A medição e a avaliação do sucesso dos projetos: estudo de caso de empresa
Ano de defesa: | 2013 |
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Autor(a) principal: | |
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Banca de defesa: | |
Tipo de documento: | Dissertação |
Tipo de acesso: | Acesso aberto |
Idioma: | por |
Instituição de defesa: |
Não Informado pela instituição
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Programa de Pós-Graduação: |
Não Informado pela instituição
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Departamento: |
Não Informado pela instituição
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País: |
Não Informado pela instituição
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Palavras-chave em Português: | |
Link de acesso: | http://hdl.handle.net/10438/10912 |
Resumo: | The strategic plan of an organization is defined based on Mission, Vision and Values and influenced by shareholders' needs, market conditions, demands of the consumers, government regulations and competitors. Organizations have in the projects, vehicles for implementing their strategies. The success of projects executed by an organization is critical to the success of its strategy, however, the definition of project success is not unanimous. This work had the objective to study how companies evaluate the success of their projects. The motivation for this study arose when the lack of clarity about the success of the projects was perceived by the researcher when in contact with project management professionals of some companies. A qualitative study using the case study method was conducted to seek the answer to the research question. This dissertation presents a single-case (embedded) study with the analysis of a company and two of its business units. First of all, the research question and the initial propositions were defined. Then, theoretical propositions were extracted from the investigation done about the theory upon the subject 'project success'. The next step was select the target company and prepare the case study protocol. To collect data, were conducted interviews with some professionals from the two business units and document analysis about company's project management methodology. The data obtained were confronted with the initial and theoretical propositions to make the validation of each of them. Finally, was generated a report showing the results obtained with the research, its limitations, suggestions for future research and the conclusion. The results showed evidences that the target company has a formal process, with defined criterias, for evaluating the success of their projects and, that this assessment is limited to evaluate only the performance of time, cost, scope and quality of the projects. As a conclusion, research has shown evidences that the practices to evaluate the success of the projects of the target company represent only 13% of the theoretical propositions, showing a low adherence to the existing theory. Further studies will be needed to prove the viability or not the use of these theories in project management practices in the day to day of the companies. It is hoped that this work contribute to the development of new theories on the evaluation of the success of the projects and to the increase the project management maturity levels on the organizations. |
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Ronco, DavidEscolas::EAESPDi Serio, Luiz CarlosRovai, Ricardo LeonardoCattini Júnior, Orlando2013-06-14T17:47:04Z2013-06-14T17:47:04Z2013-05-15RONCO, David. A medição e a avaliação do sucesso dos projetos: estudo de caso de empresa. Dissertação (Mestrado Profissional em Administração de Empresas) - FGV - Fundação Getúlio Vargas, São Paulo, 2013.http://hdl.handle.net/10438/10912The strategic plan of an organization is defined based on Mission, Vision and Values and influenced by shareholders' needs, market conditions, demands of the consumers, government regulations and competitors. Organizations have in the projects, vehicles for implementing their strategies. The success of projects executed by an organization is critical to the success of its strategy, however, the definition of project success is not unanimous. This work had the objective to study how companies evaluate the success of their projects. The motivation for this study arose when the lack of clarity about the success of the projects was perceived by the researcher when in contact with project management professionals of some companies. A qualitative study using the case study method was conducted to seek the answer to the research question. This dissertation presents a single-case (embedded) study with the analysis of a company and two of its business units. First of all, the research question and the initial propositions were defined. Then, theoretical propositions were extracted from the investigation done about the theory upon the subject 'project success'. The next step was select the target company and prepare the case study protocol. To collect data, were conducted interviews with some professionals from the two business units and document analysis about company's project management methodology. The data obtained were confronted with the initial and theoretical propositions to make the validation of each of them. Finally, was generated a report showing the results obtained with the research, its limitations, suggestions for future research and the conclusion. The results showed evidences that the target company has a formal process, with defined criterias, for evaluating the success of their projects and, that this assessment is limited to evaluate only the performance of time, cost, scope and quality of the projects. As a conclusion, research has shown evidences that the practices to evaluate the success of the projects of the target company represent only 13% of the theoretical propositions, showing a low adherence to the existing theory. Further studies will be needed to prove the viability or not the use of these theories in project management practices in the day to day of the companies. It is hoped that this work contribute to the development of new theories on the evaluation of the success of the projects and to the increase the project management maturity levels on the organizations.O plano estratégico de uma organização é definido com base na sua missão, visão e valores e sob influência das necessidades dos acionistas, das condições do mercado, das exigências dos consumidores, das regulações governamentais e da concorrência. As organizações têm nos projetos, veículos para a execução de suas estratégias. O sucesso dos projetos executados por uma organização é fundamental para o êxito de sua estratégia, porém, a definição do sucesso de um projeto não é unânime. Este trabalho teve como objetivo estudar a forma como as empresas avaliam o sucesso de seus projetos. A motivação para este estudo surgiu quando a falta de clareza a respeito do sucesso dos projetos foi percebida pelo pesquisador quando em contato com profissionais de gerenciamento de projetos de algumas empresas. Uma pesquisa qualitativa com o uso do método do estudo de caso foi realizada para buscar a resposta à questão da pesquisa. Esta dissertação apresenta um estudo de caso único integrado com a análise de uma empresa e duas de suas unidades de negócio. Em um primeiro momento a questão de pesquisa e as proposições iniciais foram definidas. Depois, proposições de estudo foram extraídas da investigação feita sobre a teoria a respeito do tema 'sucesso dos projetos'. O próximo passo foi selecionar a empresa alvo do estudo e elaborar o protocolo do estudo de caso. Para a coleta dos dados, foram realizadas entrevistas com profissionais das duas unidades de negócio e análises de documentos sobre a metodologia de gerenciamento de projetos da empresa. Os dados foram confrontados com as proposições iniciais e de estudo visando fazer a comprovação de cada uma delas. Por fim, foi gerado um relatório mostrando os resultados obtidos, as limitações da pesquisa, as sugestões para pesquisas futuras e uma conclusão sobre o trabalho. O resultado mostrou evidências de que a organização objeto deste estudo possui um processo formal, com critérios definidos, para avaliar o sucesso de seus projetos e que esta avaliação limita-se a avaliar apenas o desempenho de prazo, custo, escopo e qualidade dos projetos. Como conclusão, a pesquisa mostrou evidências de que a prática da empresa analisada para avaliar o sucesso de seus projetos representa apenas 13% das proposições de estudo, mostrando uma baixa aderência à teoria existente e ainda, que novos estudos serão necessários para se comprovar a viabilidade ou não do uso dessas teorias na prática de gerenciamento de projetos no dia a dia das empresas. Espera-se que este trabalho contribua para o desenvolvimento de novas teorias sobre a avaliação do sucesso dos projetos e para a elevação dos níveis de maturidade em gerenciamento de projetos das organizações.porEstratégiaGerenciamentoMaturidadeMetodologiaProjetosSucessoAdministração de empresasAdministração de projetosAdministração de projetos - AvaliaçãoSucesso nos negóciosPlanejamento estratégicoA medição e a avaliação do sucesso dos projetos: estudo de caso de empresainfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisreponame:Repositório Institucional do FGV (FGV Repositório Digital)instname:Fundação Getulio Vargas (FGV)instacron:FGVinfo:eu-repo/semantics/openAccessORIGINALDissertação de Mestrado - David Ronco.pdfDissertação de Mestrado - David 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InstitucionalPRI |
dc.title.por.fl_str_mv |
A medição e a avaliação do sucesso dos projetos: estudo de caso de empresa |
title |
A medição e a avaliação do sucesso dos projetos: estudo de caso de empresa |
spellingShingle |
A medição e a avaliação do sucesso dos projetos: estudo de caso de empresa Ronco, David Estratégia Gerenciamento Maturidade Metodologia Projetos Sucesso Administração de empresas Administração de projetos Administração de projetos - Avaliação Sucesso nos negócios Planejamento estratégico |
title_short |
A medição e a avaliação do sucesso dos projetos: estudo de caso de empresa |
title_full |
A medição e a avaliação do sucesso dos projetos: estudo de caso de empresa |
title_fullStr |
A medição e a avaliação do sucesso dos projetos: estudo de caso de empresa |
title_full_unstemmed |
A medição e a avaliação do sucesso dos projetos: estudo de caso de empresa |
title_sort |
A medição e a avaliação do sucesso dos projetos: estudo de caso de empresa |
author |
Ronco, David |
author_facet |
Ronco, David |
author_role |
author |
dc.contributor.unidadefgv.por.fl_str_mv |
Escolas::EAESP |
dc.contributor.member.none.fl_str_mv |
Di Serio, Luiz Carlos Rovai, Ricardo Leonardo |
dc.contributor.author.fl_str_mv |
Ronco, David |
dc.contributor.advisor1.fl_str_mv |
Cattini Júnior, Orlando |
contributor_str_mv |
Cattini Júnior, Orlando |
dc.subject.por.fl_str_mv |
Estratégia Gerenciamento Maturidade Metodologia Projetos Sucesso |
topic |
Estratégia Gerenciamento Maturidade Metodologia Projetos Sucesso Administração de empresas Administração de projetos Administração de projetos - Avaliação Sucesso nos negócios Planejamento estratégico |
dc.subject.area.por.fl_str_mv |
Administração de empresas |
dc.subject.bibliodata.por.fl_str_mv |
Administração de projetos Administração de projetos - Avaliação Sucesso nos negócios Planejamento estratégico |
description |
The strategic plan of an organization is defined based on Mission, Vision and Values and influenced by shareholders' needs, market conditions, demands of the consumers, government regulations and competitors. Organizations have in the projects, vehicles for implementing their strategies. The success of projects executed by an organization is critical to the success of its strategy, however, the definition of project success is not unanimous. This work had the objective to study how companies evaluate the success of their projects. The motivation for this study arose when the lack of clarity about the success of the projects was perceived by the researcher when in contact with project management professionals of some companies. A qualitative study using the case study method was conducted to seek the answer to the research question. This dissertation presents a single-case (embedded) study with the analysis of a company and two of its business units. First of all, the research question and the initial propositions were defined. Then, theoretical propositions were extracted from the investigation done about the theory upon the subject 'project success'. The next step was select the target company and prepare the case study protocol. To collect data, were conducted interviews with some professionals from the two business units and document analysis about company's project management methodology. The data obtained were confronted with the initial and theoretical propositions to make the validation of each of them. Finally, was generated a report showing the results obtained with the research, its limitations, suggestions for future research and the conclusion. The results showed evidences that the target company has a formal process, with defined criterias, for evaluating the success of their projects and, that this assessment is limited to evaluate only the performance of time, cost, scope and quality of the projects. As a conclusion, research has shown evidences that the practices to evaluate the success of the projects of the target company represent only 13% of the theoretical propositions, showing a low adherence to the existing theory. Further studies will be needed to prove the viability or not the use of these theories in project management practices in the day to day of the companies. It is hoped that this work contribute to the development of new theories on the evaluation of the success of the projects and to the increase the project management maturity levels on the organizations. |
publishDate |
2013 |
dc.date.accessioned.fl_str_mv |
2013-06-14T17:47:04Z |
dc.date.available.fl_str_mv |
2013-06-14T17:47:04Z |
dc.date.issued.fl_str_mv |
2013-05-15 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
RONCO, David. A medição e a avaliação do sucesso dos projetos: estudo de caso de empresa. Dissertação (Mestrado Profissional em Administração de Empresas) - FGV - Fundação Getúlio Vargas, São Paulo, 2013. |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10438/10912 |
identifier_str_mv |
RONCO, David. A medição e a avaliação do sucesso dos projetos: estudo de caso de empresa. Dissertação (Mestrado Profissional em Administração de Empresas) - FGV - Fundação Getúlio Vargas, São Paulo, 2013. |
url |
http://hdl.handle.net/10438/10912 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.source.none.fl_str_mv |
reponame:Repositório Institucional do FGV (FGV Repositório Digital) instname:Fundação Getulio Vargas (FGV) instacron:FGV |
instname_str |
Fundação Getulio Vargas (FGV) |
instacron_str |
FGV |
institution |
FGV |
reponame_str |
Repositório Institucional do FGV (FGV Repositório Digital) |
collection |
Repositório Institucional do FGV (FGV Repositório Digital) |
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