O impacto do processo de mudança organizacional com introdução de uma nova cultura nas percepções e atitudes dos funcionários: o caso de uma instituição de ensino de idiomas
Ano de defesa: | 2018 |
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Autor(a) principal: | |
Orientador(a): | |
Banca de defesa: | |
Tipo de documento: | Dissertação |
Tipo de acesso: | Acesso aberto |
Idioma: | por |
Instituição de defesa: |
Não Informado pela instituição
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Programa de Pós-Graduação: |
Não Informado pela instituição
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Departamento: |
Não Informado pela instituição
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País: |
Não Informado pela instituição
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Palavras-chave em Português: | |
Palavras-chave em Inglês: | |
Link de acesso: | http://hdl.handle.net/10438/24217 |
Resumo: | Purpose: his study aims to understand, from an exploratory approach within the context of an acquisition operation of a Brazilian language education company, the impacts of an organizational change in the perception and attitude of the employees. Design/Methodology/Approach: We used a qualitative exploratory approach. The context of this paper is the acquisition of language education company in Brazil. We used references from organizational cultures and organizational change theories as background for the analysis. Ten employees were interviewed through open questions and the results were found by the content analysis method. We discovered two final categories and thirteen subcategories. Findings: As a conclusion, it was possible to understand this phenomenon from the perspective of these collaborators, through the schematization of the employees’ perspective of the organizational change and its effects on their motivation, sense of belonging, coordination and the impact on the organization and its results. Research limitations: The main limitation of the study is the active participation of the author on the context of this study, which can, not intentionally alter some of the interpretations of the interview. Practical implications: The categories found can be used in other studies regarding the same subject. In management practice, the study may help future acquisition operations as it raises relevant impacts of the organizational change for the group of employees within this context. It can also be useful as background for the conception for organizational change plans built by the companies going through the same situation |
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Repositório Institucional do FGV (FGV Repositório Digital) |
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Migliora, Maria Eduarda Proença P.Escolas::EBAPEPimenta, Roberto da CostaFurtado, Liliane Magalhães Girardin PimentelVasconcelos, Flávio Carvalho de2018-07-02T19:52:36Z2018-07-02T19:52:36Z2018-04-10http://hdl.handle.net/10438/24217Purpose: his study aims to understand, from an exploratory approach within the context of an acquisition operation of a Brazilian language education company, the impacts of an organizational change in the perception and attitude of the employees. Design/Methodology/Approach: We used a qualitative exploratory approach. The context of this paper is the acquisition of language education company in Brazil. We used references from organizational cultures and organizational change theories as background for the analysis. Ten employees were interviewed through open questions and the results were found by the content analysis method. We discovered two final categories and thirteen subcategories. Findings: As a conclusion, it was possible to understand this phenomenon from the perspective of these collaborators, through the schematization of the employees’ perspective of the organizational change and its effects on their motivation, sense of belonging, coordination and the impact on the organization and its results. Research limitations: The main limitation of the study is the active participation of the author on the context of this study, which can, not intentionally alter some of the interpretations of the interview. Practical implications: The categories found can be used in other studies regarding the same subject. In management practice, the study may help future acquisition operations as it raises relevant impacts of the organizational change for the group of employees within this context. It can also be useful as background for the conception for organizational change plans built by the companies going through the same situationObjetivo: O estudo busca compreender em que medida uma mudança organizacional com a introdução de uma nova cultura impacta nas atitudes e percepções dos funcionários. Metodologia: A abordagem utilizada foi exploratória e o contexto estudado é da operação de aquisição de uma empresa brasileira de educação de idiomas. Foram utilizados referenciais teóricos sobre os temas de cultura organizacional e mudança organizacional. Com o embasamento destes, foi possível observar os impactos do fenômeno em campo, onde foram entrevistados através de perguntas abertas, dez funcionários da empresa recém-adquirida. Posteriormente foi realizada a análise do conteúdo coletado, com a definição de duas categorias finais e treze subcategorias, detalhadas através de trechos retirados das entrevistas. Resultados: Como conclusão, foi possível entender o processo de mudança organizacional pela ótica dos funcionários e mapear os impactos na motivação, senso de pertencimento, coordenação e consequente impacto para a organização e seus resultados. Limitações: A principal limitação do estudo é a presença da autora como participante no contexto estudado, o que pode, mesmo que não intencionalmente, viesar as interpretações. Contribuições Práticas: As categorias levantadas poderão servir como base para estudos posteriores sobre as categorias definidas. Na prática da administração, o estudo poderá auxiliar futuras operações de aquisição, na medida que levanta os impactos da mudança organizacional mais relevantes para o grupo de colaboradores dentro deste contexto e, funcionando como insumo para planos de mudanças organizacionais e mapeamento de riscos destas mudanças.porCultural differencesMergers and acquisitionsIntegrationCultureDiferenças culturaisFusões e aquisiçõesIntegraçãoCulturaAdministração de empresasCultura organizacionalComportamento organizacionalDesenvolvimento organizacionalEmpresas - Fusão e incorporaçãoO impacto do processo de mudança organizacional com introdução de uma nova cultura nas percepções e atitudes dos funcionários: o caso de uma instituição de ensino de idiomasinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisreponame:Repositório Institucional do FGV (FGV Repositório Digital)instname:Fundação Getulio Vargas 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20:53:33.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InstitucionalPRI |
dc.title.por.fl_str_mv |
O impacto do processo de mudança organizacional com introdução de uma nova cultura nas percepções e atitudes dos funcionários: o caso de uma instituição de ensino de idiomas |
title |
O impacto do processo de mudança organizacional com introdução de uma nova cultura nas percepções e atitudes dos funcionários: o caso de uma instituição de ensino de idiomas |
spellingShingle |
O impacto do processo de mudança organizacional com introdução de uma nova cultura nas percepções e atitudes dos funcionários: o caso de uma instituição de ensino de idiomas Migliora, Maria Eduarda Proença P. Cultural differences Mergers and acquisitions Integration Culture Diferenças culturais Fusões e aquisições Integração Cultura Administração de empresas Cultura organizacional Comportamento organizacional Desenvolvimento organizacional Empresas - Fusão e incorporação |
title_short |
O impacto do processo de mudança organizacional com introdução de uma nova cultura nas percepções e atitudes dos funcionários: o caso de uma instituição de ensino de idiomas |
title_full |
O impacto do processo de mudança organizacional com introdução de uma nova cultura nas percepções e atitudes dos funcionários: o caso de uma instituição de ensino de idiomas |
title_fullStr |
O impacto do processo de mudança organizacional com introdução de uma nova cultura nas percepções e atitudes dos funcionários: o caso de uma instituição de ensino de idiomas |
title_full_unstemmed |
O impacto do processo de mudança organizacional com introdução de uma nova cultura nas percepções e atitudes dos funcionários: o caso de uma instituição de ensino de idiomas |
title_sort |
O impacto do processo de mudança organizacional com introdução de uma nova cultura nas percepções e atitudes dos funcionários: o caso de uma instituição de ensino de idiomas |
author |
Migliora, Maria Eduarda Proença P. |
author_facet |
Migliora, Maria Eduarda Proença P. |
author_role |
author |
dc.contributor.unidadefgv.por.fl_str_mv |
Escolas::EBAPE |
dc.contributor.member.none.fl_str_mv |
Pimenta, Roberto da Costa Furtado, Liliane Magalhães Girardin Pimentel |
dc.contributor.author.fl_str_mv |
Migliora, Maria Eduarda Proença P. |
dc.contributor.advisor1.fl_str_mv |
Vasconcelos, Flávio Carvalho de |
contributor_str_mv |
Vasconcelos, Flávio Carvalho de |
dc.subject.eng.fl_str_mv |
Cultural differences Mergers and acquisitions Integration Culture |
topic |
Cultural differences Mergers and acquisitions Integration Culture Diferenças culturais Fusões e aquisições Integração Cultura Administração de empresas Cultura organizacional Comportamento organizacional Desenvolvimento organizacional Empresas - Fusão e incorporação |
dc.subject.por.fl_str_mv |
Diferenças culturais Fusões e aquisições Integração Cultura |
dc.subject.area.por.fl_str_mv |
Administração de empresas |
dc.subject.bibliodata.por.fl_str_mv |
Cultura organizacional Comportamento organizacional Desenvolvimento organizacional Empresas - Fusão e incorporação |
description |
Purpose: his study aims to understand, from an exploratory approach within the context of an acquisition operation of a Brazilian language education company, the impacts of an organizational change in the perception and attitude of the employees. Design/Methodology/Approach: We used a qualitative exploratory approach. The context of this paper is the acquisition of language education company in Brazil. We used references from organizational cultures and organizational change theories as background for the analysis. Ten employees were interviewed through open questions and the results were found by the content analysis method. We discovered two final categories and thirteen subcategories. Findings: As a conclusion, it was possible to understand this phenomenon from the perspective of these collaborators, through the schematization of the employees’ perspective of the organizational change and its effects on their motivation, sense of belonging, coordination and the impact on the organization and its results. Research limitations: The main limitation of the study is the active participation of the author on the context of this study, which can, not intentionally alter some of the interpretations of the interview. Practical implications: The categories found can be used in other studies regarding the same subject. In management practice, the study may help future acquisition operations as it raises relevant impacts of the organizational change for the group of employees within this context. It can also be useful as background for the conception for organizational change plans built by the companies going through the same situation |
publishDate |
2018 |
dc.date.accessioned.fl_str_mv |
2018-07-02T19:52:36Z |
dc.date.available.fl_str_mv |
2018-07-02T19:52:36Z |
dc.date.issued.fl_str_mv |
2018-04-10 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10438/24217 |
url |
http://hdl.handle.net/10438/24217 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.source.none.fl_str_mv |
reponame:Repositório Institucional do FGV (FGV Repositório Digital) instname:Fundação Getulio Vargas (FGV) instacron:FGV |
instname_str |
Fundação Getulio Vargas (FGV) |
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FGV |
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FGV |
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Repositório Institucional do FGV (FGV Repositório Digital) |
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Repositório Institucional do FGV (FGV Repositório Digital) |
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http://bibliotecadigital.fgv.br:80/dspace/bitstream/10438/24217/4/Dissertacao-MEMFinal.pdf.txt http://bibliotecadigital.fgv.br:80/dspace/bitstream/10438/24217/1/Dissertacao-MEMFinal.pdf http://bibliotecadigital.fgv.br:80/dspace/bitstream/10438/24217/2/license.txt http://bibliotecadigital.fgv.br:80/dspace/bitstream/10438/24217/3/Dissertacao-MEMFinal.pdf.jpg |
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MD5 MD5 MD5 MD5 |
repository.name.fl_str_mv |
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repository.mail.fl_str_mv |
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1742146193651138560 |