Cultura de segurança do paciente: percepções e atitudes dos trabalhadores nas instituições hospitalares de Santa Maria
Ano de defesa: | 2015 |
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Autor(a) principal: | |
Orientador(a): | |
Banca de defesa: | , , |
Tipo de documento: | Dissertação |
Tipo de acesso: | Acesso aberto |
Idioma: | por |
Instituição de defesa: |
Universidade Federal de Santa Maria
|
Programa de Pós-Graduação: |
Programa de Pós-Graduação em Enfermagem
|
Departamento: |
Enfermagem
|
País: |
BR
|
Palavras-chave em Português: | |
Palavras-chave em Inglês: | |
Área do conhecimento CNPq: | |
Link de acesso: | http://repositorio.ufsm.br/handle/1/7443 |
Resumo: | Patient safety culture is a key component to the quality of health services. This study aims to analyze the attitudes and perceptions of professionals working directly or indirectly in the care of the hospitalized patient regarding the patient safety culture. This is a cross-sectional study, conducted in 2014, with professionals in the field of health and support services in seven hospitals in Santa Maria, Rio Grande do Sul, Brazil. As a research tool, used the Brazilian version of the Safety Attitudes Questionnaire (SAQ) and sociodemographic and labor issues of workers. Data were organized in Epiinfo 6.04® program, and doubled entered independently. After the correction of errors and inconsistencies, conducted the analysis in PASW Statistic® program, using descriptive and analytical statistics. The cutoff for positive assessment of safety culture was ≥ 75 points. The SAQ was measured by the total score and its six areas. As a result, participated in the study 2,634 professionals, having female predominance (72.6%), aged between 19 and 38 years (50.9%), working in mixed shifts (45.1%), contact the patients (71.6%), which did not have another job (79.9%) and have no overtime work (66.2%). The internal consistency of the SAQ was 0.90. The total score SAQ ranged from 13.9 to 97.9, with an average of 70.1 and a mean of 68.4 (± 13.4). Positive evaluation is evidenced in the fields working as a team and Climate Job satisfaction, with an average of 75 and 90 respectively, indicating that, as much as there are difficulties in the workplace, professionals expressed happiness for what they do, valued colleagues and the place in which they worked. The other areas negatively rated for safety culture (<75). The Hospital Management Perception domain had the lowest score (average 60). When the two professional groups being compared (health and support), we identified little variability in the assessment of areas, although the support of professionals tend to lower scores. The results presented should not be analyzed in isolation, but as backings for the enactment of improvement initiatives in order to improve the quality of patient care and professionals. |
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2015-11-112015-11-112015-02-27BARATTO, Mari Angela Meneghetti. CULTURE OF PATIENT SAFETY: PERCEPTIONS AND ATTITUDES OF WORKERS IN HOSPITAL INSTITUTIONS OF SANTA MARIA. 2015. 188 f. Dissertação (Mestrado em Enfermagem) - Universidade Federal de Santa Maria, Santa Maria, 2015.http://repositorio.ufsm.br/handle/1/7443Patient safety culture is a key component to the quality of health services. This study aims to analyze the attitudes and perceptions of professionals working directly or indirectly in the care of the hospitalized patient regarding the patient safety culture. This is a cross-sectional study, conducted in 2014, with professionals in the field of health and support services in seven hospitals in Santa Maria, Rio Grande do Sul, Brazil. As a research tool, used the Brazilian version of the Safety Attitudes Questionnaire (SAQ) and sociodemographic and labor issues of workers. Data were organized in Epiinfo 6.04® program, and doubled entered independently. After the correction of errors and inconsistencies, conducted the analysis in PASW Statistic® program, using descriptive and analytical statistics. The cutoff for positive assessment of safety culture was ≥ 75 points. The SAQ was measured by the total score and its six areas. As a result, participated in the study 2,634 professionals, having female predominance (72.6%), aged between 19 and 38 years (50.9%), working in mixed shifts (45.1%), contact the patients (71.6%), which did not have another job (79.9%) and have no overtime work (66.2%). The internal consistency of the SAQ was 0.90. The total score SAQ ranged from 13.9 to 97.9, with an average of 70.1 and a mean of 68.4 (± 13.4). Positive evaluation is evidenced in the fields working as a team and Climate Job satisfaction, with an average of 75 and 90 respectively, indicating that, as much as there are difficulties in the workplace, professionals expressed happiness for what they do, valued colleagues and the place in which they worked. The other areas negatively rated for safety culture (<75). The Hospital Management Perception domain had the lowest score (average 60). When the two professional groups being compared (health and support), we identified little variability in the assessment of areas, although the support of professionals tend to lower scores. The results presented should not be analyzed in isolation, but as backings for the enactment of improvement initiatives in order to improve the quality of patient care and professionals.A cultura de segurança do paciente é um componente fundamental para a qualidade dos serviços de saúde. Este estudo objetiva analisar as atitudes e percepções dos profissionais que atuam direta ou indiretamente no cuidado ao paciente hospitalizado, acerca da cultura de segurança do paciente. Trata-se de um estudo transversal, realizado em 2014, com profissionais da área da saúde e dos serviços de apoio de sete instituições hospitalares de Santa Maria, Rio Grande do Sul, Brasil. Como instrumento de pesquisa, utilizou-se a versão brasileira do Questionário de Atitudes de Segurança (SAQ) e questões sóciodemogáficas e laborais dos trabalhadores. Os dados foram organizados no programa Epiinfo 6.04®, com dupla digitação independente. Após a correção de erros e inconsistências, realizou-se a análise no programa PASW Statistic®, utilizando-se da estatística descritiva e analítica. O ponto de corte para avaliação positiva da cultura de segurança foi ≥ 75 pontos. O SAQ foi mensurado pela pontuação total e pelos seus seis domínios. Como resultados, participaram do estudo 2.634 profissionais, com predomínio do gênero feminino (72,6%), com idade entre 19 e 38 anos (50,9%), atuantes em turnos mistos (45,1%), em contato com os pacientes (71,6%), que não possuíam outro emprego (79,9%) e não faziam horas extras (66,2%). A consistência interna do SAQ foi 0,90. O escore total do SAQ variou entre 13,9 e 97,9, com mediana de 70,1 e média de 68,4 (±13,4). Evidenciou-se avaliação positiva nos domínios Clima de trabalho em equipe e Satisfação no trabalho, com mediana de 75 e 90 respectivamente, indicando que, por mais que existam dificuldades nos ambientes de trabalho, os profissionais manifestaram o gosto pelo que fazem, valorizaram os colegas e o setor em que trabalhavam. Os demais domínios apresentaram avaliação negativa para a cultura de segurança (<75). O domínio Percepção de Gerência do Hospital obteve o resultado mais baixo (mediana 60). Ao serem comparadas as duas categorias profissionais (saúde e apoio), identificou-se pouca variabilidade na avaliação dos domínios, embora os profissionais do apoio tendam a escores mais baixos. Os resultados apresentados não devem ser analisados isoladamente, mas como subsídios para a implementação de iniciativas de melhorias, a fim de aprimorar a qualidade da atenção ao paciente e aos profissionais.application/pdfporUniversidade Federal de Santa MariaPrograma de Pós-Graduação em EnfermagemUFSMBREnfermagemSegurança dopacientCultura organizacionalEnfermagemHospitaisSafety attitudes questionnairePatient safetyOrganizational cultureNursingHospitalsSafety attitudes questionnaireCNPQ::CIENCIAS DA SAUDE::ENFERMAGEMCultura de segurança do paciente: percepções e atitudes dos trabalhadores nas instituições hospitalares de Santa MariaCulture of patient safety: perceptions and attitudes of workers in hospital institutions of Santa Mariainfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisMagnago, Tânia Solange Bosi de Souzahttp://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4770938E2Seidel, Enio Júniorhttp://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4252408H3Carvalho, Rhanna Emanuela Fontenele Lima dehttp://lattes.cnpq.br/1388111488949476Dalmolin, Graziele de Limahttp://lattes.cnpq.br/7268927320407160Lima, Suzinara Beatriz Soares dehttp://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4734730A0http://lattes.cnpq.br/3618832063081771Baratto, Mari Angela Meneghetti4004000000004003003003003003003009b412eb4-b119-487a-9f1b-42de7602f82102affce5-0970-49cf-b870-9d7ea5bf46547352bf3f-bb5a-4b7d-bc73-f4717ecbbdb8c4e0ed19-190d-4956-8681-28c8d061e2b0901c06d6-ec99-4086-906d-a84877819fe24a9b264b-52f3-4a37-8c94-1ae070493fb1info:eu-repo/semantics/openAccessreponame:Manancial - Repositório Digital da UFSMinstname:Universidade Federal de Santa Maria (UFSM)instacron:UFSMORIGINALBARATTO, MARI ANGELA.pdfapplication/pdf2749595http://repositorio.ufsm.br/bitstream/1/7443/1/BARATTO%2c%20MARI%20ANGELA.pdfe8e25c10f6557a725cb960df0451bb11MD51TEXTBARATTO, MARI ANGELA.pdf.txtBARATTO, MARI ANGELA.pdf.txtExtracted texttext/plain358267http://repositorio.ufsm.br/bitstream/1/7443/2/BARATTO%2c%20MARI%20ANGELA.pdf.txt283bcaa2c6cefd886f1f0d55d0b39851MD52THUMBNAILBARATTO, MARI ANGELA.pdf.jpgBARATTO, MARI ANGELA.pdf.jpgIM Thumbnailimage/jpeg4683http://repositorio.ufsm.br/bitstream/1/7443/3/BARATTO%2c%20MARI%20ANGELA.pdf.jpge61cfaad6aeb00faf64423df71770da9MD531/74432022-06-27 09:24:27.265oai:repositorio.ufsm.br:1/7443Repositório Institucionalhttp://repositorio.ufsm.br/PUBhttp://repositorio.ufsm.br/oai/requestopendoar:39132022-06-27T12:24:27Manancial - Repositório Digital da UFSM - Universidade Federal de Santa Maria (UFSM)false |
dc.title.por.fl_str_mv |
Cultura de segurança do paciente: percepções e atitudes dos trabalhadores nas instituições hospitalares de Santa Maria |
dc.title.alternative.eng.fl_str_mv |
Culture of patient safety: perceptions and attitudes of workers in hospital institutions of Santa Maria |
title |
Cultura de segurança do paciente: percepções e atitudes dos trabalhadores nas instituições hospitalares de Santa Maria |
spellingShingle |
Cultura de segurança do paciente: percepções e atitudes dos trabalhadores nas instituições hospitalares de Santa Maria Baratto, Mari Angela Meneghetti Segurança dopacient Cultura organizacional Enfermagem Hospitais Safety attitudes questionnaire Patient safety Organizational culture Nursing Hospitals Safety attitudes questionnaire CNPQ::CIENCIAS DA SAUDE::ENFERMAGEM |
title_short |
Cultura de segurança do paciente: percepções e atitudes dos trabalhadores nas instituições hospitalares de Santa Maria |
title_full |
Cultura de segurança do paciente: percepções e atitudes dos trabalhadores nas instituições hospitalares de Santa Maria |
title_fullStr |
Cultura de segurança do paciente: percepções e atitudes dos trabalhadores nas instituições hospitalares de Santa Maria |
title_full_unstemmed |
Cultura de segurança do paciente: percepções e atitudes dos trabalhadores nas instituições hospitalares de Santa Maria |
title_sort |
Cultura de segurança do paciente: percepções e atitudes dos trabalhadores nas instituições hospitalares de Santa Maria |
author |
Baratto, Mari Angela Meneghetti |
author_facet |
Baratto, Mari Angela Meneghetti |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Magnago, Tânia Solange Bosi de Souza |
dc.contributor.advisor1Lattes.fl_str_mv |
http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4770938E2 |
dc.contributor.advisor-co1.fl_str_mv |
Seidel, Enio Júnior |
dc.contributor.advisor-co1Lattes.fl_str_mv |
http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4252408H3 |
dc.contributor.referee1.fl_str_mv |
Carvalho, Rhanna Emanuela Fontenele Lima de |
dc.contributor.referee1Lattes.fl_str_mv |
http://lattes.cnpq.br/1388111488949476 |
dc.contributor.referee2.fl_str_mv |
Dalmolin, Graziele de Lima |
dc.contributor.referee2Lattes.fl_str_mv |
http://lattes.cnpq.br/7268927320407160 |
dc.contributor.referee3.fl_str_mv |
Lima, Suzinara Beatriz Soares de |
dc.contributor.referee3Lattes.fl_str_mv |
http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4734730A0 |
dc.contributor.authorLattes.fl_str_mv |
http://lattes.cnpq.br/3618832063081771 |
dc.contributor.author.fl_str_mv |
Baratto, Mari Angela Meneghetti |
contributor_str_mv |
Magnago, Tânia Solange Bosi de Souza Seidel, Enio Júnior Carvalho, Rhanna Emanuela Fontenele Lima de Dalmolin, Graziele de Lima Lima, Suzinara Beatriz Soares de |
dc.subject.por.fl_str_mv |
Segurança dopacient Cultura organizacional Enfermagem Hospitais Safety attitudes questionnaire |
topic |
Segurança dopacient Cultura organizacional Enfermagem Hospitais Safety attitudes questionnaire Patient safety Organizational culture Nursing Hospitals Safety attitudes questionnaire CNPQ::CIENCIAS DA SAUDE::ENFERMAGEM |
dc.subject.eng.fl_str_mv |
Patient safety Organizational culture Nursing Hospitals Safety attitudes questionnaire |
dc.subject.cnpq.fl_str_mv |
CNPQ::CIENCIAS DA SAUDE::ENFERMAGEM |
description |
Patient safety culture is a key component to the quality of health services. This study aims to analyze the attitudes and perceptions of professionals working directly or indirectly in the care of the hospitalized patient regarding the patient safety culture. This is a cross-sectional study, conducted in 2014, with professionals in the field of health and support services in seven hospitals in Santa Maria, Rio Grande do Sul, Brazil. As a research tool, used the Brazilian version of the Safety Attitudes Questionnaire (SAQ) and sociodemographic and labor issues of workers. Data were organized in Epiinfo 6.04® program, and doubled entered independently. After the correction of errors and inconsistencies, conducted the analysis in PASW Statistic® program, using descriptive and analytical statistics. The cutoff for positive assessment of safety culture was ≥ 75 points. The SAQ was measured by the total score and its six areas. As a result, participated in the study 2,634 professionals, having female predominance (72.6%), aged between 19 and 38 years (50.9%), working in mixed shifts (45.1%), contact the patients (71.6%), which did not have another job (79.9%) and have no overtime work (66.2%). The internal consistency of the SAQ was 0.90. The total score SAQ ranged from 13.9 to 97.9, with an average of 70.1 and a mean of 68.4 (± 13.4). Positive evaluation is evidenced in the fields working as a team and Climate Job satisfaction, with an average of 75 and 90 respectively, indicating that, as much as there are difficulties in the workplace, professionals expressed happiness for what they do, valued colleagues and the place in which they worked. The other areas negatively rated for safety culture (<75). The Hospital Management Perception domain had the lowest score (average 60). When the two professional groups being compared (health and support), we identified little variability in the assessment of areas, although the support of professionals tend to lower scores. The results presented should not be analyzed in isolation, but as backings for the enactment of improvement initiatives in order to improve the quality of patient care and professionals. |
publishDate |
2015 |
dc.date.accessioned.fl_str_mv |
2015-11-11 |
dc.date.available.fl_str_mv |
2015-11-11 |
dc.date.issued.fl_str_mv |
2015-02-27 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
BARATTO, Mari Angela Meneghetti. CULTURE OF PATIENT SAFETY: PERCEPTIONS AND ATTITUDES OF WORKERS IN HOSPITAL INSTITUTIONS OF SANTA MARIA. 2015. 188 f. Dissertação (Mestrado em Enfermagem) - Universidade Federal de Santa Maria, Santa Maria, 2015. |
dc.identifier.uri.fl_str_mv |
http://repositorio.ufsm.br/handle/1/7443 |
identifier_str_mv |
BARATTO, Mari Angela Meneghetti. CULTURE OF PATIENT SAFETY: PERCEPTIONS AND ATTITUDES OF WORKERS IN HOSPITAL INSTITUTIONS OF SANTA MARIA. 2015. 188 f. Dissertação (Mestrado em Enfermagem) - Universidade Federal de Santa Maria, Santa Maria, 2015. |
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http://repositorio.ufsm.br/handle/1/7443 |
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