Alinhamento estratégico entre o negócio e a tecnologia da informação em instituições federais de ensino superior
Ano de defesa: | 2012 |
---|---|
Autor(a) principal: | |
Orientador(a): | |
Banca de defesa: | , |
Tipo de documento: | Dissertação |
Tipo de acesso: | Acesso aberto |
Idioma: | por |
Instituição de defesa: |
Universidade Federal de Santa Maria
|
Programa de Pós-Graduação: |
Programa de Pós-Graduação em Administração
|
Departamento: |
Administração
|
País: |
BR
|
Palavras-chave em Português: | |
Palavras-chave em Inglês: | |
Área do conhecimento CNPq: | |
Link de acesso: | http://repositorio.ufsm.br/handle/1/4607 |
Resumo: | After the emergence of Information Technology (IT) in the mid-twentieth century, became noted the dependency relationship established between the use of Information Systems (IS) and work processes. Through this thinking, it is essential to search for the alignment between information technology and organizational strategic plans, in order to obtain results which provide entrepreneurial success. Strategic alignment refers to the application of IT in the right way, at the right time and in harmony with business strategies (Luftman, BRIER, 1999). Promote the alignment of business strategies with IT has been studied by many works. However, there still exists in organizations, especially in Brazil, a difficulty in seeing the improvements that IT can provide for competitiveness of enterprises (Affeldt and Vanti, 2007). In this context of constant innovation, the objective of this study was established to check the supportive resources in alignment between Business and Information Technology in the Federal Institutions of Higher Education (IFES). In this sense, we performed a descriptive qualitative in nature through the application of interviews with managers of the areas of Planning and Information Technology of three Federal Universities of Rio Grande do Sul Therefore, it was used as an indicator of the research model Strategic Alignment of Rao (2002) which provides supportive resources for strategic alignment, as well as his instrument of data collection, which gave rise to the interview protocol of this research. In short, according to the objective of identifying the key features supportive of alignment between business and IT can be diagnosed in a general way that the resources People or Human Resources and Information Technology are the main responsible for the success of communication in strategic alignment Federal Institutions of Higher Education in Rio Grande do Sul These results guide the understanding of the strategic alignment may be related to maturity of the institutions, since the oldest institution showed the best results and establishing younger, less consistent results. According to Luftman (2003) strategic alignment is difficult to obtain and more difficult to maintain. Thus, the challenge of these institutions is to keep the positive aspects, features supporters of this alignment and increase the resources vacant. |
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2017-04-072017-04-072012-06-20FIALHO, Camila Borges. Strategic alignment between business and information technology in federal institutions of higher education. 2012. 125 f. Dissertação (Mestrado em Administração) - Universidade Federal de Santa Maria, Santa Maria, 2012.http://repositorio.ufsm.br/handle/1/4607After the emergence of Information Technology (IT) in the mid-twentieth century, became noted the dependency relationship established between the use of Information Systems (IS) and work processes. Through this thinking, it is essential to search for the alignment between information technology and organizational strategic plans, in order to obtain results which provide entrepreneurial success. Strategic alignment refers to the application of IT in the right way, at the right time and in harmony with business strategies (Luftman, BRIER, 1999). Promote the alignment of business strategies with IT has been studied by many works. However, there still exists in organizations, especially in Brazil, a difficulty in seeing the improvements that IT can provide for competitiveness of enterprises (Affeldt and Vanti, 2007). In this context of constant innovation, the objective of this study was established to check the supportive resources in alignment between Business and Information Technology in the Federal Institutions of Higher Education (IFES). In this sense, we performed a descriptive qualitative in nature through the application of interviews with managers of the areas of Planning and Information Technology of three Federal Universities of Rio Grande do Sul Therefore, it was used as an indicator of the research model Strategic Alignment of Rao (2002) which provides supportive resources for strategic alignment, as well as his instrument of data collection, which gave rise to the interview protocol of this research. In short, according to the objective of identifying the key features supportive of alignment between business and IT can be diagnosed in a general way that the resources People or Human Resources and Information Technology are the main responsible for the success of communication in strategic alignment Federal Institutions of Higher Education in Rio Grande do Sul These results guide the understanding of the strategic alignment may be related to maturity of the institutions, since the oldest institution showed the best results and establishing younger, less consistent results. According to Luftman (2003) strategic alignment is difficult to obtain and more difficult to maintain. Thus, the challenge of these institutions is to keep the positive aspects, features supporters of this alignment and increase the resources vacant.A partir do surgimento da Tecnologia de Informação (TI) na metade do século XX, tornou-se notável a relação de dependência que se estabeleceu entre o uso de Sistemas de Informação (SI) e processos de trabalho. Através deste pensamento, torna-se fundamental a busca pelo alinhamento entre a Tecnologia da Informação e os planos estratégicos organizacionais, visando a obtenção de resultados que facultem o sucesso empresarial. O alinhamento estratégico refere-se à aplicação da TI do modo correto, no tempo correto e em harmonia com as estratégias de negócios (LUFTMAN; BRIER, 1999). Promover o alinhamento das estratégias de negócio com a TI tem sido objeto de estudo de muitos trabalhos. No entanto, ainda existe nas organizações, sobretudo no Brasil, uma dificuldade em perceber as melhorias que a TI pode proporcionar para a competitividade das empresas (AFFELDT e VANTI, 2007). Diante desse cenário de inovações constantes, o objetivo deste estudo firmou-se em verificar os recursos sustentadores no alinhamento entre o Negócio e a Tecnologia de Informação em Instituições Federais de Ensino Superior (IFES). Neste sentido, foi realizada uma pesquisa descritiva de natureza qualitativa por meio da aplicação de entrevistas com os gestores das áreas de Planejamento e Tecnologia da Informação de três Universidades Federais do Rio Grande do Sul. Para tanto, foi utilizado como balizador da pesquisa o modelo de Alinhamento Estratégico de Rezende (2002) o qual apresenta recursos sustentadores para o alinhamento estratégico, bem como seu instrumento de coleta de dados, o qual deu origem ao protocolo de entrevista desta pesquisa. Em suma, de acordo com o objetivo de identificar os principais recursos sustentadores do alinhamento entre o Negócio e a TI pode-se diagnosticar de forma geral que os recursos Pessoas ou Recursos Humanos e Tecnologia da Informação são os maiores responsáveis pelo sucesso do alinhamento estratégico comunicacional nas Instituições Federais de Ensino Superior no Rio Grande do Sul. Tais resultados direcionam a compreensão de que o alinhamento estratégico pode estar relacionado à maturidade das instituições, uma vez que a instituição mais antiga apresentou melhores resultados e a instituição mais jovem, resultados menos consistentes. De acordo com Luftman (2003) o alinhamento estratégico é algo difícil de obter e mais difícil de manter. Sendo assim, o desafio destas instituições é manter os aspectos positivos, os recursos sustentadores deste alinhamento e potencializar os recursos vacantes.Coordenação de Aperfeiçoamento de Pessoal de Nível Superiorapplication/pdfporUniversidade Federal de Santa MariaPrograma de Pós-Graduação em AdministraçãoUFSMBRAdministraçãoAlinhamento estratégicoRecursos sustentadoresInstituições Federais de Ensino Superior (IFES)Strategic alignmentFederal Institutions of Higher Education (FIHE)Supportive resourcesCNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAOAlinhamento estratégico entre o negócio e a tecnologia da informação em instituições federais de ensino superiorStrategic alignment between business and information technology in federal institutions of higher educationinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisLöbler, Mauri Leodirhttp://lattes.cnpq.br/7320669188854401Pereira, Breno Augusto Dinizhttp://lattes.cnpq.br/8919338859562451Limberger, Sergio Joãohttp://lattes.cnpq.br/7051458437336347http://lattes.cnpq.br/4167579847277378Fialho, Camila Borges600200000006400500300500300d9244443-77bd-4792-9922-767bfd048f0937b5d7b9-6bfa-4e60-b5f5-8daf2a1cb3b1c73ab90a-3bed-4e2e-91a9-70b7f7a9d365cb068044-7652-47d1-b41a-ffecf5ff8381info:eu-repo/semantics/openAccessreponame:Manancial - Repositório Digital da UFSMinstname:Universidade Federal de Santa Maria (UFSM)instacron:UFSMORIGINALFIALHO, CAMILA BORGES.pdfapplication/pdf829700http://repositorio.ufsm.br/bitstream/1/4607/1/FIALHO%2c%20CAMILA%20BORGES.pdf24d112c371ca6d04d9fdff35f7bc1b64MD51TEXTFIALHO, CAMILA BORGES.pdf.txtFIALHO, CAMILA BORGES.pdf.txtExtracted texttext/plain248763http://repositorio.ufsm.br/bitstream/1/4607/2/FIALHO%2c%20CAMILA%20BORGES.pdf.txtdb0f96b888ac3a9f6ff6618debaf8e7eMD52THUMBNAILFIALHO, CAMILA BORGES.pdf.jpgFIALHO, CAMILA BORGES.pdf.jpgIM Thumbnailimage/jpeg5186http://repositorio.ufsm.br/bitstream/1/4607/3/FIALHO%2c%20CAMILA%20BORGES.pdf.jpg10501a3c68b6108382861baa306970d0MD531/46072023-05-25 15:04:08.312oai:repositorio.ufsm.br:1/4607Repositório Institucionalhttp://repositorio.ufsm.br/PUBhttp://repositorio.ufsm.br/oai/requestopendoar:39132023-05-25T18:04:08Manancial - Repositório Digital da UFSM - Universidade Federal de Santa Maria (UFSM)false |
dc.title.por.fl_str_mv |
Alinhamento estratégico entre o negócio e a tecnologia da informação em instituições federais de ensino superior |
dc.title.alternative.eng.fl_str_mv |
Strategic alignment between business and information technology in federal institutions of higher education |
title |
Alinhamento estratégico entre o negócio e a tecnologia da informação em instituições federais de ensino superior |
spellingShingle |
Alinhamento estratégico entre o negócio e a tecnologia da informação em instituições federais de ensino superior Fialho, Camila Borges Alinhamento estratégico Recursos sustentadores Instituições Federais de Ensino Superior (IFES) Strategic alignment Federal Institutions of Higher Education (FIHE) Supportive resources CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
title_short |
Alinhamento estratégico entre o negócio e a tecnologia da informação em instituições federais de ensino superior |
title_full |
Alinhamento estratégico entre o negócio e a tecnologia da informação em instituições federais de ensino superior |
title_fullStr |
Alinhamento estratégico entre o negócio e a tecnologia da informação em instituições federais de ensino superior |
title_full_unstemmed |
Alinhamento estratégico entre o negócio e a tecnologia da informação em instituições federais de ensino superior |
title_sort |
Alinhamento estratégico entre o negócio e a tecnologia da informação em instituições federais de ensino superior |
author |
Fialho, Camila Borges |
author_facet |
Fialho, Camila Borges |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Löbler, Mauri Leodir |
dc.contributor.advisor1Lattes.fl_str_mv |
http://lattes.cnpq.br/7320669188854401 |
dc.contributor.referee1.fl_str_mv |
Pereira, Breno Augusto Diniz |
dc.contributor.referee1Lattes.fl_str_mv |
http://lattes.cnpq.br/8919338859562451 |
dc.contributor.referee2.fl_str_mv |
Limberger, Sergio João |
dc.contributor.referee2Lattes.fl_str_mv |
http://lattes.cnpq.br/7051458437336347 |
dc.contributor.authorLattes.fl_str_mv |
http://lattes.cnpq.br/4167579847277378 |
dc.contributor.author.fl_str_mv |
Fialho, Camila Borges |
contributor_str_mv |
Löbler, Mauri Leodir Pereira, Breno Augusto Diniz Limberger, Sergio João |
dc.subject.por.fl_str_mv |
Alinhamento estratégico Recursos sustentadores Instituições Federais de Ensino Superior (IFES) |
topic |
Alinhamento estratégico Recursos sustentadores Instituições Federais de Ensino Superior (IFES) Strategic alignment Federal Institutions of Higher Education (FIHE) Supportive resources CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
dc.subject.eng.fl_str_mv |
Strategic alignment Federal Institutions of Higher Education (FIHE) Supportive resources |
dc.subject.cnpq.fl_str_mv |
CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
description |
After the emergence of Information Technology (IT) in the mid-twentieth century, became noted the dependency relationship established between the use of Information Systems (IS) and work processes. Through this thinking, it is essential to search for the alignment between information technology and organizational strategic plans, in order to obtain results which provide entrepreneurial success. Strategic alignment refers to the application of IT in the right way, at the right time and in harmony with business strategies (Luftman, BRIER, 1999). Promote the alignment of business strategies with IT has been studied by many works. However, there still exists in organizations, especially in Brazil, a difficulty in seeing the improvements that IT can provide for competitiveness of enterprises (Affeldt and Vanti, 2007). In this context of constant innovation, the objective of this study was established to check the supportive resources in alignment between Business and Information Technology in the Federal Institutions of Higher Education (IFES). In this sense, we performed a descriptive qualitative in nature through the application of interviews with managers of the areas of Planning and Information Technology of three Federal Universities of Rio Grande do Sul Therefore, it was used as an indicator of the research model Strategic Alignment of Rao (2002) which provides supportive resources for strategic alignment, as well as his instrument of data collection, which gave rise to the interview protocol of this research. In short, according to the objective of identifying the key features supportive of alignment between business and IT can be diagnosed in a general way that the resources People or Human Resources and Information Technology are the main responsible for the success of communication in strategic alignment Federal Institutions of Higher Education in Rio Grande do Sul These results guide the understanding of the strategic alignment may be related to maturity of the institutions, since the oldest institution showed the best results and establishing younger, less consistent results. According to Luftman (2003) strategic alignment is difficult to obtain and more difficult to maintain. Thus, the challenge of these institutions is to keep the positive aspects, features supporters of this alignment and increase the resources vacant. |
publishDate |
2012 |
dc.date.issued.fl_str_mv |
2012-06-20 |
dc.date.accessioned.fl_str_mv |
2017-04-07 |
dc.date.available.fl_str_mv |
2017-04-07 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
FIALHO, Camila Borges. Strategic alignment between business and information technology in federal institutions of higher education. 2012. 125 f. Dissertação (Mestrado em Administração) - Universidade Federal de Santa Maria, Santa Maria, 2012. |
dc.identifier.uri.fl_str_mv |
http://repositorio.ufsm.br/handle/1/4607 |
identifier_str_mv |
FIALHO, Camila Borges. Strategic alignment between business and information technology in federal institutions of higher education. 2012. 125 f. Dissertação (Mestrado em Administração) - Universidade Federal de Santa Maria, Santa Maria, 2012. |
url |
http://repositorio.ufsm.br/handle/1/4607 |
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