Satisfação no trabalho e adoecimento psíquico entre os profissionais de enfermagem de um hospital universitário

• Ano de defesa: 2018
• Autor(a) principal: Nóbrega, Ane Cele de Melo
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Brasil; UFRN; PROGRAMA DE PÓS–GRADUAÇÃO EM GESTÃO DE PROCESSOS INSTITUCIONAIS
• Palavras-chave em Português: Satisfação no trabalho; Profissionais da enfermagem; Hospitais universitários; Transtornos mentais comuns; CNPQ::CIENCIAS HUMANAS: GESTÃO DE PROCESSOS INSTITUCIONAIS
• Link de acesso: https://repositorio.ufrn.br/jspui/handle/123456789/26472

The work has undergone changes due to the numerous socioeconomic transformations, technological innovations, globalization and development of the organizations. The good performance of workers can be influenced by several behavioral factors, among them, satisfaction at work, understood as an affective bond of the worker with his work. Being satisfied with the job can have positive consequences not only in the professional scope, but also influence the social life, the physical and psychological health of the worker. Dissatisfaction, in turn, can be associated with illness and malaise in work contexts. The objective of the present investigation was to perform a diagnosis about work satisfaction, considering its determinants and effects on mental health of nursing professionals at the Hospital University Onofre Lopes (HUOL) Federal University of Rio Grande do Norte - UFRN. The cross-sectional and descriptive study used a quantitative approach, with the participation of 94 professionals and data collection was performed through questionnaires aimed at identifying the demographic and functional sociodemographic profile, as well as the satisfaction of work satisfaction and the incidence of common mental disorders (CMD) and the data were analyzed using descriptive and inferential statistics. It was found that there were moderate levels of job satisfaction in the study group, with the "Satisfaction with the Physical Work Environment" factor being the least likely to cause dissatisfaction, while "Satisfaction with Hierarchical Relations" was a determinant for the workers' dissatisfaction. The results also evidenced the occurrence of CMD in 92.47% of the professionals. When relating the satisfaction and illness phenomena, it is observed a low-moderate correlation, indicating that the nursing professionals who are not very satisfied probably have 6.52 chances to manifest some disorder. It is suggested to broaden the discussion about the organization of the work process aiming at improvements in the management and greater participation and appreciation of the nursing professionals, in order to promote greater satisfaction and well-being of the worker and, consequently, better service to the users of the service.