Assédio moral no trabalho: estudo com membros de conselhos de enfermagem acerca de processos éticos

• Ano de defesa: 2017
• Autor(a) principal: Lucena, Pablo Leonid Carneiro
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Federal da Paraíba; Brasil; Enfermagem; Programa de Pós-Graduação em Enfermagem; UFPB
• Palavras-chave em Português: Enfermagem; Assédio Moral; Violência no trabalho; Ética; Legislação; Bibliometria; Nursing; Bullying; Workplace Violence; Ethic; Legislation; Bibliometrics; Enfermería; Acoso moral.; Violencia laboral; Legislación; Bibliometría; CIENCIAS DA SAUDE::ENFERMAGEM
• Link de acesso: https://repositorio.ufpb.br/jspui/handle/tede/9390

Introduction: bullying is a type of violence in a repetitive and prolonged way, capable of promoting physical and psychological damage to its victims. This dissertation is composed of two articles. Article 1 - Scientific production on bullying and nursing: bibliometric study. Aim: to verify bibliometric indicators of scientific production available in online journals that deal with bullying and nursing. Method: bibliometric study. Bradford’s law was used, and the Zipf’s law was combined with textual statistics (Iramutec). Sample consisting of 111 publications in Portuguese, English and Spanish, available in national and international databases, from 2000 to 2016. Results: production predominantly published in the last ten years and prepared in co-authorship. Main authors linked to 91 institutions, distributed in 24 countries. The United States of America, Brazil and Australia were the countries that published the most. Nursing staff and nursing students made up the main research populations, and the hospital environment was the most investigated scenario. The journals with the largest number of publications (Bradford Nucleus) have international scientific influence. The terms with the highest semantic power and high frequency in the abstracts were bullying, assédio moral and acoso moral. Conclusion: the indicators point out that bullying occurs in the nursing work environment in several countries, and that the number of publications in this area tends to grow. However, it is necessary to expand research involving diverse scenarios, including professionals and nursing students, which will contribute to the better knowledge and face this phenomenon. Article 2 - Workplace bullying: study with members of Nursing Councils about ethical processes. Aim: to investigate bullying based on the positioning of nursing counselors about ethical processes in this topic. Method: exploratory-descriptive study with quantitative approach. Data collection performed through online platform. The sample consisted of 80 counselors from the Federal Nursing Council/Regional Councils, from the five geographic regions of Brazil. Results: from the obtained data, it was observed that 86.25% of the counselors performed judgments of nursing professionals denounced for the practice of workplace bulling. Regarding the processes in this thematic area, 77.5% of the participants mentioned finding some difficulty, among the main ones are the absence of witnesses and evidence of the acts denounced, being the latter, the main (68.52%) reason for filings and acquittals in some cases. The characterization of the phenomenon was not consensual in relation to the frequency of the aggressions and the total time of exposure of the victim to the violence. However, 95% consider that the aggressor can manifest through various behaviors. To prove the assaults, victims can use witness reports, record-keeping, virtual messages, and psychological statements, as they are widely accepted by counselors. The warning penalty for the harasser was considered as insufficient by 68.7% of the counselors. All participants consider important the proposal to create an instrument to assist in the investigation of complaints involving the practice of bullying. Conclusion: ethical processes actively collaborate in tackling workplace bullying, however, it is important that the Nursing Councils support new prevention strategies and adopt instruments that guide the investigation of denouncements, providing greater support for the formation of conviction of counselors in the judgments involving this practice.