363951380330385 |
dc.contributor.referee2.fl_str_mv |
Wainberg, Jacques Alkalai |
dc.contributor.referee2Lattes.fl_str_mv |
http://lattes.cnpq.br/7853326207783649 |
dc.contributor.referee3.fl_str_mv |
Ribeiro, Marcelo |
dc.contributor.referee3Lattes.fl_str_mv |
http://lattes.cnpq.br/6668223529036644 |
dc.contributor.referee4.fl_str_mv |
Elesbão, Ivo |
dc.contributor.referee4Lattes.fl_str_mv |
http://lattes.cnpq.br/7384424503611071 |
dc.contributor.authorLattes.fl_str_mv |
http://lattes.cnpq.br/6514983884818261 |
dc.contributor.author.fl_str_mv |
Barretto, Ana Isaia |
contributor_str_mv |
Silveira, Ada Cristina Machado Gastal, Susana de Araujo Wainberg, Jacques Alkalai Ribeiro, Marcelo Elesbão, Ivo |
dc.subject.por.fl_str_mv |
Comunicação Turismo Fronteira Tríplice fronteira Portais institucionais turísticos |
topic |
Comunicação Turismo Fronteira Tríplice fronteira Portais institucionais turísticos Communication Tourism Frontier Triple border Institutional touristic portals CNPQ::CIENCIAS SOCIAIS APLICADAS::COMUNICACAO |
dc.subject.eng.fl_str_mv |
Communication Tourism Frontier Triple border Institutional touristic portals |
dc.subject.cnpq.fl_str_mv |
CNPQ::CIENCIAS SOCIAIS APLICADAS::COMUNICACAO |
description |
The construction of this thesis considers the existence of a structure of complementarity of the tourism in the Cross-border Urban Complex of the triple frontier that separates Brazil, Argentina and Paraguay. Therefore, it is explained how Communication contributes to the development of tourism practices in these environments, based on a qualitative exploratory approach of multiple cases, given the rare records of communicational studies in Tourism in the region. The empirical object of the Triple Border of Foz do Iguaçu (Brazil), Puerto Iguazú (Argentina) and Ciudad del Este (Paraguay) recognized as a Transboundary Urban Complex (DILLA ALFONSO, 2015) is identified, a notion that conceives the agglomeration of capital goods and people with relationships of local individuals or located in communities in transnational interaction. Several approach perspectives of Tourism, such as Chias (2007); Gastal (2001, 2002, 2003, 2005); Petrocchi (2007); Wainberg (2000, 2003), are considered due to the fact that they ground the understanding of its communicational experiences. The cross-border condition is supported by authors who studied the Brazil-Argentina-Paraguay context, as Albuquerque (2010); Beliveau, Montenegro (2010); Lucena (2012); Rabossi (2010a, 2010b, 2011); Roseira (2006) and Silveira (2004, 2016). In order to develop the distinct notions necessary for this thesis, the Hermeneutics of Depth (THOMPSON, 1995, 2009) is chosen as the guiding method, aiming to: Conceptualize historical, geographic and tourist aspects of the three cities; Relate tourism trends and interfaces with communication in cross-border environments; To examine how the communication and tourist actions in Triple Border are configured through the institutional portals of the three cities and Identify/encode user/tourists comments about their experiences in the tourist attractions of the three cities. The CIDTUR methodological procedure (BARRETTO, 2011) is applied in the tourist institutional portals of the studied locations and aims to understand how they are structured. Understood as symbolic forms (THOMPSON, 1995), institutional tourist portals and user/tourists comments are analyzed and correlated with the concepts of Tourism and Frontier, searching for the recognition of probable scenarios and communicational actions. Institutional tourist portals become means with the possibility of ordering directions and, when confronted with the records of the Tripadvisor platform, it is noticed the establishment of a communicational network that evidences new dynamics within tourist practices, this one based on the production of content and in the relationship with the users. Its analysis in the context of the tourist potentialities in the Transboundary Urban Complex of Foz do Iguaçu, Puerto Iguazú and Ciudad del Este allowed, finally, to propose the concept of Tourist Communication Experiences. |
publishDate |
2018 |
dc.date.issued.fl_str_mv |
2018-03-23 |
dc.date.accessioned.fl_str_mv |
2019-05-16T19:52:13Z |
dc.date.available.fl_str_mv |
2019-05-16T19:52:13Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/doctoralThesis |
format |
doctoralThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://repositorio.ufsm.br/handle/1/16575 |
url |
http://repositorio.ufsm.br/handle/1/16575 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.cnpq.fl_str_mv |
600900000008 |
dc.relation.confidence.fl_str_mv |
600 |
dc.relation.authority.fl_str_mv |
888fdbb8-2bde-40ac-b79e-24f0560e4b85 0fa227c3-c213-4b05-ab4b-37bb56c4904f 495838e7-76ec-41d9-ba24-942cdf3dce99 a44ee51a-ea81-4ddf-90da-b707e5b02e01 b0bdacde-096e-4cd2-a7f5-a98da0fff2d2 07267080-9e39-4c03-88f4-885ed55ed1db |
dc.rights.driver.fl_str_mv |
Attribution-NonCommercial-NoDerivatives 4.0 International http://creativecommons.org/licenses/by-nc-nd/4.0/ info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Attribution-NonCommercial-NoDerivatives 4.0 International http://creativecommons.org/licenses/by-nc-nd/4.0/ |
eu_rights_str_mv |
openAccess |
dc.publisher.none.fl_str_mv |
Universidade Federal de Santa Maria Centro de Ciências Sociais e Humanas |
dc.publisher.program.fl_str_mv |
Programa de Pós-Graduação em Comunicação |
dc.publisher.initials.fl_str_mv |
UFSM |
dc.publisher.country.fl_str_mv |
Brasil |
dc.publisher.department.fl_str_mv |
Comunicação |
publisher.none.fl_str_mv |
Universidade Federal de Santa Maria Centro de Ciências Sociais e Humanas |
dc.source.none.fl_str_mv |
reponame:Biblioteca Digital de Teses e Dissertações do UFSM instname:Universidade Federal de Santa Maria (UFSM) instacron:UFSM |
instname_str |
Universidade Federal de Santa Maria (UFSM) |
instacron_str |
UFSM |
institution |
UFSM |
reponame_str |
Biblioteca Digital de Teses e Dissertações do UFSM |
collection |
Biblioteca Digital de Teses e Dissertações do UFSM |
bitstream.url.fl_str_mv |
http://repositorio.ufsm.br/bitstream/1/16575/1/TES_PPGCOMUNICACAO_2018_BARRETTO_ANA.pdf http://repositorio.ufsm.br/bitstream/1/16575/2/license_rdf http://repositorio.ufsm.br/bitstream/1/16575/3/license.txt http://repositorio.ufsm.br/bitstream/1/16575/4/TES_PPGCOMUNICACAO_2018_BARRETTO_ANA.pdf.txt http://repositorio.ufsm.br/bitstream/1/16575/5/TES_PPGCOMUNICACAO_2018_BARRETTO_ANA.pdf.jpg |
bitstream.checksum.fl_str_mv |
f7114fa210f99fc49271bc8620b60b76 4460e5956bc1d1639be9ae6146a50347 2f0571ecee68693bd5cd3f17c1e075df 6bff3593279b205172232a817480969e 0ec6b0d53a7018936039b0fbf92260bb |
bitstream.checksumAlgorithm.fl_str_mv |
MD5 MD5 MD5 MD5 MD5 |
repository.name.fl_str_mv |
Biblioteca Digital de Teses e Dissertações do UFSM - Universidade Federal de Santa Maria (UFSM) |
repository.mail.fl_str_mv |
atendimento.sib@ufsm.br||tedebc@gmail.com |
_version_ |
1793240056077484032 |