A organização que aprende e sua relação com práticas Soft Lean: uma análise das atividades fins de uma instituição de ensino superior
Ano de defesa: | 2023 |
---|---|
Autor(a) principal: | |
Orientador(a): | |
Banca de defesa: | , |
Tipo de documento: | Dissertação |
Tipo de acesso: | Acesso aberto |
Idioma: | por |
Instituição de defesa: |
Universidade Federal de Santa Maria
Centro de Ciências Sociais e Humanas |
Programa de Pós-Graduação: |
Programa de Pós-Graduação em Administração Pública
|
Departamento: |
Administração Pública
|
País: |
Brasil
|
Palavras-chave em Português: | |
Palavras-chave em Inglês: | |
Área do conhecimento CNPq: | |
Link de acesso: | http://repositorio.ufsm.br/handle/1/30110 |
Resumo: | One of the issues that has been discussed in several segments (construction, industry, commerce, among others) is the performance of the end activities of an organization and how to increase it without wasting resources, that is, with greater efficiency. Within the Higher Education Institutions (HEIs) is no different, but here there is a need for improvement in quality, since the end activities of these HEIs are different in relation to other sectors. According to the Law of Guidelines and Bases of National Education (LDB), these institutions have as objectives teaching, research and extension. Thus, it is necessary that they improve their processes aiming at these three objectives. For this, two philosophies can be applied, that of the Learning Organization and that of Lean. The first is characterized by facilitating learning to improve performance (XIE, 2020). The second can be described as a set of management tools, principles and practices to improve efficiency in different sectors (Danese et al, 2018). In this work, both will be related to the human factor of the Institution. In this sense, the general objective of the work is to evaluate the causal relationships between dimensions of the organization that learns, Soft Lean practices and activities end of an HEI. As specific objectives: a) Evaluate the influence of dimensions of the organization that learns about soft Lean practices; b) Measure the perception of performance of HEIs regarding their purpose activities; c) Evaluate the influence of soft Lean practices on the activities of HEIs; and d) Develop an integrated model for evaluating the activities of HEIs. To achieve the objectives, a questionnaire was applied, with a sample of 267 professors from a Higher Education Institution, and then the modeling of structural equations for data analysis was performed. The results indicated that the practices of the Learning Organization have a positive and significant impact on the Soft Lean ̧ practices and that these positively influence the teaching and extension/services activities of an HEI. Still, no significant relationship was found between Soft Lean practices and research activity. Among the contributions of the research is the confirmation that servers are very important for the development of the activities of a Higher Education Institution and that it is necessary to think of actions that focus on learning opportunities, involve these people so that they improve their processes. Then, the HEI will be able to have a better quality in its teaching and extension activities. |
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2023-08-29T14:39:39Z2023-08-29T14:39:39Z2023-07-20http://repositorio.ufsm.br/handle/1/30110One of the issues that has been discussed in several segments (construction, industry, commerce, among others) is the performance of the end activities of an organization and how to increase it without wasting resources, that is, with greater efficiency. Within the Higher Education Institutions (HEIs) is no different, but here there is a need for improvement in quality, since the end activities of these HEIs are different in relation to other sectors. According to the Law of Guidelines and Bases of National Education (LDB), these institutions have as objectives teaching, research and extension. Thus, it is necessary that they improve their processes aiming at these three objectives. For this, two philosophies can be applied, that of the Learning Organization and that of Lean. The first is characterized by facilitating learning to improve performance (XIE, 2020). The second can be described as a set of management tools, principles and practices to improve efficiency in different sectors (Danese et al, 2018). In this work, both will be related to the human factor of the Institution. In this sense, the general objective of the work is to evaluate the causal relationships between dimensions of the organization that learns, Soft Lean practices and activities end of an HEI. As specific objectives: a) Evaluate the influence of dimensions of the organization that learns about soft Lean practices; b) Measure the perception of performance of HEIs regarding their purpose activities; c) Evaluate the influence of soft Lean practices on the activities of HEIs; and d) Develop an integrated model for evaluating the activities of HEIs. To achieve the objectives, a questionnaire was applied, with a sample of 267 professors from a Higher Education Institution, and then the modeling of structural equations for data analysis was performed. The results indicated that the practices of the Learning Organization have a positive and significant impact on the Soft Lean ̧ practices and that these positively influence the teaching and extension/services activities of an HEI. Still, no significant relationship was found between Soft Lean practices and research activity. Among the contributions of the research is the confirmation that servers are very important for the development of the activities of a Higher Education Institution and that it is necessary to think of actions that focus on learning opportunities, involve these people so that they improve their processes. Then, the HEI will be able to have a better quality in its teaching and extension activities.Uma das questões que vem sendo discutida em diversos segmentos (construção, indústria, comércio, entre outros) é a performance das atividades fins de uma organização e como aumentá-la sem o desperdício de recursos, ou seja, com maior eficiência. Dentro das Instituições de Ensino Superior (IES) não é diferente, porém aqui há necessidade de melhoria das atividades fins destas IES, que são diferentes em relação aos demais setores. De acordo com a Lei de Diretrizes e Bases da Educação Nacional (LDB), estas Instituições possuem como objetivos o ensino, pesquisa e extensão. Deste modo, é necessário que melhorem os seus processos visando estes três objetivos. Para isso, duas filosofias podem ser aplicadas, a da Organização que Aprende e a Lean. A primeira caracterizada por facilitar o aprendizado para melhorar o desempenho (XIE, 2020). A segunda pode ser descrita como um conjunto de ferramentas, princípios e práticas de gestão para melhorar a eficiência em diferentes setores (Danese et al, 2018). Neste trabalho, as duas estarão relacionadas ao fator humano da Instituição. Nesse sentido, o objetivo geral do trabalho é avaliar as relações causais existentes entre dimensões da organização que aprende, práticas Soft Lean e atividades fins de uma IES. Como objetivos específicos: a) Avaliar a influência de dimensões da organização que aprende sobre práticas soft Lean; b) Mensurar a percepção de desempenho das IES quanto as suas atividades fins; c) Avaliar a influência de práticas soft Lean sobre as atividades fins das IES; e d) Desenvolver um modelo integrado de avaliação das atividades fins das IES. Para o alcance dos objetivos, foi aplicado um questionário, tendo como amostra 267 docentes de uma Instituição de Ensino Superior, e depois realizada a modelagem de equações estruturais para análise dos dados. Os resultados indicaram que as práticas da Organização que Aprende possuem impacto positivo e significante nas práticas Soft Lean¸e que estas influenciam positivamente as atividades de ensino e extensão/serviços de uma IES. Ainda, não foi encontrada relação significativa entre práticas Soft Lean e atividade de pesquisa. Entre as contribuições da pesquisa está a confirmação de que os servidores são muito importantes para o desenvolvimento das atividades fins de uma Instituição de Ensino Superior e que é necessário pensar ações que foquem em oportunidades de aprendizado, envolver estas pessoas para que melhorem os seus processos. Então, a IES poderá ter um melhor resultado em suas atividades de ensino e extensão.porUniversidade Federal de Santa MariaCentro de Ciências Sociais e HumanasPrograma de Pós-Graduação em Administração PúblicaUFSMBrasilAdministração PúblicaAttribution-NonCommercial-NoDerivatives 4.0 Internationalhttp://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessOrganização que aprendeInstituições de Ensino SuperiorSoft LeanLearning organisationHigher Education InstitutionsCNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICAA organização que aprende e sua relação com práticas Soft Lean: uma análise das atividades fins de uma instituição de ensino superiorinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisKlein, Leander Luizhttp://lattes.cnpq.br/7157616811264324Sarturi, GreiciSilva, Dirceu dahttp://lattes.cnpq.br/7070570765429364Marçal, Diego Russowsky600200200009600600600600600dfc2acab-13ef-4d0b-ace7-0bcdf519bdb70facc756-9b67-4f04-ad11-a555a4cfac1480488674-7125-4d3b-bc32-b984ab0d49e45dea5d8e-f46c-4101-831c-8a40c3197d28reponame:Manancial - Repositório Digital da UFSMinstname:Universidade Federal de Santa Maria (UFSM)instacron:UFSMLICENSElicense.txtlicense.txttext/plain; charset=utf-81956http://repositorio.ufsm.br/bitstream/1/30110/3/license.txt2f0571ecee68693bd5cd3f17c1e075dfMD53ORIGINALDIS_PPGAP_2023_MARÇAL_DIEGO.pdfDIS_PPGAP_2023_MARÇAL_DIEGO.pdfDissertação de mestradoapplication/pdf1843213http://repositorio.ufsm.br/bitstream/1/30110/1/DIS_PPGAP_2023_MAR%c3%87AL_DIEGO.pdf60607fba600fb5c9848f7c922493d462MD51CC-LICENSElicense_rdflicense_rdfapplication/rdf+xml; charset=utf-8805http://repositorio.ufsm.br/bitstream/1/30110/2/license_rdf4460e5956bc1d1639be9ae6146a50347MD521/301102023-08-29 11:39:39.922oai:repositorio.ufsm.br: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ório Institucionalhttp://repositorio.ufsm.br/PUBhttp://repositorio.ufsm.br/oai/requestopendoar:39132023-08-29T14:39:39Manancial - Repositório Digital da UFSM - Universidade Federal de Santa Maria (UFSM)false |
dc.title.por.fl_str_mv |
A organização que aprende e sua relação com práticas Soft Lean: uma análise das atividades fins de uma instituição de ensino superior |
title |
A organização que aprende e sua relação com práticas Soft Lean: uma análise das atividades fins de uma instituição de ensino superior |
spellingShingle |
A organização que aprende e sua relação com práticas Soft Lean: uma análise das atividades fins de uma instituição de ensino superior Marçal, Diego Russowsky Organização que aprende Instituições de Ensino Superior Soft Lean Learning organisation Higher Education Institutions CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA |
title_short |
A organização que aprende e sua relação com práticas Soft Lean: uma análise das atividades fins de uma instituição de ensino superior |
title_full |
A organização que aprende e sua relação com práticas Soft Lean: uma análise das atividades fins de uma instituição de ensino superior |
title_fullStr |
A organização que aprende e sua relação com práticas Soft Lean: uma análise das atividades fins de uma instituição de ensino superior |
title_full_unstemmed |
A organização que aprende e sua relação com práticas Soft Lean: uma análise das atividades fins de uma instituição de ensino superior |
title_sort |
A organização que aprende e sua relação com práticas Soft Lean: uma análise das atividades fins de uma instituição de ensino superior |
author |
Marçal, Diego Russowsky |
author_facet |
Marçal, Diego Russowsky |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Klein, Leander Luiz |
dc.contributor.advisor1Lattes.fl_str_mv |
http://lattes.cnpq.br/7157616811264324 |
dc.contributor.referee1.fl_str_mv |
Sarturi, Greici |
dc.contributor.referee2.fl_str_mv |
Silva, Dirceu da |
dc.contributor.authorLattes.fl_str_mv |
http://lattes.cnpq.br/7070570765429364 |
dc.contributor.author.fl_str_mv |
Marçal, Diego Russowsky |
contributor_str_mv |
Klein, Leander Luiz Sarturi, Greici Silva, Dirceu da |
dc.subject.por.fl_str_mv |
Organização que aprende Instituições de Ensino Superior |
topic |
Organização que aprende Instituições de Ensino Superior Soft Lean Learning organisation Higher Education Institutions CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA |
dc.subject.eng.fl_str_mv |
Soft Lean Learning organisation Higher Education Institutions |
dc.subject.cnpq.fl_str_mv |
CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA |
description |
One of the issues that has been discussed in several segments (construction, industry, commerce, among others) is the performance of the end activities of an organization and how to increase it without wasting resources, that is, with greater efficiency. Within the Higher Education Institutions (HEIs) is no different, but here there is a need for improvement in quality, since the end activities of these HEIs are different in relation to other sectors. According to the Law of Guidelines and Bases of National Education (LDB), these institutions have as objectives teaching, research and extension. Thus, it is necessary that they improve their processes aiming at these three objectives. For this, two philosophies can be applied, that of the Learning Organization and that of Lean. The first is characterized by facilitating learning to improve performance (XIE, 2020). The second can be described as a set of management tools, principles and practices to improve efficiency in different sectors (Danese et al, 2018). In this work, both will be related to the human factor of the Institution. In this sense, the general objective of the work is to evaluate the causal relationships between dimensions of the organization that learns, Soft Lean practices and activities end of an HEI. As specific objectives: a) Evaluate the influence of dimensions of the organization that learns about soft Lean practices; b) Measure the perception of performance of HEIs regarding their purpose activities; c) Evaluate the influence of soft Lean practices on the activities of HEIs; and d) Develop an integrated model for evaluating the activities of HEIs. To achieve the objectives, a questionnaire was applied, with a sample of 267 professors from a Higher Education Institution, and then the modeling of structural equations for data analysis was performed. The results indicated that the practices of the Learning Organization have a positive and significant impact on the Soft Lean ̧ practices and that these positively influence the teaching and extension/services activities of an HEI. Still, no significant relationship was found between Soft Lean practices and research activity. Among the contributions of the research is the confirmation that servers are very important for the development of the activities of a Higher Education Institution and that it is necessary to think of actions that focus on learning opportunities, involve these people so that they improve their processes. Then, the HEI will be able to have a better quality in its teaching and extension activities. |
publishDate |
2023 |
dc.date.accessioned.fl_str_mv |
2023-08-29T14:39:39Z |
dc.date.available.fl_str_mv |
2023-08-29T14:39:39Z |
dc.date.issued.fl_str_mv |
2023-07-20 |
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info:eu-repo/semantics/publishedVersion |
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info:eu-repo/semantics/masterThesis |
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por |
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600200200009 |
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Universidade Federal de Santa Maria Centro de Ciências Sociais e Humanas |
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UFSM |
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Universidade Federal de Santa Maria Centro de Ciências Sociais e Humanas |
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