Capacitação, socialização e institucionalização do conhecimento: uma análise da aprendizagem organizacional em municípios mineiros

• Ano de defesa: 2009
• Autor(a) principal: Carmo, Maria Inês do
• Orientador(a): Oliveira, Adriel Rodrigues de
• Banca de defesa: Gomes, Ricardo Corrêa , Pereira, Luciano Zille , Leal, Maria das Graças Soares Floresta
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Federal de Viçosa
• Programa de Pós-Graduação: Mestrado em Administração
• Departamento: Administração Pública
• País: BR
• Palavras-chave em Português: Aprendizagem organizacional; Municípios; Capacitação de pessoas; Recursos humanos; Cultura organizacional
• Palavras-chave em Inglês: Organizational learning; Municipal districts; Personnel training; Human resources; Organizational culture
• Área do conhecimento CNPq: CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA
• Link de acesso: http://locus.ufv.br/handle/123456789/1926

Aiming to describe the process of organizational learning in districts, the research tried to identify in what extend are the empowerment of people, the socialization and the institutionalization of the knowledge in municipal city halls. The theories that have given support to the study were the Sociological Institutionalism and the Theory of the Transformative learning. A survey was carried out among six districts of the state of Minas Gerais, considered of high performance, according to the Minas state index of Social Responsibility. The subject of the research were the municipal secretaries, therefore the results represent the perception of this group of social actors about the investigated phenomenon. In an attempt to gauge the frequency of the actions aimed to search for the training of human resource, it was observed that the individual learning has been pursued with intensity. However, the size of practices aimed to at the socialization and institutionalization of the knowledge positioned itself on a smaller scale. In relation to cultural aspects that interfere in the learning, the analysis of the information suggests that the environment of the studied city halls show characteristics peculiar to organizations that learn, and there is room to diversity and autonomy. Though, in the perception of the secretaries, aspects such as stability, servants´ accommodation and some beliefs and customs prevailing in the districts are limitation of the organizational learning. Similarly, the low wages in the districts, the inadequate infrastructures, and the precarious interaction among the several bodies of the city halls, the centralization and the little autonomy of the secretaries act as hindered the improvement of the municipal administration.