Saúde mental em tempos de pandemia: um programa de comunicação interna de atenção à saúde do servidor da Universidade Federal de Goiás

• Ano de defesa: 2021
• Autor(a) principal: Barreto, Beatriz Carvalho
• Orientador(a): Bevilacqua, Solon
• Banca de defesa: Bevilacqua, Solon, Amaral, Tatiana Gondim do, Martins, Elvis Silveira
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Federal de Goiás
• Programa de Pós-Graduação: PROFIAP - Programa de Pós-graduação em Administração Pública Andifes (FCT)
• Departamento: Faculdade de Ciências e Tecnologia - FCT (RG)
• País: Brasil
• Palavras-chave em Português: COVID-19; Saúde mental; Comunicação; Educação; Setor público
• Palavras-chave em Inglês: COVID-19; Mental health; Communication; Education; Public sector
• Área do conhecimento CNPq: CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA::ORGANIZACOES PUBLICAS
• Link de acesso: http://repositorio.bc.ufg.br/tede/handle/tede/11757

In conjunction with emergency public health actions to control a pandemic of the new coronavirus that emerged in China in 2019 and spread rapidly around the world in early 2020, there are several emergency efforts to reduce the negative impact on workers' mental health. In the context of education, the pandemic imposed social isolation as a preventive measure, as educational environments have a high flow of people. This scenario also changes the routine of employees at the Federal University of Goiás, a public higher education institution. In this sense, the objective of this study is to understand if there is an impact relationship between the Covid-19 pandemic and the mental health of the servers and how can communication contribute to reducing the impact of the pandemic on the mental health of the UFG servers? First, it is intended to characterize the psychological suffering of the servers. The methodology used analyzes secondary data from an institutional survey carried out by the UFG, through the case study, which consists of using techniques for surveying and analyzing information from multiple sources in order to deepen the issues of a single group. A descriptive analysis of the data, frequency distribution and correspondence analysis was performed for the variables with the response categories. Data analyzes were performed using the Sphinx® system. With this, it is intended to propose measures to reduce the negative impact of the pandemic on the mental health of the professional academic community, through the proposition of an internal communication program for the health care of the UFG civil servants. Based on this study, it is examined that there is an impact relationship between the Covid-19 pandemic and the mental health of university employees, in addition to the work regime, as it included most UFG employees in Remote work has also been configured as a catalyst for mental disorders such as anxiety, depression and others. It must also be considered that some groups of servants felt the effects of these measures at a higher level, such as the elderly, professionals who have children, especially those belonging to the female gender and outsourced workers.