Fatores que influenciam a confian?a no uso de consumo colaborativo

Detalhes bibliográficos
Ano de defesa: 2017
Autor(a) principal: Freitas, C?ssio Stedetn de lattes
Orientador(a): Petrini, Maira de C?ssia lattes
Banca de defesa: Não Informado pela instituição
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Pontif?cia Universidade Cat?lica do Rio Grande do Sul
Programa de Pós-Graduação: Programa de P?s-Gradua??o em Administra??o e Neg?cios
Departamento: Escola de Neg?cios
País: Brasil
Palavras-chave em Português:
Consumo Colaborativo
Confian?a Online
Tecnologias de Informa??o e Comunica??o
Fatores Influenciadores
Sustentabilidade
Área do conhecimento CNPq:
CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO
Link de acesso: http://tede2.pucrs.br/tede2/handle/tede/8305
Resumo: This study is inserted in the scope of Information and Communication Technologies (ICTs) and analyzes the influence of the characteristics of online trust on the adoption of collaborative consumption. Sustainable consumption has already been managing its way into debates and political documents for decades. Positive changes have been noticed in an international level, acknowledging the problem of excessive consumption and discussing ways to develop sustainable alternatives. In this scenario, we find the emergence of collaborative consumption as a new business paradigm and an alternative form of consumption. ICTs are an integral part of collaborative consumption that provide support so that this form of business can exist online. Such interface presents features still little explored; among them is online trust. Given this panorama, this study sought to verify the relation between the characteristics that influence online trust and the adoption of collaborative consumption. In order to do so, we applied a cross-sectional deductive method to the survey of a sample of 218 individuals who are users of collaborative consumption. The results of the analyzed data show that the characteristics that influence online trust on e-commerce platforms have no direct impact on the adoption of collaborative consumption. Based on these findings, we elaborated contributions to the academic and managerial knowledge, as well as limitations and suggestions for future research.
id P_RS_322c6b1d2aefd4c2b8a458e4411e80f6
oai_identifier_str oai:tede2.pucrs.br:tede/8305
network_acronym_str P_RS
network_name_str Biblioteca Digital de Teses e Dissertações da PUC_RS
repository_id_str
spelling Petrini, Maira de C?ssiahttp://lattes.cnpq.br/0641660933130475http://lattes.cnpq.br/4749680510734406Freitas, C?ssio Stedetn de2018-10-03T18:36:30Z2017-03-07http://tede2.pucrs.br/tede2/handle/tede/8305This study is inserted in the scope of Information and Communication Technologies (ICTs) and analyzes the influence of the characteristics of online trust on the adoption of collaborative consumption. Sustainable consumption has already been managing its way into debates and political documents for decades. Positive changes have been noticed in an international level, acknowledging the problem of excessive consumption and discussing ways to develop sustainable alternatives. In this scenario, we find the emergence of collaborative consumption as a new business paradigm and an alternative form of consumption. ICTs are an integral part of collaborative consumption that provide support so that this form of business can exist online. Such interface presents features still little explored; among them is online trust. Given this panorama, this study sought to verify the relation between the characteristics that influence online trust and the adoption of collaborative consumption. In order to do so, we applied a cross-sectional deductive method to the survey of a sample of 218 individuals who are users of collaborative consumption. The results of the analyzed data show that the characteristics that influence online trust on e-commerce platforms have no direct impact on the adoption of collaborative consumption. Based on these findings, we elaborated contributions to the academic and managerial knowledge, as well as limitations and suggestions for future research.Esta disserta??o, inserida no ?mbito das Tecnologias de Informa??o e Comunica??o (TICs), analisa os fatores que influenciam a confian?a online no uso de consumo colaborativo. O consumo sustent?vel j? tem encontrado o seu caminho em debates e documentos pol?ticos h? d?cadas. S?o percebidas mudan?as positivas em n?vel internacional que reconhecem o problema do consumo e discutem formas de desenvolver alternativas sustent?veis. Nesse cen?rio, encontra-se a emerg?ncia do consumo colaborativo como um novo paradigma de neg?cio e uma forma alternativa de consumo. Por sua vez, fazem parte indissoci?vel dele as TICs, que fornecem suporte para que esse tipo de neg?cio exista de forma on-line. Tal interface possui caracter?sticas ainda pouco exploradas; dentre elas, est? a confian?a on-line. Diante desse panorama, este trabalho analisa os fatores que influenciam a confian?a online no uso de consumo colaborativo. Para tanto, foi utilizado um estudo transversal dedutivo realizado por meio de uma survey sobre uma amostra de 218 indiv?duos usu?rios de consumo colaborativo. Os resultados da an?lise dos dados coletados mostram que n?o h? influ?ncia direta dos fatores que influenciam a confian?a online em plataformas de com?rcio eletr?nico sobre o uso de consumo colaborativo. De maneira geral, o que se provou ? que o usu?rio de plataformas de consumo colaborativo tem sua confian?a influenciada de maneira diferente quando usa esse tipo de op??o em compara??o a quando opta por usar plataformas de com?rcio eletr?nico tradicional. O fato de o consumo colaborativo basear-se em plataformas online n?o foi eficaz para deduzir que o usu?rio se comporta da mesma forma.Submitted by PPG Administra??o e Neg?cios (ppgad@pucrs.br) on 2018-10-01T18:32:29Z No. of bitstreams: 1 CASSIO_STEDETN_DE_FREITAS_DIS.pdf: 3262401 bytes, checksum: 100b1f3fb26f94c1f45c5e932604fa23 (MD5)Approved for entry into archive by Sheila Dias (sheila.dias@pucrs.br) on 2018-10-03T17:54:30Z (GMT) No. of bitstreams: 1 CASSIO_STEDETN_DE_FREITAS_DIS.pdf: 3262401 bytes, checksum: 100b1f3fb26f94c1f45c5e932604fa23 (MD5)Made available in DSpace on 2018-10-03T18:36:30Z (GMT). No. of bitstreams: 1 CASSIO_STEDETN_DE_FREITAS_DIS.pdf: 3262401 bytes, checksum: 100b1f3fb26f94c1f45c5e932604fa23 (MD5) Previous issue date: 2017-03-07Coordena??o de Aperfei?oamento de Pessoal de N?vel Superior - CAPESapplication/pdfhttp://tede2.pucrs.br:80/tede2/retrieve/173306/CASSIO_STEDETN_DE_FREITAS_DIS.pdf.jpgporPontif?cia Universidade Cat?lica do Rio Grande do SulPrograma de P?s-Gradua??o em Administra??o e Neg?ciosPUCRSBrasilEscola de Neg?ciosConsumo ColaborativoConfian?a OnlineTecnologias de Informa??o e Comunica??oFatores InfluenciadoresSustentabilidadeCIENCIAS SOCIAIS APLICADAS::ADMINISTRACAOFatores que influenciam a confian?a no uso de consumo colaborativoinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisTrabalho n?o apresenta restri??o para publica??o324412906709383637450050050060094445569454643580180240354326327782212075167498588264571info:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da PUC_RSinstname:Pontifícia Universidade Católica do Rio Grande do Sul (PUCRS)instacron:PUC_RSTHUMBNAILCASSIO_STEDETN_DE_FREITAS_DIS.pdf.jpgCASSIO_STEDETN_DE_FREITAS_DIS.pdf.jpgimage/jpeg5980http://tede2.pucrs.br/tede2/bitstream/tede/8305/3/CASSIO_STEDETN_DE_FREITAS_DIS.pdf.jpgc680751b14cc69323940f33d6a04b4c5MD53TEXTCASSIO_STEDETN_DE_FREITAS_DIS.pdf.txtCASSIO_STEDETN_DE_FREITAS_DIS.pdf.txttext/plain220519http://tede2.pucrs.br/tede2/bitstream/tede/8305/4/CASSIO_STEDETN_DE_FREITAS_DIS.pdf.txt406f2175477f830b5a8b69c22b10728fMD54ORIGINALCASSIO_STEDETN_DE_FREITAS_DIS.pdfCASSIO_STEDETN_DE_FREITAS_DIS.pdfapplication/pdf3262401http://tede2.pucrs.br/tede2/bitstream/tede/8305/2/CASSIO_STEDETN_DE_FREITAS_DIS.pdf100b1f3fb26f94c1f45c5e932604fa23MD52LICENSElicense.txtlicense.txttext/plain; charset=utf-8610http://tede2.pucrs.br/tede2/bitstream/tede/8305/1/license.txt5a9d6006225b368ef605ba16b4f6d1beMD51tede/83052018-10-04 20:01:08.066oai:tede2.pucrs.br:tede/8305QXV0b3JpemHDp8OjbyBwYXJhIFB1YmxpY2HDp8OjbyBFbGV0csO0bmljYTogQ29tIGJhc2Ugbm8gZGlzcG9zdG8gbmEgTGVpIEZlZGVyYWwgbsK6OS42MTAsIGRlIDE5IGRlIGZldmVyZWlybyBkZSAxOTk4LCBvIGF1dG9yIEFVVE9SSVpBIGEgcHVibGljYcOnw6NvIGVsZXRyw7RuaWNhIGRhIHByZXNlbnRlIG9icmEgbm8gYWNlcnZvIGRhIEJpYmxpb3RlY2EgRGlnaXRhbCBkYSBQb250aWbDrWNpYSBVbml2ZXJzaWRhZGUgQ2F0w7NsaWNhIGRvIFJpbyBHcmFuZGUgZG8gU3VsLCBzZWRpYWRhIGEgQXYuIElwaXJhbmdhIDY2ODEsIFBvcnRvIEFsZWdyZSwgUmlvIEdyYW5kZSBkbyBTdWwsIGNvbSByZWdpc3RybyBkZSBDTlBKIDg4NjMwNDEzMDAwMi04MSBiZW0gY29tbyBlbSBvdXRyYXMgYmlibGlvdGVjYXMgZGlnaXRhaXMsIG5hY2lvbmFpcyBlIGludGVybmFjaW9uYWlzLCBjb25zw7NyY2lvcyBlIHJlZGVzIMOgcyBxdWFpcyBhIGJpYmxpb3RlY2EgZGEgUFVDUlMgcG9zc2EgYSB2aXIgcGFydGljaXBhciwgc2VtIMO0bnVzIGFsdXNpdm8gYW9zIGRpcmVpdG9zIGF1dG9yYWlzLCBhIHTDrXR1bG8gZGUgZGl2dWxnYcOnw6NvIGRhIHByb2R1w6fDo28gY2llbnTDrWZpY2EuCg==Biblioteca Digital de Teses e Dissertaçõeshttp://tede2.pucrs.br/tede2/PRIhttps://tede2.pucrs.br/oai/requestbiblioteca.central@pucrs.br||opendoar:2018-10-04T23:01:08Biblioteca Digital de Teses e Dissertações da PUC_RS - Pontifícia Universidade Católica do Rio Grande do Sul (PUCRS)false
dc.title.por.fl_str_mv Fatores que influenciam a confian?a no uso de consumo colaborativo
title Fatores que influenciam a confian?a no uso de consumo colaborativo
spellingShingle Fatores que influenciam a confian?a no uso de consumo colaborativo
Freitas, C?ssio Stedetn de
Consumo Colaborativo
Confian?a Online
Tecnologias de Informa??o e Comunica??o
Fatores Influenciadores
Sustentabilidade
CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO
title_short Fatores que influenciam a confian?a no uso de consumo colaborativo
title_full Fatores que influenciam a confian?a no uso de consumo colaborativo
title_fullStr Fatores que influenciam a confian?a no uso de consumo colaborativo
title_full_unstemmed Fatores que influenciam a confian?a no uso de consumo colaborativo
title_sort Fatores que influenciam a confian?a no uso de consumo colaborativo
author Freitas, C?ssio Stedetn de
author_facet Freitas, C?ssio Stedetn de
author_role author
dc.contributor.advisor1.fl_str_mv Petrini, Maira de C?ssia
dc.contributor.advisor1Lattes.fl_str_mv http://lattes.cnpq.br/0641660933130475
dc.contributor.authorLattes.fl_str_mv http://lattes.cnpq.br/4749680510734406
dc.contributor.author.fl_str_mv Freitas, C?ssio Stedetn de
contributor_str_mv Petrini, Maira de C?ssia
dc.subject.por.fl_str_mv Consumo Colaborativo
Confian?a Online
Tecnologias de Informa??o e Comunica??o
Fatores Influenciadores
Sustentabilidade
topic Consumo Colaborativo
Confian?a Online
Tecnologias de Informa??o e Comunica??o
Fatores Influenciadores
Sustentabilidade
CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO
dc.subject.cnpq.fl_str_mv CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO
description This study is inserted in the scope of Information and Communication Technologies (ICTs) and analyzes the influence of the characteristics of online trust on the adoption of collaborative consumption. Sustainable consumption has already been managing its way into debates and political documents for decades. Positive changes have been noticed in an international level, acknowledging the problem of excessive consumption and discussing ways to develop sustainable alternatives. In this scenario, we find the emergence of collaborative consumption as a new business paradigm and an alternative form of consumption. ICTs are an integral part of collaborative consumption that provide support so that this form of business can exist online. Such interface presents features still little explored; among them is online trust. Given this panorama, this study sought to verify the relation between the characteristics that influence online trust and the adoption of collaborative consumption. In order to do so, we applied a cross-sectional deductive method to the survey of a sample of 218 individuals who are users of collaborative consumption. The results of the analyzed data show that the characteristics that influence online trust on e-commerce platforms have no direct impact on the adoption of collaborative consumption. Based on these findings, we elaborated contributions to the academic and managerial knowledge, as well as limitations and suggestions for future research.
publishDate 2017
dc.date.issued.fl_str_mv 2017-03-07
dc.date.accessioned.fl_str_mv 2018-10-03T18:36:30Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://tede2.pucrs.br/tede2/handle/tede/8305
url http://tede2.pucrs.br/tede2/handle/tede/8305
dc.language.iso.fl_str_mv por
language por
dc.relation.program.fl_str_mv 3244129067093836374
dc.relation.confidence.fl_str_mv 500
500
500
600
dc.relation.department.fl_str_mv 944455694546435801
dc.relation.cnpq.fl_str_mv 8024035432632778221
dc.relation.sponsorship.fl_str_mv 2075167498588264571
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Pontif?cia Universidade Cat?lica do Rio Grande do Sul
dc.publisher.program.fl_str_mv Programa de P?s-Gradua??o em Administra??o e Neg?cios
dc.publisher.initials.fl_str_mv PUCRS
dc.publisher.country.fl_str_mv Brasil
dc.publisher.department.fl_str_mv Escola de Neg?cios
publisher.none.fl_str_mv Pontif?cia Universidade Cat?lica do Rio Grande do Sul
dc.source.none.fl_str_mv reponame:Biblioteca Digital de Teses e Dissertações da PUC_RS
instname:Pontifícia Universidade Católica do Rio Grande do Sul (PUCRS)
instacron:PUC_RS
instname_str Pontifícia Universidade Católica do Rio Grande do Sul (PUCRS)
instacron_str PUC_RS
institution PUC_RS
reponame_str Biblioteca Digital de Teses e Dissertações da PUC_RS
collection Biblioteca Digital de Teses e Dissertações da PUC_RS
bitstream.url.fl_str_mv http://tede2.pucrs.br/tede2/bitstream/tede/8305/3/CASSIO_STEDETN_DE_FREITAS_DIS.pdf.jpg
http://tede2.pucrs.br/tede2/bitstream/tede/8305/4/CASSIO_STEDETN_DE_FREITAS_DIS.pdf.txt
http://tede2.pucrs.br/tede2/bitstream/tede/8305/2/CASSIO_STEDETN_DE_FREITAS_DIS.pdf
http://tede2.pucrs.br/tede2/bitstream/tede/8305/1/license.txt
bitstream.checksum.fl_str_mv c680751b14cc69323940f33d6a04b4c5
406f2175477f830b5a8b69c22b10728f
100b1f3fb26f94c1f45c5e932604fa23
5a9d6006225b368ef605ba16b4f6d1be
bitstream.checksumAlgorithm.fl_str_mv MD5
MD5
MD5
MD5
repository.name.fl_str_mv Biblioteca Digital de Teses e Dissertações da PUC_RS - Pontifícia Universidade Católica do Rio Grande do Sul (PUCRS)
repository.mail.fl_str_mv biblioteca.central@pucrs.br||
_version_ 1796793235632291840

Registros relacionados