Análise da política de circuitos turísticos de Minas Gerais a partir da perspectiva de Policy Cycle (Ciclo Político)

• Ano de defesa: 2011
• Autor(a) principal: Silva, Fernanda Cristina da
• Orientador(a): Lima, Afonso Augusto Teixeira de Freitas de Carvalho
• Banca de defesa: Emmendoerfer, Magnus Luiz , Loreto, Maria das Dores Saraiva de
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Federal de Viçosa
• Programa de Pós-Graduação: Mestrado em Administração
• Departamento: Administração Pública
• País: BR
• Palavras-chave em Português: Políticas públicas; Ciclo político; Política de circuitos turísticos
• Palavras-chave em Inglês: Public policy; Policy cycle; Policy of touristic circuit
• Área do conhecimento CNPq: CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA
• Link de acesso: http://locus.ufv.br/handle/123456789/1948

This study aims to analyze the creation and implementation processes of the Touristic Circuit policy in Minas Gerais, as well as the results achieved until 2010. This research can be classified as a descriptive case study. The participants of the research were 4 strategic agents from the Tourism Department of MG - SETUR, and 37 strategic agents from the turistic circuits. Data have been collected through questionnaires, semi-structured interviews, and documentary and literature analysis. The qualitative data were analyzed through the techniqueof Content Analysis, and the quantitative data were analysed through descriptive statistics, Adding Scale, and Cronbach’s Alpha. The results have indicated that the Policy was created to solve the problem of tourism management in MG, and also to overcome the hitherto lack of a Tourism Policy in the state. This creation was guided by the regionalization principles and by the French model of public management of tourism. The main actions that are being undertaken in the policy implementation are: sensitization, mobilization, support in the promotion, scriptwriting and elaboration of the strategic planning, availability of covenantsand training. The positive results in the perception of SETUR agents are: the organization of touristic activity in the state, the tourist flow increasing, and the greater resources decentralization. The circuits agents have realized as the main positive results the municipalities integration, the tourist flow increasing and the greater visibility of some municipalities. Related to negative results, it was identified only, in the perception of one SETUR agent, that the policy is more beneficent to traditionally known tourist regions. In the perception of the circuits agents, the main negative results are: lack of autonomy of the circuits, the SETUR low budget, the difficulty of financial maintaining, and the greater support to the more developed circuits. The difficulties in implementing the policy, according to the SETUR agents are: highlighted the scarcity of resources; and the lack of understanding about the legal issues in tourism. In the perception of the circuits agents, the main difficulties are related to financial sustainability, and lack of involvement and commitment of the people associated with the circuit. In relation to the prospects regarding to the policy, the SETUR agents expect that the circuits to become more competitive and able to achieve financial sustainability. The circuits agents believe in the continuity of the Policy, however, they expect the smaller and not so traditional circuits to receive a greater support. Regarding to policy determinations, it was found that some circuits are not meeting them, althought they are certified. Finally, in relation to the circuits management, from the cycle PDCA view, it was observed that only the direction function isn’t being performed and the others still require further professionalization. Accordingly, it was concluded that despite the policy having more positives than negatives results, the policy continuity can be threatened by the difficulties pointed out, associated to weaknesses in the circuits structures, which requires greater attention by SETUR.