A discussão sobre sustentabilidade e o desenvolvimento de competências gerenciais nas organizações: investigando de forma cooperativa atores, estruturas, discursos e ações

• Ano de defesa: 2012
• Autor(a) principal: Novaes, Marcos Bidart Carneiro de
• Orientador(a): Brunstein, Janette
• Banca de defesa: Godoy, Arilda Schmidt , Bataglia, Walter , Jacobi, Pedro Roberto , Gil, Antonio Carlos
• Tipo de documento: Tese
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Presbiteriana Mackenzie
• Programa de Pós-Graduação: Administração de Empresas
• Departamento: Administração
• País: BR
• Palavras-chave em Português: desenvolvimento de competências; sustentabilidade; investigação-cooperativa; gestores; hotelaria
• Palavras-chave em Inglês: competency development; sustainability; cooperative inquiry; managers; hospitality
• Área do conhecimento CNPq: CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO DE EMPRESAS::ADMINISTRACAO DE RECURSOS HUMANOS
• Link de acesso: http://dspace.mackenzie.br/handle/10899/23190

Society and the individual are experiencing a moment of anxiety over risks linked to human action and climate change, from floods and famine to technology-based risks. It is in this context that concerns over economic, environmental and social sustainability emerge. Over a decade ago, a view known as the sustaincentric worldview arose. This is a dialectical synthesis which proposes to overcome the apparently irreconcilable points of view stemming from the "technocentric" and "ecocentric" worldviews. The former prescribes technological solutions for the abovementioned risks and the latter an immediate interruption of economic development as it is known today. This work s theme, the discussion about sustainability and the development of managerial competencies, is a reflection, on the organizational level, of these countless questions which clash with one another and complement one another. This is a work essentially about human and social management of organizations and the people who gather within them to work and cooperate. It is a work focused on managers reality, since they are being called to participate in a broad mentality shift, in which the interests of various stakeholders are taken into account, and not merely those of shareholders. On the theoretical level, this work is based on Giddens (1984, 2009) ideas about structure and action and Beck s (1992, 2007) concepts about risk society. It also draws on McKibben s (2007) and Söderbaum s (2000, 2008) ideas about new economic presuppositions, on Sandberg s (2000, 2007) interpretivist conceptions about competency development and on Engeström s (2001) expansive development. The objective of this research is to cooperatively investigate the development of managers competencies within an organization by introducing the sustainability discussion in this company environment. More specifically, it aims to analyze how the guiding idea of sustainability is understood and signified by corporate actors and how the discussion and practice of sustainability alters these meanings and sets competent actions in motion over time. The work also seeks to understand and problematize how the demands of various interest groups are negotiated during this process. Cooperative inquiry was used as the research methodology, following the works of Heron (1981, 1996), Reason (1994, 2003) and Moreno (1992, 1997). The research was conducted with a group of managers from the hospitality sector in Brazil. The results present a thick description of the paradoxes, limits and possibilities for advances in the reflections and actions of this group of managers, who committed themselves to a project for sustainability competency development within an interpretive and cooperative logic. In this process, face to face encounters, reflexive dialogues and exchange of best practices were the key point. The research trajectory allowed changes to occur in the way these organizational actors understood the meaning of their work and business, regarding sustainability, in the context allowed by the structure. On the level of reflexive and dialogic actions, however, implications for future changes and researches emerged, with this or other groups.