Análise da eficácia do centro de referência da assistência social (CRAS) para a redução da vulnerabilidade social de famílias do Município de Belo Horizonte, MG

• Ano de defesa: 2010
• Autor(a) principal: Sampaio, Jacqueline Fonseca
• Orientador(a): Bartolomeu, Tereza Angélica
• Banca de defesa: Teixeira, Karla Maria Damiano , Silva, Neuza Maria da , Andrade, Viviane Delfino Albuquerque
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Federal de Viçosa
• Programa de Pós-Graduação: Mestrado em Economia Doméstica
• Departamento: Economia familiar; Estudo da família; Teoria econômica e Educação do consumidor
• País: BR
• Palavras-chave em Português: Eficácia; CRAS; Vulnerabilidade Social
• Palavras-chave em Inglês: Effectiveness; CRAS; Social vulnerability
• Área do conhecimento CNPq: CNPQ::CIENCIAS SOCIAIS APLICADAS::ECONOMIA DOMESTICA
• Link de acesso: http://locus.ufv.br/handle/123456789/3368

Demographic changes and changes in economic structures and institutions have been exerting pressure for improved software and services from Social Services. That is, the emergence of new groups demandatários rights, new needs, demands and new risks, require makeovers patterns of social policies, repositioning the state and family in this process. The National Policy on Social Services, established in 2004, defined as social welfare law policy, establishing a compromise between the three federal branches with a new political conception capable of providing decentralized actions, through a democratic administration. Note, however, that the practical reality is not always consistent with the discourse of politics. In that sense, this research was to determine the efficacy of the Reference Center for Social Services - CRAS in the process of reducing vulnerability and contribution to social inclusion of families in the city of Belo Horizonte / MG, by analyzing the activities developed in Centre. Specifically aimed to examine the adequacy of the objectives, goals and actions of CRAS in relation to the technical guidelines of the federal government, identifying socioassistenciais networks to support its operation and services for families, considering the socioeconomic profile of them and their degree social vulnerability. As such, there is use of documentary and bibliographic searches, and semi-structured interviews with coordinators of CRAS. Data analysis was done by descriptive statistics, while data collected in the interviews were subjected to analysis of the speeches. It was found that there is adequacy of goals, objectives and actions of CRAS surveyed in Belo Horizonte, in relation to the technical guidelines of the federal government. Limitations such as inadequate physical infrastructure, insufficient material resources to listen and support of families, extent of territory as the unit of intervention and disability in team composition is the minimum necessary for their health care, have led to emergency actions, without the effective practice of intersectionality and therefore the integration of networks socioassistenciais in solving social problems. The Index of Family organization, used to scale the social vulnerability, has limitations, the diversity of family arrangements and do not reflect the processes and trajectories of social exclusion in a dynamic and multidimensional. The main vulnerabilities of the families were related to resource availability and access to knowledge and has been attending the CRAS mainly associated with referrals to the areas of social assistance (gift basket) without a further contact to verify its effectiveness. Moreover, the number of families receiving the service and subsequent referral is much smaller than the number of families enrolled in the service. In this sense, despite the innovative aspect of organizational design of social welfare policy, low investment in the area and the fragility of socioassistenciais services have led to the development of isolated and discontinuous, through attendance practices, unable to fully meet the contingencies of concrete situations and vulnerability and thus to promote the universal rights of citizenship socioassistenciais.