Trabalho móvel: em trânsito por aeroportos e aviões

• Ano de defesa: 2011
• Autor(a) principal: Santos, Heloísa Mônaco dos
• Orientador(a): Tonelli, Maria José
• Tipo de documento: Tese
• Tipo de acesso: Acesso aberto
• Idioma: por
• Palavras-chave em Português: Trabalho móvel; Espaço de trabalho; Tecnologias de informação e comunicação; Teoria ator-rede; Aeroportos e aviões
• Link de acesso: https://hdl.handle.net/10438/8191

It is currently argued that work has turned into something that may be carried out “at any time and anywhere;” and, more specifically, that it may be carried out on the move, while the worker goes from one place to another. This study investigates the latter, the mobile work; particularly the one that involves the use of information and communication technologies and is carried out while the person goes from one place to another using air mobility-system. More specifically, this project explores the performance of work time-spaces in airport terminals and on airplanes. To do so, it adopted the theoretical and methodological approach Actor-Network Theory, which considers the social as a movement of associations between heterogeneous elements; and time-spaces, including work ones, as the effects of the ways in which humans and non-humans interact. The methodological strategy involved a mix of field observations, self-observations, and interviews with people that experience working on the move. Data collection comprised: (a) hours observing people and situations at some airport terminals in Brazil, as well as on flights between Sao Paulo and other Brazilian capitals; and (b) semi-structured interviews with people that, fairly frequently, use air transportation to work. The result of this study contributes with the analysis on the mobile work phenomenon, at airports and on airplanes, and highlights: the actors involved, as well as the agents who lead such actors to act; the amount of objects active as the phenomenon takes place; and the controversies involved with the theme. Furthermore, it points out empirical elements (i) which reveal places where the work on the move phenomena take place sporadically, in a scattered fashion, as “bubbles;” and (ii) which oppose the idea that it is possible to work “at any time and anywhere.” The contributions made by this study echo the results of researches developed on mobile work and show specific ideas, such as: the bubble metaphor, expansions of aspects that are rarely present in the texts on mobile work, and elements of work on the move researched in Brazil.