Logística reversa: um estudo de caso de resíduos eletroeletrônicos em São João do Polêsine
Ano de defesa: | 2023 |
---|---|
Autor(a) principal: | |
Orientador(a): | |
Banca de defesa: | , |
Tipo de documento: | Dissertação |
Tipo de acesso: | Acesso aberto |
Idioma: | por |
Instituição de defesa: |
Universidade Federal de Santa Maria
Centro de Ciências Sociais e Humanas |
Programa de Pós-Graduação: |
Programa de Pós-Graduação em Gestão de Organizações Públicas
|
Departamento: |
Administração
|
País: |
Brasil
|
Palavras-chave em Português: | |
Palavras-chave em Inglês: | |
Área do conhecimento CNPq: | |
Link de acesso: | http://repositorio.ufsm.br/handle/1/30320 |
Resumo: | Abstract: As a result of globalization, innovative technologies are emerging more and more quickly. With the increase in consumption, such technologies end up being quickly included in society's consumption list. Electro-electronic waste is a problem for the government, companies, society and education organizations in their multiple segments, which need to adopt a posture regarding the total cycle of these products visible in the norms expressed by the Associação Brasileira de Normas Técnicas - ABNT. On the other hand, the National Solid Waste Policy (Law 12,305/2010) established that importers, manufacturers, traders and distributors of electrical and electronic items need to implement and structure reverse logistics systems, which aims to return these items later to the consumer for use. them, and the realization of this process must occur separately from the public service of urban cleaning. Proper forwarding of electronic waste after its useful life, through reverse logistics, makes it possible to reduce the amount of inappropriate disposal and increases the promotion of material recovery. With this, we sought to identify the appropriate needs for the treatment of electronic waste, guiding the proper return of these used products and employing the appropriate reuse, destination and recycling.Thus, the objective of this work was to understand how the disposal of electronic waste in the municipality of São João do Polêsine occurs by private organizations. Thus, an interview was applied through a closed questionnaire using the likert scale - multiple choice questions, in order to analyze and identify the needs in dealing with electronic waste in Private Organizations of São João do Polêsine. Considering the factors that were analyzed and the results obtained, it was found that most companies associated with ACISAT (Association of Commerce, Industry, Services, Agriculture and Tourism) in the municipality of São João do Polêsine, do not meet the expectations of the precepts of PNRS. However, there are companies that are still in the process of adapting to the criteria established in Law No. 12,305/2010, having performed some specific actions, but with other actions, considered mandatory, still pending implementation. The general objective of the study was achieved from the construction of the final research product, in the form of a booklet of good practices in the management of electronic waste to be carried out by the companies associated with ACISAT. The purpose of the booklet is to assist in the correct direction of public policies focused on the subject. At the same time, it seeks to encourage further discussions and reflections, aiming at a responsible and sustainable management of electronic waste for all populations. |
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2023-10-09T17:27:51Z2023-10-09T17:27:51Z2023-09-22http://repositorio.ufsm.br/handle/1/30320Abstract: As a result of globalization, innovative technologies are emerging more and more quickly. With the increase in consumption, such technologies end up being quickly included in society's consumption list. Electro-electronic waste is a problem for the government, companies, society and education organizations in their multiple segments, which need to adopt a posture regarding the total cycle of these products visible in the norms expressed by the Associação Brasileira de Normas Técnicas - ABNT. On the other hand, the National Solid Waste Policy (Law 12,305/2010) established that importers, manufacturers, traders and distributors of electrical and electronic items need to implement and structure reverse logistics systems, which aims to return these items later to the consumer for use. them, and the realization of this process must occur separately from the public service of urban cleaning. Proper forwarding of electronic waste after its useful life, through reverse logistics, makes it possible to reduce the amount of inappropriate disposal and increases the promotion of material recovery. With this, we sought to identify the appropriate needs for the treatment of electronic waste, guiding the proper return of these used products and employing the appropriate reuse, destination and recycling.Thus, the objective of this work was to understand how the disposal of electronic waste in the municipality of São João do Polêsine occurs by private organizations. Thus, an interview was applied through a closed questionnaire using the likert scale - multiple choice questions, in order to analyze and identify the needs in dealing with electronic waste in Private Organizations of São João do Polêsine. Considering the factors that were analyzed and the results obtained, it was found that most companies associated with ACISAT (Association of Commerce, Industry, Services, Agriculture and Tourism) in the municipality of São João do Polêsine, do not meet the expectations of the precepts of PNRS. However, there are companies that are still in the process of adapting to the criteria established in Law No. 12,305/2010, having performed some specific actions, but with other actions, considered mandatory, still pending implementation. The general objective of the study was achieved from the construction of the final research product, in the form of a booklet of good practices in the management of electronic waste to be carried out by the companies associated with ACISAT. The purpose of the booklet is to assist in the correct direction of public policies focused on the subject. At the same time, it seeks to encourage further discussions and reflections, aiming at a responsible and sustainable management of electronic waste for all populations.Resumo: A partir da globalização, as tecnologias inovadoras surgem cada vez de forma mais rápida. Com o aumento do consumo, tais tecnologias acabam sendo velozmente inseridas na lista de consumo da sociedade. O resíduo eletroeletrônico é um problema de atribuição do governo, das empresas, da sociedade e das organizações de educação em seus múltiplos segmentos, que necessitam adotar uma postura no que tange o ciclo total desses produtos visíveis nas normatizações expressas pela Associação Brasileira de Normas Técnicas - ABNT. Por outro lado, a Política Nacional de Resíduos Sólidos (Lei 12.305/2010) estabeleceu que os importadores, fabricantes, comerciantes e distribuidores de artigos eletroeletrônicos precisam implementar e estruturar sistemas de logística reversa, que visa o regresso desses artigos posteriormente para o consumidor utilizá-los, sendo que a realização desse processo deve ocorrer de maneira separada do serviço público de limpeza urbana. O adequado encaminhamento dos resíduos eletroeletrônicos posteriormente de sua vida útil, por meio da logística reversa, possibilita a diminuição da quantidade de descartes inadequados e eleva a promoção da recuperação de matéria. Com isso, buscou-se identificar as necessidades adequadas de tratamento dos resíduos eletroeletrônicos, norteando o adequado regresso desses produtos utilizados e empregando aos referidos o devido reaproveitamento, destino e reciclagem. Desse modo, o objetivo do presente trabalho foi compreender como ocorre a destinação do resíduo eletroeletrônico no município de São João do Polêsine pelas organizações privadas. Assim, foi aplicada uma entrevista através de um questionário fechado com uso da escala likert – questões de múltipla escolha, com o intuito de analisar e identificar as necessidades no trato dos resíduos eletroeletrônicos nas Organizações Privadas de São João do Polêsine. Considerando os fatores que foram analisados e os resultados apurados, verificou-se que a maioria das empresas associadas a ACISAT (Associação do Comércio, Indústria, Serviços, Agricultura e Turismo) no município de São João do Polêsine, não atendem o esperado aos preceitos da PNRS. Contudo, há empresas que ainda estão em processo de adaptação com os critérios estabelecidos na Lei nº 12.305/2010, tendo executado algumas ações específicas, porém com outras ações, consideradas obrigatórias, ainda pendentes de implementação. Atingiu-se o objetivo geral do estudo a partir da construção do produto final de pesquisa, na forma de uma cartilha de boas práticas de gestão de resíduos eletroeletrônicos a serem executadas pelas empresas associadas a ACISAT. O objetivo da cartilha é servir de auxílio para o correto direcionamento das políticas públicas voltadas ao tema. Ao mesmo tempo, busca incentivar a realização de mais discussões e reflexões, visando a uma gestão de resíduos eletroeletrônicos responsável e sustentável para o conjunto das populações.porUniversidade Federal de Santa MariaCentro de Ciências Sociais e HumanasPrograma de Pós-Graduação em Gestão de Organizações PúblicasUFSMBrasilAdministraçãoAttribution-NonCommercial-NoDerivatives 4.0 Internationalhttp://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessLogística reversaResíduos eletroeletrônicosOrganizações privadasReverse logisticElectronic wastePrivate organizationsCNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICALogística reversa: um estudo de caso de resíduos eletroeletrônicos em São João do PolêsineReverse logistics: a case study of electro-electronic waste in São João do Polêsineinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisLorenzi Junior, Davidhttp://lattes.cnpq.br/3319345339608395Fabrício, AdrianeBattistella, Luciana FloresFoletto, Agueda Elisabete Recke60020020000960060060060060052b95765-7c08-45c7-9a41-309d3b9a781ce15da7e8-b875-43e8-9bb3-cc8c86f865ce05331ced-27fc-4bcc-be3b-7cd50daa7e63d12376d6-eb3c-4aa6-9562-b059b20871b4reponame:Manancial - Repositório Digital da UFSMinstname:Universidade Federal de Santa Maria (UFSM)instacron:UFSMCC-LICENSElicense_rdflicense_rdfapplication/rdf+xml; charset=utf-8805http://repositorio.ufsm.br/bitstream/1/30320/2/license_rdf4460e5956bc1d1639be9ae6146a50347MD52LICENSElicense.txtlicense.txttext/plain; charset=utf-81956http://repositorio.ufsm.br/bitstream/1/30320/3/license.txt2f0571ecee68693bd5cd3f17c1e075dfMD53ORIGINALDIS_PPGGOP_2023_FOLETTO_AGUEDA.pdfDIS_PPGGOP_2023_FOLETTO_AGUEDA.pdfDissertação de mestradoapplication/pdf9824860http://repositorio.ufsm.br/bitstream/1/30320/1/DIS_PPGGOP_2023_FOLETTO_AGUEDA.pdf66d4313f81af9e98ad2657e74a1225d0MD511/303202023-10-09 14:40:31.362oai:repositorio.ufsm.br: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ório Institucionalhttp://repositorio.ufsm.br/PUBhttp://repositorio.ufsm.br/oai/requestopendoar:39132023-10-09T17:40:31Manancial - Repositório Digital da UFSM - Universidade Federal de Santa Maria (UFSM)false |
dc.title.por.fl_str_mv |
Logística reversa: um estudo de caso de resíduos eletroeletrônicos em São João do Polêsine |
dc.title.alternative.eng.fl_str_mv |
Reverse logistics: a case study of electro-electronic waste in São João do Polêsine |
title |
Logística reversa: um estudo de caso de resíduos eletroeletrônicos em São João do Polêsine |
spellingShingle |
Logística reversa: um estudo de caso de resíduos eletroeletrônicos em São João do Polêsine Foletto, Agueda Elisabete Recke Logística reversa Resíduos eletroeletrônicos Organizações privadas Reverse logistic Electronic waste Private organizations CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA |
title_short |
Logística reversa: um estudo de caso de resíduos eletroeletrônicos em São João do Polêsine |
title_full |
Logística reversa: um estudo de caso de resíduos eletroeletrônicos em São João do Polêsine |
title_fullStr |
Logística reversa: um estudo de caso de resíduos eletroeletrônicos em São João do Polêsine |
title_full_unstemmed |
Logística reversa: um estudo de caso de resíduos eletroeletrônicos em São João do Polêsine |
title_sort |
Logística reversa: um estudo de caso de resíduos eletroeletrônicos em São João do Polêsine |
author |
Foletto, Agueda Elisabete Recke |
author_facet |
Foletto, Agueda Elisabete Recke |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Lorenzi Junior, David |
dc.contributor.advisor1Lattes.fl_str_mv |
http://lattes.cnpq.br/3319345339608395 |
dc.contributor.referee1.fl_str_mv |
Fabrício, Adriane |
dc.contributor.referee2.fl_str_mv |
Battistella, Luciana Flores |
dc.contributor.author.fl_str_mv |
Foletto, Agueda Elisabete Recke |
contributor_str_mv |
Lorenzi Junior, David Fabrício, Adriane Battistella, Luciana Flores |
dc.subject.por.fl_str_mv |
Logística reversa Resíduos eletroeletrônicos Organizações privadas |
topic |
Logística reversa Resíduos eletroeletrônicos Organizações privadas Reverse logistic Electronic waste Private organizations CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA |
dc.subject.eng.fl_str_mv |
Reverse logistic Electronic waste Private organizations |
dc.subject.cnpq.fl_str_mv |
CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA |
description |
Abstract: As a result of globalization, innovative technologies are emerging more and more quickly. With the increase in consumption, such technologies end up being quickly included in society's consumption list. Electro-electronic waste is a problem for the government, companies, society and education organizations in their multiple segments, which need to adopt a posture regarding the total cycle of these products visible in the norms expressed by the Associação Brasileira de Normas Técnicas - ABNT. On the other hand, the National Solid Waste Policy (Law 12,305/2010) established that importers, manufacturers, traders and distributors of electrical and electronic items need to implement and structure reverse logistics systems, which aims to return these items later to the consumer for use. them, and the realization of this process must occur separately from the public service of urban cleaning. Proper forwarding of electronic waste after its useful life, through reverse logistics, makes it possible to reduce the amount of inappropriate disposal and increases the promotion of material recovery. With this, we sought to identify the appropriate needs for the treatment of electronic waste, guiding the proper return of these used products and employing the appropriate reuse, destination and recycling.Thus, the objective of this work was to understand how the disposal of electronic waste in the municipality of São João do Polêsine occurs by private organizations. Thus, an interview was applied through a closed questionnaire using the likert scale - multiple choice questions, in order to analyze and identify the needs in dealing with electronic waste in Private Organizations of São João do Polêsine. Considering the factors that were analyzed and the results obtained, it was found that most companies associated with ACISAT (Association of Commerce, Industry, Services, Agriculture and Tourism) in the municipality of São João do Polêsine, do not meet the expectations of the precepts of PNRS. However, there are companies that are still in the process of adapting to the criteria established in Law No. 12,305/2010, having performed some specific actions, but with other actions, considered mandatory, still pending implementation. The general objective of the study was achieved from the construction of the final research product, in the form of a booklet of good practices in the management of electronic waste to be carried out by the companies associated with ACISAT. The purpose of the booklet is to assist in the correct direction of public policies focused on the subject. At the same time, it seeks to encourage further discussions and reflections, aiming at a responsible and sustainable management of electronic waste for all populations. |
publishDate |
2023 |
dc.date.accessioned.fl_str_mv |
2023-10-09T17:27:51Z |
dc.date.available.fl_str_mv |
2023-10-09T17:27:51Z |
dc.date.issued.fl_str_mv |
2023-09-22 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
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info:eu-repo/semantics/masterThesis |
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masterThesis |
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publishedVersion |
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http://repositorio.ufsm.br/handle/1/30320 |
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http://repositorio.ufsm.br/handle/1/30320 |
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por |
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por |
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600200200009 |
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Attribution-NonCommercial-NoDerivatives 4.0 International http://creativecommons.org/licenses/by-nc-nd/4.0/ |
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openAccess |
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Universidade Federal de Santa Maria Centro de Ciências Sociais e Humanas |
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Programa de Pós-Graduação em Gestão de Organizações Públicas |
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UFSM |
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Brasil |
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Administração |
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Universidade Federal de Santa Maria Centro de Ciências Sociais e Humanas |
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