The use of gamification to support the onboarding of newcomers in oss

• Ano de defesa: 2018
• Autor(a) principal: Toscani, Carolina Lemos
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: eng
• Instituição de defesa: Pontifícia Universidade Católica do Rio Grande do Sul; Escola Politécnica; Brasil; PUCRS; Programa de Pós-Graduação em Ciência da Computação
• Palavras-chave em Português: Gamification; Novatos; Software Livre; Colaboração; Qualitativo; Newcomers; Open Source Software; Collaboration; Qualitative; CIENCIA DA COMPUTACAO::TEORIA DA COMPUTACAO
• Link de acesso: http://tede2.pucrs.br/tede2/handle/tede/8783

Open Source Software (OSS) projects depend on volunteers’ contributions and need a continuous influx of newcomers for their sustainability. However, newcomers face many barriers when making their first contribution. In a previous work, a web based portal called FLOSSCoach was proposed to support the first contribution of newcomers to OSS. The preliminary evaluation of the portal indicated that FLOSSCoach has played an important role in guiding newcomers and in lowering barriers related to the orientation and the contribution processes. On the other hand, gamification is widely used to engage and motivate people to accomplish tasks and improve their performance. The main goal of this research is to gamify the FLOSSCoach portal aiming to identify how gamification can support the newcomers first contributions in OSS projects. We used a Generic Framework for apply gamification in environments to guide the gamification, that result eight game elements. From these results, a preliminary FLOSSCoach gamification proposal was built in the and the proposal evaluation was conducted with wireframes FLOSSCoach Gamification Proposal phase. Changes and a second evaluation with high-fidelity prototype in the second, during the Proposal Refinement. As a result of this process, we have the FLOSSCoach gamification proposal.