A RESILIENCIA NO AMBIENTE ORGANIZACIONAL: comportamentos resilientes entre funcionários com o cargo de especialista.

• Ano de defesa: 2017
• Autor(a) principal: Ferraz, Sueli de Fátima da Silva
• Orientador(a): Custodio, Eda Marconi
• Banca de defesa: Maia, Marcos Antonio de Oliveira, Macambira , Magno Oliveira
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Metodista de Sao Paulo
• Programa de Pós-Graduação: Psicologia da Saude
• Departamento: Psicologia da Saude:Programa de Pos Graduacao em Psicologia da Saude
• País: Brasil
• Palavras-chave em Português: resiliência. bem estar. saúde. desenvolvimento profissional
• Palavras-chave em Inglês: resilience. well-being. health. professional development
• Área do conhecimento CNPq: CIENCIAS HUMANAS::PSICOLOGIA
• Link de acesso: http://tede.metodista.br/jspui/handle/tede/1691

The business environment has been even more competitive and demanding throughout time. Demands have to be fulfilled faster and faster. The quality of results can be measured by observing the connection between goals and indicators, which can show a tendency that defines the achievement of the company’s goals The increased competitiveness of companies and employees can lead them to a constant and permanent pressure that raises the stress levels in the organization and makes workers more suscetible to diseases.The aim of this research is to identify which resilient behaviors are common among specialist employees of a company. The people who behave in a resilient way are usually more resistant to the work-related pressure and more able to balance personal lives and professional development, while the ones who are less resilient constanly get sick and have a high number of absences at work. It can lead them to low performance and slower career development. According to some authors, resilience can be developed, so, how can we develop a resilient profile on these professionals which allows them to achieve better levels of health and well-being? This paper aims on analyzing the resilience on 17 specialists of a multinational company through QuestResiliencia (Barbosa, 2006). The methodology used is descriptive and exploratory. The tool allowed us to map the resilient behavior beliefs and describe how the answers organize the beliefs patterns while facing stress. The common beliefs are self-confidence, empathy, self-control, optimism, meaning of life, body language, conquering and mantaining