Remuneração variável no serviço público
Ano de defesa: | 2018 |
---|---|
Autor(a) principal: | |
Orientador(a): | |
Banca de defesa: | |
Tipo de documento: | Dissertação |
Tipo de acesso: | Acesso aberto |
Idioma: | por |
Instituição de defesa: |
Pontifícia Universidade Católica de São Paulo
|
Programa de Pós-Graduação: |
Programa de Estudos Pós-Graduados em Administração
|
Departamento: |
Faculdade de Economia, Administração, Contábeis e Atuariais
|
País: |
Brasil
|
Palavras-chave em Português: | |
Palavras-chave em Inglês: | |
Área do conhecimento CNPq: | |
Link de acesso: | https://tede2.pucsp.br/handle/handle/21898 |
Resumo: | With the economic and financial crisis that has hit the world since 2008 and in Brazil with more intensity starting in 2014, reducing the resources for the provision of public services and for financing the functioning of the State and even before, from the economic crises that began in the twentieth century, the public service has sought private management models that reduce the costs of maintaining the public machine, improve service delivery, and create incentives for satisfaction in the work environment and commitment to the results of delivered services. The variable remuneration is one of these models brought from the private initiative to the public service, which has had a lot of contestation in the last decades (OECD, 2005, PERRY, ENGBERS, JUN, 2009; BOWMAN, 2010; WEIBEL, ROSK, OSTERLOH, 2010) but still holds in the governments of underdeveloped countries such as Brazil, an attraction as a model of compensation for people that would bring good results. The State of São Paulo has adopted in large part the careers of its staff members the variable compensation linked to collective goals of productivity starting in 2008, and in the present year - 2018 - ten years of its implementation are completed, which is why This research investigated its impacts according to the opinion of the managers of the affected servers and their class representatives, to verify if it is an alternative to improve the provision of public services and if it is also a form of remuneration that brings to the servers greater personal satisfaction and commitment in the job. The results of the research, with interviews in thirty-six servers, showed that it did not promote greater productivity in the last ten years in the five careers surveyed (Three from the Education Department, one from the Public Security Secretariat and one from the Treasury Department) and which also did not promote improvement in the personal satisfaction of the servers in the work environment and commitment to the results. However, it was verified that it managed to change the focus of the bureaucratic process servers, which constitutes a great problem in public administration, for results, which really matters to society |
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Nogueira, Arnaldo José França Mazzeihttp://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K8478513U6Marin, Lauro Kuester2019-02-04T10:53:21Z2018-12-18Marin, Lauro Kuester. Remuneração variável no serviço público. 2018. 212 f. Dissertação (Mestrado em Administração) – Programa de Estudos Pós-Graduados em Administração, Pontifícia Universidade Católica de São Paulo, São Paulo, 2018.https://tede2.pucsp.br/handle/handle/21898With the economic and financial crisis that has hit the world since 2008 and in Brazil with more intensity starting in 2014, reducing the resources for the provision of public services and for financing the functioning of the State and even before, from the economic crises that began in the twentieth century, the public service has sought private management models that reduce the costs of maintaining the public machine, improve service delivery, and create incentives for satisfaction in the work environment and commitment to the results of delivered services. The variable remuneration is one of these models brought from the private initiative to the public service, which has had a lot of contestation in the last decades (OECD, 2005, PERRY, ENGBERS, JUN, 2009; BOWMAN, 2010; WEIBEL, ROSK, OSTERLOH, 2010) but still holds in the governments of underdeveloped countries such as Brazil, an attraction as a model of compensation for people that would bring good results. The State of São Paulo has adopted in large part the careers of its staff members the variable compensation linked to collective goals of productivity starting in 2008, and in the present year - 2018 - ten years of its implementation are completed, which is why This research investigated its impacts according to the opinion of the managers of the affected servers and their class representatives, to verify if it is an alternative to improve the provision of public services and if it is also a form of remuneration that brings to the servers greater personal satisfaction and commitment in the job. The results of the research, with interviews in thirty-six servers, showed that it did not promote greater productivity in the last ten years in the five careers surveyed (Three from the Education Department, one from the Public Security Secretariat and one from the Treasury Department) and which also did not promote improvement in the personal satisfaction of the servers in the work environment and commitment to the results. However, it was verified that it managed to change the focus of the bureaucratic process servers, which constitutes a great problem in public administration, for results, which really matters to societyCom a crise econômica e financeira que se abateu no Mundo a partir de 2008, e no Brasil com mais intensidade a partir de 2014, reduzindo os recursos para a prestação de serviços públicos e para financiamento do Estado, e, mesmo antes, a partir de crises econômicas iniciadas no século XX, o serviço público tem procurado na iniciativa privada modelos de gestão que diminuam os custos da manutenção da máquina pública, que aprimorem a prestação de serviços e criem na gestão de pessoas incentivos a aumento de produtividade, associados à satisfação no ambiente de trabalho e comprometimento com os resultados dos serviços entregues. A remuneração variável é um destes modelos trazidos da inciativa privada para o serviço público que tem sofrido muita contestação nas últimas décadas (OCDE, 2005; PERRY; ENGBERS; JUN, 2009; BOWMAN, 2010; WEIBEL; ROSK; OSTERLOH, 2010), porém, que ainda mantém nos governos de países subdesenvolvidos, como o Brasil, uma atração como modelo de remuneração de pessoas que traria bons resultados. O Estado de São Paulo adotou em grande parte das carreiras de seu funcionalismo a remuneração variável vinculada a metas coletivas de produtividade a partir do ano de 2008, e no presente ano – 2018 – completam-se dez anos de sua implantação, motivo pelo qual a presente pesquisa investigou seus impactos segundo a opinião dos gestores dos servidores afetados e seus representantes classistas, para verificar se ela é uma alternativa para melhorar a prestação de serviços públicos e se também é uma forma de remuneração que traria aos servidores maior satisfação pessoal e comprometimento no trabalho. Os resultados da pesquisa, com entrevistas em trinta e seis servidores, mostraram que ela não promoveu uma maior produtividade nos últimos dez anos nas cinco carreiras pesquisadas (Três da Secretaria da Educação, uma da Secretaria de Segurança Pública e uma da Secretaria da Fazenda), e que também não promoveu melhora na satisfação pessoal dos servidores no ambiente de trabalho e comprometimento com os resultados. Porém, verificou-se que ela conseguiu mudar o foco dos servidores de processos burocráticos, que se constitui em grande problema na administração pública, para resultados, que é o que realmente interessa à sociedadeapplication/pdfhttp://tede2.pucsp.br/tede/retrieve/48147/Lauro%20Kuester%20Marin.pdf.jpgporPontifícia Universidade Católica de São PauloPrograma de Estudos Pós-Graduados em AdministraçãoPUC-SPBrasilFaculdade de Economia, Administração, Contábeis e AtuariaisRemuneração variávelServiço público - Produtividade do trabalhoMetas em administração de pessoalVariable remunerationCivil service - Labor productivityGoal setting in personnel managementCNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAORemuneração variável no serviço públicoDissertaçãoinfo:eu-repo/semantics/masterThesisinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da PUC_SPinstname:Pontifícia Universidade Católica de São Paulo (PUC-SP)instacron:PUC_SPTEXTLauro Kuester Marin.pdf.txtLauro Kuester Marin.pdf.txtExtracted texttext/plain471721https://repositorio.pucsp.br/xmlui/bitstream/handle/21898/4/Lauro%20Kuester%20Marin.pdf.txtb8a4ea93e0647d164dacdc86265a0e6fMD54LICENSElicense.txtlicense.txttext/plain; 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dc.title.por.fl_str_mv |
Remuneração variável no serviço público |
title |
Remuneração variável no serviço público |
spellingShingle |
Remuneração variável no serviço público Marin, Lauro Kuester Remuneração variável Serviço público - Produtividade do trabalho Metas em administração de pessoal Variable remuneration Civil service - Labor productivity Goal setting in personnel management CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
title_short |
Remuneração variável no serviço público |
title_full |
Remuneração variável no serviço público |
title_fullStr |
Remuneração variável no serviço público |
title_full_unstemmed |
Remuneração variável no serviço público |
title_sort |
Remuneração variável no serviço público |
author |
Marin, Lauro Kuester |
author_facet |
Marin, Lauro Kuester |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Nogueira, Arnaldo José França Mazzei |
dc.contributor.authorLattes.fl_str_mv |
http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K8478513U6 |
dc.contributor.author.fl_str_mv |
Marin, Lauro Kuester |
contributor_str_mv |
Nogueira, Arnaldo José França Mazzei |
dc.subject.por.fl_str_mv |
Remuneração variável Serviço público - Produtividade do trabalho Metas em administração de pessoal |
topic |
Remuneração variável Serviço público - Produtividade do trabalho Metas em administração de pessoal Variable remuneration Civil service - Labor productivity Goal setting in personnel management CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
dc.subject.eng.fl_str_mv |
Variable remuneration Civil service - Labor productivity Goal setting in personnel management |
dc.subject.cnpq.fl_str_mv |
CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
description |
With the economic and financial crisis that has hit the world since 2008 and in Brazil with more intensity starting in 2014, reducing the resources for the provision of public services and for financing the functioning of the State and even before, from the economic crises that began in the twentieth century, the public service has sought private management models that reduce the costs of maintaining the public machine, improve service delivery, and create incentives for satisfaction in the work environment and commitment to the results of delivered services. The variable remuneration is one of these models brought from the private initiative to the public service, which has had a lot of contestation in the last decades (OECD, 2005, PERRY, ENGBERS, JUN, 2009; BOWMAN, 2010; WEIBEL, ROSK, OSTERLOH, 2010) but still holds in the governments of underdeveloped countries such as Brazil, an attraction as a model of compensation for people that would bring good results. The State of São Paulo has adopted in large part the careers of its staff members the variable compensation linked to collective goals of productivity starting in 2008, and in the present year - 2018 - ten years of its implementation are completed, which is why This research investigated its impacts according to the opinion of the managers of the affected servers and their class representatives, to verify if it is an alternative to improve the provision of public services and if it is also a form of remuneration that brings to the servers greater personal satisfaction and commitment in the job. The results of the research, with interviews in thirty-six servers, showed that it did not promote greater productivity in the last ten years in the five careers surveyed (Three from the Education Department, one from the Public Security Secretariat and one from the Treasury Department) and which also did not promote improvement in the personal satisfaction of the servers in the work environment and commitment to the results. However, it was verified that it managed to change the focus of the bureaucratic process servers, which constitutes a great problem in public administration, for results, which really matters to society |
publishDate |
2018 |
dc.date.issued.fl_str_mv |
2018-12-18 |
dc.date.accessioned.fl_str_mv |
2019-02-04T10:53:21Z |
dc.type.driver.fl_str_mv |
Dissertação info:eu-repo/semantics/masterThesis |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
Marin, Lauro Kuester. Remuneração variável no serviço público. 2018. 212 f. Dissertação (Mestrado em Administração) – Programa de Estudos Pós-Graduados em Administração, Pontifícia Universidade Católica de São Paulo, São Paulo, 2018. |
dc.identifier.uri.fl_str_mv |
https://tede2.pucsp.br/handle/handle/21898 |
identifier_str_mv |
Marin, Lauro Kuester. Remuneração variável no serviço público. 2018. 212 f. Dissertação (Mestrado em Administração) – Programa de Estudos Pós-Graduados em Administração, Pontifícia Universidade Católica de São Paulo, São Paulo, 2018. |
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https://tede2.pucsp.br/handle/handle/21898 |
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por |
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Pontifícia Universidade Católica de São Paulo |
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Programa de Estudos Pós-Graduados em Administração |
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PUC-SP |
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Brasil |
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Faculdade de Economia, Administração, Contábeis e Atuariais |
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Pontifícia Universidade Católica de São Paulo |
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