Tendências de produtos e serviços na web no contexto das bibliotecas universitárias

• Ano de defesa: 2010
• Autor(a) principal: Guilhem, Cristina Benedeti
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Estadual de Londrina; Londrina; Programa de Pós-Graduação em Gestão da Informação
• Palavras-chave em Português: Bibliotecas universitárias - produtos e serviços; Acesso livre; Web 2.0 (Sistema de recuperação da informação); Tecnologias de informação e comunicação; University libraries- products and services; Free access; Information and communication technologies; Web 2.0
• Link de acesso: http://repositorio.utfpr.edu.br/jspui/handle/1/139

With the evolution of the Web and its consequent increase of flow of information, products and services start to have a greater demand by means of its environment. This panorama is observed in the diverse areas of society and more particularly in those entities that have the information and the knowledge as their work instruments. With this argument, the present scientific work had as its objectives, to investigate the products and services with on-line access offered by the university libraries in order to examine the use of the Information and Communication Technologies of and to explore in libraries and similar institutions in order to verify the trends of information access, sharing and contribution. To reach the proposed objectives, we used the Descriptive Research, having the questionnaire as a support for data collection, allowing the interaction with the subjects of this research, the librarians responsible for the university libraries. And to enrich the data of this work we have also used the Documentary Research, which had as method, the analysis of corpus from sites of libraries and from similar organizations, aiming at illustrating how products and services are offered and may be offered by university libraries, in accordance with the trends mentioned above. With the collected information, it is possible to inquire concerning the products and services: which are the most offered by the libraries, if these products and services possess the characteristics of the current trends, the reasons for absence of offering of these products and services by the librarians, as well as the visualization of Web products and services that contain characteristics of access, information and knowledge sharing and contribution in libraries and in similar entities.