Desenvolvimento profissional e pessoal dos técnicos administrativos em educação do CCSH/UFSM, frente aos desafios da expansão universitária
Ano de defesa: | 2014 |
---|---|
Autor(a) principal: | |
Orientador(a): | |
Banca de defesa: | , |
Tipo de documento: | Dissertação |
Tipo de acesso: | Acesso aberto |
Idioma: | por |
Instituição de defesa: |
Universidade Federal de Santa Maria
|
Programa de Pós-Graduação: |
Programa de Pós-Graduação em Administração
|
Departamento: |
Administração
|
País: |
BR
|
Palavras-chave em Português: | |
Palavras-chave em Inglês: | |
Área do conhecimento CNPq: | |
Link de acesso: | http://repositorio.ufsm.br/handle/1/4688 |
Resumo: | This research was developed with the purpose of identifying the need for professional and personal development of Administrative Technical Education ( TAE ) of a Federal Institution of Higher Education in Social and Human, and propose a Plan for Professional and Personal Development for same , keeping in view the demands of the changing and expanding, experienced by Federal Institutions of Higher Education ( IFES ) process. For this, we carried out a survey of descriptive character, drawing on quantitative methodologies. The research sample consisted of 51 technical and administrative staff of a Center for Teaching a Federal Institution of Higher Education, to which a questionnaire in which we sought to assess the needs for training, through a set of questions was applied grouped into key constructs by area. In terms of personal development, be - sought thematic commonly associated with human behavior at work, such as motivation, creativity, leadership, dealing with conflict, stress, innovation and ethics and sustainability. Data were analyzed by means of software " Windows Excel", "SPSS 18" and "SAS 9". Simple descriptive statistics, correlations were performed. The results showed that the TAE have needs for professional development involving new information technology, administrative and managerial processes among others. Concerning behavioral issues that motivate evidenced by achievement, and creativity in general and median or inexpressive. The responses guided the preparation of a Plan for Professional & Personal Development Professional Development in which it was proposed in two stages, the first courses with greater than or equal to 70% acceptance rates in the second stage, those who obtained less indication 70%. In terms of Personal Development it was found that majorities of TAE working alone in their respective departments and not have moments of relaxation, talk to exchange experiences, to have a coexistence and integration, there is an invisible insulation, promoted by the activities and obligations meet, which contradicts the need for affiliation presented with high approval rate of 61.57 % of TAES. The implementation of the Plan for Professional and Personal Development of TAE / CCSH promote the growth of the quality of life of the professionals involved and the Center gain more empowered and happy servers, reflecting the efficiency and effectiveness of services provided. |
id |
UFSM-20_54da5782406cbedf231ebd96b6ca70a9 |
---|---|
oai_identifier_str |
oai:repositorio.ufsm.br:1/4688 |
network_acronym_str |
UFSM-20 |
network_name_str |
Manancial - Repositório Digital da UFSM |
repository_id_str |
|
spelling |
2017-04-132017-04-132014-03-17SILVA, Jane Santos da. Professional development and administrative staff of technical education in the CCSH / UFSM, front to the challenges of university expansion. 2014. 156 f. Dissertação (Mestrado em Administração) - Universidade Federal de Santa Maria, Santa Maria, 2014.http://repositorio.ufsm.br/handle/1/4688This research was developed with the purpose of identifying the need for professional and personal development of Administrative Technical Education ( TAE ) of a Federal Institution of Higher Education in Social and Human, and propose a Plan for Professional and Personal Development for same , keeping in view the demands of the changing and expanding, experienced by Federal Institutions of Higher Education ( IFES ) process. For this, we carried out a survey of descriptive character, drawing on quantitative methodologies. The research sample consisted of 51 technical and administrative staff of a Center for Teaching a Federal Institution of Higher Education, to which a questionnaire in which we sought to assess the needs for training, through a set of questions was applied grouped into key constructs by area. In terms of personal development, be - sought thematic commonly associated with human behavior at work, such as motivation, creativity, leadership, dealing with conflict, stress, innovation and ethics and sustainability. Data were analyzed by means of software " Windows Excel", "SPSS 18" and "SAS 9". Simple descriptive statistics, correlations were performed. The results showed that the TAE have needs for professional development involving new information technology, administrative and managerial processes among others. Concerning behavioral issues that motivate evidenced by achievement, and creativity in general and median or inexpressive. The responses guided the preparation of a Plan for Professional & Personal Development Professional Development in which it was proposed in two stages, the first courses with greater than or equal to 70% acceptance rates in the second stage, those who obtained less indication 70%. In terms of Personal Development it was found that majorities of TAE working alone in their respective departments and not have moments of relaxation, talk to exchange experiences, to have a coexistence and integration, there is an invisible insulation, promoted by the activities and obligations meet, which contradicts the need for affiliation presented with high approval rate of 61.57 % of TAES. The implementation of the Plan for Professional and Personal Development of TAE / CCSH promote the growth of the quality of life of the professionals involved and the Center gain more empowered and happy servers, reflecting the efficiency and effectiveness of services provided.Esta pesquisa foi desenvolvida com o propósito de identificar a necessidade de desenvolvimento profissional e pessoal dos Técnicos Administrativos em Educação (TAE) de uma Instituição Federal de Ensino Superior, na área de Social e Humanas, e propor um Plano de Desenvolvimento Profissional e Pessoal para os mesmos, tendo em vista as necessidades impostas pelo processo de mudança e expansão, vivenciados pelas Instituições Federais de Ensino Superior (IFES). Para tanto, realizou-se uma pesquisa de caráter descritivo, valendo-se de metodologias quantitativas. A amostra da pesquisa foi composta por 51 servidores técnicoadministrativos de um Centro de Ensino de uma Instituição Federal de Ensino Superior, aos quais foi aplicado um questionário, em que buscou-se levantar as necessidades de capacitação, por meio de um conjunto de questionamentos agrupados em construtos chaves, por área. Em termos de Desenvolvimento Pessoal, buscaram-se as temáticas comumente associadas ao comportamento humano no trabalho, como motivação, criatividade, liderança, trato com conflitos, estresse, inovação e ética e sustentabilidade. Os dados obtidos foram analisados por meios de softwares Windows Excel , SPSS 18 e SAS 9 . Foram realizadas estatísticas descritivas simples, correlações. Os resultados evidenciaram que os TAE têm necessidades de Desenvolvimento Profissional que envolve as novas tecnologias de informação, os processos administrativos e gerencias dentre outros. Em relação às questões comportamentais ficou evidenciado que se motivam por realização, e a criatividade em geral e mediana ou pouco expressiva. As respostas obtidas orientaram a elaboração de um Plano de Desenvolvimento Profissional e Pessoal no qual o Desenvolvimento Profissional foi proposto em duas etapas, na primeira os cursos com índices iguais ou superiores a 70% de aceitação, na segunda etapa, os que obtiveram indicação inferior a 70%. Em termo de o Desenvolvimento Pessoal constatouse que a maiorias dos TAE trabalham sozinhos nas suas respectivas secretarias e não possuem momentos de relaxamento, para conversarem trocarem experiências, para terem uma convivência e integração, existe um isolamento invisível, promovido pelas atividades e obrigações a cumprir, o que contraria a necessidade de filiação apresentada com índice de alta aprovação de 61,57% dos TAEs. A aplicação do Plano de Desenvolvimento Profissional e Pessoal dos TAE/CCSH promoverá o crescimento da qualidade de vida dos profissionais envolvidos e o Centro ganhará com servidores mais capacitados e felizes, repercutindo a eficiência e eficácia dos serviços prestado.application/pdfporUniversidade Federal de Santa MariaPrograma de Pós-Graduação em AdministraçãoUFSMBRAdministraçãoGestão públicaDesenvolvimento profissional e pessoalTécnico-administrativos em educaçãoPublic managementPersonal development and professionalAdministrative and technical educationCNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAODesenvolvimento profissional e pessoal dos técnicos administrativos em educação do CCSH/UFSM, frente aos desafios da expansão universitáriaProfessional development and administrative staff of technical education in the CCSH / UFSM, front to the challenges of university expansioninfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisMadruga, Lúcia Rejane da Rosa Gamahttp://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4764371U2Gomes, Clandia Maffinihttp://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4702770U4Godoy, Leoni Pentiadohttp://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4783888T0http://lattes.cnpq.br/3495388452682070Silva, Jane Santos da6002000000064003003003003006f4307d7-0e31-4750-bf06-06fe63a4153985cc8c25-94e6-4f3a-b683-fcaa010024f9aa9fffe9-f4c5-4af3-a7c7-c9973be3e6277bf45207-c33e-4986-94ff-6452dfe55ee1info:eu-repo/semantics/openAccessreponame:Manancial - Repositório Digital da UFSMinstname:Universidade Federal de Santa Maria (UFSM)instacron:UFSMORIGINALSILVA, JANE SANTOS DA.pdfapplication/pdf1603237http://repositorio.ufsm.br/bitstream/1/4688/1/SILVA%2c%20JANE%20SANTOS%20DA.pdf6ae563ef6818a40cb35be7ba1af72878MD51TEXTSILVA, JANE SANTOS DA.pdf.txtSILVA, JANE SANTOS DA.pdf.txtExtracted texttext/plain337389http://repositorio.ufsm.br/bitstream/1/4688/2/SILVA%2c%20JANE%20SANTOS%20DA.pdf.txt01a4a610ef9de94977e6d843eaa4c5b1MD52THUMBNAILSILVA, JANE SANTOS DA.pdf.jpgSILVA, JANE SANTOS DA.pdf.jpgIM Thumbnailimage/jpeg4952http://repositorio.ufsm.br/bitstream/1/4688/3/SILVA%2c%20JANE%20SANTOS%20DA.pdf.jpg13a251e858ff17359b02b797f0114e7fMD531/46882022-08-29 09:23:45.983oai:repositorio.ufsm.br:1/4688Repositório Institucionalhttp://repositorio.ufsm.br/PUBhttp://repositorio.ufsm.br/oai/requestopendoar:39132022-08-29T12:23:45Manancial - Repositório Digital da UFSM - Universidade Federal de Santa Maria (UFSM)false |
dc.title.por.fl_str_mv |
Desenvolvimento profissional e pessoal dos técnicos administrativos em educação do CCSH/UFSM, frente aos desafios da expansão universitária |
dc.title.alternative.eng.fl_str_mv |
Professional development and administrative staff of technical education in the CCSH / UFSM, front to the challenges of university expansion |
title |
Desenvolvimento profissional e pessoal dos técnicos administrativos em educação do CCSH/UFSM, frente aos desafios da expansão universitária |
spellingShingle |
Desenvolvimento profissional e pessoal dos técnicos administrativos em educação do CCSH/UFSM, frente aos desafios da expansão universitária Silva, Jane Santos da Gestão pública Desenvolvimento profissional e pessoal Técnico-administrativos em educação Public management Personal development and professional Administrative and technical education CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
title_short |
Desenvolvimento profissional e pessoal dos técnicos administrativos em educação do CCSH/UFSM, frente aos desafios da expansão universitária |
title_full |
Desenvolvimento profissional e pessoal dos técnicos administrativos em educação do CCSH/UFSM, frente aos desafios da expansão universitária |
title_fullStr |
Desenvolvimento profissional e pessoal dos técnicos administrativos em educação do CCSH/UFSM, frente aos desafios da expansão universitária |
title_full_unstemmed |
Desenvolvimento profissional e pessoal dos técnicos administrativos em educação do CCSH/UFSM, frente aos desafios da expansão universitária |
title_sort |
Desenvolvimento profissional e pessoal dos técnicos administrativos em educação do CCSH/UFSM, frente aos desafios da expansão universitária |
author |
Silva, Jane Santos da |
author_facet |
Silva, Jane Santos da |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Madruga, Lúcia Rejane da Rosa Gama |
dc.contributor.advisor1Lattes.fl_str_mv |
http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4764371U2 |
dc.contributor.referee1.fl_str_mv |
Gomes, Clandia Maffini |
dc.contributor.referee1Lattes.fl_str_mv |
http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4702770U4 |
dc.contributor.referee2.fl_str_mv |
Godoy, Leoni Pentiado |
dc.contributor.referee2Lattes.fl_str_mv |
http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4783888T0 |
dc.contributor.authorLattes.fl_str_mv |
http://lattes.cnpq.br/3495388452682070 |
dc.contributor.author.fl_str_mv |
Silva, Jane Santos da |
contributor_str_mv |
Madruga, Lúcia Rejane da Rosa Gama Gomes, Clandia Maffini Godoy, Leoni Pentiado |
dc.subject.por.fl_str_mv |
Gestão pública Desenvolvimento profissional e pessoal Técnico-administrativos em educação |
topic |
Gestão pública Desenvolvimento profissional e pessoal Técnico-administrativos em educação Public management Personal development and professional Administrative and technical education CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
dc.subject.eng.fl_str_mv |
Public management Personal development and professional Administrative and technical education |
dc.subject.cnpq.fl_str_mv |
CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
description |
This research was developed with the purpose of identifying the need for professional and personal development of Administrative Technical Education ( TAE ) of a Federal Institution of Higher Education in Social and Human, and propose a Plan for Professional and Personal Development for same , keeping in view the demands of the changing and expanding, experienced by Federal Institutions of Higher Education ( IFES ) process. For this, we carried out a survey of descriptive character, drawing on quantitative methodologies. The research sample consisted of 51 technical and administrative staff of a Center for Teaching a Federal Institution of Higher Education, to which a questionnaire in which we sought to assess the needs for training, through a set of questions was applied grouped into key constructs by area. In terms of personal development, be - sought thematic commonly associated with human behavior at work, such as motivation, creativity, leadership, dealing with conflict, stress, innovation and ethics and sustainability. Data were analyzed by means of software " Windows Excel", "SPSS 18" and "SAS 9". Simple descriptive statistics, correlations were performed. The results showed that the TAE have needs for professional development involving new information technology, administrative and managerial processes among others. Concerning behavioral issues that motivate evidenced by achievement, and creativity in general and median or inexpressive. The responses guided the preparation of a Plan for Professional & Personal Development Professional Development in which it was proposed in two stages, the first courses with greater than or equal to 70% acceptance rates in the second stage, those who obtained less indication 70%. In terms of Personal Development it was found that majorities of TAE working alone in their respective departments and not have moments of relaxation, talk to exchange experiences, to have a coexistence and integration, there is an invisible insulation, promoted by the activities and obligations meet, which contradicts the need for affiliation presented with high approval rate of 61.57 % of TAES. The implementation of the Plan for Professional and Personal Development of TAE / CCSH promote the growth of the quality of life of the professionals involved and the Center gain more empowered and happy servers, reflecting the efficiency and effectiveness of services provided. |
publishDate |
2014 |
dc.date.issued.fl_str_mv |
2014-03-17 |
dc.date.accessioned.fl_str_mv |
2017-04-13 |
dc.date.available.fl_str_mv |
2017-04-13 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
SILVA, Jane Santos da. Professional development and administrative staff of technical education in the CCSH / UFSM, front to the challenges of university expansion. 2014. 156 f. Dissertação (Mestrado em Administração) - Universidade Federal de Santa Maria, Santa Maria, 2014. |
dc.identifier.uri.fl_str_mv |
http://repositorio.ufsm.br/handle/1/4688 |
identifier_str_mv |
SILVA, Jane Santos da. Professional development and administrative staff of technical education in the CCSH / UFSM, front to the challenges of university expansion. 2014. 156 f. Dissertação (Mestrado em Administração) - Universidade Federal de Santa Maria, Santa Maria, 2014. |
url |
http://repositorio.ufsm.br/handle/1/4688 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.cnpq.fl_str_mv |
600200000006 |
dc.relation.confidence.fl_str_mv |
400 300 300 300 300 |
dc.relation.authority.fl_str_mv |
6f4307d7-0e31-4750-bf06-06fe63a41539 85cc8c25-94e6-4f3a-b683-fcaa010024f9 aa9fffe9-f4c5-4af3-a7c7-c9973be3e627 7bf45207-c33e-4986-94ff-6452dfe55ee1 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade Federal de Santa Maria |
dc.publisher.program.fl_str_mv |
Programa de Pós-Graduação em Administração |
dc.publisher.initials.fl_str_mv |
UFSM |
dc.publisher.country.fl_str_mv |
BR |
dc.publisher.department.fl_str_mv |
Administração |
publisher.none.fl_str_mv |
Universidade Federal de Santa Maria |
dc.source.none.fl_str_mv |
reponame:Manancial - Repositório Digital da UFSM instname:Universidade Federal de Santa Maria (UFSM) instacron:UFSM |
instname_str |
Universidade Federal de Santa Maria (UFSM) |
instacron_str |
UFSM |
institution |
UFSM |
reponame_str |
Manancial - Repositório Digital da UFSM |
collection |
Manancial - Repositório Digital da UFSM |
bitstream.url.fl_str_mv |
http://repositorio.ufsm.br/bitstream/1/4688/1/SILVA%2c%20JANE%20SANTOS%20DA.pdf http://repositorio.ufsm.br/bitstream/1/4688/2/SILVA%2c%20JANE%20SANTOS%20DA.pdf.txt http://repositorio.ufsm.br/bitstream/1/4688/3/SILVA%2c%20JANE%20SANTOS%20DA.pdf.jpg |
bitstream.checksum.fl_str_mv |
6ae563ef6818a40cb35be7ba1af72878 01a4a610ef9de94977e6d843eaa4c5b1 13a251e858ff17359b02b797f0114e7f |
bitstream.checksumAlgorithm.fl_str_mv |
MD5 MD5 MD5 |
repository.name.fl_str_mv |
Manancial - Repositório Digital da UFSM - Universidade Federal de Santa Maria (UFSM) |
repository.mail.fl_str_mv |
|
_version_ |
1801224098068561920 |