Políticas públicas em cidadania fiscal: análise do comportamento do cidadão usuário do Programa Todos com a Nota, do Governo do Estado de Pernambuco

Detalhes bibliográficos
Ano de defesa: 2012
Autor(a) principal: Silva, Robson Martins de Abreu
Orientador(a): Pereira Filho, Carlos Eduardo Ferreira
Banca de defesa: Não Informado pela instituição
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Não Informado pela instituição
Programa de Pós-Graduação: Não Informado pela instituição
Departamento: Não Informado pela instituição
País: Não Informado pela instituição
Palavras-chave em Português:
Palavras-chave em Inglês:
Link de acesso: http://hdl.handle.net/10438/10430
Resumo: The main goal of this research was to verify if the campaign 'Todos com a Nota – Módulo Esportivo', instituted by the Government of the State of Pernambuco, provides awareness to the citizen about the social importance of always asking for the tax invoice when paying for goods and services that are subject to the incidence of the ICMS, as well as infer which is the aware population proportion . The theoretical reference embraced knowledge from several fields related to the sphere of the necessity of fiscal awareness, such as tax obedience; tax compliance; tax evasion; tax administration; taxpayer and consumer behavior; fiscal education and fiscal citizenship. In order to reach the goal, it was performed a consumer behavior research at the attending centres for the users of the campaign. The chosen method was a structured survey. The results suggest that the campaign 'Todos com a Nota' provides awareness, and the proportion of the citizens that become aware stays between 5.34% and 10.66% of the users population of 'Modulo Esportivo', that employs magnetic cards to trade receipts for tickets for watching games from the brazilian and state championships of professional soccer. Although this proportion might seem small, deserving a bigger attention from the public administration, if compared to the proportion of citizens that already entered the campaign aware, the improvement was about, at least, 7.21 times, with 95% trust.
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spelling Silva, Robson Martins de AbreuEscolas::EBAPEPinhanez, Monica de Maria Santos FornitaniSantos, Reginaldo SouzaGoldszmidt, Rafael Guilherme BursteinPereira Filho, Carlos Eduardo Ferreira2013-01-28T18:25:29Z2013-01-28T18:25:29Z2012-11-01SILVA, Robson Martins de Abreu. Políticas públicas em cidadania fiscal : análise do comportamento do cidadão usuário do Programa Todos com a Nota, do Governo do Estado de Pernambuco. Dissertação (Mestrado em Administração) - Escola Brasileira de Administração Pública e de Empresas, Fundação Getúlio Vargas - FGV, Rio de Janeiro, 2012.http://hdl.handle.net/10438/10430The main goal of this research was to verify if the campaign 'Todos com a Nota – Módulo Esportivo', instituted by the Government of the State of Pernambuco, provides awareness to the citizen about the social importance of always asking for the tax invoice when paying for goods and services that are subject to the incidence of the ICMS, as well as infer which is the aware population proportion . The theoretical reference embraced knowledge from several fields related to the sphere of the necessity of fiscal awareness, such as tax obedience; tax compliance; tax evasion; tax administration; taxpayer and consumer behavior; fiscal education and fiscal citizenship. In order to reach the goal, it was performed a consumer behavior research at the attending centres for the users of the campaign. The chosen method was a structured survey. The results suggest that the campaign 'Todos com a Nota' provides awareness, and the proportion of the citizens that become aware stays between 5.34% and 10.66% of the users population of 'Modulo Esportivo', that employs magnetic cards to trade receipts for tickets for watching games from the brazilian and state championships of professional soccer. Although this proportion might seem small, deserving a bigger attention from the public administration, if compared to the proportion of citizens that already entered the campaign aware, the improvement was about, at least, 7.21 times, with 95% trust.O objetivo desta pesquisa foi verificar se a Campanha Todos com a Nota – Módulo Esportivo, instituída pelo Governo do Estado de Pernambuco, conscientiza ou não o cidadão acerca da importância social de sempre pedir a nota fiscal nas suas compras sujeitas à incidência do Imposto sobre a Circulação de Mercadorias e Serviços (ICMS), bem como inferir qual a proporção populacional conscientizada. O referencial teórico abraçou conhecimentos de diversos campos afetos à seara da necessidade de conscientização fiscal, tais como obediência tributária, evasão fiscal, Administração Tributária, comportamento do consumidor e do contribuinte, Educação Fiscal e cidadania fiscal. Para atingir o objetivo, foi realizada pesquisa de comportamento do consumidor nos postos de atendimento ao usuário da Campanha. O método utilizado foi uma pesquisa do tipo survey estruturada. Os resultados sugerem que a Campanha Todos com a Nota conscientiza, e a proporção de cidadãos conscientizados sobre a função social do tributo fica entre 5,34% e 10,66% da população de usuários do Módulo Esportivo, que se utiliza de cartões magnéticos para troca de notas/cupons fiscais por ingressos para assistir aos jogos dos campeonatos brasileiro e pernambucano de futebol profissional. Embora esta proporção pareça pequena, merecendo maior atenção da Administração Pública, se compararmos com a proporção de cidadãos que já ingressaram na Campanha conscientizados, a melhoria foi em torno de, no mínimo, 7,21 vezes, com 95% de confiança.porTax complianceTax evasionTax administrationFiscal educationFiscal citzenshipObediência tributáriaSonegação fiscalAdministração tributáriaEducação fiscalCidadania fiscalAdministração de empresasAdministração pública - PernambucoSonegação fiscalAdministração tributáriaPolíticas públicas em cidadania fiscal: análise do comportamento do cidadão usuário do Programa Todos com a Nota, do Governo do Estado de Pernambucoinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisreponame:Repositório Institucional do FGV (FGV Repositório Digital)instname:Fundação Getulio Vargas (FGV)instacron:FGVinfo:eu-repo/semantics/openAccessORIGINALDISSERTAÇÃO - VIA FGV.pdfDISSERTAÇÃO - VIA 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InstitucionalPRI
dc.title.por.fl_str_mv Políticas públicas em cidadania fiscal: análise do comportamento do cidadão usuário do Programa Todos com a Nota, do Governo do Estado de Pernambuco
title Políticas públicas em cidadania fiscal: análise do comportamento do cidadão usuário do Programa Todos com a Nota, do Governo do Estado de Pernambuco
spellingShingle Políticas públicas em cidadania fiscal: análise do comportamento do cidadão usuário do Programa Todos com a Nota, do Governo do Estado de Pernambuco
Silva, Robson Martins de Abreu
Tax compliance
Tax evasion
Tax administration
Fiscal education
Fiscal citzenship
Obediência tributária
Sonegação fiscal
Administração tributária
Educação fiscal
Cidadania fiscal
Administração de empresas
Administração pública - Pernambuco
Sonegação fiscal
Administração tributária
title_short Políticas públicas em cidadania fiscal: análise do comportamento do cidadão usuário do Programa Todos com a Nota, do Governo do Estado de Pernambuco
title_full Políticas públicas em cidadania fiscal: análise do comportamento do cidadão usuário do Programa Todos com a Nota, do Governo do Estado de Pernambuco
title_fullStr Políticas públicas em cidadania fiscal: análise do comportamento do cidadão usuário do Programa Todos com a Nota, do Governo do Estado de Pernambuco
title_full_unstemmed Políticas públicas em cidadania fiscal: análise do comportamento do cidadão usuário do Programa Todos com a Nota, do Governo do Estado de Pernambuco
title_sort Políticas públicas em cidadania fiscal: análise do comportamento do cidadão usuário do Programa Todos com a Nota, do Governo do Estado de Pernambuco
author Silva, Robson Martins de Abreu
author_facet Silva, Robson Martins de Abreu
author_role author
dc.contributor.unidadefgv.por.fl_str_mv Escolas::EBAPE
dc.contributor.member.none.fl_str_mv Pinhanez, Monica de Maria Santos Fornitani
Santos, Reginaldo Souza
Goldszmidt, Rafael Guilherme Burstein
dc.contributor.author.fl_str_mv Silva, Robson Martins de Abreu
dc.contributor.advisor1.fl_str_mv Pereira Filho, Carlos Eduardo Ferreira
contributor_str_mv Pereira Filho, Carlos Eduardo Ferreira
dc.subject.eng.fl_str_mv Tax compliance
Tax evasion
Tax administration
topic Tax compliance
Tax evasion
Tax administration
Fiscal education
Fiscal citzenship
Obediência tributária
Sonegação fiscal
Administração tributária
Educação fiscal
Cidadania fiscal
Administração de empresas
Administração pública - Pernambuco
Sonegação fiscal
Administração tributária
dc.subject.por.fl_str_mv Fiscal education
Fiscal citzenship
Obediência tributária
Sonegação fiscal
Administração tributária
Educação fiscal
Cidadania fiscal
dc.subject.area.por.fl_str_mv Administração de empresas
dc.subject.bibliodata.por.fl_str_mv Administração pública - Pernambuco
Sonegação fiscal
Administração tributária
description The main goal of this research was to verify if the campaign 'Todos com a Nota – Módulo Esportivo', instituted by the Government of the State of Pernambuco, provides awareness to the citizen about the social importance of always asking for the tax invoice when paying for goods and services that are subject to the incidence of the ICMS, as well as infer which is the aware population proportion . The theoretical reference embraced knowledge from several fields related to the sphere of the necessity of fiscal awareness, such as tax obedience; tax compliance; tax evasion; tax administration; taxpayer and consumer behavior; fiscal education and fiscal citizenship. In order to reach the goal, it was performed a consumer behavior research at the attending centres for the users of the campaign. The chosen method was a structured survey. The results suggest that the campaign 'Todos com a Nota' provides awareness, and the proportion of the citizens that become aware stays between 5.34% and 10.66% of the users population of 'Modulo Esportivo', that employs magnetic cards to trade receipts for tickets for watching games from the brazilian and state championships of professional soccer. Although this proportion might seem small, deserving a bigger attention from the public administration, if compared to the proportion of citizens that already entered the campaign aware, the improvement was about, at least, 7.21 times, with 95% trust.
publishDate 2012
dc.date.issued.fl_str_mv 2012-11-01
dc.date.accessioned.fl_str_mv 2013-01-28T18:25:29Z
dc.date.available.fl_str_mv 2013-01-28T18:25:29Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
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dc.identifier.citation.fl_str_mv SILVA, Robson Martins de Abreu. Políticas públicas em cidadania fiscal : análise do comportamento do cidadão usuário do Programa Todos com a Nota, do Governo do Estado de Pernambuco. Dissertação (Mestrado em Administração) - Escola Brasileira de Administração Pública e de Empresas, Fundação Getúlio Vargas - FGV, Rio de Janeiro, 2012.
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identifier_str_mv SILVA, Robson Martins de Abreu. Políticas públicas em cidadania fiscal : análise do comportamento do cidadão usuário do Programa Todos com a Nota, do Governo do Estado de Pernambuco. Dissertação (Mestrado em Administração) - Escola Brasileira de Administração Pública e de Empresas, Fundação Getúlio Vargas - FGV, Rio de Janeiro, 2012.
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