Comprometimento organizacional numa instituição universitária: um estudo a partir da percepção dos servidores públicos

• Ano de defesa: 2019
• Autor(a) principal: Silva, Jacqueline Aparecida
• Orientador(a): Souza, Paulo Roberto Rodrigues De
• Banca de defesa: Nogueira, Leandro Rivelli Teixeira, Martinez, Maria Regina
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Federal de Alfenas
• Programa de Pós-Graduação: Mestrado Profissional em Administração Pública em Rede Nacional - Profiap
• Departamento: Instituto de Ciências Sociais Aplicadas
• País: Brasil
• Palavras-chave em Português: Administração pública; Comprometimento organizacional; Escala de Meyer e Allen
• Palavras-chave em Inglês: Public administration; Organizational commitment; Allen and Mayer’s Scale
• Área do conhecimento CNPq: ADMINISTRACAO PUBLICA::ADMINISTRACAO DE PESSOAL; ADMINISTRACAO PUBLICA::ORGANIZACOES PUBLICAS
• Link de acesso: https://repositorio.unifal-mg.edu.br/handle/123456789/1482

Organizational Commitment is one of the theoretical concepts most researched by scholars and employed by managers of organizations, public and private, seeking to obtain better results and workforce engagement. Therefore, this study aims to analyze the Organizational Commitment in the perception of UNIFAL-MG, Campus Varginha servers. Specifically, it aimed to: a) describe the profile of the servers; b) identify the degree of Organizational Commitment in the perception of employees, in its three dimensions (affective, instrumental and normative); c) identify, describe and analyze possible differences and similarities between the research subjects, regarding the Organizational Commitment, in its three dimensions, in the light of public administration; d) verify if there is a correlation between personal, functional, organizational variables and Organizational Commitment in its three dimensions; e) elaborate an intervention proposal considering the studies performed in the present research. To verify the dimensions of Organizational Commitment, we used the threecomponent conceptual model (affective, instrumental and normative) by Meyer and Allen (1991, 1997), already validated by several researchers. The research sample consisted of 79 effective servers. Data collection was operationalized through the application of structured and electronic questionnaire; Subsequently, the data were treated using: a) descriptive statistics to describe the profile of the servers and the level of organizational commitment of the servers; b) Cronbach's alpha coefficient to validate the commitment measurement construct developed by Meyer and Allen (1991, 1997); c) data normality test - Kolmogorov-Smirnov (K-S) to decide on the application of parametric or nonparametric tests in the comparison of means, being: in the normal dimensions, the independent samples t-test and the ANOVA (Tukey) test; and in the non-normal dimension, the Mann-Whitney U test and the Kruskall-Wallis test. The results indicated the predominance of the affective base, followed by the normative and instrumental bases. In the analysis of the averages, statistical significance was observed in: functional data: “position”, in the affective dimension; “Worked in the private sector, in the instrumental and normative dimensions; and, “what attracted to the public service”, in the normative dimension. In the organizational data: “considering the professional qualifications, receives adequate remuneration”, in the affective and normative dimensions; “Current legislation is a negative factor in the performance of my work / career”, in the affective and instrumental dimensions; and finally, “there is great pressure to obey the rules (laws, ordinances, regulations, etc.)” in the affective dimension. In the correlation analysis, there was significance of the data considered weak in the following variables: “has worked in private enterprise”, “what attracted to the public service”, “position” and, finally, “considering professional qualifications, receives adequate remuneration”.