Vivências dos gestores de uma IES privada em relação ao seu trabalho: intervenção em clínica psicodinâmica do trabalho

• Ano de defesa: 2012
• Autor(a) principal: Silva, Fabiana Custódio e
• Orientador(a): Macêdo, Kátia Barbosa
• Banca de defesa: Freitas, Lêda Gonçalves de , Mendonça, Helenides
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Pontifícia Universidade Católica de Goiás
• Programa de Pós-Graduação: Programa de Pós-Graduação STRICTO SENSU em Psicologia
• Departamento: Ciências Humanas
• País: BR
• Palavras-chave em Português: psicodinâmica; trabalho; gestores; vivências de prazer-sofrimento
• Palavras-chave em Inglês: psychotherapy; work; managers; pleasure-pain
• Área do conhecimento CNPq: CNPQ::CIENCIAS HUMANAS::PSICOLOGIA
• Link de acesso: https://tede2.pucgoias.edu.br/handle/tede/1806

This study is the result of a survey conducted in a Private Institution of Higher Education. What motivated this study, specifically, the performance of managers with respect to clinical studies of psychodynamic work, stems from the need to study the subjectivity of the worker. This is a case study of a descriptive and exploratory, based on clinical studies of psychodynamic work. The overall goal of the research was to examine the subjective experiences of managers of a private IES in relation to their work. The specific objectives was to: gather information on the functions of management in the higher education institution; know the organization of work; analyze working conditions; analyze labor relations; analyze the experiences of pleasure and pain related to work as managers; examine the coping strategies used by managers to deal with the suffering that comes from work. Thus, the problem of this research which seeks to analyze the experiences of managers of a private institution, in relation to their work. For data collection were conducted six meetings of collective discussion, supported the research for the categories presented by Dejours: the first major category covers the organization of work, labor relations and working conditions, the second major category studied mobilization subjective and the third large category that includes suffering, defenses and pathologies. The study gathered six managers who worked in the same hierarchical level. The technique for data analysis was the analysis thematic category. After transcribing the data, analyzes were performed frequency of appearance of the text elements and perform the analysis of the relationship between the categories studied. The data indicate that the organization's work is characterized by the existence of rules and norms of the organization, prioritization of work, lack of direct benefits, rigidity of working hours, imposing a hierarchical structure and vertical, extreme lack of autonomy, lack of recognition and subordination to the leadership and work overload. There is a predominance of experiences of suffering arising from work organization. However, regarding the experiences of pleasure, managers consider working relationships with peers which in turn are held in a friendly, encouraging social and professional relationships, as well as the satisfaction, pride and sense at work. The subjective mobilization, allows the worker to have pleasure and strategies that make the real happening. Some collective defenses to face the difficulties related to work were analyzed, as well as the physical and psychosocial damage that allowed feel physical symptoms resulting from work situations and thus can interfere with social and family life. Coping strategies used to indicate denial and / or rationalization of labor in the form of: conformism, submission and / or acceptance, especially with regard to the organization and working conditions.