Resiliência na cadeia de suprimentos: uma análise do estágio atual dos hospitais privados brasileiros

• Ano de defesa: 2024
• Autor(a) principal: Ponte, Cristiano Barreira da
• Orientador(a): Santos, Sandra Maria dos
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Área do conhecimento CNPq: CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO
• Link de acesso: http://repositorio.ufc.br/handle/riufc/79984

Since the beginning of the 21st century, the globalization of markets, as well as the increasing frequency and intensity of disruptive events that cause instability in the supply of materials and services, such as natural disasters, pandemics, wars and economic crises, have led organizations to seek to make their supply chains more resilient, that is, capable of adapting and recovering quickly from disruptions, minimizing the negative effects and maintaining their essential operations. In health institutions, where stock shortages cause serious losses to patient care, this resilience becomes critical. In this context, this study aims to investigate the current stage of Brazilian private hospitals with regard to the resilience of their supply chains, evaluating the effects of risk management and a package of capabilities consisting of analytical orientation, collaboration, flexibility and visibility for improving resilience levels. The study used quantitative methods and can be classified as explanatory and descriptive in terms of its purposes and as a field study using the survey method in terms of its means. Data collection was carried out through a survey based on the model proposed by Alvarenga et al. (2021). The SEM-PLS method (partial least squares structural equation modeling) was used for data analysis. The results showed that the capabilities package has a positive impact on resilience in hospital supply chains, while risk management did not show a statistically significant relationship with resilience. In addition to confirming the positive influence of the capabilities package on the resilience of hospital supply chains, the findings of this study reinforce the need for an integrated approach to resilience management. The use of the SEM PLS method demonstrated that traditional risk mitigation practices, when applied in isolation, are not sufficient to strengthen the recovery capacity of hospital supply chains. This suggests that Brazilian private hospitals can benefit significantly from investing in collaborative strategies, greater operational visibility, and increased flexibility in managing inventories and suppliers. These results contribute to the academic literature by replicating and validating the theoretical model proposed by Alvarenga et al. (2021) in a critical yet underexplored sector in Brazil.