O enfermeiro navegador e a continuidade da assistência na atenção primária à saúde

Detalhes bibliográficos
Ano de defesa: 2024
Autor(a) principal: Oliveira, Charlotte Fógos Cavalcanti de lattes
Orientador(a): Werneck, Alexandre Lins lattes
Banca de defesa: Pompeo, Daniele Alcala lattes, Baptista, Margarete Ártico lattes, Oliveira, Graziela Allana Serra Alves de
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Faculdade de Medicina de São José do Rio Preto
Programa de Pós-Graduação: Programa de Pós-Graduação em Enfermagem
Departamento: Faculdade 1::Departamento 2
País: Brasil
Palavras-chave em Português:
Palavras-chave em Inglês:
Área do conhecimento CNPq:
Link de acesso: http://bdtd.famerp.br/handle/tede/864
Resumo: Objective: To summarize current scientific evidence on the use of patient navigation as an intervention method in primary health care. Methods : This is an integrative review of the literature, carried out through the Prisma-Scr steps. The guiding question was created based on the acronym PCC - P (Population receiving primary care) C (Patient Navigation) C (Primary Health Care). Therefore, the following guiding question was created: “What is the current evidence that uses the nurse navigator as an intervention method in primary health care?” The survey of studies was carried out in the following databases: MEDLINE/PubMed, Scopus (Elsevier), Web of Science and Cochrane Library, with data collection up to march of 2023. To search these databases, the following descriptors were used: Patient Navigation; Nursing; Health Centers; Primary Health Care, combined with each other by the Boolean operators AND and OR . Results : The main sectors of primary health care in which patient navigation was used were related to cancer screening, women's health, children's health, and wounds and dressings, with a higher prevalence in the United States and Canada. As benefits of implementing the nurse navigator; studies have pointed out: greater patient autonomy related to their illness and care, strengthening of the bond between patient and professional, better access to health services, reduction of time between consultation and diagnosis, improvement in patient communication primary sector and other levels of health care, reduction of barriers to accessing services (communication barriers, linguistic understanding and transport). The main challenge identified in implementing the nurse navigator was the lack of human resources. The nurse was the health professional who most played the role of patient navigator, although in conjunction with other functions. Conclusion : The synthesis of evidence has pointed out ways for the implementation of the nurse navigator in primary health care, highlighting its uses and strengths, as well as the challenges to be overcome, at a reduced cost. The results obtained through this integrative review have the potential to impact care management in primary care, through the improvement of work processes, using patient navigation in areas related to care, such as guidance and education of patients and family members, coordination of care, improved adherence to treatment and higher resolution of health problems, increasing network integration and generating continued care.
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spelling Werneck, Alexandre Linshttp://lattes.cnpq.br/7677409796920076Pompeo, Daniele Alcalahttp://lattes.cnpq.br/4860593259310768Baptista, Margarete Árticohttp://lattes.cnpq.br/3088057524962122Oliveira, Graziela Allana Serra Alves dehttp://lattes.cnpq.br/0236139447466032Oliveira, Charlotte Fógos Cavalcanti de2025-07-10T19:17:51Z2024-02-26Oliveira, Charlotte Fógos Cavalcanti de. O enfermeiro navegador e a continuidade da assistência na atenção primária à saúde. 2024. [54 f]. Dissertação( Programa de Pós-Graduação em Enfermagem) - Faculdade de Medicina de São José do Rio Preto, [São José do Rio Preto] .http://bdtd.famerp.br/handle/tede/864Objective: To summarize current scientific evidence on the use of patient navigation as an intervention method in primary health care. Methods : This is an integrative review of the literature, carried out through the Prisma-Scr steps. The guiding question was created based on the acronym PCC - P (Population receiving primary care) C (Patient Navigation) C (Primary Health Care). Therefore, the following guiding question was created: “What is the current evidence that uses the nurse navigator as an intervention method in primary health care?” The survey of studies was carried out in the following databases: MEDLINE/PubMed, Scopus (Elsevier), Web of Science and Cochrane Library, with data collection up to march of 2023. To search these databases, the following descriptors were used: Patient Navigation; Nursing; Health Centers; Primary Health Care, combined with each other by the Boolean operators AND and OR . Results : The main sectors of primary health care in which patient navigation was used were related to cancer screening, women's health, children's health, and wounds and dressings, with a higher prevalence in the United States and Canada. As benefits of implementing the nurse navigator; studies have pointed out: greater patient autonomy related to their illness and care, strengthening of the bond between patient and professional, better access to health services, reduction of time between consultation and diagnosis, improvement in patient communication primary sector and other levels of health care, reduction of barriers to accessing services (communication barriers, linguistic understanding and transport). The main challenge identified in implementing the nurse navigator was the lack of human resources. The nurse was the health professional who most played the role of patient navigator, although in conjunction with other functions. Conclusion : The synthesis of evidence has pointed out ways for the implementation of the nurse navigator in primary health care, highlighting its uses and strengths, as well as the challenges to be overcome, at a reduced cost. The results obtained through this integrative review have the potential to impact care management in primary care, through the improvement of work processes, using patient navigation in areas related to care, such as guidance and education of patients and family members, coordination of care, improved adherence to treatment and higher resolution of health problems, increasing network integration and generating continued care.Objetivo: Resumir as evidências científicas atuais sobre a utilização da navegação de pacientes como método de intervenção na atenção primária à saúde. Métodos: Trata-se de uma revisão integrativa da literatura, realizada por meio das etapas Prisma-Scr. A questão norteadora foi elaborada a partir do acrônimo PCC - P (População em atendimento de cuidados primários) C (Navegação de Pacientes) C (Atenção Primária à Saúde). Desta forma foi elaborada a seguinte questão norteadora: “Quais são as evidências atuais que utilizam o enfermeiro navegador como método de intervenção na atenção primária à saúde?” O levantamento dos estudos foi realizado nas seguintes bases de dados: MEDLINE/PubMed, Scopus (Elsevier), Web of Science e Cochrane Library, com coleta de dados até março de 2023. Para a busca nestas bases de dados foram utilizados os seguintes descritores: Patient Navigation; Nursing; Health Centers; Primary Health Care, combinados entre si pelos operadores booleanos AND e OR. Resultados: Os principais setores da atenção primária à saúde em que a navegação de pacientes foi utilizada foram relacionados ao rastreamento de câncer, saúde da mulher, saúde da criança e em feridas e curativos, com uma maior prevalência nos Estados Unidos e no Canadá. Como benefícios da implementação do enfermeiro navegador, os estudos apontaram: maior autonomia do paciente relacionada a sua doença e cuidado, fortalecimento do elo entre paciente e profissional, melhor acesso aos serviços de saúde, diminuição do tempo entre consulta e diagnóstico, melhora na comunicação do setor primário e os demais níveis de atenção a saúde, redução das barreiras de acesso aos serviços (barreiras de comunicação, compreensão linguísticas e de transporte). O principal desafio identificado na implementação do enfermeiro navegador foi a escassez de recursos humanos. O enfermeiro foi o profissional da saúde que mais desempenhou o papel de navegador de pacientes, embora de forma conjunta com outras funções. Conclusão : A síntese das evidências apontou caminhos para a implementação do enfermeiro navegador na atenção primária à saúde, evidenciando suas utilidades e pontos fortes, bem como, os desafios a serem transpostos, com custo reduzido. Os resultados obtidos por meio desta revisão integrativa têm potencial para impactar a gestão do cuidado na atenção básica, por meio do aprimoramento dos processos de trabalho, utilizando a navegação de pacientes em áreas relacionadas ao cuidado, como a orientação e educação do paciente e familiares, coordenação de cuidados, melhoria de adesão ao tratamento e maior resolutividade dos problemas de saúde, aumentando a integração da rede e gerando um cuidado continuado.Submitted by ROSANGELA KAVANAMI (rokavan@famerp.br) on 2025-07-10T19:17:51Z No. of bitstreams: 1 CHARLOTTE FÓGOS CAVALCANTI DE OLIVEIRA.pdf: 3316859 bytes, checksum: 126696c8ed5eddc5cea3130f66a38fde (MD5)Made available in DSpace on 2025-07-10T19:17:51Z (GMT). No. of bitstreams: 1 CHARLOTTE FÓGOS CAVALCANTI DE OLIVEIRA.pdf: 3316859 bytes, checksum: 126696c8ed5eddc5cea3130f66a38fde (MD5) Previous issue date: 2024-02-26application/pdfporFaculdade de Medicina de São José do Rio PretoPrograma de Pós-Graduação em EnfermagemFAMERPBrasilFaculdade 1::Departamento 2Navegação de PacientesEnfermagemCentros de SaúdeAtenção Primária à SaúdePatient NavigationNursingHealth CentersPrimary Health CareCIENCIAS DA SAUDE::ENFERMAGEMO enfermeiro navegador e a continuidade da assistência na atenção primária à saúdeThe nurse navigator and continuity of care in primary health care: integrative reviewinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesis5708931012041588413500500600-2907770059257635076-7702826533010964327info:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da FAMERPinstname:Faculdade de Medicina de São José do Rio Preto (FAMERP)instacron:FAMERPORIGINALCHARLOTTE FÓGOS CAVALCANTI DE OLIVEIRA.pdfCHARLOTTE FÓGOS CAVALCANTI DE OLIVEIRA.pdfapplication/pdf3316859126696c8ed5eddc5cea3130f66a38fdeMD52LICENSElicense.txtlicense.txttext/plain; charset=utf-82165bd3efa91386c1718a7f26a329fdcb468MD51http://bdtd.famerp.br/bitstream/tede/864/2/CHARLOTTE+F%C3%93GOS+CAVALCANTI+DE+OLIVEIRA.pdfhttp://bdtd.famerp.br/bitstream/tede/864/1/license.txttede/8642025-07-10 16:17:51.062oai:localhost:tede/864Tk9UQTogQ09MT1FVRSBBUVVJIEEgU1VBIFBSw5NQUklBIExJQ0VOw4dBCkVzdGEgbGljZW7Dp2EgZGUgZXhlbXBsbyDDqSBmb3JuZWNpZGEgYXBlbmFzIHBhcmEgZmlucyBpbmZvcm1hdGl2b3MuCgpMSUNFTsOHQSBERSBESVNUUklCVUnDh8ODTyBOw4NPLUVYQ0xVU0lWQQoKQ29tIGEgYXByZXNlbnRhw6fDo28gZGVzdGEgbGljZW7Dp2EsIHZvY8OqIChvIGF1dG9yIChlcykgb3UgbyB0aXR1bGFyIGRvcyBkaXJlaXRvcyBkZSBhdXRvcikgY29uY2VkZSDDoCBVbml2ZXJzaWRhZGUgClhYWCAoU2lnbGEgZGEgVW5pdmVyc2lkYWRlKSBvIGRpcmVpdG8gbsOjby1leGNsdXNpdm8gZGUgcmVwcm9kdXppciwgIHRyYWR1emlyIChjb25mb3JtZSBkZWZpbmlkbyBhYmFpeG8pLCBlL291IApkaXN0cmlidWlyIGEgc3VhIHRlc2Ugb3UgZGlzc2VydGHDp8OjbyAoaW5jbHVpbmRvIG8gcmVzdW1vKSBwb3IgdG9kbyBvIG11bmRvIG5vIGZvcm1hdG8gaW1wcmVzc28gZSBlbGV0csO0bmljbyBlIAplbSBxdWFscXVlciBtZWlvLCBpbmNsdWluZG8gb3MgZm9ybWF0b3Mgw6F1ZGlvIG91IHbDrWRlby4KClZvY8OqIGNvbmNvcmRhIHF1ZSBhIFNpZ2xhIGRlIFVuaXZlcnNpZGFkZSBwb2RlLCBzZW0gYWx0ZXJhciBvIGNvbnRlw7pkbywgdHJhbnNwb3IgYSBzdWEgdGVzZSBvdSBkaXNzZXJ0YcOnw6NvIApwYXJhIHF1YWxxdWVyIG1laW8gb3UgZm9ybWF0byBwYXJhIGZpbnMgZGUgcHJlc2VydmHDp8Ojby4KClZvY8OqIHRhbWLDqW0gY29uY29yZGEgcXVlIGEgU2lnbGEgZGUgVW5pdmVyc2lkYWRlIHBvZGUgbWFudGVyIG1haXMgZGUgdW1hIGPDs3BpYSBhIHN1YSB0ZXNlIG91IApkaXNzZXJ0YcOnw6NvIHBhcmEgZmlucyBkZSBzZWd1cmFuw6dhLCBiYWNrLXVwIGUgcHJlc2VydmHDp8Ojby4KClZvY8OqIGRlY2xhcmEgcXVlIGEgc3VhIHRlc2Ugb3UgZGlzc2VydGHDp8OjbyDDqSBvcmlnaW5hbCBlIHF1ZSB2b2PDqiB0ZW0gbyBwb2RlciBkZSBjb25jZWRlciBvcyBkaXJlaXRvcyBjb250aWRvcyAKbmVzdGEgbGljZW7Dp2EuIFZvY8OqIHRhbWLDqW0gZGVjbGFyYSBxdWUgbyBkZXDDs3NpdG8gZGEgc3VhIHRlc2Ugb3UgZGlzc2VydGHDp8OjbyBuw6NvLCBxdWUgc2VqYSBkZSBzZXUgCmNvbmhlY2ltZW50bywgaW5mcmluZ2UgZGlyZWl0b3MgYXV0b3JhaXMgZGUgbmluZ3XDqW0uCgpDYXNvIGEgc3VhIHRlc2Ugb3UgZGlzc2VydGHDp8OjbyBjb250ZW5oYSBtYXRlcmlhbCBxdWUgdm9jw6ogbsOjbyBwb3NzdWkgYSB0aXR1bGFyaWRhZGUgZG9zIGRpcmVpdG9zIGF1dG9yYWlzLCB2b2PDqiAKZGVjbGFyYSBxdWUgb2J0ZXZlIGEgcGVybWlzc8OjbyBpcnJlc3RyaXRhIGRvIGRldGVudG9yIGRvcyBkaXJlaXRvcyBhdXRvcmFpcyBwYXJhIGNvbmNlZGVyIMOgIFNpZ2xhIGRlIFVuaXZlcnNpZGFkZSAKb3MgZGlyZWl0b3MgYXByZXNlbnRhZG9zIG5lc3RhIGxpY2Vuw6dhLCBlIHF1ZSBlc3NlIG1hdGVyaWFsIGRlIHByb3ByaWVkYWRlIGRlIHRlcmNlaXJvcyBlc3TDoSBjbGFyYW1lbnRlIAppZGVudGlmaWNhZG8gZSByZWNvbmhlY2lkbyBubyB0ZXh0byBvdSBubyBjb250ZcO6ZG8gZGEgdGVzZSBvdSBkaXNzZXJ0YcOnw6NvIG9yYSBkZXBvc2l0YWRhLgoKQ0FTTyBBIFRFU0UgT1UgRElTU0VSVEHDh8ODTyBPUkEgREVQT1NJVEFEQSBURU5IQSBTSURPIFJFU1VMVEFETyBERSBVTSBQQVRST0PDjU5JTyBPVSAKQVBPSU8gREUgVU1BIEFHw4pOQ0lBIERFIEZPTUVOVE8gT1UgT1VUUk8gT1JHQU5JU01PIFFVRSBOw4NPIFNFSkEgQSBTSUdMQSBERSAKVU5JVkVSU0lEQURFLCBWT0PDiiBERUNMQVJBIFFVRSBSRVNQRUlUT1UgVE9ET1MgRSBRVUFJU1FVRVIgRElSRUlUT1MgREUgUkVWSVPDg08gQ09NTyAKVEFNQsOJTSBBUyBERU1BSVMgT0JSSUdBw4fDlUVTIEVYSUdJREFTIFBPUiBDT05UUkFUTyBPVSBBQ09SRE8uCgpBIFNpZ2xhIGRlIFVuaXZlcnNpZGFkZSBzZSBjb21wcm9tZXRlIGEgaWRlbnRpZmljYXIgY2xhcmFtZW50ZSBvIHNldSBub21lIChzKSBvdSBvKHMpIG5vbWUocykgZG8ocykgCmRldGVudG9yKGVzKSBkb3MgZGlyZWl0b3MgYXV0b3JhaXMgZGEgdGVzZSBvdSBkaXNzZXJ0YcOnw6NvLCBlIG7Do28gZmFyw6EgcXVhbHF1ZXIgYWx0ZXJhw6fDo28sIGFsw6ltIGRhcXVlbGFzIApjb25jZWRpZGFzIHBvciBlc3RhIGxpY2Vuw6dhLgo=Biblioteca Digital de Teses e Dissertaçõeshttp://bdtd.famerp.br/PUBhttps://bdtd.famerp.br/oai/requestsbdc@famerp.br||joao.junior@famerp.bropendoar:47112025-07-10T19:17:51Biblioteca Digital de Teses e Dissertações da FAMERP - Faculdade de Medicina de São José do Rio Preto (FAMERP)false
dc.title.por.fl_str_mv O enfermeiro navegador e a continuidade da assistência na atenção primária à saúde
dc.title.alternative.eng.fl_str_mv The nurse navigator and continuity of care in primary health care: integrative review
title O enfermeiro navegador e a continuidade da assistência na atenção primária à saúde
spellingShingle O enfermeiro navegador e a continuidade da assistência na atenção primária à saúde
Oliveira, Charlotte Fógos Cavalcanti de
Navegação de Pacientes
Enfermagem
Centros de Saúde
Atenção Primária à Saúde
Patient Navigation
Nursing
Health Centers
Primary Health Care
CIENCIAS DA SAUDE::ENFERMAGEM
title_short O enfermeiro navegador e a continuidade da assistência na atenção primária à saúde
title_full O enfermeiro navegador e a continuidade da assistência na atenção primária à saúde
title_fullStr O enfermeiro navegador e a continuidade da assistência na atenção primária à saúde
title_full_unstemmed O enfermeiro navegador e a continuidade da assistência na atenção primária à saúde
title_sort O enfermeiro navegador e a continuidade da assistência na atenção primária à saúde
author Oliveira, Charlotte Fógos Cavalcanti de
author_facet Oliveira, Charlotte Fógos Cavalcanti de
author_role author
dc.contributor.advisor1.fl_str_mv Werneck, Alexandre Lins
dc.contributor.advisor1Lattes.fl_str_mv http://lattes.cnpq.br/7677409796920076
dc.contributor.referee1.fl_str_mv Pompeo, Daniele Alcala
dc.contributor.referee1Lattes.fl_str_mv http://lattes.cnpq.br/4860593259310768
dc.contributor.referee2.fl_str_mv Baptista, Margarete Ártico
dc.contributor.referee2Lattes.fl_str_mv http://lattes.cnpq.br/3088057524962122
dc.contributor.referee3.fl_str_mv Oliveira, Graziela Allana Serra Alves de
dc.contributor.authorLattes.fl_str_mv http://lattes.cnpq.br/0236139447466032
dc.contributor.author.fl_str_mv Oliveira, Charlotte Fógos Cavalcanti de
contributor_str_mv Werneck, Alexandre Lins
Pompeo, Daniele Alcala
Baptista, Margarete Ártico
Oliveira, Graziela Allana Serra Alves de
dc.subject.por.fl_str_mv Navegação de Pacientes
Enfermagem
Centros de Saúde
Atenção Primária à Saúde
topic Navegação de Pacientes
Enfermagem
Centros de Saúde
Atenção Primária à Saúde
Patient Navigation
Nursing
Health Centers
Primary Health Care
CIENCIAS DA SAUDE::ENFERMAGEM
dc.subject.eng.fl_str_mv Patient Navigation
Nursing
Health Centers
Primary Health Care
dc.subject.cnpq.fl_str_mv CIENCIAS DA SAUDE::ENFERMAGEM
description Objective: To summarize current scientific evidence on the use of patient navigation as an intervention method in primary health care. Methods : This is an integrative review of the literature, carried out through the Prisma-Scr steps. The guiding question was created based on the acronym PCC - P (Population receiving primary care) C (Patient Navigation) C (Primary Health Care). Therefore, the following guiding question was created: “What is the current evidence that uses the nurse navigator as an intervention method in primary health care?” The survey of studies was carried out in the following databases: MEDLINE/PubMed, Scopus (Elsevier), Web of Science and Cochrane Library, with data collection up to march of 2023. To search these databases, the following descriptors were used: Patient Navigation; Nursing; Health Centers; Primary Health Care, combined with each other by the Boolean operators AND and OR . Results : The main sectors of primary health care in which patient navigation was used were related to cancer screening, women's health, children's health, and wounds and dressings, with a higher prevalence in the United States and Canada. As benefits of implementing the nurse navigator; studies have pointed out: greater patient autonomy related to their illness and care, strengthening of the bond between patient and professional, better access to health services, reduction of time between consultation and diagnosis, improvement in patient communication primary sector and other levels of health care, reduction of barriers to accessing services (communication barriers, linguistic understanding and transport). The main challenge identified in implementing the nurse navigator was the lack of human resources. The nurse was the health professional who most played the role of patient navigator, although in conjunction with other functions. Conclusion : The synthesis of evidence has pointed out ways for the implementation of the nurse navigator in primary health care, highlighting its uses and strengths, as well as the challenges to be overcome, at a reduced cost. The results obtained through this integrative review have the potential to impact care management in primary care, through the improvement of work processes, using patient navigation in areas related to care, such as guidance and education of patients and family members, coordination of care, improved adherence to treatment and higher resolution of health problems, increasing network integration and generating continued care.
publishDate 2024
dc.date.issued.fl_str_mv 2024-02-26
dc.date.accessioned.fl_str_mv 2025-07-10T19:17:51Z
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dc.identifier.citation.fl_str_mv Oliveira, Charlotte Fógos Cavalcanti de. O enfermeiro navegador e a continuidade da assistência na atenção primária à saúde. 2024. [54 f]. Dissertação( Programa de Pós-Graduação em Enfermagem) - Faculdade de Medicina de São José do Rio Preto, [São José do Rio Preto] .
dc.identifier.uri.fl_str_mv http://bdtd.famerp.br/handle/tede/864
identifier_str_mv Oliveira, Charlotte Fógos Cavalcanti de. O enfermeiro navegador e a continuidade da assistência na atenção primária à saúde. 2024. [54 f]. Dissertação( Programa de Pós-Graduação em Enfermagem) - Faculdade de Medicina de São José do Rio Preto, [São José do Rio Preto] .
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