influência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancário

Detalhes bibliográficos
Ano de defesa: 2016
Autor(a) principal: CARVALHO, Caroline Rohenkohl Santos Penna de
Orientador(a): CASTRO, Miguel Angel Rivera
Banca de defesa: MACAMBIRA, Magno Oliveira
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Universidade Salvador
Programa de Pós-Graduação: Administração
Departamento: Administração
País: Brasil
Palavras-chave em Português:
Cultura
Comprometimento
Satisfação no trabalho
Área do conhecimento CNPq:
Ciências Sociais Aplicadas
Link de acesso: http://teste.tede.unifacs.br:8080/tede/handle/tede/551
Resumo: The aim in this work is to analyze the relationship between the four types of Organizational Culture and its impact on Job Satisfaction and Organizational Commitment of employees from Brazilian banking sector. Hence, the research question is what is the impact of Organizational Culture on Commitment and Satisfaction of bank employee? To answer this, a quantitative approach was used to examine a survey of 1735 respondents. A factor analysis was adopted followed by a multiple regression with the purpose to understand the relationship between the following variables: Clan Organizational Culture, Adhocracy Organizational Culture, Hierarchy Organizational Culture and Market Organizational Culture in relation to Job Satisfaction considering the Relationship With Superior, Reward and Nature of Work dimensions, as well as to Employees Commitment taking into account, Normative and Instrumental affective dimensions. The results pointed to a more significant relationship between Clan and Hierarchy Cultures with the studied variables, while the Market Culture presented a less significant relationship with them.
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spelling CASTRO, Miguel Angel RiveraSILVA, Lindomar Pinto daMACAMBIRA, Magno OliveiraCARVALHO, Caroline Rohenkohl Santos Penna de2017-07-13T23:17:29Z2016-03-21CARVALHO, Caroline Rohenkohl Santos Penna de. influência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancário. 2016. 99p. Dissertação (Administração) - UNIFACS Universidade Salvador, Salvador, 2016.http://teste.tede.unifacs.br:8080/tede/handle/tede/551The aim in this work is to analyze the relationship between the four types of Organizational Culture and its impact on Job Satisfaction and Organizational Commitment of employees from Brazilian banking sector. Hence, the research question is what is the impact of Organizational Culture on Commitment and Satisfaction of bank employee? To answer this, a quantitative approach was used to examine a survey of 1735 respondents. A factor analysis was adopted followed by a multiple regression with the purpose to understand the relationship between the following variables: Clan Organizational Culture, Adhocracy Organizational Culture, Hierarchy Organizational Culture and Market Organizational Culture in relation to Job Satisfaction considering the Relationship With Superior, Reward and Nature of Work dimensions, as well as to Employees Commitment taking into account, Normative and Instrumental affective dimensions. The results pointed to a more significant relationship between Clan and Hierarchy Cultures with the studied variables, while the Market Culture presented a less significant relationship with them.Neste estudo, buscou-se investigar a relação entre os quatro tipos de cultura organizacional e os seus impactos na satisfação e no comprometimento dos trabalhadores do setor bancário, no Brasil. A fim de atingir este objetivo foram analisados, através da metodologia quantitativa, dados coletados de 1.735 respondentes. Utilizou-se a analise fatorial exploratória e posteriormente a análise de regressão múltipla, para verificar como se comporta a relação entre as seguintes variáveis Cultura Organizacional Clã, Cultura Organizacional Adhocracia, Cultura Organizacional Hierarquia e Cultura Organizacional Mercado, em função da Satisfação no Trabalho, dimensões Relacionamento com Superior, Recompensa e Natureza do Trabalho, e em relação ao Comprometimento dos funcionários, nas dimensões Afetivo, Normativo e Instrumental. Os resultados apontaram para uma relação mais significativa entre as Culturas Clã e Hierarquia com as variáveis estudadas, ao passo que a Cultura de Mercado apresentou relação menos significativa.Submitted by Roseli Araujo (roseli.araujo@unifacs.br) on 2017-07-13T23:17:29Z No. of bitstreams: 1 Dissertacao CAROLINE ROHENKOHL SANTOS PENNA DE CARVALHO.pdf: 1633571 bytes, checksum: 455e4a427f9a5ec0f5b8a527bf9a9c53 (MD5)Made available in DSpace on 2017-07-13T23:17:29Z (GMT). No. of bitstreams: 1 Dissertacao CAROLINE ROHENKOHL SANTOS PENNA DE CARVALHO.pdf: 1633571 bytes, checksum: 455e4a427f9a5ec0f5b8a527bf9a9c53 (MD5) Previous issue date: 2016-03-21application/pdfporUniversidade SalvadorAdministraçãoUNIFACSBrasilAdministraçãoCulturaComprometimentoSatisfação no trabalhoCiências Sociais Aplicadasinfluência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancárioinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisinfo:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da UNIFACSinstname:Universidade Salvador (UNIFACS)instacron:UNIFACSLICENSElicense.txtlicense.txttext/plain; charset=utf-82165http://teste.tede.unifacs.br:8080/tede/bitstream/tede/551/1/license.txtbd3efa91386c1718a7f26a329fdcb468MD51ORIGINALDissertacao CAROLINE ROHENKOHL SANTOS PENNA DE CARVALHO.pdfDissertacao CAROLINE ROHENKOHL SANTOS PENNA DE CARVALHO.pdfapplication/pdf1633571http://teste.tede.unifacs.br:8080/tede/bitstream/tede/551/2/Dissertacao+CAROLINE+ROHENKOHL+SANTOS++PENNA+DE+CARVALHO.pdf455e4a427f9a5ec0f5b8a527bf9a9c53MD52tede/5512017-08-30 09:46:13.5oai:teste.tede.unifacs.br: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Biblioteca Digital de Teses e Dissertaçõeshttp://tede.unifacs.br/http://tede.unifacs.br:8080/oai/requestbibliotecadigital@unifacs.br||bibliotecadigital@unifacs.bropendoar:2017-08-30T12:46:13Biblioteca Digital de Teses e Dissertações da UNIFACS - Universidade Salvador (UNIFACS)false
dc.title.por.fl_str_mv influência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancário
title influência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancário
spellingShingle influência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancário
CARVALHO, Caroline Rohenkohl Santos Penna de
Cultura
Comprometimento
Satisfação no trabalho
Ciências Sociais Aplicadas
title_short influência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancário
title_full influência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancário
title_fullStr influência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancário
title_full_unstemmed influência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancário
title_sort influência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancário
author CARVALHO, Caroline Rohenkohl Santos Penna de
author_facet CARVALHO, Caroline Rohenkohl Santos Penna de
author_role author
dc.contributor.advisor1.fl_str_mv CASTRO, Miguel Angel Rivera
dc.contributor.advisor-co1.fl_str_mv SILVA, Lindomar Pinto da
dc.contributor.referee1.fl_str_mv MACAMBIRA, Magno Oliveira
dc.contributor.author.fl_str_mv CARVALHO, Caroline Rohenkohl Santos Penna de
contributor_str_mv CASTRO, Miguel Angel Rivera
SILVA, Lindomar Pinto da
MACAMBIRA, Magno Oliveira
dc.subject.por.fl_str_mv Cultura
Comprometimento
Satisfação no trabalho
topic Cultura
Comprometimento
Satisfação no trabalho
Ciências Sociais Aplicadas
dc.subject.cnpq.fl_str_mv Ciências Sociais Aplicadas
description The aim in this work is to analyze the relationship between the four types of Organizational Culture and its impact on Job Satisfaction and Organizational Commitment of employees from Brazilian banking sector. Hence, the research question is what is the impact of Organizational Culture on Commitment and Satisfaction of bank employee? To answer this, a quantitative approach was used to examine a survey of 1735 respondents. A factor analysis was adopted followed by a multiple regression with the purpose to understand the relationship between the following variables: Clan Organizational Culture, Adhocracy Organizational Culture, Hierarchy Organizational Culture and Market Organizational Culture in relation to Job Satisfaction considering the Relationship With Superior, Reward and Nature of Work dimensions, as well as to Employees Commitment taking into account, Normative and Instrumental affective dimensions. The results pointed to a more significant relationship between Clan and Hierarchy Cultures with the studied variables, while the Market Culture presented a less significant relationship with them.
publishDate 2016
dc.date.issued.fl_str_mv 2016-03-21
dc.date.accessioned.fl_str_mv 2017-07-13T23:17:29Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.citation.fl_str_mv CARVALHO, Caroline Rohenkohl Santos Penna de. influência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancário. 2016. 99p. Dissertação (Administração) - UNIFACS Universidade Salvador, Salvador, 2016.
dc.identifier.uri.fl_str_mv http://teste.tede.unifacs.br:8080/tede/handle/tede/551
identifier_str_mv CARVALHO, Caroline Rohenkohl Santos Penna de. influência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancário. 2016. 99p. Dissertação (Administração) - UNIFACS Universidade Salvador, Salvador, 2016.
url http://teste.tede.unifacs.br:8080/tede/handle/tede/551
dc.language.iso.fl_str_mv por
language por
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Salvador
dc.publisher.program.fl_str_mv Administração
dc.publisher.initials.fl_str_mv UNIFACS
dc.publisher.country.fl_str_mv Brasil
dc.publisher.department.fl_str_mv Administração
publisher.none.fl_str_mv Universidade Salvador
dc.source.none.fl_str_mv reponame:Biblioteca Digital de Teses e Dissertações da UNIFACS
instname:Universidade Salvador (UNIFACS)
instacron:UNIFACS
instname_str Universidade Salvador (UNIFACS)
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institution UNIFACS
reponame_str Biblioteca Digital de Teses e Dissertações da UNIFACS
collection Biblioteca Digital de Teses e Dissertações da UNIFACS
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